It says my Apple ID is locked and I can't buy anything
It says my Apple ID is locked and then I can't buy anything
If changing your password does not work, then contact itunes support.
Similar Messages
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My Ipad is locked and I can´t do anything it says it must sync with Icloud but does not seems to do this know even if It is connected to wifi, charged and is locked. I can´t do anything right now...
In order to backup to iCloud the iPad must be plugged into a power source, connected to WiFi and locked - meaning that it must be asleep - or with the lock screen only visible. This is for automatic backups.
If the iPad is not responding at all to any user input, try restarting it or resetting it and see if you can take the steps necessary to back up. You can initiate the backup manually as well.
Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. -
I want to buy in iTunes. But it says this is first purchase so I have to write security answers but it doesn't appear any question. So I can't answer. And I can't buy anything how can I solve this problem????
Check the AppleCare number for your country here:
http://support.apple.com/kb/HE57
Call them up, and let them know you would like to be transferred to the Account Security Team. -
When i go into calendars a box appears saying "moving calendars to server account" and i can not do anything in calendars - can anyone help?
I was struggling with this since my latest Itunes update. Fiirst it would not recognize my IPad as a device, after correcting that, it would list the Ipad in my device but my Sync had no options (summry, info, etc). and it kept saying it was "Accessing Itunes store". reading your question I suddently tried deleting the itunes task (alt-ctrl, delete, processes) and delete Itunes. (By the way, I had rebooted my computer several times over the last few days). I opened up Itunes, and voila. Device is there. No "accessing windows" and my sync has the normal options.
****..feels good to actually write an answer rather than writing a questions.
Eman -
I have € 0.09 in my account and I can not buy anything with this value. I want to undo (give up) this value. What do I do?
Click here and request assistance.
(68968) -
When I try to purchase in my games I get a message about "enviroment: sandbox", and I can't buy anything. Why?
Not good !
Same happend to me for an huour ago.
I don´t no the resens, my account are no wrong
and money existing.
What can they more wish ?
I don´t think it can help to register a new account.
Because you have same name and ID:nr
If you like, tell me whats happend after 4 oct to now -
I have just 50 Cents on my iTunes Gift Card and I can't buy anything. How to delete it from my account?
You can purchase a new iTunes card to increase the credit or contact iTunes Support to have them clear the credit.
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I have an Iphone 5 and downloaded the new ios7 and now my phone is locked. It says I need to enter a passcode. but I never had a passcode, and I can not get into my phone. Please help me...
Hi wutnoah,
Thanks for visiting Apple Support Communities.
See this article for a few different steps to try:
iOS: Forgotten passcode or device disabled after entering wrong passcode
http://support.apple.com/kb/HT1212
If you are able to begin the restore process, but it does not complete, this article can help:
Resolve iOS update and restore errors in iTunes
http://support.apple.com/kb/ts1275
All the best,
Jeremy -
help me how to fix it
To Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact
Note:
Some In-App Purchases require a Credit Card. -
How do I enable my iPhone as I can't do any updates as it keeps coming up " your apple ID is disabled"
Goonercole wrote:
Ok if my iTunes account is disabled how do I get it enabled please
I told you in the first post:
"If changing your password does not work, then contact itunes support." -
i have an apple account, but i created a new one because none of the passwords i use worked on it (i hadnt been on in a while)
so i set up another account with the same email and a new password on January 27. i have chevcked my emails every day since then and my junk email folder and there is nothing there to help me!
i cant log on to or use my itunes at all because it tells me that i havent verified my password and every time i click resend verification email and nothing comes to my email.
i dont know what to do now, i have just tried to reset my password online and it said that it worked, but when i go on itunes there is still nothing working...
any help would be appreciated!The very similar situation with mine:
https://discussions.apple.com/thread/3492726
I can't find any solution. I don't even remember when I changed my apple ID! So does that means I cant recovered my purchased apps from my " old" account? I am totally innocent, for I did not intend to "Change" my account name -
How can I change this? This isn't the first time this has happened and I have never showed anyone my password.
A login password for the computer is not the password used for your Apple ID. To change a forgotten or lost password:
Forgot Your Account Password
For Lion, Mountain Lion, or Mavericks
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
When the menubar appears select Terminal from the Utilities menu.
Enter resetpassword at the prompt and press RETURN. Follow
instructions in the dialog window that will appear.
Or see:
Reset a Mac OS X 10.7 Lion Password
OS X Mountain Lion- Reset a login password,
OS X Mavericks- Solve password problems,
OS X Lion- Apple ID can be used to reset your user account password.
For Snow Leopard and earlier with installer DVD
Mac OS X 10.6- If you forget your administrator password,
OS X- Changing or resetting an account password (Snow Leopard and earlier).
For Snow Leopard and earlier without installer DVD
How to reset your Mac OS X password without an installer disc | MacYourself
Reset OS X Password Without an OS X CD — Tech News and Analysis
How To Create A New Administrator Account - Hack Mac -
I bought the new Ipod and I can´t buy anything
Ok this is the thing, I need to recover my password, and I asked to send an e-mail to me with the steps I need to follow to get it fixed, but the thing is that I havent recive the e-mail since yesterday, what can I do?
Click here and request assistance.
(74911) -
I forgot my security questions and I just put in some money and now I can't buy anything
I forgot my security questions and I just put some money in and I can't buy anything what do I do
Click here for information. If you can't reset them through the method described in that article or by sending yourself a rescue email(the email may take a few hours to arrive), contact the iTunes Store staff via the link in the 'Additional Information' section.
It isn't possible to create a rescue email address without correctly answering two of the questions. Nobody on these boards can reset them for you.
(94603) -
HT201303 My apple ID is locked and say go contact support to unlocked need help ?
My Apple ID is locked and say go contact support to unlocked need help?
You can contact iTunes support via this page (these are user-to-user forums) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
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