It's there but won't work

Programmes which use flashplayer have started telling me I don't have it and offer download. I have tried to do this without success. I have deleted existing version and downloaded latest, no change. Adobe checker tells me I have none loaded but control panel says I downloaded latest version today. I have checked enabling in Internet Explorer and java, it's OK. Can anyone suggest remedy. Thanks Diarmid

IE11 is most likely the culprit. Microsoft intentionally altered the ID strings for IE11 so pages can't properly recognize it. (http://blogs.msdn.com/b/ieinternals/archive/2013/09/21/internet-explorer-11-user-agent-str ing-ua-string-sniffing-compatibility-with-gecko-webkit.aspx) Try another browser:
Firefox (from Mozilla)
Opera (from Opera)
Safari (from Apple)
Chrome (from Google)
ANY of those will work where IE11 won't, with the Flash Player Plug-in (For all other browsers), and Chrome doesn't even need that because it has its own Flash Player plugin built in.

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App is there but won't work

I recently purchased Things app and was working fine, until last night I ran the update and now it has stopped working. It is there but can't access it. I had wondered whether it was due to the fact that I haven't go the new operating system for the I phone.
Can I delete and then install again without charge? I contacted Things support, but no contact as yet

You can delete/reinstall at no cost. Easier to do it via iTunes: hook up the phone, go to the Applications tab, uncheck Things and sync. Then check it, and sync again

Apple TV2 airplay audio (via Airport Express) works well with music, but won't work with any video.

I have an ATV2 and Airport Express connected to speakers all connected to the same network. It all works with music, but won't work with any video audio. In my ATV's settings I've selected my AirPort Express speakers. It works for music, why not everything else? Is there a fix or work around?

Netflix is first on that list...What I mean is, if there is a feature that allows for a wireless audio connection to the Apple TV, why wouldn't the developer allow it. To keep me from enjoying a more convient connection? I can have the same listening experience on a wired connection...

I bought an unlocked iPhone 5s from USA and travel back to my counry but won't work in my country

I bought an unlocked iPhone 5s from USA and travel back to my counry but won't work in my country

Well, there is nothing anyone here can do for you. Did you actually purchase it at an Apple Store, or at another retailer like BestBuy, HH Gregg, a mall kiosk, T-Mobile, AT&T, etc?
The ONLY source for unlocked iPhones in the US is Apple. If you purchased it anywhere other than at an Apple Store, you purchased a locked phone.
You can call AppleCare and give them the serial number of the phone to confirm the status of the lock.

I am trying to transfer my upgrade to my second line. When I try to order any other phone it works fine, but won't work to upgrade to Iphone 6

I am trying to transfer my upgrade to my second line. When I try to order any other phone it works fine, but won't work to upgrade to Iphone 6

TWRING,
Help has arrived! Since the device is currently on pre-order when processing the order online it will only recognize the line eligible. Once you receive the device you may activate it on another line if needed.
EfrainM_VZW
Follow us on Twitter @VZWSupport

HT4557 I have iPad 2 and trying to connect to apple tv. Have gone into videos and music and put in my apple id and password but won't work. Pick up my PC fine though

I have iPad 2 and trying to connect to apple tv. Have gone into videos and music and put in my apple id and password but won't work. Pick up my PC fine though.
Any ideas? Have tried usual switching on and off again but no change

Here’s what you need to do to turn on AirPlay Mirroring on your iPad 2:
– Have iOS 5 installed on your iPad 2
– Make sure your Apple TV software is up-to-date. You can check for updates on the Apple TV by going to Settings > General > Update Software.
– Have your TV turned with Apple TV active and showing.
– Double-tap the home button on the iPad to bring up the Multitasking Bar.
– Swipe to move to the left of the Multitasking Bar, so you can see the set of controls just to the left of the volume adjustment slider.
– The button just to the right of the Fast Forward button – the one that has a rectangle with a solid, upward-facing arrow in it – is the AirPlay button. Tap to switch from iPad to Apple TV.
– Once you do that you’ll see the Mirroring section appear just below the entry for Apple TV. Just tap to turn that On, and the iPad 2 will immediately begin mirroring to your TV screen.

Keyboard lights up but won't work

Hi
I have a 2010 13" MacBook Pro with the 2.66GHz processor and 4gigs of ram. Yesterday when I was using it, the screen went yellow and the fan started spinning quickly so I turned it off. Now when I restart the computer, I get to the login screen, and the keyboard is fully illuminated but I can't type anything or move the cursor with the trackpad. Even my apple wireless keyboard and magic mouse won't work even though they normally would at that login screen.
I tried doing the apple hardware test and it said that there was no problem. The fact that I was able to hold down the 'd' key and get it to start the hardware test shows that the keyboard isn't broken, so I don't know why it isn't working.

Power button
If you press hold the power button for about 1.5 second slleep function will be initiated.
If ypu press and hold the power button for 5 secondsor more, Mac will shutdown.
Keyboard
Reset PRAM. http://support.apple.com/kb/ph14222
Reset SMC.     http://support.apple.com/kb/HT3964
    Choose the method for:
    "Resetting SMC on portables with a battery you should not remove on your own".
If this does not help, contact Apple.
A new Mac is in warranty for 1 year from the date of purchase.

PDFMaker loads but won't work in Word 2013 - Acrobat XI and DC - Win 8.1 Pro

OK, I opened a question that never got answered and it never was resolved...
Just updated to Acrobat DC - same problem exists...
I'm running Windows 8.1 Pro fully up to date..
I've uninstalled and reinstalled Office 2013 Pro (I have an Office 365 subscription so it's the click-to-run install).
I've uninstalled and reinstalled Acrobat Pro DC.
I've rebooted (a full restart, not Win 8's fast boot restart) between each installation.
I've tried this in multiple Office applications, none of them work EXCEPT for Outlook.
For the following I will use Word as my examples...
I've uninstalled all plug-ins and still it won't work.
I've tried running Word as Administrator.... still won't work.
OK... so this is what it looks like... as you can see the toolbar loads, but no icons...
https://www.dropbox.com/s/wsbs4kon3z4e965/Word%20Acrobat%20Screenshot.jpg?dl=0
When you click on those buttons... it goes through the motions as if it were creating the PDF... but no file is ever created...
If I right-click on a Word document and select Convert to PDF - it goes through the motions of creating the PDF, asks me where to save... and then a dialog box named "Acrobat PDFMaker" comes up saying " {Exclamation Point Yellow Triangle Icon} An unexpected error occurred. PDFMaker was unable to produce the Adobe PDF."
If I right-click on a text file... and select Covert to PDF, it immediately pops open a PDF of the text file. Same with any image file.
This was all working perfectly up until out of nowhere it stopped working on January 26, 2015. See my original posting here: Acrobat XI Pro Word 2013 add-in stopped working
I can Print to PDF using the PDF Printer without any problems.
Creating a PDF in Outlook, no problems...
I'm hoping somebody can figure this one out... I'm completely stumped.... and I'm usually very good at troubleshooting stuff.

Click to Run according to Microsoft:
https://technet.microsoft.com/en-us/library/jj219427.aspx
"Click-to-Run is a Microsoft streaming and virtualization technology that reduces the time that is required to install Office and helps you run multiple versions of Office on the same computer. The streaming technology enables you to download and begin to use an Office product before the whole product is installed on your computer. The virtualization technology provides an isolated environment for Office to run on your computer. This isolated environment allows you to run the latest version of Office side-by-side with an earlier version of Office that is already installed on your computer."

Had upgraded to lion. Many software wouldn't work and downgraded back to snow leopard. Now it comes up c user name and password. I haven't used my password since I bought the computer years ago. I put it in but won't work. More than 8 letters, does thaMA

I upgraded to lion and many software didn't work. Downgraded back to snow leopard and now my initial login page
Is asking for my password. I put it in, but it's not working. Possible I have forgotten the correct one considering in think the last time I logged
In was when I bought the computer. But I think it's right. I did read something about if ur password was 8 characters or more it won't work? Anyone know? Or know how I can reset my password?

Try this http://osxdeveloper.wordpress.com/2011/07/27/reset-10-5-leopard-10-6-snow-leopar d-password/
Allan

PS downloaded via CC seemed to download fine but won't work. Won't even open a file/document.

I recently got a new computer and I have CC so I downloaded the CC app and downloaded LR and PS. LR runs/works fine. PS seemed to download ok but won't even open a new file:picture. I am very frustrated as I have spoken with CC tech support and they were of no help, in fact that didn't even have a clue how to navigate Windows 8! I have been working on this for a week and now very behind on my editing. Not sure who to call or what to do. Please help!! Thank you!!!

What does the crash report say about the name of the faulting module?
Yes, crashes like that are usually due to the video card driver. (though I was guessing from the original description that the image was just not drawing)
Have you tried disabling GPU drawing in Photoshop before opening a document?
Have you updated your video card driver from the GPU maker's website?

Help! Itunes & quicktime installed but won't work

Would someone please help?
I just got a ipod nano and installed the software from the cd that came with it, the installation installed ok and then when I went to click on itunes I get the following msg:
" Itunes requires quicktime to run, please reinstall itunes".
I have quicktime installed, and it still won't work.
I have tried removing all itunes & quicktime files and downloading again via the cd and directly from the website and still the same problem.
I'm really frustrated.
ipod nano 1gb Windows 2000
ipod nano 1gb Windows 2000

hiya!
just popping by to drop off a link to a QT standalone installer:
Quicktime 7.0.4 Standalone Installer
(the link to a true standalone QT on the QT Player download page can be a bit difficult to find. the most obvious download link on there leads to an itunes/QT installer bundle.)
love, b

Airport Extreme appears to be ok but won't work

I have my airport extreme hooked up to my cable modem and am using it as a router. It has worked fine for over a year I have had it but, for some reason has craped out today. Nothing has changed, no updates nothing. Internet is fine (if I plug the Ethernet cable directly into my MBP. Green light is on on the extreme. Have reset SSID and password and restored the Airport Extreme and the internet just won't work. Any ideas?

Hello, hfred.
If I understand correctly, you can access the internet via an Ethernet connection to the AirPort Extreme but not via a wireless connection. Is this correct?
Connect the computer to the AirPort Extreme with an Ethernet cable. Open AirPort Utility, which can be found in the Utilities folder (located inside the Applications folder).
Your AirPort extreme should appear in the sidebar. Click it, then press "Manual Setup." Enter the password if asked.
Go to the Wireless tab. The wireless mode should be set to "Create a wireless network." Ensure the wireless network name is correct.
For now, disable wireless security. This will simplify the process of diagnosing the connection, and you can (and should) re-enable it afterward. (If you have not been using any wireless security, I strongly recommend that you enable it once the problem has been solved.)
Press +Wireless Options…+.
+Transmit Power+ should generally be set to 100%.
For now, don't create a closed network. If you want, you can make the network "closed" after the problem has been solved.
Press OK.
Go to the Access tab. Disable MAC Address Access Control.
Press "Internet" in the toolbar.
Set +Connect Using+ to Ethernet. Set +Configure IPv4+ to +Using DHCP+. Set +Ethernet WAN Port+ to +Automatic (Default)+. Set +Connection sharing+ to +Share a public IP address.+
Press Update. Allow the AirPort Extreme to restart. Unplug the cable connecting your computer to the AirPort Extreme.
After the AirPort Extreme has restarted, choose your network name from the AirPort menu. See if you have internet access.
Does this work?

Application worked under Adminstrator account but won't work under standard

I wanted to setup the Toontown Launcher application for my son under his "standard user" account. But the application only works when I log in as an administrator, it won't work when my son log in as a standard user. It said "Cannot run application from this location. Copy app to desktop." I tried to copy it to desktop but it still won't work with same error message. FYI, I did not turn on Parent Control for the standard user account. Anybody knows why? I'm new to Mac and am pulling my hair out trying to fix this!!! Thanks for reading.

Most apps for a Mac are just drag & drop, although some require installers. Those that do usually have uninstallers. I've never used a 3rd-party uninstaller in 25 years of using Macs, so can't comment on them. However, since you're new to the Mac world, pause a moment and get up to speed before going down the road any further. See these:
Switching from Windows to Mac OS X,
Basic Tutorials on using a Mac,
Mac 101: Mac Essentials,
Anatomy of a Mac,
MacFixIt Tutorials,
MacTips, and
Switching to the Mac: The Missing Manual, Snow Leopard Edition.
Additionally, *Texas Mac Man* recommends:
Quick Assist.
Welcome to the Switch To A Mac Guides,
Take Control E-books, and
A guide for switching to a Mac.

SWF works originally but won't work after making changes, then saving

I have two small flash elements that are embedded into a website, and upon first exporting the swf and putting into the html in Dreamweaver, worked like a charm. After making edits to the Flash file, then exporting the swf a second time - no changes on the publish settings - upon deleting the old, then putting the new swf object into dreamweaver, they won't work. This has happened with both the flash piece on the home page, and on the "what we do page". Below are links to what's currently up, but I've made edits since those that I can't post!!
I'm completely baffled. I've even done "save as" to overwrite the original file, then replace in Dreamweaver, but nope....
carwinadvisors.com/index.php
carwinadvisors.com/what-we-do.php

Here's flash code that should work :
http://www.wyodor.net/MoreEmbed/flash.html
More Flash (video) here : http://www.wyodor.net/iFrame/
Perhaps using another sort of slideshow would solve it too:
http://www.wyodor.net/iWebBlogTest/Wyodor_1/WebBanner.html
Demo : http://www.wyodor.net/_Demo/MyHouse/Huis.html
These are the displayed shows:
http://www.wyodor.net/_Demo/Gardens/flagstones.html
http://www.wyodor.net/_Demo/Gardens/gardens.html
Check the source code to see how it's done.

I have tried several times to download Firefox on my computer; it is downloaded but won't work.

Until recently I have had Firefox and it worked great, but I started having problems about two weeks ago. I uninstalled it and reinstalled; it worked for a few days and now it won't work anymore. I need this for my classes. Please help me. I have Windows 8. Thank you Donna Faucette

Some problems occurs when your Internet security program was set
to trust the previous version of Firefox, but no longer recognizes your
updated version as trusted. Now how to fix the problem: To allow
Firefox to connect to the Internet again;
* Make sure your Internet security software is up-to-date (i.e. you are running the latest version).
* Remove Firefox from your program's list of trusted or recognized programs. For detailed instructions, see
'''[https://support.mozilla.org/en-US/kb/configure-firewalls-so-firefox-can-access-internet Configure firewalls so that Firefox can access the Internet.]''' {web link}

It's there but won't work

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