It says there was an error during installation, and I should reinstall...? But I have a million times
I don't know i'm doing this for my sister. She keeps uninstalling and reinstalling, and everytime she clicks on it, it says 'there was an error, please reinstall, error code 7, windows error code 998 ' or something like that. how do we stop this?
Is there another error message along with the 7 mentioning a specific file? If so, what is the name of the file? (Precise spelling, please.)
Similar Messages
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It just says that there was an error encoding over and over again. It is version 4.2.2 It said the software required a dvd- which i used... I've tried just backing up the video to a disc not using studio pro but my computer won't do it? Any suggestions?
David's right. Do the encode in compressor and bring the resulting m2v (video) and ac3 (audio) into dvdsp. Then do an advanced burn: build in dvdsp and test the build using the mac dvdplayer to play the video_ts folder you've created. Just go to file: Open DVD Media and point to the build folder or the video_ts folder within it. If this works, your dvd burner is probably the problem. You can buy an external burner for not a lot of money. Apple sells one, and you can even get cheaper ones than that.
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The reason why I ask, is because I have another laptop which I then installed iTunes on (this was to overcome the issue of the error message and reduce the risk of losing my music etc. on my first laptop). I cannot see any of my music on the second laptop, even when I attach my iPod. I authorised the second laptop to link but as I cannot open iTunes on my first laptop, I cannot access my music. I'm assuming iTunes accounts are only stored on individual laptops/PCs and cannot be accessed remotely?? Or am I doing something wrong? I'm not sure what I can do.
Your iTunes library, media, playlists, and iOS device backups are safe. Please visitTroubleshooting issues with iTunes for Windows updates for details. The steps in the second box should get iTunes back on track.
I don't make any use of the homesharing feature so I can't really comment on it, but if you want to change which computer you use to manage your devices see this migrate iTunes library post.
tt2 -
Please help me! This message keeps popping up and it won't go away. All of the forums I've been on haven't been any help.
Using FaceTime http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
http://tinyurl.com/a7odey8
Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/TS4268
iOS: FaceTime is 'Unable to verify email because it is in use'
http://support.apple.com/kb/TS3510
Using FaceTime and iMessage behind a firewall
http://support.apple.com/kb/HT4245
iOS: About Messages
http://support.apple.com/kb/HT3529
Set up iMessage
http://www.apple.com/ca/ios/messages/
iOS and OS X: Link your phone number and Apple ID for use with FaceTime and iMessage
http://support.apple.com/kb/HT5538
How to Set Up & Use iMessage on iPhone, iPad, & iPod touch with iOS
http://osxdaily.com/2011/10/18/set-up-imessage-on-iphone-ipad-ipod-touch-with-io s-5/
Extra FaceTime IDs
http://tinyurl.com/k683gr4
Troubleshooting Messages
http://support.apple.com/kb/TS2755
Troubleshooting iMessage Issues: Some Useful Tips You Should Try
http://www.igeeksblog.com/troubleshooting-imessage-issues/
Setting Up Multiple iOS Devices for iMessage and Facetime
http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
FaceTime and iMessage not accepting Apple ID password
http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
Fix Can’t Sign Into FaceTime or iMessage iOS 7
http://ipadtutr.com/fix-login-facetime-imessage-ios-7/
FaceTime, Game Center, Messages: Troubleshooting sign in issues
http://support.apple.com/kb/TS3970
Unable to use FaceTime and iMessage with my apple ID
https://discussions.apple.com/thread/4649373?tstart=90
How to Block Someone on FaceTime
http://www.ehow.com/how_10033185_block-someone-facetime.html
My Facetime Doesn't Ring
https://discussions.apple.com/message/19087457
Send an iMessage as a Text Message Instead with a Quick Tap & Hold
http://osxdaily.com/2012/11/18/send-imessage-as-text-message/
To send messages to non-Apple devices, check out the TextFree app https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8
How to Send SMS from iPad
http://www.iskysoft.com/apple-ipad/send-sms-from-ipad.html
You can check the status of the FaceTime/iMessage servers at this link.
http://www.apple.com/support/systemstatus/
Cheers, Tom -
Ok so i'm trying to burn a short 10-min-long film to a DVD via iDVD.... i've worked with it before and never had any trouble.
But i havent used it for 3 years now probably, and as i made the DVD menu and sub-menus for this project i worked normally
as i always did, it was easy and everything worked just fine.
The only difference this time is when i click "burn" it starts processing the menus but when it's done, instead of going to the next step which is
processing the slideshows, it automatically stops the burning and it says "there was an error during movie encording" idk why it always comes out,
what i'm doing wrongor if it just doesnt work anymore :S it also opens a new mini window that says "you have insterted a blank DVD.
Choose an action: (open finder) (open iDVD) (open iTunes) etc" so this tells me it's reading it...
i've picked all the options and it still doesnt work with any of those at this same point. I've also tried changing the preferences, the screen mode,
the video quality, EVERYTHING! nothing works! DX
anyone knows how to fix this?
it'd be truely appreciated!!!
Yours Truely, DANIELLA.So today, I deleted that original file (this gave me the ~18.5 GB free) off my internal HD and tried to burn the project.
So the DV file iMovie is using is on the external again? If so I assume iDVD knows that...
Have you tried making a disk image?
Suggest you create a disc image and then burn the DVD. File/Save As Disc Image...
http://docs.info.apple.com/article.html?artnum=164927
This will isolate any encoding/burning issues you may encounter. Once the disc image is created, double-click the .img and burn the virtual disc that should appear on your desktop, using Toast to burn the DVD. Disk Utility to burn the .img file. Usually, you can select a burning speed in Disk Utility.
There are variations to this process based on which OS X you are using...
Open Disk Utility (in Utilities folder in Applications folder), click on the virtual disc (maybe the .img) in the left-hand window. Click the Burn icon. A new window should drop down and your SuperDrive tray will open after clicking the Burn icon. Insert a recordable DVD. (Verbatim DVD-R preferred by me.) Click the Close button. Wait. Select a burn speed. Then click the Burn button.
-->If the virtual disk selection won't allow you to click the Burn icon, use the .img file instead. This may have changed in 10.3.9 and did change in Tiger.
Also, you can use DVD Player to play the virtual disk to check your iDVD project before burning to DVD. Launch DVD Player. File/Open VIDEO_TS (Open DVD Media... in Player 4.6). Find the VIDEO_TS folder and open that. (The audio folder is for DVD-Audio disks.)
http://docs.info.apple.com/article.html?artnum=93006
You could go to the iDVD 5 group and search the group for that error code. There was plenty of those there. Not much here. -
Help, I had aperture open and working on a image and did not have a battery in and bumped the power off. As a result it will not open my master, it is locked. when I try to open that Library it says There was an error opening the database for the library. I have tried every thing. I updated the other libr but now it will not open the main to update. What do I do?
Try starting Aperture with the command and option keys held down. You'll get 3 options.
Try each, starting at the top, in order, checking after each to see if it fixes the issue. -
i had to reinstall my itunes, and it wont reinstall, instead saying there was "an error occurred during the installation of assembly microsoft.vc80.crt.type = win32 version 8.0.50727 6195 public key token 1fc8b3b9a1e18e3b processorarchitecture = x86.
I have taken all apple products off my computer per other suggestions, I have run malwarebytes with no viruses found, and have even tried installing itunes as a different user on my computer but get the same message everytime.See Troubleshooting issues with iTunes for Windows updates.
tt2 -
Hellooo Apple Community!
I'm trying to install iTunes on my computer running Windows 7 Home Premium. I'm not sure if iTunes is compatible with my computer operating system because when I try to install it, it says the installation is completed but it says there was an error so it won't let me get itunes! Can someone please tell me if iTunes can be downloaded and installed on "Windows 7 Home Premium" and if so, how?! I need iTunes asap, I have an iphone 4 running ios 6.1.3. Please get back to mee!!
Thankyou thankyou thankyou!
Natalie.I just tried running the Lenovo Hard Drive Quick Test both in normal mode and in safe mode. Both times it indicated a failed read test on the HDD. The last two tests also failed. I forget what those tests were called.
I am really beginning to think I have a bad HDD and the problem just happens to be in the reserved partition where my factory system software resides. -
Okay, so I try to download and every time it says "There was an error creating a temporary file that is needed to complete the installation".
Anyone know how to fix this?
Please help. I can't get it to work. I've tried uninstalling and it says the same thing. Is there anyway anyone can help me?HELP!!!! PLEASE!!!!!
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I'm trying to burn an iMovie in iDVD and at the end of the whole burn process it says "Multiplexer Error" "there was an error during formatting". How do I fix it so that it'll burn?
Hi
Multiplexing error is a very complex problem due to many things (long long list following) - one common but not obvious reason is that material on the iDVD menu goes outside the TV-Safe area (or just touching it).
So first - turn on TV-Safe area and move any object well inside of this.
Wide screen stretched - usually (as I think) it is due to making a 4x3 movie in a 16x9 wide-screen project OR the other way around. This forces one to on flat-screen TV (or other) set the presenting view right - My has 4x3, wide-screen, zoom and auto-wide-screen and I have to switch this by my remote for some DVD I've made "wrong" way.
Now my long long list on Multiplex Error
LONG LONG LONG LIST
Multiplexing Error
PART One.
Use of strange video/audio material e.g. .avi, .wmv, .mp3 etc.
I only use.
Video - StreamingDV (miniDV tape via FireWire) and
Audio - .aiff (as on audio-CDs) (else converted to this .aiff 48KHz)
Photo - .jpg (.bmp known problematic)
Chapters !
A. Using strange letters in video project name e.g. +,/; etc. keep to a-z and 0-9 strange letters in project name e.g. +
as described by Donnyboy69. Does the title of your project have any symbols or decimal points in it. If so, that is why you are getting the error. I had a project that had a + sign which caused the same problem. I renamed it without the symbol and low and behold, it worked.
B. Location of Chapters
• Can’t be at start or end of movie (Skip first/start one - iDVD sets this by it self. At the End - no need)
• Not in a transition (or within 2-3 seconds from it)
Important when from iMovie HD6 or previous - Now also observed when using FCE 4
PART Two.
from Robert Modero.
"Multiplexing Error. Problem during initialization of tracks"
Simply remember to add subtitles to your Quicktime files and menu buttons.
Once I did that, I was back in business.
from Boise Jim
Do a safe reboot (by holding down the shift key until you see the spinning gear on gray background, then release, then restart when your start-up screen appears).
I always makes a DiskImage first and test this so that it runs OK
I use only - Verbatim DVDs
I use only - DVD-R
I burn at an as slow speed possibly e.g. x1
This gives good DVDs
PART Three.
Multiplex Error
Chuck, Chicago 2/7/2009.
Back again. Here is what I have found to work. I also have and use a LaCie DVD-R/RW DL external drive and a LaCie external hard drive as well. Since yesterday I have tried a few ways to burn a themed iDVD project having four 56 minute movies on it, amounting to 226 minutes onto a DVD DL disc, capacity 240 minutes. Apple tech support really didn't know what to do but gave me a very good tip. I had two options left. Apple tech support's tip was to try disc image. One of the replies on a thread with this subject said not to, but my experience today is good. Put your project onto "Burn to disc image," under "iDVD, file." Yesterday encoding took me 23 1/2 hours. Overnight for iDVD disc image, encoding took 21 1/2 hours (again) while I slept. This morning I tried to copy/burn disc image to a DVD with Roxio Toast 7, and it stopped near the end of the burn with some kind of "error" message. So then I tried Utilities> Disc Utility> Burn icon, and followed it through. Be sure to click the DVD DL drive in the window "Burn disc in.". I had one other problem though. At the end of a 46 minute copy, it started to verify, and at the end of verify it rejected the burn. So I tried again, and when "verify" appeared, I clicked on "Skip." The disc finished burning and is doing fine and well. A long and tortuous process, but at last something works. I made several additional copies using Disc Utility. Best wishes. Chuck, Chicago.
2. Disconnect any other external devices not absolutely needed.
e.g. external USB/USB2 hard disks, other FW hard disks etc.
3 Chapter marks in transitions - minimum 2 sec from
FROM Bev.
(Not a 'guy' but I will answer!)
First, I do not think that mixing wide-screen and standard makes a difference in iDVD.
Second, you should use a better brand of DVD disk. Also, many of us have experienced fewer problems on playback with DVD-R disks. Recommended brands here are Verbatim, Maxell and Taiyo Yuden. Memorex and TDK are not consistent and may not give you a correct burn. They apparently have fewer layers in the composition of the disk. I have always used Verbatim DVD-R disks and have not had any burn problems.
Also, choose a slower burn speed, 4x or less.
Third, to determine if the iDVD project will burn properly, create a disk image file (from within iDVD, go File->Save as Disk Image) and test it. Mount the disk image and then open DVD Player (in Applications) and view your project. If it plays correctly, you can then burn the actual DVD disk from the disk image file using Disk Utility.
From. Boise, Idaho
I did everything I've seen suggested, but a friend (who used to be an Apple Genius) suggested that I do a safe reboot (by holding down the shift key until you see the spinning gear on gray background, then release, then restart when your start-up screen appears).
It worked, and I got a clean burn from iDVD.
Hopefully this can help other people.
by dheb0422
Well, I finally got it, and it was odd enough to post here incase anyone looks this topic up again. Many things were tried, including burning the unedited film, the edited film without titles and chapter markers, abbreviating the chapter markers in case length was the issue (remember the old iMovie used to truncate them when moving to iDVD?). In the process, I noticed that one, and only one, chapter marker was on the same line as the title marker. All the others were on the line above. The only way I seemed able to change that was to clip a few seconds of film. After that last clip, the offending marker took a place on the line above, as were all the others. That run published, compiled completely and burned. That's one for the books.
One user more writes
To add my experience with Multiplex Errors using iDVD (7.0.4), I recently created two iDVD projects
Video from both passed from FCE 4.01 with chapters
One project worked fine in creating disk image file
The other gave Multiplex Errors
I tried suggestions to remove special characters and no chapter marks at beginning, but nothing worked
Note that I've used iDVD for dozens of projects and this is first time I've run into Multiplex Errors
Anyway, for problem project, I tried an experiment where I removed all chapters in FCE and passed to new iDVD project
This time multiplex errors gone
So had something to do with chapters
So now I tried numerous experiments to remove individual chapters and try again creating disk image with new iDVD project
After numerous tries, I was able to narrow problem down to 1 "Bad" chapter mark
That is, when I left the "bad" chapter in my FCE project and passed to iDVD, iDVD gave multiplex error
When I removed "bad" chapter mark (and others in), no multiplex error
As a final experiment, I moved "bad" chapter mark about 5-10 sec's beyond original point and passed to iDVD, the multiplex errors now magically went away and I was able to finally create my disk image.
I have no idea why this worked, but thought I'd mention here in case someone else runs into similar problem.
Rich839
In addition to Bengt's fine advice, burning errors can occur if you have located any of your menu buttons wholly or partly outside of the safe TV viewing area. Go to your main project menu, then click on View/Show TV Safe Area, to check. Drag into the safe viewing area any buttons that are outside the safe viewing area.
Russ One - suggest this
Multiplex Error-There was an error during muxing preparation
One thing that worked for me was to export the video w/o chapter markers as a self contained movie (thereby not loosing the edits & etc). Then make a new FCE project and import that movie into a new sequence and add the chapter markers. I've used "-", "&" and "," with no problem in the chapter names. Removing the markers or exporting without them did solve the problem but renaming them with just numbers 1,2,3....5, did not solve the problem and since this problem seems to happen with with iMovie as well, it would suggest the problem is in the video or audio and in combination with the chapter markers iDVD just can't handle it. The only other possibility is that both iMovie and FCE share the same or similar chapter marker code that some how is corrupting the markers.
Summary - What to try
1. Chapters
• Only A to Z and 0 to 9 in chapter title
• No Chapter mark at very beginning of movie
• No Chapter mark in or within 2 seconds from any transition in movie
2. TV-safe area for buttons (no one outside this)
3. Safe re-boot
4. No other external devices connected - that are not needed
SDMacuser adds to this
• On #4 ... No ext. devices. Some think this applies mainly to ext. FW. Not the case. Also applies to ext. USB2 as well (not to mention flash drives too).
Do not leave 3rd party devices / camera / camcorder plugged in unless it is being used with iDvd's One Step process. Certain web cams can trigger this also (especially ones with added features like LED light/s that draw additional power from the FW or USB bus).
5. Minimum of 25Gb free space on Start-up hard disk
6. Make a DiskImage first - reduces where problem originates
7. Trash iDVD pref. file
8. Make a new iDVD project
9. Movies in project with same aspect ratio e.g. 4x3 or 16x9
10. No other programs/applications running during iDVD process. e.g. Internet, screen & energy savers
Yours Bengt W -
How can I resume a movie rental download when it has been interrupted and says there was an error?
Getting used to changes in the finder. I finally did see the Adobe Patch installer and am able to update applications individually. Should be able to attend to the main apps I use w/o further difficulty. Thnx for the help.
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GRRR! "There was an error during movie encoding"
I can't seem to compile and burn a DVD to save my life with iDVD. I have a video that I created and exported using iMovie and two shorter ones created in Photoshop CS6 — all three are the same encoding: 1920 x 1080, H.264, AAC, Color profile: HD (1-1-1). The one exported with iMovie is a .mov file and the other two are .mp4 files — none of them with any sort of copyright/permissions protection on them.
iDVD previews them all just fine, but EVERY SINGLE TIME I go to try and burn a DVD it gives me the above error message, "Encoding Video: There was an error during movie encoding" which tells me absolutely nothing. This might not stress me out so much if it were just a personal project, but rather it's for a friend's wedding that I shot and iDVD's failure to do a basic thing like encode video is really ticking me off.
I tried to localize the issue by trying to burn just the .mov file and then just one of the .m4v files — and have found it chokes on m4v files. Why is this so??
If I'm doing something wrong, the error message should give me a little more feedback than just "oh there was an error."Hi
We are only Users - trying to help other users - rarely Apple or program developer drop in for a look so I would send feedback here
• www.apple.com/feedback/idvd.html
BUT as Apple discarded the product in all - can not even be bought any more - any further development is most certainly never to be.
But what You feed iDVD matters and - You and so many more has the idea that .mov or .m4v etc are movie formats/codecs - they are not - only containers - so to figure out what You give iDVD You need to find what's in them. I do like this
• Open them in QuickTime Player
• here open Inspector [cmd+I]
• read - Video Format/Codec: nnnnnnn
What does it say and in what frame rate (fps) ?
iDVD can only do good (very good) DVDs when feed
25 or 29.97 fps
interlaced SD-Video
So by feeding it 1920x1080 24fps - to make a NTSC (29.97fps) DVD - result will be very BAD. Conversion is of need. I use following programs to do this
• Frame Rate - JES_Deinterlacer
• MPEG Streamclip
• QuickTime 7.6 + Pro-upgrade
Yours Bengt W -
i can't update apps at mac app store - error saying "There was an error in the App Store. Please try again later. (100)"
i tried it for weeks and months, but with no success.
i am using macbook air mid 2011, running os x lion.try changing the date a month or a year ahead..
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I bought mountain lion for my macbook pro and I'm trying to install it and it says there was an error and I need to boot up but I don't have any other start up disks to boot up with. Are there any suggestions of how I could get my computer started?
Hold the Option key down and restart. Select one of the drives that comes up and hit the Return key.
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Hi, I cant login to the facebook app on my iphone 5 ios 6.0.2. I keep getting an error message saying 'There was an error logging in using single sign on' when im asked to log in again i get a 'session expired' message. This only started happening yesterday. Anyone else having this problem? Thanks.
I am having the same problem and took the following steps to mitigate it to no avail.
1. I deleted the Facebook app on the phone and turned off Facebook in the iPhone's system-wide settings.
2. I re-enabled Facebook in the iPhone's system-wide settings and reinstalled the Facebook app and logged in again. It worked. For about an hour.
3. I completely restored the phone to a previous backup (before the problems started) and reenabled Facebook .... reinstalled the app.... and now it works intermittenly. But it hasn't worked in about 12 hours now (just tried a few minutes ago).
Please advise.
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