It's less than three weeks old and the paint.s already flaking off..

Imagine my embarassment! Here I am telling all my friends how great my new Macbook is---the high quality---and the mat finish "paint" is already flaking off to the left of the mouse pad. My God! It's like a bad used car! I may hate the Windows OS and love this MacBook but I had no idea that it had some sort of sprayed on finish. Now it looks like crap; it looks old, used and cheap.
And it's not even three weeks old!
Hmmm...has this happened to my three year old HP laptop? No. How about my four year old Gateway? No. Maybe my six month old Toshiba? Nope. Only my over priced MacBook.
Now...why am I posting here? Because I can't get the lame on line service request system to accept my request for assistance in any mode.
"Painted on quality"...worse than the blue screen of death.
Since I can't get any support---the phone number doesn't offer a choice for my problem---maybe I should drive an hour to the nearest Apple store---and stand outside showing everyone who comes by what a seventeen day old MacBook looks like.
Cheesy and disapointing....never again!
MacBook   Mac OS X (10.4.8)   First Apple....Probably my last

Listen, it really is too bad that this has reportedly happened to your new machine. I am sure that if you take it to a certified apple technician they would send it away for you to be fixed or maybe replaced. I also have dealt with APPLE CARE on the phone and they have been great, in the past. Try to phone the apple care number again and talk to a real person, forget the menu. Having said all that, I still wish that my APPLE was made in USA, even though I would have to pay more, I would.
bm

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