It says to add the shuffle to my devices list..where do I find that I cant find it in the menu

I can't sync my daughters shuffle to my itunes account..can't find "devices" in the menu..help!

The devices section appears in the middle of the left hand pane of iTunes when you plug your Shuffle in.
B-rock

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I am trying to download to my new computer. It keeps saying I need to authorize this computer. Where do I do that?, How do I authorize the new computer to download automatically?

I am trying to download to my new computer. It keeps saying I need to authorize this computer. Where do I do that?, How do I authorize the new computer to download automatically?

Computer iTunes menu > Store > Authorise This Computer...

I have been noticing that when using the computer the mouse keeps going in places where I really do not want and just now select the sentence without I have done anything. Sometimes goes to places like bookmark or open tabs in website when I am reading a

I have been noticing that when using the computer the mouse keeps going in places where I really do not want and just now select the sentence without I have done anything. Sometimes goes to places like bookmark or open tabs in website when I am reading a page.
Also I have noticed opened windows that I have not opened.
I have verified the sharing folder and also the remote access but it not let me turn it off.
Also I have add a password to my computer and even using the same one it looks like is not working.
The I photo stopped working, Mac Mail does not let me add rules (this is from one day to the other)
The computer is mine, the internet I use is payed by me with a password. I did not give permission to anyone to use my computer or share my files.
In system preferences in the sharing folder is showing everyone and staff.
My computer is private I do not own a company and I do not have a network set up in my house.
I had my photos removed from my computer and even after trying to reinstall I photo and fix the Mac Mail is not working.
I am receiving emails saying that I have sent emails to people that I do not know and including in a time where I am working and not using the computer.
Any suggestions in how to fix this issue?
I really appreciate.

With the multitude of issues you have I would take it to an Apple store or AASP and have them sort it out. Then I would sign up for Apple camp or one on one.

My ant video player after i updated to firefox four is now in the upper part of the screen where it opens up and i cant find out how to fix it

my ant video player after i updated to firefox four is now in the upper part of the screen where it opens up and i cant find out how to fix it

Create a new profile as a test to check if your current profile is causing the problems.
See "Basic Troubleshooting: Make a new profile":
*https://support.mozilla.com/kb/Basic+Troubleshooting#w_8-make-a-new-profile
There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins" in case there are still problems.
If that new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.
See:
*http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox

HT1926 Trying to re-install iTunes and the message "Apple mobile device failed to start. Verify that you have sufficient privileges to start system services." But I don't know what to do? Please can someone help, I'm not the most technologically advanced

Trying to re-install iTunes and the message "Apple mobile device failed to start. Verify that you have sufficient privileges to start system services." But I don't know what to do? Please can someone help, I'm not the most technologically advanced person.

Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2

The copying msg to sent box can never be closed and i cant be sure if the msg is sent out successfully

the copying msg to sent box can never be closed and i cant be sure if the msg is sent out successfully. please help me solve this.

thank you for your reply. However, if i close the copying to sent box window, it says my message cant be sent out properly and please wait. what should i do now?

Why does a 128gb I-pad Air 2 only show 113gb in the capacity section of settings? Where has my other 15gb gone. Surely not on the OS. (It shows 111gb available which is the apps I have downloaded already)

Why does a 128gb I-pad Air 2 only show 113gb in the capacity section of settings? Where has my other 15gb gone. Surely not on the OS. (It shows 111gb available which is the apps I have downloaded already)

Along with what Skydiver119 has already told you, my 64GB iPad 3 only had 57GB of available storage out of the box, so if you keep doubling the amount of already used storage on the device as you go from 16 to 32 to 64 and then to 128GB - I assume that the figure that you see is correct. The iOS and preinstalled apps account for the storage that seems to be "missing" to you on your iPad.
The amount that you see in Settings>General>About>Capacity is in fact, the available storage capacity for your iPad. You can't change it. It is whatever it says it is in that setting.

I have a document that in Word required a password to open. I copied and pasted it to Pages. Put the password protection on. Now if I click on that filename in Finder it automatically opens.Why. Anyone can read it. How do I protect it again?

I have a document that in Word required a password to open. I copied and pasted it to Pages. Put the password protection on. Now if I click on that filename in Finder it automatically opens.Why. Anyone can read it. How do i protect it again?

You saved it after setting the Password? :
Inspector > Document > Document > Require Password to Open
I just tested it and it shows up ijn The Finder with a padlock on the file icon and does require a password to open.
Peter

When i try to update my apps from the app store some of the apps wont update and ask for an Apple ID that isn't mine. Whats the problem and how do i fix it?

When i try to update my apps from the app store some of the apps wont update and ask for an Apple ID that isn't mine. Whats the problem and how do i fix it? All im trying to do is update my apps and its asking for these random apple ID's.

The apps were purchased by another user with a different Apple ID. You will have to erase them and repurchase them using your Apple ID.

I have photoshop C6 on my MAC Pro and want to install it on my new MAC desktop. I sent the files with AirDrop but photoshop wont open I get an error message that it cant find the Library. Any thoughts?

I have photoshop C6 on my MAC Pro and want to install it on my new MAC desktop. I sent the files with AirDrop but photoshop wont open I get an error message that it cant find the Library. Any thoughts?

download the installation files and install using your serial number or adobe id,
Downloads available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 12 | 11, 10 | 9, 8, 7
Photoshop Elements: 12 | 11, 10 | 9,8,7
Lightroom: 5.5 (win), 5.5 (mac) | 5.4 (win), 5.4 (mac) | 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

I signed up for my apple account while living in Canada, and now I lives in the US. I am looking for a specific app that apparently is only available through the US app store. How can I change my account to the US Apple Store?

I signed up for my apple account while living in Canada, and now I lives in the US. I am looking for a specific app that apparently is only available through the US app store. How can I change my account to the US Apple Store?

As long as you have a form of payment (credit or debit card) with a USA source, and with a billing address in the USA, then you just need to change your payment information on your account to that, change your country in the store settings, and you will then be able to shop in the USA store.
Your AppleID will work in any country's store, as long as your payment source and billing addres are also specific to that country (and you are in that country as well, as there may be IP filters in place to stop use outside of the country).

I just bought my IPhone and am also getting the the Service Apple Mobile Device failed to start. Verify that you have sufficient privileges to start system services. This is after following the uninstall/reinstall instruction. This needs to be fixed!!!

I just bought my IPhone and am also getting the the Service Apple Mobile Device failed to start. Verify that you have sufficient privileges to start system services. This is after following the uninstall/reinstall instruction. I am due to travel in 2 days and am very upset about this. This needs to be fixed!!!

http://support.apple.com/kb/TS1567
Log in to the Windows with "administrative rights".

Just tried installing an update to OS. Although the screen tells me that the installation will be completed in less than one minute, that was two hours ago, and the computer won't permit me to shut it down via the power button, as I get an error sound.

Just tried installing an update to OSX Snow Leopard. Prior to trying to update OS, I was running V 10.6.3. During installation, it locked up. Although the screen tells me that the installation will be completed in less than one minute, that was two hours ago, and the computer won't permit me to shut it down via the power button, as I get an error sound. What do I do now? Help!

Hold the power key till it shuts down, it may take a little while, try holding it thru the warning.
Then if it shuts down restart and open Safari/Preferences, General tab, and set "Save Downloaded Files to:"
Select desktop, if desktop is not available in the the drop down menu, click other, then select Desktop from the column from the on the left.
Then download this:
http://support.apple.com/kb/DL1399
This will download the "stand alone installer"
Click on the installer pkg and follow the prompts.
Hope this helps

What is the latest update available for Mac OSX 10.5.8 that will allow me to get the latest update for iTunes. I really need to update my iPhone and CAN'T!! GRRRR!!!

What is the latest update available for Mac OSX 10.5.8 that will allow me to get the latest update for iTunes. I really need to update my iPhone and CAN'T!! GRRRR!!!

Minimally you need Snow Leopard or greater:
Upgrade Paths to Snow Leopard, Lion, and/or Mountain Lion
You can upgrade to Mountain Lion from Lion or directly from Snow Leopard. Mountain Lion can be downloaded from the Mac App Store for $19.99. To access the App Store you must have Snow Leopard 10.6.6 or later installed.
Upgrading to Snow Leopard
You can purchase Snow Leopard through the Apple Store: Mac OS X 10.6 Snow Leopard — Apple Store (U.S.). The price is $19.99 plus tax. You will be sent physical media by mail after placing your order.
After you install Snow Leopard you will have to download and install the Mac OS X 10.6.8 Update Combo v1.1 to update Snow Leopard to 10.6.8 and give you access to the App Store. Access to the App Store enables you to download Mountain Lion if your computer meets the requirements.
     Snow Leopard General Requirements
       1. Mac computer with an Intel processor
       2. 1GB of memory
       3. 5GB of available disk space
       4. DVD drive for installation
       5. Some features require a compatible Internet service provider;
           fees may apply.
       6. Some features require Apple’s iCloud services; fees and
           terms apply.
Upgrading to Lion
If your computer does not meet the requirements to install Mountain Lion, it may still meet the requirements to install Lion.
You can purchase Lion by contacting Customer Service: Contacting Apple for support and service — this includes international calling numbers. The cost is $19.99 (as it was before) plus tax. It's a download. You will get an email containing a redemption code that you then use at the Mac App Store to download Lion. Save a copy of that installer to your Downloads folder because the installer deletes itself at the end of the installation.
     Lion System Requirements
       1. Mac computer with an Intel Core 2 Duo, Core i3, Core i5, Core i7,
           or Xeon processor
       2. 2GB of memory
       3. OS X v10.6.6 or later (v10.6.8 recommended)
       4. 7GB of available space
       5. Some features require an Apple ID; terms apply.
Upgrading to Mountain Lion
To upgrade to Mountain Lion you must have Snow Leopard 10.6.8 or Lion installed. Purchase and download Mountain Lion from the App Store. Sign in using your Apple ID. Mountain Lion is $19.99 plus tax. The file is quite large, over 4 GBs, so allow some time to download. It would be preferable to use Ethernet because it is nearly four times faster than wireless.
     OS X Mountain Lion — System Requirements
       Macs that can be upgraded to OS X Mountain Lion
         1. iMac (Mid 2007 or newer) — Model Identifier 7,1 or later
         2. MacBook (Late 2008 Aluminum, or Early 2009 or newer) —
             Model Identifier 5,1 or later
         3. MacBook Pro (Mid/Late 2007 or newer) — Model Identifier 3,1 or later
         4. MacBook Air (Late 2008 or newer) — Model Identifier 2,1 or later
         5. Mac mini (Early 2009 or newer) — Model Identifier 3,1 or later
         6. Mac Pro (Early 2008 or newer) — Model Identifier 3,1 or later
         7. Xserve (Early 2009) — Model Identifier 3,1 or later
To find the model identifier open System Profiler in the Utilities folder. It's displayed in the panel on the right.
Are my applications compatible?
         See App Compatibility Table — RoaringApps.
     For a complete How-To introduction from Apple see Upgrade to OS X Mountain Lion.

While playing games like NFS and CounterStrike my macbook pro it does connects to the hotspot by any device either a Windows laptop, but doesn't show or connect to the server (LAN) created by windows player.Or neither connects to the server that i created

While playing games like NFS and CounterStrike my macbook pro it does connects to the hotspot by any device either a Windows laptop, but doesn't show or connect to the server (LAN) created by windows player. Or, any other devices doesn't connects to the LAN server that i created in the Game.
Could any one help me please.

Please do not post more than about 50 lines of console logs or output from an Application crash at a time. No one can make it through those.
If you had a kernel panic, those are Full of good information and should be posted in their entirety. They are stored, and can be read back and posted using this article:
How to log a kernel panic

It says to add the shuffle to my devices list..where do I find that I cant find it in the menu

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