It's not letting me reset my security questions

I Am trying to buy a album but I can't because I dont member my security questiona and it doesn't let me reset them

You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
(124234)

Similar Messages

  • HT5312 I cannot use my apple id because every time I get into my account with the correct password, it prompts me for security questions which I've forgotten my answers.  It does not let me  reset my security questions even using a rescue email.  Help!!!

    I feel like I'm in an infinite loop.  I have all of the information correct except my security questions -- I set them up quickly and forgot what I answered.  Per the FAQs on Apple's website, I should be able to get a rescue email that allows me to reset the answers to the questions, however all I get is a rescue email to reset my password.  This is my first time trying to use this account and I can't get around the security questions.  Can anyone help me?  I just want to download some music to my mini iPad.

    Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
    (90077)

  • HT1918 will not let me change my security questions

    I just put my itunes on my laptop and it will not let me change my security questions. When I try to change the questions, it says save and change, but it does not save my changes. Please help, because now I am locked out of purchasing anything from itunes. Thanks.

    Click here for information. If you can't reset them through the method described in that article or by sending yourself a rescue email(the email may take a few hours to arrive), contact the iTunes Store staff via the link in the 'Additional Information' section.
    It isn't possible to create a rescue email address without correctly answering two of the questions. Nobody on these boards can reset them for you.
    (95491)

  • HT5312 Can you please let me reset my security questions!!????? Please

    Can you please let me reset my security questions!!!????? Please!!

    We are fellow users here on these forums, you're not talking to iTunes Support nor Apple.
    The page that you posted from tells you how to reset them i.e. if you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then steps 1 to 5 half-way down that page should let you reset them.
    If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 page that you posted from to add a rescue email address for potential future use

  • Why won't my mac pro let me reset my security questions?

    why won't my mac pro let me reset my security questions?

    Solution may be found if you search in the "More Like This" section over in the right column. 

  • I can't find an option to add a recovery email for the purpose of resetting my security questions. There is also no option when I am in the "manage my account" area that lets me reset my security questions. How can I reset them?

    I can't find an option to add a recovery email for the purpose of resetting my security questions. There is also no option when I am in the "manage my account" area that lets me reset my security questions. How can I reset them?

    1. See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities.
    2. Here are two different but direct methods:
        a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
        b. Call Apple Support in your country: Customer Service: Contacting Apple for support
            and service.
    3. For other queries about Apple ID see Frequently asked questions about Apple ID.
    4. Rescue email address and how to reset Apple ID security questions
    5. For online assistance use Apple - Support - Express Lane

  • HT5312 I'm not able to reset my security questions ! Help '

    I've been trying to reset my security questions for a week I'm not able !!! Plz help

    See Here..
    Apple ID: Contacting Apple for help with Apple ID account security
    Or Here  >  Apple  Support  iTunes Store  Contact

  • I no longer have the email address that is suppose to be my rescue email address.  I am not able to reset my security questions because of this.  I need to know how to reset the rescue email address.

    I no longer have the email address that is suppose to be my resuce email address to reset the security questions.
    How can I reset the rescue email address if I don't have access to it?
    Thanks,
    Wareagleauburnfan

    have a look at this support article.

  • Why won't it let me reset me security questions?

    I set my security questions quite some time ago. I have forgotten my answers for them now and want to reset them because
    Randomly when I try to download an app from the apple store it prompts me to answer them, resulting in me trying to figure out how
    And it won't let me have the option. I have tried the original way, most threads give the same answer. I'm unsure if it's because I'm
    Not on an actual computer and I'm on a mobile device, but when it leads to me to hit the button to reset them the link is not there.
    I do not have a computer so if there is a way to reset this from my Iphone that would be great to know about!
    Thank you!

    The reset link will only show if you have a rescue email address (which is not the same thing as an alternate email address) set up on your account. If you don't have one (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312 .

  • Apple ID won't let me reset my security questions. I don't know what I'm doing wrong?

    I have tried multiple times but it won't let me. I have to change them because I forgot what the original ones are. Help!?

          Congratulations on being the next victim of Apple's current SNAFU!      
    If you don't have a rescue email address set, then you're SoL.
    If you do, then reset your info and check in there.
    If not, you'll have to contact iTS, and wait for God knows how long for Apple to complete its pending investigation in this SNAFU.
    iTunes Store Support
    http://www.apple.com/emea/support/itunes/contact.html

  • It's not letting me change my security questions so now I can't buy apps and songs.

    Help.

    Click here for information. If you can't reset them through the method described in that article or by sending yourself a rescue email(the email may take a few hours to arrive), contact the iTunes Store staff via the link in the 'Additional Information' section.
    It isn't possible to create a rescue email address without correctly answering two of the questions. Nobody on these boards can reset them for you.
    (95533)

  • I can't reset my security questions, it won't let me. What do I do?m

    IT won't help me or even let me reset my security questions, what do I do?

    The following has instructions: If you forgot the answers to your Apple ID security questions - Apple Support
    Note the following quotation from that link:
    If you couldn't send a reset email, don't have a rescue email address, or can't access email at your rescue email address, contact Apple Support.

  • How do I reset my Security Questions? I dont remember them, and its not letting me purchase anything.

    I need help please! How do I reset my Security Questions? I dont remember them, and its not letting me purchase anything.

    You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, and filling out and submitting this form.
    (96639)

  • I forgot my security questions and it will not let me reset them

    I forgot my answers to my security questions and when I try to reset them it will not let me. It is telling me that I have to wait a week to get in touch with someone from apple to fix this problem.

    Hi, soundwave0701. 
    Thank you for visiting Apple Support Communities.
    I would recommend the section labeled Note in the article below.
    Navigate to My Apple ID using your web browser.
    Click "Manage your account"
    When prompted, sign in using your Apple ID and password.
    Click Password & Security
    You'll be asked to answer 2 of your 3 security questions before you can make any modifications. If you are unable to remember your answers, you can choose to send an email to your rescue email to reset your security questions.
    Note: The option to send an email to reset your security questions and answers will not be available if a rescue email address is not provided. You will need to contact iTunes Store support in order to do so.
    Rescue email address and how to reset Apple ID security questions
    http://support.apple.com/kb/HT5312
    Cheers,
    Jason H.

  • I can not remember my security questions and it will not let me reset

    I can not remember my security questions and it will not let me reset

    You need to ask Apple to reset your security questions; this can be done by clicking here and picking a method, or if your country isn't listed, filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (108234)

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