It says use itunes to restore but
Hi I have an 6 month old 3rd gen ipod nano, it froze up so I tried a hardware reset using the hold menu and center. Now it comes on and says use itunes to restore but itunes doesnt recognize the ipod when I plug it in to my comp so I can't restore any suggestions?
The most evident situation of all is Apple's silence concerning this matter.
The "rumor" is (and it is just a rumor) that there is a software problem involving the latest I Tunes upgrade. It has happened before. My nano did not develope a problem until I downloaded the latest version of I-Tunes.
A lot of people are screaming for assistance and not much is being given. Apple should make the previous version of I Tunes available, so we can download a working product. If I Tunes is not the problem, I offer my apologies. These problems surfacing all of a sudden don't seem to be a coincidence.
Apple should provide a fix and offer free tech support to help people get their
I Pod's back in working order.
Just my opinion.
I am getting ready to go online with a new computer. I guess that will be another problem I will need to address......the migration of I Tunes to a new computer.
Fun times ahead......I am nothing more than a novice......but the "experience is good"
Joe
Similar Messages
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i dont know what to do
did you try to do a soft reset?
Press MENU and the SELECT buttons simultaneously for over 10 sec.
It should reset itself.
Then, if youc onnect it to your computer, does iTUnes recognize it? -
my ipod says use itunes to restore but i have not got itune
No. You need iTunes on a computer to restore it. If you don't have iTunes you can download it from here:
http://www.apple.com/itunes/download/
If you don't have a computer, can you can try to borrow one with iTunes installed. -
IPod says to use iTunes to restore but keeps going into disk mode.
So whenever I reset my iPod, a screen pops up that says to use iTunes to restore it but when I plug the iPod into the computer, it goes into disk mode and iTunes doesn't read it.
Already tried another USB port, still nothing.
I don't have another PC to check, I only have one which is the one not working with my iPod.
It appears under my Computer, just not under iTunes. Plus, the iPod classic troubleshooting assistant doesn't work because I can't restore since it can't come up onto my iTunes! Even my iPod says "Use iTunes to Restore" once in a while, but I plug it in & I'm not able to restore it since it won't come up under iTunes.
Please help -
I've already tried putting it into Disk Mode but nothing happens. Tried restarting computer and a new USB cord but still not working!
PLEASE HELP!Already tried another USB port, still nothing.
I don't have another PC to check, I only have one which is the one not working with my iPod.
It appears under my Computer, just not under iTunes. Plus, the iPod classic troubleshooting assistant doesn't work because I can't restore since it can't come up onto my iTunes! Even my iPod says "Use iTunes to Restore" once in a while, but I plug it in & I'm not able to restore it since it won't come up under iTunes.
Please help -
Ipod Nano 7th Generation is saying Use Itunes to Restore. Itunes no longer recognizes my device
Please Help, My Ipod nano 7th generation was syncing. When I disconnected from my computer, I no longer had any music on it. When I plugged it back in Itunes prompted me to restore my Ipod. I went ahead and restored it, but it kept asking me to restore. When I unplugged my ipod, I got a white screen saying Use Itunes to Restore. Problem is Itunes no longer picks up my device. I've tried plugging it into different USB ports, I've tried to update Itunes to the newest version, and uninstalled and reinstalled itunes. I've tried to reset the ipod, but it still goes back to the white screen saying "Use Itunes to Restore". I've been trying everything. Please Help.
ThanksNo. You need iTunes on a computer to restore it. If you don't have iTunes you can download it from here:
http://www.apple.com/itunes/download/
If you don't have a computer, can you can try to borrow one with iTunes installed. -
IPod says "Use iTunes to Restore"
My 1st generation ipod nano has been having problems. Whenever I try to turn it on it either does not respond or says "Use iTunes to Restore". When I plug it into the computer, iTunes recognizes it as a "corrupted iPod" and asks if I would like to restore it. When I try to restore it, it begins the process but then says there is an error and it cannot be restored. I have tried to reset my iPod many times, I have tried all USB ports and different USB cords, my iTunes is up-to-date. I don't know what the problem is. Should I send my iPod in for repair, or buy another one, or can I fix it? Please help!
Have you had a chance to look at this troubleshooting page? It may be of some help:: iPod displays "Use iTunes to restore" message
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iphone disabled, tried to use iTunes to restore, but iTunes gives error message (0XE8000084). How to restore iPhone?
Try here = http://support.apple.com/kb/TS3221
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"Connect to Computer. Use iTunes to Restore" but can't 'see' it in iTunes
I got the error message on my iPod -- "Connect to Computer. Use iTunes to Restore iPod." Problem is, when I try to connect to my computer, it asks if I want to restore it with iTunes, I say yes, but iTunes doesn't 'see' the iPod, so I can't restore.
The iPod just sits with "Do not disconnect" on it and the battery icon moving. I'm dead in the water.
Any ideas?
Message was edited by: dragalsYou might try forcing the iPod into disk mode first, then connecting it to your computer and see if that makes it show up in iTunes...
Putting iPod into Disk Mode
http://docs.info.apple.com/article.html?artnum=93651
If that works, then you should be able to attempt a restore.
Patrick -
Hello - I connected my iPhone earlier since a pop-up message showed up saying that I needed to back up my information in iCloud, once I connected it to my iTunes, it was taking more than 2 hours to complete, I decided to disconnected in the middle of the process, and I was not able to use it anymore, and it only displays: Use iTunes to restore. I connected it again, but it does not do anything. Another message comes up in the iTunes screen saying that in order to use the iPhone in iTunes it needs to be restored. That is not my intention, but it does not let me do anything else. Does anybody know what to do please?
Thank you a million!Hello there, ksknoxie.
The following iPod classic Troubleshooting Assistant offers a great guide to follow for troubleshooting:
Apple - Support - iPod - iPod classic Troubleshooting Assistant
https://www.apple.com/support/ipod/five_rs/classic/
Although following each step in order is recommended, many who have reported your symptoms have seen the Restore step resolve their issue.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro. -
Ipod says "Use ITunes to Restore", then Chinese! Did I lose all music?
I used my ipod nano (dont know the generatino, but got it x-mas 06) yesterday. I plugged into a new computer and then installed ITunes. When I ejected the ipod, it stated "Use ITunes to Restore" then everything was in Chinese. When it is plugged in initially it states "ITUnes has detected an ipod in recovery mode. You must restore this ipod before it can be used with Itunes". It is not even stating my ipod name on the itunes page . Has anyone any idea here? I am completely lost and have NO backup of my music Thanks!
So, hitting "restore" is the only way to solve this
Yes.
Basically all music that I downloaded from CD's, will be gone
Did you delete it from iTunes after you put it onto the iPod? -
HELP! "Use ITunes to Restore" but need to backup :(
Okay so I have an 80 gb IPod classic. Not sure what generation it is, but I've had it for about 6 years. It has all my music on it, some that I cannot get back unfortunately. I cannot remember the last time (if ever) that I voluntarily backed up the IPod. Now out of nowhere after it being fine, I am getting the message "Use Itunes to Restore" over & over again. I know doing this will wipe away all of my songs, and I don't want that because I can't get a lot of them back. (The first 3 years of having my ipod I used a desktop that has since crashed)
My question is, does anybody know if there is a way for me to back up my iPod, and then do the restore? I've tried a hard reset and everything, but it just brings me back to the message about restoring. Please help in any way you can!Okay so I have an 80 gb IPod classic. Not sure what generation it is, but I've had it for about 6 years. It has all my music on it, some that I cannot get back unfortunately. I cannot remember the last time (if ever) that I voluntarily backed up the IPod. Now out of nowhere after it being fine, I am getting the message "Use Itunes to Restore" over & over again. I know doing this will wipe away all of my songs, and I don't want that because I can't get a lot of them back. (The first 3 years of having my ipod I used a desktop that has since crashed)
My question is, does anybody know if there is a way for me to back up my iPod, and then do the restore? I've tried a hard reset and everything, but it just brings me back to the message about restoring. Please help in any way you can! -
I Restore iPods Classic's
All components are correct inside, correct numbers,
I plug it into the power source,
the Apple logo appears, then it goes
to the use iTunes to Restore.
COnnect it to the computer,
and the iPod icon doesn't show on the
iTunes page, and the iPod shuts down,
after twenty seconds, reboot it, same thing.
this is a first, any ideas?Hello tsnovak!
Is English your first language? If not, I can help get someone who can speak your language to translate this article.
Tsnovak, you seem to be on a Apple Logo Loop. This has happened with several iPod generations. Contact Apple Support here: <https://www.apple.com/support/contact/>
Thanks!
- Ronní J.
Apple Support Communites -
I had one iPhone 4S buy from Singapore, have been using this phone about a year,
Things happen when update from iOS 6.1.2 to iOS 6.1.3 (non-jail break phone).
After update, when on 3G, phone become no service or searching. Had change new SIM card carrier vision 14.1.
Things never change, so I did another restore using iTunes , things get worst, phone stuck in recovery mode and ending error (error-1)
Had tried few time and same error.
Note ITunes latest visionI had the same issue until yesterday. been struggling with it for the last 2 days. I bought the unlocked 4s from the store a week ago and now I cannot upgrade from 6.1 to the higher version.
Although, after searching a lot on the net, I was able to find a software that'll get you out of the recovery mode. Hope this helps. Install the software and click on the 'Recovery Mode Loop Fixer' (2nd tab) and click 'Set Auto Boot True'
The software looks shady but worked.
Link:
Ireb download link- WINDOWS
NEW LINKS- ( http://hotfile.com/dl/179514703/4b201... ) (http://www.mediafire.com/?c4jqux6alnj... )
IREB FOR MAC
http://mediafire.com/?mymjzjaymyj -
Use iTunes to restore? iPod in recovery?
I just bought a nano today, my first ipod, and I don't know what's wrong with it.
On the display it says "use itunes to restore", but when I restore it using itunes, itunes says it has detected an ipod in recovery mode and the says I have to restore it before I can use itunes.
I've tried all the troubleshooting suggestions, although I'm not sure I did them properly.
Can anybody help?Try here.
http://docs.info.apple.com/article.html?artnum=304503
If you are stuck in the recovery loop, try this.
Click on control panel/admin tools/computer management/disk management/right click on the iPod to re-assign the drive letter.
Choose something lower down the alphabet, say 'M' or something similar.
The iPod can be confused by any other storage devices assigned a similar drive letter even though they may not connected at the same time.
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