It's saying my payment details are wrong on my App Store but the not they are correct can anyone help me please?
It's saying my payment details on my App Store is wrong but there not, there right. It's not letting me download anything. Can anyone help me please it's doing my head in
Contact iTunes support: https://getsupport.apple.com/Issues.action
Similar Messages
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Bought a new iPad 2 and iTunes only includes Movies and Music tabs at the bottom of the screen, ie no TV Shows. If I search on the Store, say for Homeland I get albums, podcasts, etc everything but the actual TV show. Can anyone help.
TV Shows are not available in certain countries.
Check here:
http://support.apple.com/kb/ts3599 -
I have the iphone 4 and when syncing my iphone an error message appears half way through saying "itunes cannot sync apps to the iphone because the apps installed on the iphone cannot be determined" can anyone help? I cant back up my iphone as this appears every time :-(
As another post suggested, I restarted both the iPhone and the computer, and that fixed the problem.
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My google map that was on my website now has been replaced with a sign that says (mobileme is colsed). I have tried to delete this and reinstall google maps, but the same thing appears. Can anyone help?
See this page for info about Google maps...
http://www.iwebformusicians.com/iweb-snippets/map-tutorial.html
... how to get the code and paste it into an HTML Snippet. -
My ipod touch 4g isnt letting me download apps now whenever i try to it says cannot connect to itunes, i cant find anything that works, i logged out of my apple account and tried to log back in but it wont let me! Can anyone help me
Likely Apple problem
iTunes Store - 20% of users are affected
Users are unable to make purchases.
http://www.apple.com/support/systemstatus/ -
Hi I am trying to uninstall a previous version of itunes or download a newer version and I get the following error message "The feature you are trying to use is on a network resource that is unavailable" can anyone help please?
(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page).
http://majorgeeks.com/download.php?det=4459
Here's a screenshot showing the particular links on the page that you should be clicking:
After clicking one of the circled links, you should be taken to another page, and after a few seconds you should see a download dialog appear for the msicuu2.exe file. Here's a screenshot of what it looks like for me in Firefox:
Choose to Save the file. If the dialog box does not appear for you, click the link on the page that says "CLICK HERE IF IT DOES NOT". Here's a screenshot of the page with the relevant link circled:
When the dialog appears, choose to save the file.
(2) Go to the Downloads area for your Web browser. Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time? -
I want to change my primary e-mail address that I use with Apple ID - help guide says Select Edit next to “Apple ID and Primary Email Address.” But there is no 'edit' on that section there is on every other but not that one. Can anyone help?
You can create an alias @icloud.com email address within your current account that will receive email in your current iCloud inbox (see http://help.apple.com/icloud/#/mm6b1a490a). (@me.com addresses are no longer available as new addresses.) Just be aware that you cannot use an alias address later to create a new iCloud account or move it to a different account.
Also, even if you created a new iCloud account with a new ID, your existing purchases would not be lost. They are permanently tied to the original ID you used to purchase them. You can also continue to use the existing ID for the iTunes store; it does not need to be the same as the ID you use for iCloud. -
Cannot download new U2 album. Says purchased on my account but no evidence anywhere and I definitely did not purchase it. Can anyone help with what is going on?
It was given free to everyone on tuesday as part of the iPhone 5 event/announcement, so it will show as purchased in the store.
If this is on your iPhone then either turn Settings > iTunes & App Store > Music (under 'show all') 'on' - it should then show in the Music app with a cloud icon against it for downloading.
Or go to the Purchased tab in the iTunes store app, select Music, and it might then show under 'Various' - when downloaded it should correctly be under U2 in Music.
If you are using your computer's iTunes then you should be able to download it into your library by ticking the 'show iTunes in the Cloud purchases' tick box on the Store tab in Edit > Preferences (iTunes > Preferences on a Mac) - it should then show in the Music part of your library with a cloud icon against it for downloading (downloading the booklet for it this way may not work, you may get a 'corrupt file' message when trying to open it).
Or go to the Purchased link under Quick Links on the right-hand side of the iTunes store homepage and you should be able to download it from there.
A third option on a computer is to sign out of your account (Store > Sign Out menu option), find the album in the store and then click on its free 'price' button - you should then be prompted to sign back in and the album should download. -
I am having problems accessing my airport utilities, the area which allows me to alter settings is all greyed out. Can anyone help?
Using the same Ethernet cable that is used to connect the modem to the AirPort Extreme, disconnect the Ethernet cable from the AirPort Extreme and connect it directly to your Mac as a test for 4-6 hours.
Be sure to power off the modem for 5-10 minutes when you do this, so that it will associate with the new device that it "sees".
Does the connection drop when you connect this way? If yes, then replace the Ethernet cable and run the test again for 4-6 hours.
If the connection still drops, you likely have a defective modem or a line problem on the cable service....despite what the cable company might say.
If the connection remains solid when you run the "test", then you know that the modem and Ethernet cable are working correctly.
If you have performed a factory default reset on the AirPort Extreme a few times, and connection still drops, then you should take the AirPort to an Apple Store....if you have one near you..... to let them take a look, or contact Apple Support directly.
http://www.apple.com/support/contact/ -
My iphone wont let me download bbm because it claims ive already got it on apple app store , but the app will not show on home screen nor on settings
No, iTunes never says an iPhone is not authorized.
This is occurring on a computer, correct?
Is the computer authorized for the account the media or apps were acquired with? -
my imessages are gone. i cant activate them now. When i go into send and recieve its only my e-mail address thats ticked and not my phone number ticked also. When i sign in with my apple ID it is ticked there. can anyone help me please.
Hi,
Go to the iPhone
GO to Settings > Messages
Is the iPhone Number ticked to be enabled (It will be greyed out and not editable but should be On)
If it is Off (Unticked remove the Apple ID)
Place the iPhone in Airplane mode for a few minutes.
Go back to Settings Messages and make sure the Message app Is Enabled overall.
Check the iPhone Number is verifying.
When Completed test by sending an iMessage to your Apple ID (Mac)
If that works add back the Apple ID to the iPhone's Settings.
Restart the Mac App and Accept the op ups that appear as to what the iPhone is using.
9:52 pm Friday; April 4, 2014
iMac 2.5Ghz i5 2011 (Mavericks 10.9)
G4/1GhzDual MDD (Leopard 10.5.8)
MacBookPro 2Gb (Snow Leopard 10.6.8)
Mac OS X (10.6.8),
Couple of iPhones and an iPad -
I bought CDs but some songs are interrupted in the middle .... can anyone help me??
I bought CDs but some songs are interrupted in the middle .... can anyone help me??
How to report an issue with Your iTunes Store purchase
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Hi, Hope this is in the right place.
I'm trying to upload photos into facebook from my iMac. I've clicked on the upload to facebook icon in iphoto but just get an error message saying 'error occurred with iPhoto - try again later. I've also had problems lately when I click on a photo to open it I just get a grey screen with an exclamation mark. I've downloaded the latest software but nothing seems to work.
Can anyone help please?
Thanks hopefully,
KarenKaren,
I'd recommend reposting in the iPhoto forum, you can find it at:
https://discussions.apple.com/community/ilife/iphoto -
Hello. I have an ipod touch 4th generation. I have been trying to work facetime and imessage for 3 days, i sign in with my user ID and it says signing in and verifying but then it goes back to the sign in page. Can anyone help?
I disabled all my computer's firewalls and sure enough, IT WORKED!! My iPod is updated and just now finishing restoring! Thank you SOOOO SOOO much. : D
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I merge projects in aperture, it works fine until aperture restarts. After aperture restarts, the projects are no longer merged, and are back the way they were. Can anyone suugest how to make the merge permanent?
I tried the first aid tasks but the issue is still there. I have more info now though. It's not a problem with merging.
The problem is that new projects are being generated everytime aperture starts (with the same name, ie 01, 02.... and 01 (1), 02 (1) .....)
When aperture start, it shows "importing". When I click on importing, it goes into the activity box. In the activity box, has many lines as below. The added projcts are all empty. It's annoying because i have many useless projects being generated.
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