It's my last month with Creative Cloud and the suscribtion doesn 't appear on my account thus I can't cancel .What to do?

It's my last month with Creative Cloud and the suscribtion doesn 't appear on my account thus I can't cancel .What to do?

I already own Production Premium CS6 but I suscribed last year for a combo Photoshop and Lightroom package. The Production Premium appears on my page but not the sucribtion .How can I cancel it .My last month is in December and they just want me to go for another year .Thank You for your help

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