It says my its installed so It won't let me download the trial?

What Operating system you are using?
If the step mentioned by Jacob don't work , you can also try to check if the uninstaller is present for the application.
On MAC
Navigate to /Applications/Utilities/Adobe Installers/
On windows go to control panel--> Programs
Run the uninstaller for the application , you are not able to install.
Again try to quit the Creative cloud and launch again.

Similar Messages

TS3297 When I try to buy a song from iTunes it says something about security questions and when I type them in it says they are not valid and won't let me download the music?!

iTunes Store is not letting me purchase any songs. When I download them it says something about security questions and when I type them in it says they are incorrect when they are! Hiw can I download song?

Click here and search the article for '2 out of 3' without the quotes; in the case of forgotten answers, this generally involves either a message being sent to your rescue email address or contacting the iTunes Store staff directly.
(74834)

TS1702 Long story short, I downloaded garageband and deleted it in the trash can and emptied it. When i o to the apple store it says that its installed but i cant find it nowhere in the iMac. Please help

Long story short, I downloaded garageband and deleted it in the trash can and emptied it. When i o to the apple store it says that its installed but i cant find it nowhere in the iMac. Please help

Yet another example of why it's a VERY BAD IDEA to do a clean install of Lion unless you are already VERY familiar with how to tweak the Mac OS. There's a reason Apple engineers removed it as an option. To accomplish it you have to erase your disk; not for the faint hearted.
Do you have a backup? PLEASE don't tell us you did this without a robust backup.
You erased the operating machine, so your computer went to the only place it could find one, the Recovery partition. And it's minimal, so it has to download everything in small chunks to reinstall itself. So yeah, it could take 10 hours.
Here's another option. Do you still have the original disks that came with your machine? Put one in and restart from it. You can reinstall your old system much faster. Then go to the Mac App Store and your purchase history and see if you can redownload Lion (I think that still works).
And this time just do yourself a favor and install per Apple's instructions. When the machine starts into Lion, use Setup ***'t (the first thing that fires up) to migrate from your backup.
Rob

Aperture ate my picture files and they are not recoverable. The guy at the Genius Bar told me to Trash the App, empty Trash, then go to Purchases and reinstall. But Purchases says it is "Installed" so it does not let me download it again. HELP!!!!

Aperture ate my picture files and they are not recoverable. The guy at the Genius Bar told me to Trash the App, empty Trash, then go to Purchases and reinstall. But Purchases says it is "Installed" so it does not let me download it again. HELP!!!!

I typed Aperture into Spotlight and sure enough it did show up.
It looks like it is supposed to be in Apps.
But it is not there.
So I clicked on the spotlight Aperture and it opened up the App!!!!
But I do not know where it is to move it!
How can I find it?
While Aperture is running and you are seeing it in the Dock, ctrl-click (or right click) the Dock icon.
You will see a contextual menu. Click on "Options", then select "Show in Finder".
And check the "keep in Dock" mark, so you will not lose it from the Dock.

I purchased a tv series and downloaded the first episode, when I went to download the next episode a message popped up saying "this computer is already associated with an apple id" and won't let me download the rest of the shows

I purchased a tv series and downloaded the first episode, when I went to download the next episode a message popped up saying "this computer is already associated with an apple id.....You can download past purchases on this computer with just one Apple ID every 90 days. You cannot associate this computer with a different Apple ID for 41 days" and won't let me download the rest of the shows even though I haven't changed accounts and I'm using the same account I purchased the shows with.

It's been months, so you may not care anymore, but you can't download songs from multiple Apple IDs over a 90 days period. Sorry, it's not allowed for legal reasons.

I have the adobe cloud 9.99/ month photography package i downloaded lightroom 5.4, it told me it was a trial version, and i'm now at the end of the trial and it won't let me download the full version and i don't have a serial number

i have the adobe cloud 9.99/ month photography package i downloaded lightroom 5.4, it told me it was a trial version, and i'm now at the end of the trial and it won't let me download the full version and i don't have a serial number. also, when i click buy, i get an error message saying, "application not found."

There are two different LR’s, one with a serial-number licensing and one with a CC-signin license.
You should uninstall the serial-number LR you have installed, then
Quit the CC Desktop application,
Restart the CC Desktop application—this will rescan what you have installed and not see LR,
LR will now be on the CC Desktiop apps list, so install that.

My macbook won't let me download the new version of itunes and my ipod won't sync without the new version of itunes

My macbook won't let me download the new version of itunes and my ipod won't sync without the new version of itunes. Please help!!!

Are you running Snow Leopard or later?
Upgrading to Snow Leopard
You must purchase Snow Leopard through the Apple Store: Mac OS X 10.6 Snow Leopard - Apple Store (U.S.). The price is $19.99 plus tax. You will be sent physical media by mail after placing your order.
After you install Snow Leopard you will have to download and install the Mac OS X 10.6.8 Update Combo v1.1 to update Snow Leopard to 10.6.8 and give you access to the App Store. Access to the App Store enables you to download Mountain Lion if your computer meets the requirements.
     Snow Leopard General Requirements
       1. Mac computer with an Intel processor
       2. 1GB of memory
       3. 5GB of available disk space
       4. DVD drive for installation
       5. Some features require a compatible Internet service provider;
           fees may apply.
       6. Some features require Apple’s MobileMe service; fees and
           terms apply.

I currently have my credit card on my iTunes account and when I have no money in my bank account it won't let me download the free apps even though they don't cost anything. How do I stop this so I can download or remove my credit card?

I currently have my credit card on my iTunes account and when I have no money in my bank account it won't let me download the free apps even though they don't cost anything. How do I stop this so I can download or remove my credit card?

All downloads from iTunes are tied to the account that downloaded it, you can't re-download content via a different account. You checked the spam folder on yourr old account as well as the Inbox, and depending upon how long ago you did it, have you retried getting it reset : http://appleid.apple.com, then 'reset your password' ?

I clicked update for facebook And now my iPod touch 4th gen won't let me download the Facebook app I've turned it on and off like 5 times and it still won't work can you please help me

I clicked update for facebook And now my iPod touch 4th gen won't let me download the Facebook app I've turned it on and off like 5 times and it still won't work can you please help me

Seems to be an Apple or FB app problem. Nothing you can do but wait for it to be fixed.

TS1424 I pre-ordered an album in December that came out on February 11th and it won't let me download the album that I had preordered.

I preordered an album in December that came out on February 11th and when I went to download it this morning and last night, it wouldn't let me download the songs. It only says "purchased" and when I click on the song, it only plays the preview of the song. When I go to "purchased>Music>Not on this iPhone" it only shows the songs I've deleted from my phone, that are still on iCloud. It doesn't show the songs I've pre-purchased. I'm very annoyed and want it fixed as soon as possible.

Sorry to hear that but you have to download it on a computer first. Also, you havent paid the album yet, so will still be charged when you download it. When you check your account history, you can see that you were only charged for 1 song when you pre-ordered it.

Currently sharing a laptop, but won't let me download the Photoshop trial?

I share a laptop with my family and have my own account on the laptop. I wanted to download the Photoshop CC trial to see whether it's hard to use - although, when I did go to download the trial it wouldn't let me and would only let me update the software. It's fustrating because there's no way which I can even use the trial now because I'm guessing one of my family members had already downloaded a trial which now prevents me from downloading it. Is there anything I could do? or should I just carry on using another software like Gimp.

What operating system? Does your user account have Admin rights? If Windows, can you access the Control Panel > Programs and features and see if Photoshop is already installed? Can you ask the other users if they have used Photoshop?

After migrating an account to my MacBook Air, it still has its old settings and won't let me find the Applications folder - how do I fix this?

So I just migrated (using the Assistant) my Admin account from my old Powerbook G4 to my MacBook Air (used) , but now it's disregarding its new Trackpad settings (such as scrolling and double finger tapping, etc.) It also won't let me find my Applications folder (I used Finder), whereas the Admin account can, but see back on my old laptop I this account was an Admin. I feel like there's something written that's telling it to behave like it did on the Powerbook. I don't know - me no professional, yo, that's why I'm here. NOTE: Before I migrated, I'd started using the Admin account on here; for example, I signed in with my appleid since I figured the accounts could be merged - guess not. A family member's been helping me, but I wanted feedback from the forum.
Thanks, guys!

What exactly is the error you get?
How are you attempting this copy?
There's almost certainly a way to accomplish what you want to do (probably best from the terminal possibly copying the entire user dir and fixing up permissions, etc.) but I'm not sure you will end up with the results you want. There are plists in the preferences dir that you probably don't want to copy over (e.g., many of the com.apple.* prefererences). And many apps also create more than just plists. There may be stuff in Application Support, LaunchAgents, Internet Plug-Ins, etc.). And this would be stuff you do want to copy. Bottom line is it is not a trivial exercise which is probably why the system is slapping your hands for even attempting it

I have an Apple Iphone 3G which I use as an Ipod...which has the 4.2 operating system. I had to 'restore' it and now it won't let me download the Facebook app...says I need to upgrade to a 4.3 system. Any help you can provide me with that?

Hi...I am new to this site and it looks like I posted the question in the subject box...my bad.
I have an Iphone 3G which is used as an ipod (phone service plans are too expensive).
I had some apps on it, Facebook being one of them. The device was goins soooo slow (not even 2G of the available 6 being used) so I did as instructed and backed it up, restored it and then put the info back into it. When I tried to download the Facebook app...it said that I had a 4.2.1 system and needed a 4.3 something system? Can anyone provide any help on this or am I doing something wrong?
Thank you in advance

Sorry. There's nothing anyone can do. The current version of the facebook app will not run on 4.2.1. The iPhone 3G won't run anything higher than 4.2.1. You're stuck.
Maybe it's time to buy yourself a new iPod Touch.

Brought album on preorder, Itunes saying I have purchased it, but won't let me download or buy again!

Please help,
I preordered AM by the Arctic Monkeys, it was released on the 9th September. It still has not downloaded or gives me any options to download or even rebuy it. I had to change my card details which may have stopped the transation, this has now been sorted but it is still in the same 'purchased' stage and won't let me do anything. I can only listen to the preview of each song.

That is true. you purchase one download only of music/vids/etc.
You can redownload apps only.
Did you update without making sure that you had transferred all purchases from the ipod to itunes? not good.
From the itunes store terms of service:
"PRODUCTS CAN BE DOWNLOADED ONLY ONCE; AFTER BEING DOWNLOADED, THEY CANNOT BE REPLACED IF LOST FOR ANY REASON. YOU SHALL BE RESPONSIBLE FOR BACKING UP YOUR OWN SYSTEM, INCLUDING ANY PRODUCTS PURCHASED OR RENTED FROM THE ITUNES STORE THAT ARE STORED IN YOUR SYSTEM."
You can try contacting itunes support and asking for an exception. They are under no obligation to allow.

Itunes won't let me download the latest version of itunes to my pc

I have been trying to download the latest version of iTunes from the Apple website to my PC. When I click on the Download icon, it goes to the page saying thank you for downloading iTunes, but it hasn't download anything. I've tried downloading in Internet Explorer and in Google Chrome and get the same thing. I've rebooted my PC and tried again using either browser and get the same result. My PC O/S is Windows 8.1 64 bit. I have no idea why this happening or how to fix. Any advice or suggestions? Thanks.
Bob

Perhaps try downloading and saving a copy of the installer to a different PC. (If you're on a 32-bit Windows system, try to download on a different 32-bit Windows system.) Copy the iTunesSetup.exe installer to an external hard-drive, or a large-enough thumb drive or burn it to a CD-R. Carry the installer back to your PC, copy the installer to your hard drive. (Don't run the install from the ExHD, thumb or CD-R.) Start the install by doubleclicking the iTunesSetup.exe file.

It says my its installed so It won't let me download the trial?

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