It says my serial number has been revoked

I'm trying to install creative cloud on a second computer, but when I typed my serial number in it said it had been revoke

Saraa50164876 there should be no need for serial numbers with a Creative Cloud Membership.  Please see Sign in, activation, or connection errors | CC, CS6, CS5.5 - http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html to resolve the connection error preventing the membership from being authorized.

Similar Messages

  • I'm trying to install CS6 onto my new Mac.  However, the installer is saying that my serial number has been revoked.  HELP

    I purchased CS6 in June of 2012 and have been using it without a problem ever since.  I just purchased a new Mac however, and want to install my current version of CS6.  I downloaded the installer from adobe.com and am to the point of entering my serial number.  However, I am now receiving an error message stating that my serial number has been "revoked" and that I my product cannot be downloaded.  I have the purchase receipt and can provide documentation of the serial number and order number.  Will someone please help?

    contact adobe support by clicking here and, when available, click 'still need help', https://helpx.adobe.com/contact.html

  • Serial number has been revoked

    Trying to install Creative Suite 6 and get message serial number has been revoked. Any help?

    Hi SPCGraphicArtist
    You need to contact Adobe Support either by chat or via phone when you have serial number and activation issues.
    Here are some links to help make contact:
    http://www.adobe.com/support/chat/ivrchat.html
    http://www.adobe.com/support/download-install/supportinfo/

  • My serial number has been revoked

    I upgraded from CS5 Design premium to CS6 creative suite design standard (which adobe online store said told me, that I was allowed to to such an upgrade), and during typing my CS6 serial and then to qualify the update the CS5 serial it told me that it was NOT a qualiying product.
    I called Support, and they told me to click on the yellow field, and give me the number. I got a code to type, and it worked until around 30 days later... then Acrobat X Pro and Distiller stopped starting.
    I ran the acrobat cleaner, and did a reinstall of only Acrobat X Pro... It started... but prompted me to inter my serial number... I did that, but then i came up with this message:
    "The serial number you entered has been revoked. This product cannot be licensed. Please contact Customer Support...
    All the other programs from CS6 was still installed, only acrobat X pro was removed. And guess what... I also got the message that the serial has been revoked on Indesign, illustratoer, photoshop and bridge.
    So here I am... again.
    Please hurry.

    I called the support, and they fixed it with a new serialnumber.
    Thanks.
    Robert
    Fra: Romsinha [email protected]
    Sendt: 19. april 2014 18:26
    Til: Kolind Bogtrykkeri - Robert
    Emne: My serial number has been revoked
    Re: My serial number has been revoked
    created by Romsinha<http://forums.adobe.com/people/Romsinha> in Adobe Creative Cloud - View the full discussion<http://forums.adobe.com/message/6312729#6312729

  • Serial number has been revoked. What do I do?

    I bought Photoshop 7.0 on eBay for $100. Seller advertised it as a share in a multi-license.
    That was about a year ago. I dawdled, and didn't get around to installing it until eBay's deadline for action on their part iwas long expired.
    Now, I get a message from Adobe that the serial number has been revoked. Contact sites from the seller turn out to be fake.
    Think Adobe would give me a break on buying a valid license?

    I can't imagine why you think they would (or should). In trying to save money, you bought a deeply discounted copy of the software, which turned out be a pirated (stolen) copy. Why would you think that having possession of a stolen copy would entitle you to any discount on the real thing?

  • Tried to reactivate Photoshop and it said my serial number has been revoked??

    so i wiped my laptop because it was choc full of crap, and im trying to reinstall my creative suite that i got with my game design course, so i tryed going though adobe to get a serial but they said i all ready got one, so i fished it out of my gmail and when i tried to activate photoshop with it is said my serial has been revoked ??

    Error "The serial number is not valid for this product" | Creative Suite

  • I am having problems to run logic pro 9, there is an error display that says I need to set bonjour and that this app serial number has been used by another red user,  could anybody guide me?

    I am having problems to run logic pro 9, there is an error display that says I need to set bonjour and that this app serial number has been used by another red user,  could anybody guide me? actually, my computer can't start  since three days ago, could it be the same problem?

    Logic is the APPlication (program, app) that you are having the problem with.
    Logic Pro can take advantage of other computers on your local (home or work) network to help it do "heavy lifting" data chores by using Bonjour and a feature called Nodes.   It seems that Logic is attempting to find and connect to another machine on your network.
    Do you have Logic installed on another computer there?  That may be the source of the confilict.
    You might want to post this question in the Logic Pro Community.
    Be sure to indicate the version of Logic Pro that you are using.  I'm sure the folks there can help you out.

  • I have a Windows copy of Photoshop Elements 11, but the serial number has been lost. I didn't buy the product and I am unable to find the box. As far as I know, it's never been used so has not been registered. Does anyone know how the serial number can be

    I have a Windows copy of Photoshop Elements 11, but the serial number has been lost. I didn't buy the product and I am unable to find the box. As far as I know, it's never been used so has not been registered. Does anyone know how the serial number can be recovered under these circumstances?

    If you never bought the product then you cannot get the serial number.

  • Serial number has been registered before!

    I bought a new macbook pro and was trying to register the product online. it is a sucsessful registration on the product. However when i try to update the MAC OS X to Lion, it cannot be updated and request to use the up-to-date program to submit some of the information.
    I did submit twice on the up-to-date program. Cause the first email was reflected that the attached receipt was illegible. Hence, i upload another with a more high and clear pixel jpg. by right it should be clear enough. It still doesn't work out.
    I call up to apple support to ask. With the Serial number check, found out that my serial number has been registered before with another person name, and is not under my name. moreover that the purchase date is on April 2011. Which cause my warranty to be expired on the April 2012.
    I very doubt that my macbook pro is not new. Or been used before and return to the store.
    DId anyone experience that same problem?

    If the item is brand new out of the box then it may just simply be someone accidentally registered their system serial with yours by spelling mistake (S instead of 5, B instead of 8, etc..)
    Best way to resolve this is just call AppleCare and provide them with your proof of purchase and the serial number, I'm sure they can sort it out if you get to the right department.
    Link:
    http://www.apple.com/support/contact/

  • Aftr 12 months use of LR 4 my serial number has been blocked/abandoned. How do  I regain it

    Aftr 12 months use of LR 4 my serial number has been blocked/abandoned. How do  I regain it

    A licence or try screen appears  and states:-
    Active button - I have a serial number and want to Licence lightroom
    Next >
    My serial key appears correctly filled in but with a large Bold Red Cross at the end.
    I am now locked out and can go no further (refilling in the number produces the same result - as stated in the previous  sentence).
    The program has been correctly licenced with this number for more than 12 months.
    That's it!!!!

  • The serial number has been replaced

    hi there,
    i just purchase used iPhone from ebay, the seller declare The serial number has been replaced (at&t), can i unlocked for any gsm?
    Rgds,
    DY

    Then you have a problem.  Only AT&T can unlock the phone.  Looks like you'll be coming to the US if you want to have the phone unlocked.

  • What to do when local file with serial number has been removed?

    what to do when local file with serial number has been removed?

    Please describe your problems and symptoms in more detail. Please include system (eg Windows 7) and name + version of Adobe software.

  • My version of Lightroom 6 is still showing trial version after Serial Number has been Installed.  I have tried re-installation but still have the same problem.  Could you please forward a solution to this problem.

    My version of Lightroom 6 is still showing trial version after Serial Number has been Installed.
    I have tried re-installation but still have the same problem.
    Could you please forward a solution to this problem.

    Close your iTunes,
    Go to command Prompt -
    (Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
    (Win XP SP2 &amp; above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
    In the "Command Prompt" screen, type in
    netsh winsock reset
    Hit "ENTER" key
    Restart your computer.
    If you do get a prompt after restart windows to remap LSP, just click NO.
    Now launch your iTunes and see if it is working now.
    If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
    iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
    http://support.apple.com/kb/TS4123?viewlocale=en_US

  • Have been given a LR5 DVD. How can I check if the serial number has been used before? (Was: Lightroom)

    I Have a Lightroom been given 5 DVD,
    and they want to sell, how can I test if the serial number has been entered before

    If you never bought the product then you cannot get the serial number.

  • I checked IMEI when I bought it, but now apple says serial number has been replaced

    I recently bought an iphone 5 from craigs list. Before I did, I called Verizon wireless and had them check the IMEI number and make sure its clean. THey said it is, I even asked her 3 different times "so youre sure that this item is not stolen or reported missing or anything like that" she said yes.
    Today, I decided to find out if the iphone is under waranty or not so I went on the apple website to check the serial number, and guess what I got:
    We're sorry, but this is a serial number for a product that has been replaced.
    was calling verizon not enough diligince to make sure it was clean, or did the guy that sold it to me find away to cheat the system?
    when apple replaces a phone, do they no let the carrier know that this IMEI number belongs to a phone that has been replaced?
    thanks.

    Common scam is to sell an iPhone and after the sale is complete,
    original owner reports the iPhone as stolen or lost to collect on his
    insurance (Verizon offers insurance). The insurer tells the wireless
    provider and the iPhone is blocked.
    If Apple replaces an iPhone, it has no responsibility to notify anyone.
    Nor does the wireless carrier care - if there is a problem connecting
    with the replaced iPhone, the owner can work it out with the carrier
    at that time.
    You were scammed. You can try to contact the seller, but there is little
    chance of getting your money back. While some goods sold via
    CraigsList are bargains, many are scams or stolen goods. Your
    protection from such problems is to purchase your iPhone from Apple
    or an Apple authorized reseller.
    Sorry for your loss. The blame does not lie with Apple but with the seller
    who defrauded you.

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