It says...connect to your computer, use itunes to restore..but it wont work
1st off: i own an ipod video. Ok, so when I turn on my ipod, this white screen comes up and it says connect to your computer, use itunes to restore. And then when I restore my ipod on itunes...it just keeps making me restore it over and over again. I dont no wat to do and I'm getting really frustrated. i need someone to tell me wat to do cause I just do the same thing over and over again, and it doesnt work. Please help me!!!
Have you had a chance to look at this troubleshooting page? Have a look at the bottom section that covers what to try if restoring doesn't work, it may be of some help: iTunes has detected an iPod in recovery mode - Use iTunes to restore
Similar Messages
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My ipod says "connect to your computer. use itunes to restore."
My ipod says "connect to your computer. use itunes to restore."
So I plug it into the computer and itunes says it needs to restore, so I click restore, everything seems to go fine, and it says the ipod needs to restart, it does, has a lil progress bar go across the ipod screen, then itunes detects the ipod again and says it needs to be restored again. This is an endless loop, anyone have any idea how to solve this problem?Have you had a chance to look at this troubleshooting page? Have a look at the bottom section that covers what to try if restoring doesn't work, it may be of some help: iTunes has detected an iPod in recovery mode - Use iTunes to restore
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"Connect to your computer, use iTunes to restore" loop! Please help!!
Everytime I try to turn on my iPod, it gives me the "Connect to your computer, use iTunes to restore" message so I use iTunes to restore but once it's "done" restoring, it tells me the iPod is still in Recovery Mode and needs to be restored. Someone told me to change the file to a Fat32 file but it's already a Fat32. Someone else suggested to change the drive letter but , unless I'm not doing it right, that's not working either. Any other suggestions?? Thanks!
Yes, it does need to recognize the iPod in order for you to do something like this.
Have you first tried working through these troubleshooting steps to get your iPod recognized in iTunes?
The Five R's
-Kylene -
My ipod will not do anything but show a screen that asks to "connect ipod to computer, use itunes to restore" My computer however will not recognize my ipod at all so there is no way to restore my ipod. I am not skilled in computers but if anyone has a step by step that would be great.
Did you try a hard reset with the iPod still connected to your PC? Have you tried multiple USB ports, preferably high powered USB 2.0 ports?
To do a hard reset, first make sure the hold switch is in the Off position, then press and hold both the Select (Center) and Menu buttons together long enough for the Apple logo to appear.
Have you also worked through each and every single troubleshooting suggestion in this Apple support document?
iPod not recognized in 'My Computer' and in iTunes for Windows
B-rock -
Connect to your computer.Use Itunes to restore!
Good Evening all,
I have the 30gig black video Ipod and I am having issues! All that its doing and nothing more is saying "Connect to your computer. Use Itunes to restore" Then it says the same thing in 3 other languages below. Hey that sound pretty simple but when I try and plug it in to my computer it says Do Not Disconnect in small writing. It was actually bigger earlier today. So I tried to run Ipod updater 2006-06-28 it just sits on the screen saying initializing... with absolutly no function. I tried the 5 r's to no avail. It seems I cant do a thing with it. Please help, someone!
30 gig Video Windows XPSoory guys i just keep messing around and it finally started to work. Thanks.
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It says use itunes to restore but
Hi I have an 6 month old 3rd gen ipod nano, it froze up so I tried a hardware reset using the hold menu and center. Now it comes on and says use itunes to restore but itunes doesnt recognize the ipod when I plug it in to my comp so I can't restore any suggestions?
The most evident situation of all is Apple's silence concerning this matter.
The "rumor" is (and it is just a rumor) that there is a software problem involving the latest I Tunes upgrade. It has happened before. My nano did not develope a problem until I downloaded the latest version of I-Tunes.
A lot of people are screaming for assistance and not much is being given. Apple should make the previous version of I Tunes available, so we can download a working product. If I Tunes is not the problem, I offer my apologies. These problems surfacing all of a sudden don't seem to be a coincidence.
Apple should provide a fix and offer free tech support to help people get their
I Pod's back in working order.
Just my opinion.
I am getting ready to go online with a new computer. I guess that will be another problem I will need to address......the migration of I Tunes to a new computer.
Fun times ahead......I am nothing more than a novice......but the "experience is good"
Joe -
my ipod says use itunes to restore but i have not got itune
No. You need iTunes on a computer to restore it. If you don't have iTunes you can download it from here:
http://www.apple.com/itunes/download/
If you don't have a computer, can you can try to borrow one with iTunes installed. -
my ipad 2 suddenly shut off and asked me to connect to itunes it asks me to restore but it wont work need help pls
The iPad is telling you it has entered the recovery mode - you need to follow the instructions in http://support.apple.com/kb/HT1212 for connecting to a computer running iTunes by way of the recovery mode.
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iphone disabled, tried to use iTunes to restore, but iTunes gives error message (0XE8000084). How to restore iPhone?
Try here = http://support.apple.com/kb/TS3221
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I've already tried putting it into Disk Mode but nothing happens. Tried restarting computer and a new USB cord but still not working!
PLEASE HELP!Already tried another USB port, still nothing.
I don't have another PC to check, I only have one which is the one not working with my iPod.
It appears under my Computer, just not under iTunes. Plus, the iPod classic troubleshooting assistant doesn't work because I can't restore since it can't come up onto my iTunes! Even my iPod says "Use iTunes to Restore" once in a while, but I plug it in & I'm not able to restore it since it won't come up under iTunes.
Please help -
"Connect to Computer. Use iTunes to Restore" but can't 'see' it in iTunes
I got the error message on my iPod -- "Connect to Computer. Use iTunes to Restore iPod." Problem is, when I try to connect to my computer, it asks if I want to restore it with iTunes, I say yes, but iTunes doesn't 'see' the iPod, so I can't restore.
The iPod just sits with "Do not disconnect" on it and the battery icon moving. I'm dead in the water.
Any ideas?
Message was edited by: dragalsYou might try forcing the iPod into disk mode first, then connecting it to your computer and see if that makes it show up in iTunes...
Putting iPod into Disk Mode
http://docs.info.apple.com/article.html?artnum=93651
If that works, then you should be able to attempt a restore.
Patrick -
I've had the apple tv 2 since the week it came out and haven't had much trouble with it until now. I haven't changed anything with my network settings. I have noticed the apple tv light seems to turn on at random times now when not being used. Now just about every time I try to access my iTunes library I get "To access your itunes on apple tv, turn on home sharing in itunes on your computer using (my account name)". My iTunes library is not listed. If I restart iTunes my computer with iTunes open will now be listed but when I select it it tries to connect them errors out. If I restart the computer then everything works fine. That is until next time I try to connect and I have to do it all over again. I don't want to have to restart my computer every time I use the apple tv. Any idea why this just started happening? Everything has worked until now. Bug in the latest iTunes maybe?
Thanks.Intermittent problems are often a result of interference. Interference can be caused by other networks in the neighbourhood or from household electrical items.
You can download and install iStumbler (NetStumbler for windows users) to help you see which channels are used by neighbouring networks so that you can avoid them, but iStumbler will not see household items.
Refer to your router manual for instructions on changing your wifi channel or adjusting your multicast rate.
There are other types of problems that can affect networks, but this is by far the most common, hence worth mentioning first. -
IPod says to use iTunes to restore but keeps going into disk mode.
So whenever I reset my iPod, a screen pops up that says to use iTunes to restore it but when I plug the iPod into the computer, it goes into disk mode and iTunes doesn't read it.
Already tried another USB port, still nothing.
I don't have another PC to check, I only have one which is the one not working with my iPod.
It appears under my Computer, just not under iTunes. Plus, the iPod classic troubleshooting assistant doesn't work because I can't restore since it can't come up onto my iTunes! Even my iPod says "Use iTunes to Restore" once in a while, but I plug it in & I'm not able to restore it since it won't come up under iTunes.
Please help -
i dont know what to do
did you try to do a soft reset?
Press MENU and the SELECT buttons simultaneously for over 10 sec.
It should reset itself.
Then, if youc onnect it to your computer, does iTUnes recognize it? -
Hello - I connected my iPhone earlier since a pop-up message showed up saying that I needed to back up my information in iCloud, once I connected it to my iTunes, it was taking more than 2 hours to complete, I decided to disconnected in the middle of the process, and I was not able to use it anymore, and it only displays: Use iTunes to restore. I connected it again, but it does not do anything. Another message comes up in the iTunes screen saying that in order to use the iPhone in iTunes it needs to be restored. That is not my intention, but it does not let me do anything else. Does anybody know what to do please?
Thank you a million!Hello there, ksknoxie.
The following iPod classic Troubleshooting Assistant offers a great guide to follow for troubleshooting:
Apple - Support - iPod - iPod classic Troubleshooting Assistant
https://www.apple.com/support/ipod/five_rs/classic/
Although following each step in order is recommended, many who have reported your symptoms have seen the Restore step resolve their issue.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.
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