It says that it could not backup because the backup was corrupt or not compatible with the iphone. What should I do?

As I'm attempting to upload my Iphone 4s to the new ios6 a error message pops up and says that my backup was corrupt and I need to delete the backup for this phone and try again. What should I do to accomplish that?

Mac: ~/Library/Application Support/MobileSync/Backup/
Windows XP: \Documents and Settings\(username)\Application Data\Apple Computer\MobileSync\Backup\
Note: To quickly access the Application Data folder, click Start, and choose Run. Type %appdata% and click OK.
Windows Vista and Windows 7: \Users\(username)\AppData\Roaming\Apple Computer\MobileSync\Backup\
Note: To quickly access the AppData folder, click Start. In the search bar, type %appdata% and press the Return key.
Delete the entire Backup folder if there is anything at all in it.

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I stole my iphone and I could not enable "find my iphone" what should I do

I stole my iphone and I could not enable "find my iphone" what should I do
help me please to find

can i activate the app, find my iphone by icloud from a distance

I have a mac book 10.6.8 that has been upgraded to Snow Leopard (latest version.) How can I upgrade to mountain lion with 1GB of memory? When I go to buy it, it says that it's not compatible with my Mac but my Mac has all of the qualifications.

If anyone has any idea I'd really appreciate it. I just bought the iphone 5 and recieved the new nano as a birthday gift and now I'm up a creek without a paddle b/c I can't plug them into my laptop without the new itunes that runs on Mountain Lion.
Please help, I'm not very tech savvy.

You don't need anything higher than OSX 10.6.8 to run iTunes 11. iTunes system requirements - http://www.apple.com/itunes/download/
You can't upgrade without more RAM.
MacBook upgrade possibilities - https://discussions.apple.com/message/19577869 - "The Early 2006 model 1,1 Core Duo can only run a maximum of 10.6 Snow Leopard. The models Late 2006 Core 2 Duos 2,1 through Early 2008 4,1 can only run a maximum of 10.7 Lion. The Late 2008 model 5,1 Aluminum Unibody through the Mid 2010 White Unibody model 7,1 can run 10.8 Mountain Lion."
Kappy 08/2012 post on upgrading to Snow Leopard, then Lion or Mountain Lion - https://discussions.apple.com/message/19401628 - including how to get Snow Leopard and Lion since Apple removed them from the online store. (Update 11/2012: SL is now available online again http://store.apple.com/us/product/MC573/mac-os-x-106-snow-leopard - USA http://store.apple.com/uk/product/MC573/mac-os-x-106-snow-leopard - UK)

Hello, I'm having problems when trying to open videos in photoshop cc, not open and a window appears saying that Photoshop is not compatible with the earlier version of windows.Alguem could help me please? my system is 32 bit and my photoshop is 32 bits.

anybody here?

Hi,
The video features for Windows 32 bit systems are no longer supported starting with Photoshop CC (14.0).
Sorry,
steve

I have the current version of itunes, but when I go to update my ipod, I am getting an error message that says that it could not back up because the backup was corrupt or not compatible with the iPod. This is the first time trying to backup.

I have the current version of itunes, but when I go to update my ipod, I am getting an error message that says that it could not back up because the backup was corrupt or not compatible with the iPod. This is the first time trying to backup the iPod. I have authorized my computer. Still no luck.

Go to iTunes>Preferences>Devices and select the iPod backjp and click on delete and try again.
Also
- Reboot the computer
- Try another cable
- Try another USB port

I try to backup my Macbook with Time machine, it goes fine and at the end it says that it could not be completed because "/Volumes/Data-2/ MacBook.sparsebundle is already in use".. What is that?!

I try to backup my Macbook with Time machine, it goes fine and at the end it says that it could not be completed because "/Volumes/Data-2/ MacBook.sparsebundle is already in use".. What is that?!

See #C12 in Time Machine - Troubleshooting

I cant update my iphone and i tried going on my pc on itunes and clicking check for update button but it says that "itunes could not contact the iphone software update server because you are not connected to the internet".plz help

i cant update my iphone and i tried going on my pc on itunes and clicking check for update button but it says that "itunes could not contact the iphone software update server because you are not connected to the internet". But i checked my internet on both my pc and iphone and tried again but it still says the same thing. plzz plzz help

Were you definitely connected to the internet at the time? If you don't have iOS 5 on your iPhone then the only way to update it would be via iTunes, once updated to the latest version of iOS you'll be able to update your iPhone without connecting to iTunes "over-the-air".
Before updating however it goes without saying to Backup your iPhone, this should happen by default upon connecting your iPhone to iTunes.
Regards,
Steve

TS2529 I am trying to set up a new iphone to my old iphone's settings. When i have tried to back it up it displays a error message saying that it cannot back up because the back up was not saved. Anyone have any ideas?

I am trying to set up a new iphone to my old iphone's settings. When i have tried to back it up it displays a error message saying that it cannot back up because the back up was not saved. Anyone have any ideas?

First backup the old phone to iTunes using right mouse click then backup after that restore from backup on the new device .

My iphone cs5 wont synchronise its says that he could not finish

I am trying to sync my iphone 5s on my MacBook Pro, 2,5 GHz Intel Core i7
and its saying that it could not finish the sync. because the session could not finish
help !

Did you already try the troubleshooting?
Get help activating your iPhone

HT5625 My daughter and I were both on same Apple ID. We are trying to change hers but when we do, it says her email is already associated with an Apple ID but when we try to get the password, it says that it could not be verified. How do we correct this?

My daughter and I were both on same Apple ID. We are trying to change hers but when we do, it says her email is already associated with an Apple ID but when we try to get the password, it says that it could not be verified. How do we correct this?

Not from your end. Click here and ask the iTunes Store staff for assistance.
(126716)

I have an iPod Nano 7th generation, and I keep getting an error saying that iTunes could not recognize my device. I have tried nearly everything,except I don't have admin rights on the computer, and really need help.

I've tried a lot to get it to work, even using a new charger and putting it into Disk Mode. I really need help. Can anyone give me some advice? Thanks.

Hi Dawson777,
Thanks for visiting Apple Support Communities.
It sounds like you're receiving the message "An iPod has been detected, but it could not be identified properly" when you connect your iPod nano to your PC. You have tried some good troubleshooting steps already, and you may want to review the additional steps in this article:
iPod nano: Error message saying that iPod 'could not be identified properly'
http://support.apple.com/kb/ts3218
Best Regards,
Jeremy

I was updating the software on my iphone4. I got a message saying that it could not update. Now my iphone will not reboot. It only shows a pic to connect to itunes, but nothing is happening when i connect it.

I was updating the software on my iphone4. I got a message saying that it could not update. Now my iphone will not reboot. It only shows a pic to connect to itunes, but nothing is happening when i connect it. How do I fix this?

If you're not a developer then you really should not have upgraded.
I'm unsure how you can fix this as you have already done a back-up on iOS 7 and apple don't support firmware downgrades.

There are 6 updates to be made with my system and they start but after downloading and rebooting it always says that non could be installt because of an mistake, but no help, no number, no possibility to chose from...

there are 6 updates to be made with my system and they start but after downloading and rebooting it always says that non could be installt because of an mistake, but no help, no number, no possibility to chose from...

Do you get an error number? What is the exact message?
Two things to try.
- Sign out of the App Store (in the Store menu)
- Quit the App Store
- In Finder - Go>Go to folder... (or Apple-shift-G)
- Paste in the following "~/Library/Caches/ "
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- Launch the App Store.
If that doesn't work, try an App Store reset and then try again.
App Store Reset Learned from Old Toad
There is a contact link.
App Store Support

I am getting a message saying that I cannot get email because the server will not connect - although it does. It also claims that it was last backed up on Friday last. What h

I changed my server at the end of May & all worked well until the past week end since when I am getting a message saying that I cannot get email because the server will not connect - although it does. It also claims that it was last backed up on Friday last despite having had several emails since Friday. What has happened & can I get email back to normal?

Hello Stern snapper
If you are having issues with receiving email on your iPad, then check out the article below to troubleshoot the issue. You may just need to remove the email account and add it back in.
iOS: Troubleshooting Mail
http://support.apple.com/kb/ts3899
Regards,
-Norm G.

TS1567 its denied, it says that "windows could not start the apple mobile service on Local Computer"?

its denied, it says that "windows could not start the apple mobile service on Local Computer"? What do I have to do?

http://support.apple.com/kb/TS1567

I was trying to update my garageband app and once the app fully downloads it says that it could not install and to check my internet connection. I restarted my internet, turned it off and on, restarted my computer, and nothing works what do i do

I was trying to update my garageband app and once the app fully downloads it says that it could not install and to check my internet connection. I restarted my internet, turned it off and on, restarted my computer, deleted the app and downloaded it again and the same thing happened every time. What should I do?

Do you have any firewalls or antivirus software active (e.g. Little Snitch), that could prevent the installer from contacting the Apple Servers? If yes, turn them off. Also, disable the Energy saver, to prevent the Mac from falling asleep and causing time outs.
Sometimes it will help, to run the installer in Safe Mode, see: Mac OS X: What is Safe Boot, Safe Mode?

It says that it could not backup because the backup was corrupt or not compatible with the iphone. What should I do?

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