It says im connected t a wifi network but when i go to safari it says im offline, it says im connected t a wifi network but when i go to safari it says im offline
it says im connected to a wifi network but when i go to safari it tells meim offline
Despite the WiFi sign you may not really be connected to your WiFi network.
Your router may not have given your iPod a valid IP address. To check on this go to Settings > Wifi > your network name and touch the ">" to the right to see the network details. If the IP address shown starts with 169 or is blank then your router didn't provide an IP address and you won't be able to access the Internet.
Sometimes the fix for this can be as simple as restarting your router (remove power for 30 seconds and restart). Next, reset network settings on your iPod (Settings > General > Reset > Reset network settings) and then attempt to connect. In other cases it might be necessary to update the router's firmware with the latest from the manufacturer's support web pages.
If you need more help please give more details on your network, i.e., your router make, model and version, the wifi security being used (WEP, WPA, WPA2), etc.
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Jerry -
What does it mean when I click on my wifi name and it show I'm on my wifi, but the network keeps thinking and the ipad says, Safari cannot open this page because it is not connected to the internet. ?
When you click on the WiFi network name, have you also provided the password for accessing the network? You should get a dialogue box asking you for the security information the first time you connect.
If you are not able to connect, you might want to go to Settings > General > Reset > Reset network settings.
Then go back to Settings > WiFi and select your network name again and make sure the security information is now entered correctly.
If you still cannot connect, power down the router, wait a few minutes, power up the router, with the iPad powered down the whole time, and after the router has had several minutes to stabilize power up the iPad. See if it now connects correctly. -
my wifi is connected but when i try to connect to safari it says the internet is not connected, i tryed resetting network system but still no luck.
Your iPad sees the WiFi network signal but obviously it is not connected to the network. Try rebooting your router - unplug it for about 30 seconds and then plug it in again.
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when i click on safari to use the internet it says "safari cannot open the page because it is not connected to the internet", but i am connected to a wifi network so how do i get safari to work?
you may be connected to the wireless network but the question is the internet working properly on the wireless network...
what i mean is that i can make a wireless network without the internet so i can save and share files and have other devices connected to the same network access them... but you have to make sure that your internet it running properly... may have to reconfigure the router is your using PPPOE or if it was working prior to your post then try to restart your modem... that usually resolves most issues. -
My i-phone cannot connect to my wi fi-all of a suddon. My wife's i-phone 4 is connected to the wi-fi network.
I just tried to connect my daughter's i-phone 5, and could not connect message came up "unable to join the network "Sunday".
My I-pad is connected to Sunday also.
I tried the reset routine, and when I try to get on line, it asks for my password. I put it in and it stll says unable to hoin message.
Can someone help?Reset your network settings. Settings>General>Reset>Reset Network Settings
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I am trying to set up home sharing between my iphone 4s and mac which is running itunes 11. Both are connected to my home wifi network and using the same apple id but on the iphone app it says 'Turn on Home sharing in iTunes on your computer or apple tv using account ***
Does anybody have suggestions as to why this is the case?Understanding Home Sharing - Support - Apple
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I updated my iphone 5 to ios 6.0.2. my wifi says its connected but doesn't work now. It doesn't matter what wifi network I connect to. It worked before updating my phone. I can no longer use facetime or use wifi at all. I'm not sure what to do to fix it.
I'm having similar issues with my phone. I got my first iPhone recently, only had an iPod touch gen4 for a little over a year. Updated to 6.0.2 when we got the phone (iPhone 5) a few days before Christmas. When I got home on the evening of January 11, my phone would not connect the router anymore. I was able to get it to connect after resetting the phone and the router, updating the router, and manually connecting. That laste for a few minutes and then wouldn't work anymore. I live in an area with very limited service, we have a network extender installed to help, and I am barely getting a 3G signal at times.
My wife's iPad 4, my touchiPod 4, and all of our laptops are working just fine on the router. When I dropped my kid off at school today, I noticed that I am not even seeing the school network anymore from the parking lot where before I got 3 or 4 bars and could connect to their wifi when I was there. Today my phone goes back and forth between seeing my home network but not connecting, to not even seeing the network at all even from the same room that the router is in.
Hope Apple fixes this problem soon.............. -
Hello, I am having some major troubles connecting my iPhone 4S to my home wifi. When I try to connect on my phone, it says I have an incorrect password. That's not possible because I can connect my MacBook to the same network with the same password. I have reset my network settings on my phone, reset my router, called apple support, triple checked I was trying it in correctly, I have no clue what's going on.
The only thing different is I just moved, but I have the same router/phone/internet provider.
I've seen some discussions of router security options being the problem, I have my router connected to : WPA-PSK [TKIP] + WPA2-PSK [AES].
The other options are: WEP , WPA-PSK[TKIP] , WPA2-PSK [AES] , WPA/WPA2 Enterprise.
My troubleshooting and understanding of all this is pretty limited, my applecare service did not help, please can anyone help me?
Thanks!If the issue happened after an update, you may want to go into an Apple Store. Be sure to let them know exactly what's wrong with the device.
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My ipad mini is not connecting to the wifi network. I have the correct network and password chosen, but the message I get is that "unable to join". I have reset my ipad and it still says the same thing. What can I do about this?
Hey Dr kris,
Thanks for the question, and welcome to Apple Support Communities.
I understand that you are having issues connecting to Wi-Fi networks with your iPad mini. The following troubleshooting assistant may lead to a resolution:
Apple - Support - iPhone - Join a network Assistant
http://www.apple.com/support/iphone/assistant/wifi/
For more in-depth troubleshooting, refer to the following article (refer to the "Unable to connect to a Wi-Fi network):
iOS: Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/TS1398
Thanks,
Matt M. -
I just got a new iPod touch 4th generation and I'm trying to connect to my router and my iPod says, 'Cannont find network.' I don't know what to do! No other networks come up on the list so I can't 'tag' along with thier wifi. Please help. I need advice.
What type network is yu router set up for? The 4G iPod can only connect and see 2.4 GHZ networl like B, G and the 2,4 GHz N. There is also a 5 GHz N but the iPod will not even seethat network.
See:
iOS: Troubleshooting Wi-Fi networks and connections
iOS: Recommended settings for Wi-Fi routers and access points -
Brand new iPod 5 and periodically will pick up our home Wifi, but when it loses it, it's impossible to reset. Says "incorrect password" and it is the correct password. No issue at all with Android devices or anything else on Wifi. Only the iPod and an iPhone 4. My iPhone 6 had the same issue, but I was able to correct it by resetting the network. This "fix" doesn't work on the iPod or old iPhone. Just keeps saying "incorrect password" no matter what you do. Connection has been reset, passwords have been changed... Nothing fixes it. And both are operating on the latest iOS update. I just updated it. Still doesn't work. How crazy.
Does the iOS device connect to other networks? If yes that tends to indicate a problem with your network. Yes
Does the iOS device see the network?
Any error messages?
Do other devices now connect?
Did the iOS device connect before? no
Try the following to rule out a software problem: (Not clear what you did)
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on your router
.- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem and it does not connect to any networks make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem. Since it connects to other networks that indicates a problem with your network
Apple Retail Store - Genius Bar -
what's wrong with the activation server? i just bought my ipad wifi celllular... and have a 3g cellular network connection... when i press the bottom to activate my ipad it says the activation server cannot be reached. what to do then?
Hey aries35,
I found the following that goes over troubleshooting the same issue for the iPhone. I know you have an iPad, but the steps should still apply:
Perform the following steps:
Restart the iPhone.
Try another means of reaching the activation server and attempt to activate.
Try connecting to a known-good Wi-Fi network if you're unable to activate using a cellular data connection.
Try connecting to iTunes if you're unable to activate using Wi-Fi.
Restore the iPhone.
If you receive an alert message when you attempt to activate your iPhone, try to place the iPhone in recovery mode and perform a restore. If you're still unable to complete the setup assistant due to an activation error, contact Apple for assistance.
via: iPhone: Troubleshooting activation issues
http://support.apple.com/kb/TS3424
Cheers,
Delgadoh -
My ipod 4G won't connect to my wifi at home with new router. Says "unable to connect" and won't give me any other options. Have tried resetting network connections. I don't want to lose anything. I have tried turning everything off and back on again. Desktop and laptop are working fine. Sometimes it turns on suddenly and I can use it for like 20 mins but then shuts off again. Same thing is happening with my dad's iphone, Help.
Does the iOS device connect to other networks?
Does the iOS device see the network?
Any error messages?
Do other devices now connect?
Did the iOS device connect before?
Try the following to rule out a software problem:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on your router
.- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem and it does not connect to any networks make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar -
Why isnt my itouch not connecting to the wifi? everytime I try to connect to a network and i put in the password it says "unable to connect to this network" why isnt working?! the password is correct and everything. I just dont understand why its not working. Someone please help me! thanks
Did it ever work with this WiFi system?
Do other devices work with this WiFi system?
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