It's not letting me update apps.
When I first got my iPhone, I was using my dads iTunes account. Then I created my own account. But now I can't update apps that I got while on my dads account. I click to update it and it asks for his account password, not mine. How do I fix this?
Those applications legally belong to your dad, and are permanently tied to his Apple account. All you can do is sign in using his ID, or purchase your own copy under your own ID.
Similar Messages
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HT204266 Will not let me update apps
My iPad shows I need to update 6 apps, when I select it to update it says cannot connect to app store.. But I can get online to get new apps to download if I want.. But will not let me update???
Have you tried closing the app in the Task Bar?
1. Double-click the Home button to reveal the Task Bar
2. Hold the App Store app down for a second or two until you see the minus sign
3. Tap the minus sign to close the App Store
4. Re-launch and try again -
I have used your info to give my two iPads different names. My problem is that my old iPad still has the old email in the Apple ID pop up so it will not let me sign in. I checked my info in the manage my account page and there is my email as primary, which allows me to sign in for apps, etc on the newiPad air, but when I try to update or buy an App on the old iPad, the old email is in the pop up and will not let me sign in.
How do I change the email in the old iPad to match the new iPad????
The Old email is on my manage my account page as a verified ALTERNATE email.We are fellow users here on these forums, you're not talking to iTunes Support nor Apple.
Have you created a new account or updated your existing account ? All content that you download from the store is tied to the account that downloaded it, so if you have created a new account then all of your existing downloads will remain tied to your old account.
If you've updated your existing account then try tapping on the id at the bottom of the Featured tab in the App Store app and log out of it and then log back in with the updated id so as to 'refresh' the account on it. -
Will not let me update apps or add any and says account is disabled
I had to change id due to my old account kept coming up disabled and now it keeps switching between accounts and it wont let me update any apps or add any. I previously had more apps but deleted them due to not enough storage for an ios update and now cant update or add any apps
Creating a new account because the old one was disabled was the wrong thing to do. It means that all content purchased with the old account can never be updated, because content is tied forever to the account that was used to purchase or download it. The correct solution was to find out why the old account was disabled and correct the problem.
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My email provider has changed and I have a new one.
I amended this on my computer under my Apple iTunes account without any difficulty and it was authenticated. However, I still have the original email appearing on my iphone 4s and ipad2 and I cannot update that information. Neither can I use my usual password to update my Apps. Please can anyone assist me with simple instructions on how to change these important passwords? Thankyou in anticipation for reading and hopefully considering a solution.Thank you, this has resolved both the iphone and ipad problem immediately. I am concerned that I may have a problem with apps that I bought under my old AppleID as they will not be recognised. Any suggestions for this please?
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Will not let me update apps!?!
I can download apps no problem but when it comes to updating i get a window that pops up and says "This Apple ID has been disabled for security reasons" It just started doing it a couple of weeks ago. I put the new update on today hoping it would help but no go.
It just started doing it a couple of weeks ago.
And in those couple of weeks have you attempted to contact iTunes Support to find out why your Apple ID has been disabled? If it's for security reasons, wouldn't you be worried that there may be some security issue involving your account, you might need to investigate?
Maybe someone has gained access to your account and been downloading apps etc. all courtesy of yourself...
Why would you leave it so long before trying to find out what's happened?
http://www.apple.com/support/itunes/ -
How to fix my Apple ID from not being disabled? I have changed the password many times already and it still wont let me update apps or download apps
Apple ID disabled
http://support.apple.com/kb/TS2446
If you still have problem, contact iTune Support
https://ssl.apple.com/emea/support/itunes/contact.html -
my app store will not let me update or get any apps..they keep asking me for my billing info through my card and i enter my info and it says the security code is wrong when i know its right...how can i fix this? whats the problem?
Select None for payment method > iTunes Store: Changing account information
If None is not available > Why can’t I select None when I edit my payment information?
Yes, you can redeem an iTunes gift card for current purchases.
How to Redeem iTunes Gift Cards and content codes
And you can check the balance of a redeemed card > Account Home - Apple Store -
I live in South Africa but i'm currently on holiday in the Uk. I'm trying to update my apps but it keeps telling me, "i'm not registered in the South African store" and i wont let me update apps - like my banking app which is necessary at the moment. Please Help?
Change iTunes Store Country on an iDevice
1. Tap Settings;
2. Tap iTunes & App Stores;
3. Tap View Apple ID;
4. Enter your user name and password;
5. Tap Country/Region;
6. Tap Change Country/Region;
7. Select the region where you will be located;
8. Tap Done.
Also, see How to Change Your iTunes Store Account Location | eHow.com. -
By entering App store I get a message that a software update, but this software I have never installed on my computer if I want to upgrade what message he sends me a says this with a different account to mine, will not let me update. If Iinstall this software (FACEBOOK), I put as account user account that is not mine, if you change to my account, send an error and will not let medesacragarlo.As I can remove the software actaulización notice?
Hi...
I replied to you here > https://discussions.apple.com/thread/3851006?tstart=0 -
When I try to update my apps it says sign in required and will not let me update them
I suspect you have apps that need updating that were purchased from more than one account
- Apps are locked to the account that purchased them.
- To update apps you have to sign into the account that purchased the apps. If you have apps that need updating purchased from more than one account you have to update them one at a time until the remaining apps were purchased from one account. -
I have an iphone 4s and recently it has not let me update my apps eventhought the apps are free!! I dont know why, it says my payment method is being declined, i have a very low balance but its a free app and a free update so that shouldnt matter shud it?
Yep, it does matter. You won't be able to update or get anything until this is fixed. Contact iTunes support to see what's wrong:
http://www.apple.com/support/itunes/ -
My iphone 5 wont let me update apps keeps popping up with old apple id how do i fix this
my iphone 5 wont let me update apps keeps popping up with old apple id how do i fix this??
All apps downloaded/purchased are tied to the apple ID used to download/purchase them.
If you change your Apple ID and do not wish to use the old apple ID and password to update them, you have to delete them and redownload or buy them under the new apple ID. -
I have 2 iPhones sharing an apple ID (mine and my partner). we have just created separate ID's now that family sharing is available. but the partner's ID wouldn't let her update apps purchased on my ID! Help Please
This is happening to me also but only with certain apps. The message I get with the apps that won't update is "Update Unavailable with This Apple ID. This update is not available for this Apple ID either because it was bought by a different user or the item was refunded or cancelled".
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I have an ipod 3g with version 4.2.1 but will not let me update that
I have an ipod 3g with version 4.2.1 but will not let me update that, I get a sign with the legend "This version of the iPod software (4.2.1) is the current version."
but when I want to download apps actualize asks me to ios 5I suspect you have a 2G iPod. Those can only go to iOS 4.2.1.
Identifying iPod models
iPod touch (3rd generation)
iPod touch (3rd generation) features a 3.5-inch (diagonal) widescreen multi-touch display and 32 GB or 64 GB flash drive. You can browse the web with Safari and watch YouTube videos with Wi-Fi. You can also search, preview, and buy songs from the iTunes Wi-Fi Music Store on iPod touch.
The iPod touch (3rd generation) can be distinguished from iPod touch (2nd generation) by looking at the back of the device. In the text below the engraving, look for the model number. iPod touch (2nd generation) is model A1288, and iPod touch (3rd generation) is model A1318.
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