It says it needs to be connected to itunes and restored. when i do that, it goes through the whole process then comes up with "iphone could not be restored. unknown error code (-1)". Please help
My brother gave me his old iphone when the touch screen went out on mine. It's in great shape but when I received it, it says that it needs to be connected to itunes to be restored. I have done this and it goes through the whole process then says iphone "iphone" could not be restored. unknown error code (-1). There is not a -1 code on the list and I have tried most of the suggestions.
Does my sim card need to be in when I am doing this? And any other suggestions?
I did put it in DFU mode but its still not working, although everytime it shows your iphone needs to be restored. Kindly help.
Similar Messages
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im trying to install itunes on windows vista sony vaio. It goes through the whole process then says administrator has settings to prevent this installation. Any help would be great
Try the following user tip:
"The administrator has set policies to prevent this installation" error messages when installing iTunes for Windows on Windows Vista and Windows 7 systems -
When i try to install i tunes, it goes so far down the installation process and then comes up with a message ' could not access network location %APPDATA%\. I then retry and it comes up with the same message.
It also tells me i tunes needs 'Quick Time' to support the software. I have downloaded Quicktime from i tunes seperately and gone through the whole process again, only to get the same message.
Can anyone please help?These kind of messages can often be cleared by using the Microsoft Installer cleanup Utility.
Here is a method for cleanup of your old iTunes installation and reinstall.
== uninstall with cleanup ==
Download a fresh copy of iTunes and the stand alone version of Quicktime (the one without iTunes)
http://www.apple.com/quicktime/download/win.html
http://www.apple.com/itunes/download/
Save the files on your PC.
Download and install Microsoft Installer cleanup utility, there are instructions on the page as well as the download. Note that what you download is the installer not the program – you have to run it to install the program. The installer doesn't give any message to confirm the installation.
http://support.microsoft.com/kb/290301/
(To run the program – All Programs>>Windows Install)
Now use the following method to remove iTunes and its components:
XP
http://support.apple.com/kb/HT1925
Vista or Win 7
http://support.apple.com/kb/HT1923
*If you hit a problem with one of the uninstalls don't worry*, carry on with the deleting of files and folders as directed in the method.
When you get to deleting Quicktime files in the system32 folder as advised in the method, you can delete any file or folder with Quicktime in the name.
Restart your PC.
Run the Microsoft Installer Cleanup Utility. (Start > All Programs > Windows Install Clean Up)
Remove any references you find to the programs you removed - strictly speaking you only need to worry about those programs where the uninstall failed.
If you don’t see an entry for one of the programs that did not uninstall, look out for blank entries or numeric entries that look like version numbers e.g. 7.x for Quicktime or 1.x for Bonjour.
restart your PC
Install the stand alone Quicktime and check that it works.
If it does, install iTunes. -
ITunes will not run. Several error codes. Please help
A couple months ago I tried updating iTunes and received the error "Could not open key:
UNKNOWN\Components\69413F169B198734FA40BC8B73511DB0\108B43C0CEA676640B35306AE7D2 4051.
Verify that you have sufficient access to that key, or contact your support personnel." (take note my key is different than the one above thats just for an example.) So I read and read and finally figured out that my problem came down to permissions for that key. I changed the permissions and voila it installed properly! But now I just tried updating again because I want to get iOS5 on my iPhone4. I received the same error again, "Could not open key..." so I thought heck this is an easy fix and I changed the permissions again and this time it did not work. So then I uninstalled Quicktime, iTunes, and all other Apple software from my computer (which is running Windows 7 btw). I tried to reinstall iTunes and then it went through the install and finally comes to a screen that says "iTunes has successfully been installed on your computer." So I closed that window, restarted my computer, clicked on the iTunes icon and I get a completely different error now. This error is a two-part pop up. The first error window that pops up says:
"The procedure entry point kCMByteStreamNotification_AvailableLengthChanged could not be located in the dynamic link library CoreMedia.dll."
I click OK.
Then I get:
"iTunes was not installed correctly. Please reinstall iTunes. Error 7 (Windows error 127)"
I've tried reinstalling it again and I get the same error. I tried stuff from this thread ( https://discussions.apple.com/thread/2262389?start=0&tstart=0 ) and it doesnt seem to be working. Can someone please help me work through this. I would appreciate it very much, and please explain everything in computer-illiterate terms as I'm not the greatest with computers these days.
Thank you,
MaxOK, so iTunes opens OK in another account so it is a user specific problem.
Just to be absolutely clear, have you carried out the all the user specific steps:
Remobe plugins
Remove preference files
Recreate Library
Check for Content files with issues.
One of those steps usually solves user specific issues.
Something else that you could try is to create a new iTunes library elsewhere on your disk.
Hold down the shift key and start iTunes. Keep holding the shift key until you are prompted to choose or create a library. Select "Create" and create a new library somewhere way from the your music folder eg in Documents - so it is completely separate from your existing iTunes.
Does iTunes Open like this?
If so go do Edit>>Preferences>>Advanced and Un-check "Copy to iTunes Music folder when adding to library". This is to stop iTunes copying your music files when you add to you new library.
Now try adding music from your original iTunes Music folder in stages as in the "Content files with issues" section.
This approach has worked for someone else although they did not say if they stuck with their test library or if they ever found the problem with the original one. -
I updated my 3GS to the latest OS. iTunes was updated first, when iTunes finishes updating my phone a box pops up that says my phone is in recovery mode so I click the update button and it goes the whole update cycle again. I unplugged my phone after 4 cycles of updating but now there is NOTHING on my phone, not even the home screen just the itunes symbol . I've tried rebooting my phone but there is still nothing there. HELP!!!!! What can I do
sounds like your phone was jailbroken.
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This is what I get every single time. It won't let me uninstall iTunes either, it comes up with the same window
How did you get it to work? I am having the same problem.
THanks -
After i updated my iphone 4s from 8.1.2 to 8.1.3 problem occurred.i cant restore and update my phone?saying that iphone could not be restored,an unknown error ocuurred.please help me?
Thanks for the update and clarification. In researching the issue it seems that the 2003 error code may have something to do with the USB connection. I would use this section of one of the above articles:
Get help with iOS update and restore errors
If the USB connection between your device and computer is interrupted, you might not be able to update or restore.
To narrow down the issue, you can try different equipment:
Use the USB cable that came with your device, or a different Apple USB cable.
Plug your cable into a different USB port directly on your computer. Don't plug it into your keyboard.
Try a different computer.
Solve other issues with the USB connection, then with your security software.
If you still see the error message, check for hardware issues by following the next section.
Check for hardware issues
Related errors: 1, 3, 11, 12, 13, 14, 16, 20, 21, 23, 26, 27, 28, 29, 34, 35, 36, 37, 40, 1002, 1004, 1011, 1012, 1014, 1667, or 1669.
These errors mean that your device or computer might have a hardware issue that stops the update or restore from completing.
Check that your security software and settings aren't blocking your device from communicating with the Apple update server.
Then try to restore your iOS device two more times while connected with a cable, computer, and network you know are good.
Make sure that your security software and settings are allowing communication between your device and update servers.
If you still see the error message when you update or restore, contact Apple support. -
Trying to download ios 3 getting error code 8288 please help
Have a first generation ipod touch, trying to download ios 3 to computer getting error code 8288, please help.
I finally solved this on my own. I installed iTunes 9.2 on my Mac. You can get it from here:
http://support.apple.com/kb/dl1056
Then I went to the iOS 3 purchase page here:
http://support.apple.com/kb/HT2052
and clicked the Purchasing link. It opens up iTunes. I connected my iPod touch G1 and did a check for system update. Miraculously, it found it this time and downloaded the update.
No guarantee that this'll work for you, but I'm finally able to use my iPod touch again and put on some useful apps. -
I tried to update my phone last night. When I woke up, it said it needed to be connected to iTunes. I restored my phone and now it won't turn on and keeps saying it needs to be connected to iTunes.
probably need pc or mac update for ios 6 on your home device
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Photoshop CS6 could not update successfully. Error codes Adobe Photoshop 13.0.1.3 Installation failed. Error Code: U44M1P7 Extension Manager 6.0.8 Update Installation failed. Error Code: U44M1P7 Please help me figure out how to call customer service. I would prefer to talk to someone directly.
Are you using any disk cleaner or optimization tools like CleanMymac or Mackeeper?
Regards,
Ashutosh -
hi, my daughter wrote wrong paswords in my ipod touch and it is blocked. It says it needs to be connected to itunes, but once its there it says the ipod is blocked with a passcode..the ipod is just blocked. what can I do?
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
Cannot restore my brand new iphone 4s ,got stuck in DFU mode and itunes shows error code (-1) please help?
repeatedly tried from diffierent computers and the same error code pops up (error -1)That's a hardware problem which will require a trip to the Apple store for evaluation, unless your phone has been jailbroken, then it's a corrupt hosts file (and we can't help you with that here as it is against the forum's terms of use).
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I cannot restore my Iphone 4, I keep getting the error code 1611, please help and the Iphone keeps displaying the "Plug-In Itunes Symbol!??
http://tinyurl.com/nyj36v
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I receive this message ,repeatedly,when I try to update an App through App store:Error code 1009.Please help,what should I do?
The App Store is not available in Iran.
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I tried to restore my ipod touch but it says it could not be and than an unknown error occured (3194) please help me!!
Fix Error 3194 from iTunes during iPhone restore
iPhone Error 3194 - How to Fix iTunes Error 3194?
iTunes: Specific update-and-restore error messages and advanced troubleshooting
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