It says my iTunes card is not activated.
I got a $15 iTunes card. I plugged the numbers in and hit redeem. A message came up and said that it wasn't activated. What do I do?
Try Here > http://support.apple.com/kb/TS1292
If no joy...
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact
Similar Messages
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itunes says my itunes card "has not been properly activated" when i enter the code. this is not the "invalid" message related to entering the code improperly.
Are you able to go back to the store that you bought it from and ask them to activate it properly ? If not then you will need to try contacting iTunes Support (you will probably need to give them images of the front and back of the card, and possibly its receipt) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then iTunes Cards And Codes
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My $20 iTunes card in not active!?? Why? How do you fix it?
Timpitt,
The article you have listed at the top answers your question. Contact iTunes Support.....
https://expresslane.apple.com/Issues.action
Cheers,
GB -
I received an iTunes gift card, and I am trying to redeem it. iTunes is telling me that I can't redeem it because it is not activated. What do I do?
Ask the people at the store the gift card came from or the iTunes Store staff for assistance.
(101396) -
TS1292 my itunes card are not activated how i can activate it?
how can i activate my i tune card
Try Here...
http://www.apple.com/hk/en/support/itunes/store/giftcard/
If no joy...
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
TS1292 what do i do if it says that my itunes card has not been properly activated?
What do i do if i have entered in my itunes code and it says that my card has not been properly activated?
Are you able to go back to the store that you bought it from and ask them to activate it properly ? If not then you will need to try contacting iTunes Support (you will probably need to give them images of the front and back of the card, and possibly its receipt) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then iTunes Cards And Codes
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I cannot configure my phone after just updating to ios 5, it says 'your iphone could not be activated because the activation server cannot be reached' i also cannot connect to itunes on my computer,it says 'your sim card is not supported' what can i do?
natalieduffy wrote:
it says 'your iphone could not be activated because the activation server cannot be reached'
Typically this indicates a device that has been hacked to be unlocked or jailbroken.
If that is the case, no support can be provided here. -
Good morning I received a 25$ itunes card as a gift yesterday, I know it was bought in the target located in 10880 Olson Dr on friday November 30th, but it says that the card has not been activated, currently I dont have the receipt can you please help me
Normally what you should do is go back the retailer from whom you purchased the card and discuss the problem with them. They should either correctly activate the card or give you a new one. Since you have no receipt, though, it's unlikely that Target will help you, so go here:
iTunes Support
and follow the instructions to report the issue to the iTunes Store.
Please note that everyone here is just a felllow user, so you should post no personal information as it will quickly become public.
Regards. -
My iTunes card will not activate it says your prepaid card code you have entered has not been properly activated
Maybe:
iTunes Store: Invalid, inactive, or illegible codes
Otherwise contact iTunes by:
Contact iTunes -
I have restored the settings on my iphone and now after entering the pin on my sim card it wants me to connect it to iTunes but when i try it just says my sim card is not supported... what can i do now? It worked fine before...
natalieduffy wrote:
it says 'your iphone could not be activated because the activation server cannot be reached'
Typically this indicates a device that has been hacked to be unlocked or jailbroken.
If that is the case, no support can be provided here. -
I buy an itunes gift card from apple store u.s but code of this card is not active
I buy an itunes gift card from apple store u.s but code of this card is not active. it's means when i inter code of this card for redeem it doesn't work and says your code is incorrect.
What's the actual error message that you are getting, that the card hasn't been activated or that the code is invalid ?
If invalid code (and your iTunes account has a US billing address on your account ; all gift cards are country-specific) and this page doesn't help then you will need to try contacting iTunes Support (you will probably need to give them images of the front and back of the card, and possibly its receipt) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then iTunes Cards And Codes
You can also use that link to contact Support if the card hasn't been activated. -
My itunes card has been activated but when I enter the code it says it isn't activated???
Hi ExtremeGamer1112,
Welcome to the Support Communities!
You are referencing the correct article to address this issue:
iTunes Store: Invalid, inactive, or illegible codes
http://support.apple.com/kb/TS1292
If you're still unable to redeem your code after verifying the characters in the code, you'll need to contact iTunes Store Support for help. You'll need to provide a digital image of the front and back of the gift card as well as the sales receipt for the purchase of the gift card.
Contacting iTunes Store Support
Go to the iTunes support page and select your iTunes country.
From the iTunes support page, choose Contact Support on the lower-left side of the page.
Follow the instructions to get iTunes Store support assistance.
Cheers,
Judy -
HT201195 MY ITUNES CARD IS NOT ACTIVIATED HOW DO I GET IT ACTIVATED
My Itunes voucher is not activated, how can I use it?
Are you able to try taking it back to the store that you bought it from and ask them to activate it properly ? If not then you will need to try contacting iTunes Support (you will probably need to give them images of the front and back of the card, and possibly its receipt) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then iTunes Cards And Codes
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I purchased an iTunes card, I have entered to code four times correctly, it then told me the card was not activated correctly. What do I do?
If it's saying that it hasn't been activated properly then are you able to take it back to the store that you bought it from and ask them to activate it properly ? If not then you will need to try contacting iTunes Support (you will probably need to give them images of the front and back of the card, and possibly its receipt) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then iTunes Cards And Codes
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MY 15$ itunes card will not reedem? invalid?
Iam like getting really frustrated my 15$ itunes card will not redeem , it says the code is not valid....i bought it from target. i sent in a report 24 hours ago and still no reply. im getting really angry, i have the newest itunes and i tried like 100 combinations and tryed to spell it correctly 100 times. the card is messed up...what do i do?
Thanks, Katrina, we're having the same problem... Haven't logged in for a long time and had to update everything. Now, the card code is invalid. We'll be going back to Target....
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