It says "your account has been accessed from a new computer or a device"

When beginning to proceed to check-out and starting with my Billing Info in MAS I got a warning that I have accessed from a new computer or device and I have to verify my sec.code, though I have never accessed my Apple ID account from any new iDevice or a computer. No problem with verifying but I'm curious for why it said so?

I thought Dah•veed's answer was spot-on.
But even if I did not specify then would it help if "The folks here can't give you a detailed answer"?
Why would we tell you something you did not ask for or that won't help?

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ITunes saying "Your account has been accessed from a new computer or device, and you must verify your payment information before you can make purchases.For more informaion about account security."

Whether I try to download a free or paid app. The roblem is I don't have that card anymore, I switched banks. I try to enter my new card info and I keep getting the same message.

It means that is is the first time that the device that you are using has been used to make a purchase in the iTunes Store.
I get the same message whenever I buy a new iPhone or iPad. It's normal.

"Your account has been accessed by a new computer or device..."

i'm trying to buy some music today and instead of just asking me to log in, itunes is telling me i must log in and click on billing to verify my info. this is the message I get when I am there.
"your account has been accessed from a new computer or device and you must verify your payment info"
Itunes wants me to input my security code. Everything that is filled out is correct. I'm worried my account may have been hacked? I was able to buy music just fine a few weeks ago. We just changed internet provider last weekend, could this be the problem? iTunes is recognizing the new internet provider as a "new computer or device?"
thanks!

Pet peeve. I use multiple computers in the house, and when I go to another computer (tend to buy movies from living room) if I go back to my den and buy music, I get the message.
As long as they are of the 5 authorized allowed, I don't understand or see why, not like it is from a different IP address even.
I chalk it up to poor design and implemenation.
There are concerns regarding phony purchases and that iTunes is popular means there are scams, phishing and others.
So this may be one step, annoying one, to stem the thread detailed over the last months.
http://thenextweb.com/apple/2011/03/01/apple-itunes-accounts-hacked-as-more-rogu e-developers-emerge/
http://www.computerworld.com/s/article/9181503/Applecan_t_stop_ongoing_iTunes_chargescam
http://www.apple.com/support/itunes/index.html

I want to download a free ap, i get the verification required message and sign in. But then i get a notice telling me that "Your acct has been accessed from a new computer or device, and you must verify your payment info before you can make purchases."

I noticed that my credit card info is old. I'm wonering if that could be the reason for the notice. OR does it reallly mean that my account has really been accessed by another source? Of course, this is the first time seeing this and it's Easter!
Any help greatly appreciated.
lisa1952

It means that is is the first time that the device that you are using has been used to make a purchase in the iTunes Store.
I get the same message whenever I buy a new iPhone or iPad. It's normal.

"Your account has been accessed by a new computer or device, and you must verify your payment information before you can make purchases." message pop up?

I keep getting this message and I have no idea why. I only have 2 devices on my itunes account and both are my personal computers that no one can access, i deauthorized every other device I used to have on it, so my itunes account shouldnt be being accessed by any "new computers or devices". Somebody please tell me why I keep seeing this message and how I can get it to stop and just let me buy stuff. I even reentered my card information again and it's trying to tell me my security code is invalid, when I know very well that it isn't. Somebody help me!

iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html

Help, account has been accessed from another machine or device ?

Is there anyway to see what machine or device my account is being accessed from ? I got this warning when I was trying to purchase an app on the itunes store.."Your account has been accessed from a new computer or device, and you must verify your payment information beofre you can make purchases" Is there a way to see a list of ip addresses or something to see who's been accessing my acount ?

If you are getting a message to contact iTunes support then you can do so via this link and ask them for help (on these forums we won't know why it's appearing) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

HT5624 my apple id account has been disabled for security reasons. I have re-set my password numerous times but the system still will NOT let me sign in. It continues to say your account has been disabled.

my apple id account has been disabled for security reasons. I have re-set my password numerous times but the system still will NOT let me sign in. It continues to say your account has been disabled.

CALL
1-800-MY-APPLE (1-800-692-7753) let them know and they will helo you enable the account. even if you change the password 50 times the account will stay disable till you call them
good luck

Whenever I try to buy a song I get an error message saying "Your account has been disabled". I can't get any help no matter where I go! Any clues?

I get the message "Your Apple ID has been disabled" everytime I try to purchase a song. I can't seem to find anyone with Apple who can help me!

Hi Debbio , Contact your bank they may have disabled your credit/ debit card because of an unusual amount of small purchaches of APPS , ALBUMS etc....... Has your name been changed if so create a new Apple ID and RELAX. BANKS TREAT THIS AS FRAUD they may need you to confirm you purchased them APPS.?
Debbio wrote:
I get the message "Your Apple ID has been disabled" everytime I try to purchase a song. I can't seem to find anyone with Apple who can help me!
Jack
ASPV Supervisor

HT1918 my account has been accessed from another device and i must verify my payment info but it does not accept my info

Hi everyone
I'm trying to purchase some songs from iTunes and i keep getting asked to confirm my payment information and when i do confirm it, it keeps refering me back to the iTunes support centre
can anyone help me out?

If you are getting a message to contact iTunes support then you can do so via this link and ask them for help (on these forums we won't know why it's appearing) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

When i try to sign in to my apple id it says your account has been locked for security reasons and then when i go on iForgot the email doesn't come through

this is really annoying me now i can't download any app updates or do anything to do with my apple id.

Same problem - did you get this resolved?

My ipod has been accessed from another ipod and now it won't let me download anything what do i do

my ipod account has been accessed from another ipod and now it won't let me download anything...What Do I do?

Not sure what you are talking about.
Your ITUNES account can be accessed from any device or computer that has itunes, as long as you have your username and password. Using your itunes account from another device does not affect your ability to use the account from your device.
What is the issue?
You tried to do what?
And what was the result?
Error message?
What did it say?
What have you tried?

An access from an unrecognized location has been detected to your account using your devices, due to which your account has been temporarily disabled so that activity verification can be done. Activity Information •IP : 188.210.3.99 •Location : Pa

I have just received a second email this morning :
An access from an unrecognized location has been detected to your account using your devices, due to which your account has been temporarily disabled so that activity verification can be done.
Activity Information
IP : 188.210.3.99
Location : Paris, France.
I googled this last night and was told to inform Apple so this is what I am doing............. Need I do more? Just ignore the previous emails?
Thanks for your time.....

It is a phishing attempt. Do not respond. Do not divulge any personal or financial information. You can use the address below to forward the suspect email message to Apple.
[email protected]
The link below has information to help identify fraudulent emails.
http://support.apple.com/kb/HT4933

HT5622 seems like every 3-4 days I get an email from Apple saying your password has been reset,if you didn't change it go to etc'

ipad 4
ALmost every few days I get an email from Apple saying your password has been changed.... if you didn't change please go to Apple and change your id password
I have had to do this for the 7th time in 4 weeks

If you are receiving e-mail messages that indicate that someone is trying to reset your Apple ID password, they may be phishing scams. Do not click any links in those e-mail messages, and if you make the mistake of doing so, do not provide your current Apple ID password on the page you are directed to.
Unfortunately, in this case, there's nothing to be done except treat those messages the same way you would any other spam.
The other possibility is that someone is actually trying to reset your Apple ID password. This may be due to a malicious attack, but more likely, it's just someone who thinks your Apple ID is actually theirs (due to a typo, faulty memory or something similar) and is trying to "regain" access. In any case, this is merely an annoyance, but you can put an end to it by enabling two-factor authentication on your Apple ID. This will require an additional piece of information that only you will possess in order to even start the password reset process.
If you are actually seeing your password getting changed, and are having to reset it yourself to regain access, you are being hacked. This could be because your password is not strong enough to withstand a brute-force attack by a botnet. It could also be because the attacker already has access to your e-mail address, and is able to intercept the reset e-mail and complete the reset process. Because of that danger, you should change the password for the e-mail account associated with your Apple ID. You should also change the password for your Apple ID, making sure that it is a strong password, and enable two-factor authentication as mentioned above.

I would like to inform you that i have received today an email from Apple adrees (Warning your account has been limited), Apple in this email requesting me to update my Apple ID information. After i updated that as well and follw up with instructions the

i would like to inform you that
i have received today an email from Apple adrees (Warning your account has been limited), Apple in this email requesting me to update my Apple ID information. After i updated that as well and follw up with instructions the massage bellwo was appeared to me(Apple ID doesnot have permission to access iTunes connect)
I appreciate if you kindly explain this and tell me please if i do something wrong.
You feedback is high appreciate.

You have been scammed. Most likely your iTunes account will be hacked. Contact Apple:
Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
To contact product and tech support: Apple - Support - Contact Apple Support.
For Mac App Store: Apple - Support - Mac App Store.
For iTunes: Apple - Support - iTunes.
BTW. The forums are user forums. You aren't speaking to Apple here.

HT4759 I want open my icloud access my account but did not prospered, says the account has been suspended security reasons

Hello dear sir I want open my icloud access my account but did not prospered, says the account has been suspended security reasons and I'm the owner of the icloud account and I have passowrd
Can you help me in to open my account please
Note I tried to re-change the password several times via e did not prospered
<Personal Information Edited by Host>

يا سيدي، الرجاء فتح حسابي وعدم حذف الصور هويتي
مرحبا سيدي العزيز أريد فتح بلدي صول icloud حسابي ولكن لم ازدهرت، ويقول لقد تم تعليق حساب أسباب أمنية وأنا صاحب حساب icloud ولقد passowrd
هل يمكنك مساعدتي في فتح حسابي من فضلك
بلدي هويتي التفاح أو icloud أو البريد ملاحظة حاولت إعادة تغيير كلمة المرور، عدة مرات عن طريق البريد لم ازدهرت
Message was edited by: stevemei
<Personal Information Edited by Host>

It says "your account has been accessed from a new computer or a device"

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