It says I have to put a PUK code and I don't know what to put

It says I have to put a PUK code and I don't know what to put

Hello Naly318,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
iOS: Understanding the SIM PIN
http://support.apple.com/kb/ht1316
Personal Unlocking Key (PUK)
If you enter the PIN incorrectly three times, you may need to enter a Personal Unlocking Key (PUK) to enable your SIM card again. Refer to the SIM card documentation or contact your carrier.
Note: Entering an incorrect PUK code too many times will result in the SIM becoming permanently locked. If this occurs, you will need to contact your carrier for a replacement SIM card.
Best of luck,
Mario

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