It's been 9 days and my order has not been shipped yet.

I ordered an Apple Lightning Digital AV Adapter on 10/19/2014. It has been 9 days and I have not received my order. On the UPS website, it states that my order is processed and ready for UPS.I called BestBuy's customer service and was told that I should wait a few more days, but I feel that 9 days is more than enough. Is there anyway I can find out why my order is taking so long to ship?

Hello sheldonlau,
Nine days seems to be quite some time to wait for an item to ship, especially if it has already processed and has been waiting for UPS pickup. I’m sorry to hear that you may not yet have the Apple Lightning Digital AV Adapter you ordered.
Using the email address you registered with the forum, I was able to locate your order and review it. I have further information for you in regards to this issue, and I am sending you a private message. You may check your private messages by signing into the forum and clicking the envelope icon in the top right corner of the page.
Sincerely,
Tasha|Social Media Specialist | Best Buy® Corporate
Private Message

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