It says I haven't purchased lion osx and I have

I recently deleted my software to do a hard reset on my mac book air and when I went to reinstall it, it tells me that I haven't bought it and to use an Apple ID that I've bought it with so I bought the software again and now it's telling me I still haven't bought and I know for a fact I've bought it TWICE now

If you installed Leopard that is why you can't install Mt Lion. The system Must be running Snow Leopard 10.6.8 to upgrade to Lion or Mt Lion.
If you only erased the Macintosh HD partition then you left the Mt Lion Recovery HD partition in tact on that system. At startup hold down the Command+r keys to boot to the Recovery HD Partition. From there erase the Macintosh HD partition and then select Reinstall Mac OS X. It should then download Mt Lion and ask you for the Apple ID that was used to purchase Mt Lion.
The Reason Snow Leopard might not be installing is because of the Recovery HD partition. To get rid of that you must First Re-Partition the drive As One Partition. Then install Leopard then SL (Or Snow Leopard from the start) and then update it to 10.6.8. Once that is done you should be able to log on to the Mac App Store and Re-Download Mt Lion.

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I Restored My Imac, But I Can't Install Moutain Lion As It Says I Haven't Purchased Lion. This Is Because I Went From Snow Leopard Straight To Mountain Lion. PLEASE HELP

So my mac is pretty much useless becuase i can't install mountain lion after a restore of my mac.
I have an imac late 2008 which i bought second hand. It only had Leopard OS X. So I bought the Snow Leopard OS X discs and installed them. I then bought Mounain Lion Straight from the app store and downloaded that.
However I recently decided to restore it for extra space. So i restored it fine and then attempted to reinstall Mountain Lion. Then a message popped up saying that 'This Apple ID has not purchased Lion' meaning that i can't now install Mountain Lion.
I then inserted the Snow Leopard disc and then it would not give me the option to install it on my hard drive and there was a little yellow caution sign on the picture of the hard drive.
I am stumped for ideas now and REALLY NEED SOME HELP
Thanks,
Fin

If you installed Leopard that is why you can't install Mt Lion. The system Must be running Snow Leopard 10.6.8 to upgrade to Lion or Mt Lion.
If you only erased the Macintosh HD partition then you left the Mt Lion Recovery HD partition in tact on that system. At startup hold down the Command+r keys to boot to the Recovery HD Partition. From there erase the Macintosh HD partition and then select Reinstall Mac OS X. It should then download Mt Lion and ask you for the Apple ID that was used to purchase Mt Lion.
The Reason Snow Leopard might not be installing is because of the Recovery HD partition. To get rid of that you must First Re-Partition the drive As One Partition. Then install Leopard then SL (Or Snow Leopard from the start) and then update it to 10.6.8. Once that is done you should be able to log on to the Mac App Store and Re-Download Mt Lion.

The app store says I haven't purchased any apps but I have

Hi I was wondering if anyone can help me
Basically my MacBook Pro's hard drive recently got corrupted and I had to get a new one. Most of my files were saved, thankfully, but all of my apps were deleted. I've tried to re-download them from the app store but when I sign in, it tells me that I haven't purchased any apps, which isn't true!
My main concern is Pages, to be honest as I am a university student so having a word processor is kind of essential! And being a student I don't really have a spare £15 to buy something that I've already bought.
I may have just used another Apple ID to purchase all my apps for my Mac, but I have no idea what that was, except for the fact that I probably used the same email address for the Apple ID I know and the one I don't
So to make a long story short, does anyone know how to a) restore my purchases, or b) find my other Apple ID?
Thanks for your help in advance!

And you are looking in the Mac App Store (not iTunes) under the Purchased option?
Also, you are certain that you are signed on with that Apple ID to the Mac App Store (Store in top menu, then Sign In)?
GB

HT1338 Yesterday, I purchased Mountain Lion OSX and tried to download it but I don't think it worked. How can I tell if I am using Mountain Lion and how do I get help if the download was unsuccessful?

Yesterday, I purchased Mountain Lion OSX and tried to download it but I don't think the download worked. How can I tell if I am using Mountain Lion and how do I get help if the download was unsuccessful?

Click your Apple menu icon top left corner of your screen.
From the drop down menu click About This Mac.
If Mountain Lion is installed, it will say: v10.8
If not, launch the App Store. From the App Store menu bar click Store > Check for Unfinished Downloads
FYI .. for downloading Mountain Lion from the App Store, a high speed (broadband) internet connection is strongly recommended by Apple as noted here > iTUNES STORE - MAC APP STORE - TERMS AND CONDITIONS
If you need to reinstall OS X or repair the the startup disk Mountain Lion Recovery, that requires broadband access to the internet via Wi-Fi or an Ethernet connection. OS X is downloaded over the internet form Apple when OS X Recovery is used for reinstallation.

I purchased lion osx 10.7 and it has just said "installing" where you click to "buy now" for the last 2 hours. There is no progress bar or anything. What is going on?

I purchased lion osx 10.7 and it just says "installing" where you click to "buy it now" and it has been doing nothing for the past 2 hours. There is no progress bar or anything that says its being downloaded. I was sent an email by apple confirming I purchased it but nothing is happening. I tried restarting the internet and clicking on download and the same thing happens. What is going on?

Mine says it's going to take 10 hiurs to download or something daft. I'm guessing the servers are being hit pretty hard right now. Like the poster above said, check in the 'purchased' part of the app store to make sure it's actually ticking along and then just...wait.

ITunes is saying I haven't purchased something that I have

Theres this one season of a TV show I own that I've purchased all the episodes, but the store is saying I haven't purchased it, and still gives me the option to purchase again. I did last night, I got duplicates of all the episodes, but it's still marking it as not have been purchased. I really hope my credit card wasn't charged. I made an appointment to talk on the phone with them but not until next Saturday. Is there anything I can do to undo the purchase if I did end up purchasing it again?

Redownload it -> http://support.apple.com/kb/HT2519

TS2972 i can't find my SAG/AFTRA screener that i downloaded. It is on my computer. My photos are streamed to the AppleTv, but the TV says "you haven't purchased any movies" it's considered a rental.

i can't find my SAG/AFTRA screener that i downloaded. It is on my computer. My photos are streamed to the AppleTv, but the TV says "you haven't purchased any movies" it's considered a rental.

I am now having the same problem - I cannot find the SAG/AFTRA screener that I just redeemed - however, it is showing up as a rental on my itunes (on my PC). But it is not showing up yet on my Apple TV. It also has NOT yet finished downloading - so does that mean once the screener is done downloading entirely, then it will appear on my Apple TV?

HT204053 I'm getting a message when I try to sign in that says I haven't purchased before and need to review my account. How?

I'm getting a message when I try to sing in to the iTunes store that says I haven't purchased before and that I need to review my account but I can't

Are you using a bookmark when you get this error message?
If you do then try to navigate to the page via one of these:
* https://hotmail.com
* https://login.live.com

I run logic pro 9.1.5 in 64 bit mode on lion osx and my waves plug ins won't show up. Any suggestions?

recenlty i purchased the Kramer mpx master Tape plug in from waves and i try to make it work in logic but no luck.. I switch it as well in 32bit mode some plug ins from wave are showed up but they are not operational. There are a few of them that i can load up... but the ones i really need are really not there..
Have the logic pro 9.1.5 on lion osx and a mac pro early 2008 model...
Any suggestion that i can every works fluently like it suppose to work?
thanks in advance

The crashed thread (7) mentions logic's preferences file. (com.apple.logic.pro). Drag it to the desktop (so you can reclaim you key commands if it works) and restart logic. Logic will create a new preferences file. Worth a try..

I have mountain lion OSX and parallels with Windows. Every time I click on a hyperlink in other applications it opens - some 7 Zip file explorer inside Parallels but doesn't go to Safari. Does anyone know solution?

I have mountain lion OSX and parallels with Windows. Every time I click on a hyperlink in other applications it opens - some 7 Zip file explorer inside Parallels but doesn't go to Safari. Does anyone know solution?

I suggest that you run software update, after which you should have Safari 6.0.5 - then check Safari - Preferences - Privacy & see that 'Block cookies' is not set to Always.
Failing that - switch Safari extensions Off via Safari - Preferences - Extensions & test again

I'm trying to purchase an album and I have about $10 in my account. The album doesn't cost that much, but yet it is saying I have an insufficient remaining store credit. What do I do?

I'm trying to purchase an album and I have about $10 in my account. The album doesn't cost that much, but yet it is saying I have an insufficient remaining store credit. What do I do?

Do you have enough for the album and taxes?

I downloaded Lion OSX and at the end I received a notice that Safari can not connect to Server. All internet connections work including Safari on other user on same computer. I downloaded 13items and installed only 12. What do I do now ?

I dowloaded Lion OSX and installed. I downloaded 13 iitems and installed only 12. At the end of the insta;;ation I received a notice thst Safart can not connect to Server. Safari does not work on user where installation was made. It work on other user. All internet connections work including google. If I go into Safari the blue line goes up to end of "http" on adress and freezes. Where do I go from here.:::???

Hi There Linc Davis,
Wow, you are the best.
Yip this is what the website looks like. Great job Linc Davis.
Not surprised that the "Shop" tab is missing. Darn.
Well can you try to access it's "sister" website: astralmusic.com and astralmusicshop.com?
Since you are awesome with the "Flash" can you investigate if this website has a issue withis this "Flash" too?
Please Linc Davis

I just upgraded to mountain lion osx and now my applications are crossed out and out of date. they will not run. how do i fix this?

I just upgraded to mountain lion osx and now my applications are crossed out and out of date. they will not run. how do i fix this?

Here is a recent post I assembled for a similar question:
Unfortunately you got caught up in the minor miracle of Rosetta. Originally licensed by Apple when it migrated from the PowerPC CPU platform that it had used from the mid-1990's until the Intel CPU platform in 2006, Rosetta allowed Mac users to continue to use their library of PPC software transparently in emulation.
However, Apple's license to continue to use this technology expired with new releases of OS X commencing with Lion (and now Mountain Lion). While educational efforts have been made over the last 6 years, the fact is that Rosetta was SO successful that many users were caught unaware UNTIL they upgraded to Lion or Mountain Lion.
Workarounds:
1. If your Mac will support it, restore OS X Snow Leopard;
2. If your Mac will support it, partition your hard drive or add an external hard drive and install Snow Leopard into it and use the "dual-boot" method to choose between your PowerPC software or Lion/Mt. Lion;
3. Upgrade your software to Intel compatible versions if they are available, or find alternative software that will open, modify and save your data files;
3. Install Snow Leopard (with Rosetta) into Parallels:
[click on images to enlarge]
Full Snow Leopard installation instructions here:
http://forums.macrumors.com/showthread.php?t=1365439
NOTE: Computer games with complex, 3D or fast motion graphics make not work well or at all in virtualization.

I downloaded Mountain Lion OSX and I can't get onto YouTube, nor do I have facebook notifications on the new feature... Help?

I downloaded Mountain Lion OSX and I can't get onto YouTube, nor do I have facebook notifications on the new feature... Help?

Not sure about YouTube, but facebook integration isn't available until this fall.

HT1338 My macbook came with snow leopard, if I upgrade to Lion will I be able to use my restore disks in the future and if I do use my disks that brings me back to snow leopard, Will itunes remember I purchased Lion or will I have to purchase a second ti

My macbook came with snow leopard, if I upgrade to Lion will I be able to use my restore disks in the future and if I do use my disks that brings me back to snow leopard, Will itunes remember I purchased Lion or will I have to purchase a second time ?

At this point, you can no longer download Lion (10.7) from the App Store, only Mountain Lion (10.8) - make sure all your applications are fully compatible if you decide to upgrade.
Yes, you can restore 10.6 using your restore disc should you wish to - and the App Store (not ITunes) will have a record of all your purchases, since it's linked to your AppleId.
Matt

It says I haven't purchased lion osx and I have

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