It's been a big pain in the rear

I'm trying to dump Windows operating system family in favor of Apple OS X and it's been a pure nightmare with Adobe sales. I've dumped hundreds of dollars into Adobe to be treated like crap, I've been an Adobe user for at least 10 years and faithfully upgraded with each new version that is including Illustrator. They told me I have to buy a full version for Mac and basically start over. :( I've already went through the ordeal with their method of guaranteeing the software for Windows will be destroyed with no responses and this has been over 6 months ago. Presently I own 2 licenses for Photoshop CS3 and one of the purchases was an internet order error. I tried to get that corrected at no avail. So now I have 2 licenses which does me no good. I called sales to see what they could do for me and said that I couldn't buy an upgrade version for Mac from a Windows version. I just rolled my eyes. They did offer me a deal where I would dump around 700.00 for a package that included other software packages which I had no freaking interests.
All I want out of this, is for Adobe in their next version of CS4 to have the option for the license to be able to run on either Mac or Windows just like Lightroom. I think this is only fair and just. I'm so mad that I'm almost tempted to start using cracks. What happened to the keep the customer happy attitude. Maybe Adobe has gotten to big to even care about the customer base.
Phoooey

LMC54,
Some years back, I was tempted to "go over to the dark side," and contacted Adobe. This was about CS time. Then, they said that everything that I had (except for a few titles that were not available on Mac) could be converted over for the price of the upgrade.
I see two possible answers:
1.) Adobe changed their policy, but really wonder about that.
2.) You did not speak to the correct folk.
For me, the offer was free of stings, or any problems. I did not avail myself of it, and stayed with MS OS, but the Customer Support folk were very helpful, took time to look at every Adobe program that I had registered and told me of the few, that were not X-platform.
One thing that I have noticed is that with some of the various "suites," older upgrade paths are now closed, if one upgraded to a suite, from a qualified stand-alone. Since I've got most of the suites, and also had original standalone licenses, I was a bit shocked that I could not upgrade to just PS Extended CS3 any longer. In the "old days," even if you bought a "suite," you got individual licenses for each program in it. Now, it's not so linear, nor is it so easy.
Sorry, if things are different now, vis-a-vis X-platform upgrades.
Hunt

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