It says Flash is installed but..........not
Windows XP
IE 8
32 bit
When downloading a game that I play on FB, it said I needed to update my Flash player. When it wouldn't update, I followed instructions using the uninstaller. I tried to reinstall using the DLM and manual installation. It tells me that installation is complete, but when I go to the test site, the logo is blank. I have also uninstalled through the control panel. I have restarted the computer after each uninstall.
I have verified IE settings and I am ok on system requirements.
I do not find the Shockwave flash object under manage add-ons.
I have been trying to resolve this problem for 3 days. I really need your help please.
I searched this forum and found the answer to my problem.
I posted this link under "YEAH! I fixed it!" but here it is for anyone else having issues like mine.
http://forums.adobe.com/thread/782435?tstart=0
Thanks for being here.
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Flash 11 installed but not detected by websites
Can any body help? I'm about to go postal here. I am really hating Flash! I'm trying to upgrade our computers because suddenly most websites quite working (saying we needed a newer version of Flash). So round and round I go trying to get it working.
I finally gave up getting the stuipd thing to install with Group Policy Manager (there is a *major* problem with the .msi install package Adobe provides from V10 forward...even though it worked just dandy for 9 and down). Instead, I moved to the Software Update Services route instead.
Now all of my computers have Flash 11 installed -- but half of them don't work!!!. I can look in my logs and see "successful" install on all systems. I can go into add/remove programs on any computer and see Flash 11 is installed. However, web sites say that flash has to be installed. Even going to the Adobe site on these systems comes up with a message saying that Flash needs to be installed.
I'll tell my users they can't use any Flash-enabled site before I start trotting around computer-to-computer to manually install Flash player!
Can anybody offer suggestions on how to fix this thing? Centralized install is absolutly required.
Thanks for you help!Here is the flashinstall.log from a computer where flash does not work.
=O====== M/10.1.53.64 2010-07-19+20-44-37.953 ========
0000 00000010 "C:\WINDOWS\TEMP\InstallAX.exe" -install activex -msi
0001 00001036 Software\Macromedia\FlashPlayer\SafeVersions/10.0 2
0002 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player ActiveX/ 2
0003 00000013 C:\WINDOWS\system32\Macromed\Flash\Flash10h.ocx
0004 00000015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil10h_ActiveX.exe
0005 00000016 C:\WINDOWS\system32\Macromed\Flash\FlashUtil10h_ActiveX.dll
=X====== M/10.1.53.64 2010-07-19+20-44-39.281 ========
=O====== M/10.1.53.64 2011-05-04+14-14-09.661 ========
0000 00000010 "C:\WINDOWS\system32\Macromed\Flash\FlashUtil10h_ActiveX.exe" -update activex
0001 00000011 0
=X====== M/10.1.53.64 2011-05-04+14-15-03.130 ========
=O====== M/10.2.159.1 2011-05-04+14-15-03.146 ========
0000 00000010 "C:\DOCUME1\knolan\LOCALS1\Temp\729.dir\InstallFlashPlayer.exe" -iv 0
0001 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player ActiveX/ 2
0002 00001015 C:\WINDOWS\system32\Macromed\Flash\Flash10h.ocx 5
0003 00000018
0004 00001015 C:\WINDOWS\system32\Macromed\Flash\Flash10h.ocx 5
0005 00000013 C:\WINDOWS\system32\Macromed\Flash\Flash10p.ocx
0006 00000015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil10p_ActiveX.exe
0007 00000016 C:\WINDOWS\system32\Macromed\Flash\FlashUtil10p_ActiveX.dll
0008 00001032 C:\WINDOWS\system32\Macromed\Flash\Flash10p.ocx 80070005
0009 00000018
0010 00001032 C:\WINDOWS\system32\Macromed\Flash\Flash10p.ocx 80070005
=X====== M/10.2.159.1 2011-05-04+14-15-25.333 ========
=O====== M/10.3.181.34 2011-08-02+14-28-17.036 ========
0000 00000010 "C:\Documents and Settings\knolan\Local Settings\Temp\install_flash_player_ax.exe" -dlm -install
0001 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player ActiveX/ 2
0002 00001015 C:\WINDOWS\system32\Macromed\Flash\Flash10h.ocx 20
0003 00000018
0004 00001015 C:\WINDOWS\system32\Macromed\Flash\Flash10h.ocx 20
0005 00000013 C:\WINDOWS\system32\Macromed\Flash\Flash10u.ocx
0006 00000015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil10u_ActiveX.exe
0007 00000016 C:\WINDOWS\system32\Macromed\Flash\FlashUtil10u_ActiveX.dll
0008 00000019 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl
0009 00000020 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl
0010 00001032 C:\WINDOWS\system32\Macromed\Flash\Flash10u.ocx 80070005
0011 00000018
0012 00001032 C:\WINDOWS\system32\Macromed\Flash\Flash10u.ocx 80070005
=X====== M/10.3.181.34 2011-08-02+14-28-20.411 ========
=O====== M/11.0.1.152 2011-10-04+21-56-19.168 ========
0000 00000010 "C:\Documents and Settings\knolan\Local Settings\Temp\install_flash_player_ax_32bit.exe" -dlm -install
0001 00001036 Software\Macromedia\FlashPlayer\SafeVersions/11.0 2
0002 00000020 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl
0003 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player ActiveX/ 2
0004 00001015 C:\WINDOWS\system32\Macromed\Flash\Flash10h.ocx 5
0005 00000018
0006 00001015 C:\WINDOWS\system32\Macromed\Flash\Flash10h.ocx 5
0007 00000013 C:\WINDOWS\system32\Macromed\Flash\Flash11c.ocx
0008 00000015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil11c_ActiveX.exe
0009 00000016 C:\WINDOWS\system32\Macromed\Flash\FlashUtil11c_ActiveX.dll
0010 00000019 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl
0011 00001024 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl 183
0012 00001032 C:\WINDOWS\system32\Macromed\Flash\Flash11c.ocx 80070005
0013 00000018
0014 00001032 C:\WINDOWS\system32\Macromed\Flash\Flash11c.ocx 80070005
=X====== M/11.0.1.152 2011-10-04+21-56-23.356 ========
=O====== M/11.0.1.152 2011-10-21+17-13-14.540 ========
0000 00000010 "C:\WINDOWS\TEMP\InstallAX.exe" -install -msi
0001 00000020 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl
0002 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player ActiveX/ 2
0003 00000013 C:\WINDOWS\system32\Macromed\Flash\Flash11c.ocx
0004 00000015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil11c_ActiveX.exe
0005 00000016 C:\WINDOWS\system32\Macromed\Flash\FlashUtil11c_ActiveX.dll
0006 00000019 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl
0007 00001024 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl 183
=X====== M/11.0.1.152 2011-10-21+17-13-17.401 ========
=O====== M/11.1.102.55 2011-11-16+15-39-17.098 ========
0000 00000010 "C:\DOCUME1\knolan\LOCALS1\Temp\688.dir\InstallFlashPlayer.exe" -iv 4
0001 00000020 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl
0002 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player ActiveX/ 2
0003 00001015 C:\WINDOWS\system32\Macromed\Flash\Flash11c.ocx 20
0004 00000018
0005 00001015 C:\WINDOWS\system32\Macromed\Flash\Flash11c.ocx 20
0006 00001015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil11c_ActiveX.exe 5
0007 00000013 C:\WINDOWS\system32\Macromed\Flash\Flash11e.ocx
0008 00000015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil11e_ActiveX.exe
0009 00000016 C:\WINDOWS\system32\Macromed\Flash\FlashUtil11e_ActiveX.dll
0010 00000019 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl
0011 00001024 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl 183
0012 00001032 C:\WINDOWS\system32\Macromed\Flash\Flash11e.ocx 80070005
0013 00000018
0014 00001032 C:\WINDOWS\system32\Macromed\Flash\Flash11e.ocx 80070005
=X====== M/11.1.102.55 2011-11-16+15-39-33.359 ========
=O====== M/11.0.1.152 2011-11-16+15-38-43.967 ========
0000 00000010 "C:\WINDOWS\system32\Macromed\Flash\FlashUtil11c_ActiveX.exe" -update activex
0001 00000011 0
=X====== M/11.0.1.152 2011-11-16+15-39-33.515 ========
=O====== M/11.0.1.152 2011-11-28+15-29-49.914 ========
0000 00000010 "C:\WINDOWS\system32\Macromed\Flash\FlashUtil11c_ActiveX.exe" -update activex
0001 00001039
=X====== M/11.0.1.152 2011-11-28+15-29-54.426 ========
=O====== M/11.1.102.55 2011-11-29+16-07-15.247 ========
0000 00000010 "C:\Documents and Settings\knolan\Local Settings\Temp\install_flash_player_ax_32bit.exe" -dlm -install
0001 00000020 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl
0002 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player ActiveX/ 2
0003 00001015 C:\WINDOWS\system32\Macromed\Flash\Flash11c.ocx 20
0004 00000018
0005 00001015 C:\WINDOWS\system32\Macromed\Flash\Flash11c.ocx 20
0006 00001015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil11c_ActiveX.exe 5
0007 00000013 C:\WINDOWS\system32\Macromed\Flash\Flash11e.ocx
0008 00000015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil11e_ActiveX.exe
0009 00000016 C:\WINDOWS\system32\Macromed\Flash\FlashUtil11e_ActiveX.dll
0010 00000019 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl
0011 00001024 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl 183
0012 00001032 C:\WINDOWS\system32\Macromed\Flash\Flash11e.ocx 80070005
0013 00000018
0014 00001032 C:\WINDOWS\system32\Macromed\Flash\Flash11e.ocx 80070005
=X====== M/11.1.102.55 2011-11-29+16-07-18.886 ========
=O====== M/11.1.102.55 2011-12-01+15-25-29.566 ========
0000 00000010 "C:\DOCUME1\knolan\LOCALS1\Temp\6.dir\InstallFlashPlayer.exe" -iv 4
0001 00000020 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl
0002 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player ActiveX/ 2
0003 00001015 C:\WINDOWS\system32\Macromed\Flash\Flash11c.ocx 5
0004 00000018
0005 00001015 C:\WINDOWS\system32\Macromed\Flash\Flash11c.ocx 5
0006 00001015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil11c_ActiveX.exe 5
0007 00000013 C:\WINDOWS\system32\Macromed\Flash\Flash11e.ocx
0008 00000015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil11e_ActiveX.exe
0009 00000016 C:\WINDOWS\system32\Macromed\Flash\FlashUtil11e_ActiveX.dll
0010 00000019 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl
0011 00001024 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl 183
0012 00001032 C:\WINDOWS\system32\Macromed\Flash\Flash11e.ocx 80070005
0013 00000018
0014 00001032 C:\WINDOWS\system32\Macromed\Flash\Flash11e.ocx 80070005
=X====== M/11.1.102.55 2011-12-01+15-26-37.601 ========
=O====== M/11.0.1.152 2011-12-01+15-24-54.777 ========
0000 00000010 "C:\WINDOWS\system32\Macromed\Flash\FlashUtil11c_ActiveX.exe" -update activex
0001 00000011 0
=X====== M/11.0.1.152 2011-12-01+15-26-37.976 ========
=O====== M/11.0.1.152 2011-12-13+15-19-02.927 ========
0000 00000010 "C:\WINDOWS\system32\Macromed\Flash\FlashUtil11c_ActiveX.exe" -update activex
0001 00000011 0
=X====== M/11.0.1.152 2011-12-13+16-51-38.125 ========
=O====== M/11.1.102.55 2011-12-13+16-21-38.059 ========
0000 00000010 "C:\DOCUME1\knolan\LOCALS1\Temp\3164.dir\InstallFlashPlayer.exe" -iv 4
0001 00000020 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl
0002 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player ActiveX/ 2
0003 00001015 C:\WINDOWS\system32\Macromed\Flash\Flash11c.ocx 5
0004 00000018
0005 00001015 C:\WINDOWS\system32\Macromed\Flash\Flash11c.ocx 5
0006 00001015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil11c_ActiveX.exe 5
0007 00000013 C:\WINDOWS\system32\Macromed\Flash\Flash11e.ocx
0008 00000015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil11e_ActiveX.exe
0009 00000016 C:\WINDOWS\system32\Macromed\Flash\FlashUtil11e_ActiveX.dll
0010 00000019 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl
0011 00001024 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl 183
0012 00001032 C:\WINDOWS\system32\Macromed\Flash\Flash11e.ocx 80070005
0013 00000018
0014 00001032 C:\WINDOWS\system32\Macromed\Flash\Flash11e.ocx 80070005
=X====== M/11.1.102.55 2011-12-13+21-11-55.415 ======== -
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Shockwave Flash 15.0 r0
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Adobe Flash Player installed - but not working
I have Windows 7, 64 bit, with Internet Explorer 11. On the day before Thanksgiving everything was working fine. I received a greeting on 11/27 and was unable to open it - I was told I needed to install Adobe Flash Player - assumed it was an update - but since that time I've been unable to open any of the puzzles on Shockwave, or cards from greeting card providers - probably some other things, but I haven't found out about them yet. Every time I try to open any of these programs, I get a message that I need to install the flash player. My control panel shows that I have Adobe Flash Player 15 Active X, 6 MB, version 15.0.0.239 installed and the add-on manager under tools says it's enabled - but it escapes me what it's enabled to do other than drive me batty and waste all my time. I've rebooted the computer, closed all IE windows, numerous times after uninstalling the program and then reinstalling it - all a waste of time. Is there any advice out there? Linda Kochefko, El Dorado, KS
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Linda Kochefko
[email protected]
Joy is prayer- Joy is strength - Joy is love -
Joy is a net of love by which you can catch souls.
Mother Teresa 1910-1997 -
Flash Player installed but not working properly
I have Windows 7 64 bit, and run IE11.
I have Adobe Flash Player installed.
It works fine on my login (administrator) but my young Son can not watch video's, as it says Flash Player is not installed.
How do I fix this please?Flash Player has updated to 11.87.800.175 today; is it working better?
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This [https://www.google.com/search?q=nplightsparkplugin.dll&sourceid=mozilla-search&start=0&start=0&ie=utf-8&oe=utf-8num=100&gws_rd=ssl Google search] has many links which indicate that LightSpark is a PUP (Potentially Unwanted Program) or even call it a "virus". ''And after looking thru the first 4 pages of that search I don't see anything that I would feel comfortable recommending as a "fix".
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HELP!!Hi, I see you've been on quite a few forums advocating Firefox & Chrome. All this does is give them a browser that perhaps Flash Player would be performing as it should. But it doesn't solve their issue with IE.
And referring users to follow procedures meant for another user under different circumstances and computer configurations
is not in their best interest.
All you are doing is confusing the person, since the required information about their computer has not been obtained.
You may want to rethink posting referrals, I could do that myself, since I'm on a lot of threads here.
eidnolb -
Flash 10 installed but not being detected by numerous sites
Hi!
I have installed and re-installed Flash 10 numerous times
over the past day trying to get it to work. I have followed the
"Trouble Installing Flash for Windows" solutions including Subinacl
and everything else that is suggested there. I have also deleted
the Configuration Flag Registry Key that was mentioned in another
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safe mode to ensure nothing else was using flash, I also
uninstalled it from the cmd prompt. I downloaded all the installers
to my desktop so everything is running from there. When I go to the
Adobe site that verifies the version, it recognizes the correct
version that I have installed. I've lowered my security levels to
precarious levels and I'm all out of options. I am running IE7,
Windows Vista business, and Flash 10. I went to some of the Adobe
sites of the day to try and see if it was working and here were the
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www.cbc.ca/thetudors - Shows black screen where Flash should
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www.forces.ca - Error message saying I don't have the correct
flash installed
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www.youtube.com - videos work with no issue
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of Flash installed either.
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JayMknmuzic:
I spoke with the Tech support for my school and they said it
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Their solution was to uninstall Flash using the uninstaller from
the Adobe website, download and install Firefox, when Firefox asks
to keep your existing settings choose NO, then go to the Adobe
website and install Flash using the Firefox browser. I was rolling
my eyes the whole time they told me this because I wasted so much
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fine. When I log on to the user two and access a site with a flash
movie it displays the icon telling me I must update to the new
version. When I run the Adobe flash test described in the tech
notes it shows a display indicating the proper Version but does not
show the expected "movie".
I tried installing it under the other user it failed.
Flash always worked on both users before this version.
Please help me.
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I have been prompted to install Flash Player 11 on Amazon. I attempted to install it from your website. After following all instructions, it says that Flash Player 11 was successfully installed. However, when I go back to Amazon (or any other site that plays video) it says that I need Flash Player 11 as if I never installed it! I tried uninstalling Flash Player using your uninstall function from your website, then attempted to install Flash Player again with the same results: it says that Flash Player was installed correctly, but nothing seems to recognize it when I try to play video. Please help!
Could you try the steps outlined in the FAQs below to see if they help?
Enabling Flash Player in Internet Explorer
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Hello,
I cannot get any videos to play on my windows 8. It says that I need flash player, but flash player is installed and it won't let me download. I have tried many troubleshooting steps on the checklist with no joy. Please help.
HIckoryDid you check that the add-on is enabled?
Did you check that ActiveX Filtering is disabled?
See http://helpx.adobe.com/flash-player/kb/flash-player-issues-windows-8.html -
Flash 11 installed but not detected by IE
I'm not a Windows user, but trying to help my elderly parents figure out why they are no longer able to watch videos on their laptop.
They have a Dell Studio XPS 1645 machine, Intel Core CPU Q720 @ 1.60 Ghz
Installed memory 4GB, 64-bit OS
Running Windows 7
Internet Explorer automatically updated 11/26/2013.
On Youtube, we see the thumbnail for videos but nothing happens if you press play. On other sites with videos, for example comcast.net, we get the message that "flash is not installed". I downloaded Flash64_11_9_900_152.ocx and ran it.
Installation runs without errors, but videos still don't work and error messages still indicate Flash is not installed.
I uninstalled and re-installed Flash with no success. Flash is enabled as an add-on in IE. Active X filtering is not activated in IE.
What next?
Thanks.I'm not a Windows user, but trying to help my elderly parents figure out why they are no longer able to watch videos on their laptop.
They have a Dell Studio XPS 1645 machine, Intel Core CPU Q720 @ 1.60 Ghz
Installed memory 4GB, 64-bit OS
Running Windows 7
Internet Explorer automatically updated 11/26/2013.
On Youtube, we see the thumbnail for videos but nothing happens if you press play. On other sites with videos, for example comcast.net, we get the message that "flash is not installed". I downloaded Flash64_11_9_900_152.ocx and ran it.
Installation runs without errors, but videos still don't work and error messages still indicate Flash is not installed.
I uninstalled and re-installed Flash with no success. Flash is enabled as an add-on in IE. Active X filtering is not activated in IE.
What next?
Thanks. -
Flash player install but not working
Can find Flash player in programs to uninstall off control panel, but no where else, computer will not play any videos and ask to down load flash player every time.
Flash Player (with the exception of the sandalone "Projector") isn't a program. It's a plugin. While it does should appear in the Add/remove list, it's NOT located in Program Files.
You'll find it in C/Windows/System32/Macromed/Flash
and (on 64 bit systems) C/Windows/SysWOW64/Macromed/Flash
What browswer do you use? -
Adobe Flash plugin installed but not showing up
Since 2-18-2013, my Adobe Flash Player is neither appearing as being installed with FireFox19 ... NOR does it work on any website other than the Adobe "verify" page. I have:
a. Removed Flash Player and rebooted
c. Reinstalled Flash Player from download location; rebooted; restarted FireFox.
d. Removed latest flash player (per "c" above); rebooted.
e. Downloaded a older version of F/P, rebooted, restarted.
Bottom line: No Flash Player works.
When I (somehow) navigated to the "about:plugins" there is NO Flash Player.
HELP ... I'm a senior and so frustrated now.
Thanks in advance.My problem is exactly the same as the first poster. No doubt if I started a new question there would be someone telling me "that questions already been asked". The point is those solutions and all the solutions suggested on firefox support aren't working for this problem. That this occurred only with the new version of firefox is indicative of a deeper problem specific to this build.
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