It's the ever recurrent water spill question.

I got a little water on my laptop while it was closed and asleep in my bag, because my sweater dripped on it. Not more than a couple ounce, if that, and not in the keyboard. But it did sit with the bit of water trapped in the hard shell case for half an hour before I realized what had happened. Now it won't turn on. I know it was fully charged, but I'm out for the day and don't have my powercord. Should I just leave it alone for a few hours? Should I try to connect it to a power source? I've experienced computers surviving much worse, but this MacBook is only a few months old, so I'm really nervous.

the ever recurrent spill answer:
Some liquid has just spilled into your Mac. What should you do?
Do
Immediately shut down the computer and unplug the power cord.
Remove the computer's battery if it's a portable Mac.
Disconnect any peripherals (printers, iPods, scanners, cameras, etc.)
Lay the computer upside down on paper towels to get as much liquid as possible to drip out.
Note what was spilled on your Mac.
Bring the computer into Apple store as soon as possible.
Don't
Don't try to turn it back on. Liquids can help electrical current move about the components of your Mac in destructive ways.
Don't shake the computer (this will only spread the liquid around).
Don't use a hair dryer on it (even at a low setting a hair dryer will damage sensitive components).

Similar Messages

What is the problem after water spill?

Hello forum. I recently spilt water on my macbook pro's keyboard. I dried it up and was using my mac once again. After a hour or so I went outside and when returned I found it off. Trying to turn it back on but no avail. The batter is good because the lights shown. The adapter flashes faint green and yellow when connected to mac. Why is that? My battery is good so I will not say to get another adapter/battery. Is my logic board dead or is it the dc board. The mac should be able to turn on without a dc board?

Welcome to Apple Discussions!
It may be too late now, but when you get a spill of any kind, you need to shut your Mac down and remove the battery and position your Mac upside down with the keyboard resting on a towel. leave the Mac off for several days so that any liquid can trickle out onto the towel. You do not want to put power to the Mac until it is bone dry inside.
However, water is probably the most innocuous stuff you can spill, and if you are patient and allow everything to dry thoroughly, your Mac may well run again without issue.
The problem with not going through this is that tiny droplets can wend their way deeper into the machine over time and eventually drip onto something else. So the Mac will work until a droplet works its way deeper and eventually hits something and causes a problem. I think this is what might have happened to yours.
Since the Mac won't start up at all, I'm guessing that a drop of water may have hit the left I/O Board, which is where the power adaptor plugs in. It is also under a lot of little holes, and a keyboard spill could have resulted in water going through some of these holes as well.
The best thing to do is to leave the Mac off for several days and see if it will start up after the water has completely dried. If not, then you may be looking at a new Left I/O Board, which fortunately is a lot less expensive than a logic board.
Good luck!

Water spilled on the table and it had contact with a macbook air:(

Hi people!
I was at Starbucks and I spilled 1/3 glass of water on a table and it had a little contact with someone's macbook air... The person tried to turn it on but it did not turn on... He said its ok and i gave him my phone number but im really concerned about it. Do you think that there might be a serious problem? I dont want him to lose his documents...
In the worst case, i ll of course pay the fees for reparing it but... I feel so bad about it...

someone's macbook air
Oh, someone elses macbook eh?
Yes, everyone tries to turn it on,.... always a horrible idea. Electricity and water destroys.
Liquid spills, why your MacBook chassis is a one-way valve for spills
After a substantial spill many people will turn their notebook upside down and shake it, not only does this not work, but it spreads liquid havoc throughout your machine and makes things often as bad as possible.
The keyboard itself acts like a one way valve in the case of a substantial liquid spill. While liquid pours into the bottom chassis easy, it does not come out easily at all, and in the case of any spill, most of it will not come out by turning it upside down. Disconnect all power and contact Apple for diagnostics and repair.
Do not attempt to, after a spill, ‘dry out your MacBook’ and test it
After a spill most people invariably try to “dry out” their notebook by various methods, including hair dryers and otherwise. This both does not work, and after a substantial spill of any magnitude, even if the liquid was water, residue is left behind.
There are additionally many very tight places inside your notebook where liquids will linger for a very long time, and cause corrosion or worse.
Immediately unplug your notebook and contact Apple for in shop diagnostics and parts replacement.
In the case of very minor spills people will “dry out” their notebook and feel success that their notebook is working ok, however invariably in nearly all instances after 4-14 days an error / fault pops up and is usually followed by more.
In case of a spill, damage estimates are impossible,.....anything can be fixed, without question.......the question is cost.
contact Apple for in shop diagnostics and cost estimation ....possible parts replacement.

Has anybody ever had their security questions changed and not have the answers?

Has anybody ever had their security questions changed and not have the answers for an ipod touch? I cannnot buy music or access my itunes account now. Thank you for any help or direction. Phone support and apple express was a deadend.

See Kappy's previous discussion.
HT5312 How to recover security...: Apple Support Communities

I have a an early 2009 13" macbook that had water spilled on it, whats the cheapest way to fix it?

I had water spill on my macbook and it shorted out. the macbook will turn back on but it must be plugged into power, won't run from battery. also the ethernet port is out on it. not sure what else isn't working.

when water is spilled on a mac, do the following:
Turn it off IMMEDIATELY
Remove the battery if the battery is user removable
Call an Apple store or AASP and make an appointment for evaluation so they can accuratley assess the damage and provide and estimate...no one in here can tell you the extent of the damage since we don't physically have the mac.

My Macbook (2009 White) Has had water spilled onto it, it all works apart from the screen. When connected to an external display it works fine, just not on the Macbook itself. Does anyone know how to fix this?

My Macbook (2009 White) Has had water spilled onto it, it all works apart from the screen. When connected to an external display it works fine, just not on the Macbook itself. Does anyone know how to fix this?

Take it to Apple and ask them to fix the physical damage the water caused.
Allan

My laptop had water spilled on it 3 days ago, I let it sit as instructed by best buy . I am on it right now but the mouse movement isn't smooth anymore and it is slower. The first time I turned it on it didn't respond at all, how bad is the damage.?

My laptop had water spilled on it 3 days ago, I let it sit as instructed by best buy . I am on it right now but the mouse movement isn't smooth anymore and it is slower. The first time I turned it on it didn't respond at all,can anyone tell how bad the damage really is without actually seeing it ? Do you think maybe it will be just a simple repair or am I looking at a whole new logic board?

Until you take it in so that a technician can look at it, it is all guessing and nothing more.
Allan

Sharing my experience, water spill accident on my Retina Macbook Pro

I would like to share my experience to the community and to fellow mac users regarding my water spill accident on my 1-week fresh Retina Macbook Pro.
Before begining, i appologize for gramar or spelling mistakes since I am French and English is not my first language.
So lets begin ...
My 2006 macbook pro started giving away and i knew that i had to replace it very soon. So i opted for a high end machine because i knew i needed something for at least 5 years.
After much thought, i bought a Retina Macbook Pro since for work i needed a 15 inch screen laptop and portability was key for me.
Normally at work the Retina Macbook Pro sits on an aluminum Rain Design stand, but on thursday, i was at a co-worker office brain-storming for an important presentation. So i had my Retina macbook pro sitting on a small conference table and next to it i had a cup of water (THE CULPRIT), 200 ml to be precise.
I know, i know ... i shouldn't have been drinking a beverage while using my computer at the same time but i'm always careful with my stuff (proof my 2006 macbook pro still lives).
So enough introduction ... After taking a sip from that cup of water i accidently spilled the cup on my keyboard. To be precise i spilled around 160 ml of tap water on the keyboard while the computer was ON (on battery).
I froze for 5 seconds cursing in French, looking at the puddle of water on my keyboard, then i immediatley FORCED shut down the computer.
I ran for paper towels and started absorbing as much as i can, while absorbing the water my fellow co-worker was helping me, and since the power button is so tiny and placed on the keyboard, he accidently turned it back ON again ... I immediatly turned it back off (forced) and kept on absorbing as much liquid as i can.
To my surprise, we kept on bringing paper towels and absorbing ...The water was just sitting on top of the computer and i had the impression that not a whole much was making it inside.
After finsihing the first cleaning process ... i placed two dry paper towels on the keyboard and closed the screen, fliped the computer upside down so it was sitting on the screen. This was on thursday. I DID NOT DISCONNECT THE BATTERY (since i did not have the necessary tools for Apple's alien screws).
Friday morning, when i arrived at the office, i checked the laptop (still haven't turned it on) ... Paper towels were wet, so i changed them ....
I left it over the weekend at work .... doing some research on water spills ... i decided not to use rice or hair dryers or opening the machine ... i estimated that what could've made it through the inside of the laptop was roughly 20 ml of water that was absorbed by a plastic sheet seperating the keyboard from the logic board.
Monday, D-day, i tried turning the laptop ON and it booted normaly ... i was a bit skeptic, i was thinking maybe the RAM modules were fried or certain keys on the keyboard or the sound controller ... but nothing everything seemed normal.
I just finished running the Apple Hardware Extensive Test and everything seems running fine.
So to all persons who will be in the same case as mine - WATER SPILL - (not coffee, cola, or sugary acidic beverages spill). Turn off the machine as fast as you can, absorb water as much as you can, flip the computer on its screen side while placing paper towels to absorb humidity, time is on your side so the more you wait the better, in my case 3.5 days, and PRAY .
The waranty is probably voided since black sensors inside the machine turns to red as soon as they contact water, (like litnus paper with acids or bases)
Hope my experience will help you get through yours ...

9 times out of 10, you cannot, will not, shall NOT get thru same,.......corrosion sets in.
Many people suffer the pain of a "dried out and working notebook".......... only to learn corrosion will soon ruin it.
Liquid spills, why your MacBook chassis is a one-way valve for spills
After a substantial spill many people will turn their notebook upside down and shake it, not only does this not work, but it spreads liquid havoc throughout your machine and makes things often as bad as possible.
The keyboard itself acts like a one way valve in the case of a substantial liquid spill. While liquid pours into the bottom chassis easy, it does not come out easily at all, and in the case of any spill, most of it will not come out by turning it upside down. Disconnect all power and contact Apple for diagnostics and repair.
Do not attempt to, after a spill, ‘dry out your MacBook’ and test it
After a spill most people invariably try to “dry out” their notebook by various methods, including hair dryers and otherwise. This both does not work, and after a substantial spill of any magnitude, even if the liquid was water, residue is left behind.
There are additionally many very tight places inside your notebook where liquids will linger for a very long time, and cause corrosion or worse.
Immediately unplug your notebook and contact Apple for in shop diagnostics and parts replacement.
In the case of very minor spills people will “dry out” their notebook and feel success that their notebook is working ok, however invariably in nearly all instances after 4-14 days an error / fault pops up and is usually followed by more.
In case of a spill, damage estimates are impossible,.....anything can be fixed, without question.......the question is cost.
contact Apple for in shop diagnostics and cost estimation ....possible parts replacement.

Help I accidently spilled a water battle and some water spilled onto..

My desk, possible small amount inside, on the screen and keyboard.
I got it all cleaned up but the inside if their was any inside. Unplugged my emac and started to clean the emac outside but not inside cause I am not a technical at the inside if their was any water. I booted this up and works like nothing has happen. Also on the screen were it has the border line small amount was inside their but got that cleaned out. Any advises?

If the computer didn't spark and give off the distictive smell of burning insulation when you turned it back on, you're in the clear by now! The seal between a CRT and the bezel of the front case isn't watertight, and it is indeed possible to short out the electronics if a conductive liquid spills onto the CRT glass and runs into the case. This is true of any CRT, not just the eMac. This is also why you'll see warnings not to spray glass cleaner directly onto a CRT (the results can be fairly spectacular with a large-screen CRT TV set, not that you want to find that out firsthand). At least your spill was water, which would leave little if any residue behind. Soda spills can literally eat away ot conductive membrane traces.
Should another water spill occur in the future, the best advice is to shut down immediately and leave the electronic devive involved powered down for one to three days depending on the ambivent humidity. I've seen suggestions, not personally tired but from a reliable source, that if the electronic device in question will fit, you can put it in an over set to its lowest temperture, not more than 160F, with the oven door open for several hours to dry it out. I'd personally stick to letting things air dry.

Help! Water spill, can not power on!

I spilled water on my DV2715 last night. After I tried to drip the water all out, it would not power on. There is not a whisper of power whatsoever. How do I go about taking the laptop apart and find the problem? Any suggestion would be appreciated. Thanks.

If you EVER spill water on a notebook computer, Hope it was OFF when you did, cause if it was on at the time it probably just became a paper weight. If it gets wet, you want to set it in an area with lots of air flow for like a month. Do not plug it in, take the battery out, no not attempt to power it on. You have to allow time for ALL moisture to evaporate out of it, then turn it back on.
In your case there is little hope i'm afraid, if water spills onto the motherboard then it is fried. The only solution is to replace the motherboard along with any other component that may have gotten fried, and you might as well purchase a new notebook. IF you are in Warranty and have accidental damage protection, then it should entitile you to a fix on it.
The First Sacred Law of Computers: Fast, Reliable, Cheap.....Pick Two The Second Sacred Law of Computers: Ask not of others that which may be easier found by Google The Third Sacred Law of Computers: Thou shalt not ask about an error message one did not bother to write down

Peculiar symptoms after water spill

I know there are so many of these questions, but I can't find one that has the same symptoms so I am going to post my question here:
I'm trying to figure out what happened to a macbook that had water spilled on it - I was not present for this incident, so I don't know if the computer was on at the time or how it was taken care of directly after it happened. All I know is that when the charger is plugged in, the green indicator light shows - however, if you press the button on the side that let's you know the battery status, there is nothing (not even one blinking light to say it is not charged). If you press the power button, you hear the drive ramp up for a moment and the light in the front comes on - then 1-2 seconds later it just powers back down and the light turns off, that's it.

You can never tell what sort of damage - or the extent of the damage - that a liquid spill may cause a computer. And it's impossible to diagnose exactly what's wrong without having an Apple tech test the machine.
SO, if I were you, I would take the computer to your local Apple Store or AASP and have them run diagnostics on the machine and an estimate for how much it will cost to fix. Unfortunately, these types of repairs can be very expensive and you may come out better just buying a new machine as liquid spills are considered accidental damage and will not be repaired under AppleCare.
Good luck,
Clinton

I have an accidental water spill on my iPhone. Is it repairable?

I have an accidental water spill on my iPhone. Is it repairable?

How long ago did this happen. If you powered the iPhone off immediately, then place it in a bag of uncooked rice for 5-7 days, then try it. If it works, then take the time to make a backup and be ready to replace the device. If it will not work after that, then it is not going to. Water and electronics don't mix. It is not a question of if it will fail, it is when. Apple has out of warranty replacements for this purpose.

Water spilled onto macbook - Need emergency help now, please!

Hello,
Last night about one cup of water spilled onto my macbook. Basically, it shut down and I made the mistake of trying to turn it on (multiple times).
It is now dry, but it still will not turn on. I do not have apple care, but I still do have a limited warranty.
My question is: what are my options? I need it repaired a.s.a.p. I know everybody says this, but I really do need it for college.
Anyway, again, what is the best option? Can I mail it it for them to fix? What NEEDS to be fixed? If I take it to an apple store (the nearest is about 300 miles away), can they fix it (and on the spot)? How much should this cost?
Thank you, in advance, for your help.

You can call Apple service. They will have to see it before they can quote a repair price. Not sure what country your in but if it is the US you could also try http://www.macservice.com/macbook.html, They will check it out and give you a quote and they are usually cheaper than Apple on most repairs. You can also do a search for MacBook Repairs and find numerous other sources for repair that may be very close to where you live.

Emergency Water Spill- Please help!

I would appreciate any help on this, I am freaking out!
Today I spilt about a cup or less of water onto my 13 inch macbook pro keyboard. I turned the computer upside down right away, and wiped up the excess water on the outside. I didn't know if anything had actually gotten into the computer so I then (stupidly) tried to turn it on. I then (also stupidly) thought maybe it wasn't charged so I put it in the charger for about 30 seconds. The charger light stayed green.
The woman I contacted at the apple store instructed me to use a blow dryer on cool and just run it over the keyboard while it was upside down. I did that for about 10 minutes. It is now propped up so the keyboard is totally upside down.
Is there ANY chance my macbook will still be alive?? I have an apointment at the mac store late on saturday, but I would be so happy if someone told me there is hope for it to turn on again!!
Thank you!

Hi c,
Yes, there's a chance.
It sounds like you have already come to realize this, but I should mention anyway, every time you load those wet circuits (try to boot, plug in power adapter, install battery if it's a removable one), decreases that chance. From the many people with spill issues we've tried to help, most of us here would agree that 48 hours or more, depending on the severity of the spill and other variables, is needed to dry out circuitry. Read more here: http://www.tekserve.com/services/spill.html

Another coffee spill question

Hi everyone,
First post here, and pretty novice-like when it comes to computer hardware. Have read through the other posts on spills but still have a few questions.
I spilled a small amount of coffee on my keyboard this morning (milk, no sugar). More than a few drops, but less than a splash, I'd say. I mopped it up, it didn't seem like enough liquid to get under the keyboard and do any damage, I thought at the time. Clearly, am kicking myself now. I kept using the computer.
About an hour later, the computer made a sort of funny noise, like an ocean wave. Then it shut itself off. I took off the keyboard - it was dry underneath - no coffee or coffee stains to be seen. I unplugged it, took out the battery, and set it upside down. A few hours in, no liquid has come out of it.
My questions are - should I do anything else or just wait? A few other posts suggested removing ram and wireless stuff - are there links to how to do that? - and should i do that? I don't even know where that stuff would be located in my computer. How long should I wait before turning it on again - and is there any special way that I should turn it on? Or should I just go down to the mac store (in NYC at Christmastime, ugh) before even turning it on?
Thanks so much in advance.

Hi julieannette79,
Welcome to the Discussions.
Wait at least 24 hours to be sure it's dry. If you want you can remove the cover under the left side of the keyboard. It may be below the AirPort card if yours is one of the older models. That's where the RAM slot is. The following page has links to instructions for removing RAM and AirPort cards.
http://docs.info.apple.com/article.html?artnum=26277
John

It's the ever recurrent water spill question.

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