It seems I have someone tampering in my computer. Is it you?

I know that you have a good reputation, but someone seems to be tampering my computer. I see the browser moving when I am working. Could it be someone in your organization? I have Norton for protection, but is not detecting the "virus". You come to my mind with this problem, because when I started to use your browser, at some point I got a note when I was working with a Media document, saying: "You are with the Media, why don't you write something on Firefox."

You can download the trial version of the software thru the page linked below and then use your current serial number to activate it.
Be sure to follow the steps outlined in the Note: Very Important Instructions section on the download pages at this site and have cookies enabled in your browser or else the download will not work properly.
CS5: http://prodesigntools.com/all-adobe-cs5-direct-download-links.html

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I have the older generation ipad and the screen orientation is locked. I don't seem to have a switch option under General. Can you help me?

Ipad orientation of screen is locked. I don't seem to have the command for switch on general systems settings.
Any ideas?

If you see a lock icon in the upper right corner of the screen - then the screen orientation is locked.
Try the side switch above the volume rocker first and see if that unlocks the screen. If that doesn't do it, double tap the home button and swipe to the right and look for the lock icon all the way to the left.
If the screen is unlocked but still will not rotate, reset the iPad.
Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.

My computer is old and isn't compatible with the newest version of firefox, can i download an older version? I did have firefox until recently, but it seems to have been deleted from my computer.

My computer is a Mac OS X version 10.4.11
please help!
thanks

You have a PPC Mac; current versions of Firefox require a Mac with and Intel processor. See --> https://www.mozilla.org/en-US/firefox/6.0/system-requirements/index.html
You can try TenFourFox:
*http://www.macupdate.com/app/mac/37761/tenfourfox
*Developer's blog: http://tenfourfox.blogspot.com/
'''If this reply solves your problem, please click "Solved It" next to this reply when <u>signed-in</u> to the forum.'''

HT201272 Hi I puchased a few songs and for some reason they have been deleted from my computer. Can you help me

I purchased Karma yoga by yoga specialists from the pure yoga moods album, Om by Wade Irme Morrissette, Sattvam on Asana 2, Ganesh Mahatmantra on Sacred morning chants.
They have all be errased from my computer. Is there any way someone can help me retrieve them or re-download them?
Thank you

If you are in a country where music can be redownloaded, and you haven't changed countries since buying them and they are still in your country's store (and they aren't hidden), then you should be able to redownload them via the Purchased link under Quicklinks on the right-hand side of the iTunes store homepage. If they show there but don't have the cloud symbol against them for redownloading then do you still have them listed in the Music part of your library ? If you do then deleting them from Music should then give you the cloud symbol against them in Purchased for redownloading.
If you can't redownload them then do you have them on your backup of your library/downloads so that you can copy them back onto your library ? Or do you have them on your iOS device - you should be able to copy them back it via File > Devices > Transfer Purchases (though again, if you have them listed in the Music part of your library then you will need to delete them from there before Transfer Purchases will work).

I seem to have lost the iBooks icon from my iPad. When being prompted to open a document it asks if I wish to open in iBooks and can see the "books" there. Any ideas on how to restore the iBooks icon?

I seem to have lost the iBooks icon - any ideas?

You've checked all your homescreens and app folders for it, and tried searching for it via the iPad's spotlight search screen (swipe your first homescreen to the right) ? There is a maximum of 11 homescreens after which apps are only accessible via the spotlight search scree.
If not then have you tried a reset to see if you can find it after the iPad has restarted ? Press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot. You could also do Settings > General > Reset > Reset Home Screen Layout which will re-arrange your apps and might make it easier to find.

I forgot my Firefox Sync username and password but have the sync code. Will that allow me to recover my bookmarks? I don't have access to the original computer in sync.

I forgot my Firefox Sync username and password but have the sync code. Will that allow me to recover my bookmarks? I don't have access to the original computer in sync.

You need at least the email address that you used to create that account to reset the password.
*https://services.mozilla.com/

After downloading ios 7.2 my iPad mini seems to have a mind of its own. I'm not sure what to do to fix this problem. Can someone please help me.

I updated my iPad mini to ios 7.0.2 couple days ago. Everything was fine until yesterday. I noticed that it seemed to have a mind of its own. It kept opening and closing app. I'm not sure what to don to fix this problem. I've tried restoring my iPad mini but that didn't help. Can someone please help me?

Try This...
Close All Open Apps... Sign Out of your Account... Perform a Reset... Try again...
Reset ( No Data will be Lost )
Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
Wait for the Apple logo to Appear...
Usually takes about 15 - 20 Seconds... ( But can take Longer...)
Release the Buttons...
If no joy...
Reset all settings
Settings > General > Reset > Reset all Settings.
This will return all iDevice settings to factory defaults... you will not lose any data.... But you will have to re-enter all of the device settings.
If the issue persists...
Connect to iTunes on the computer you usually Sync with and Restore
http://support.apple.com/kb/HT1414
Make sure you have the Latest Version of iTunes (v11) Installed on your computer
iTunes free download from www.itunes.com/download

I have just bought a iphone 4s of someone and it does not seem to have siri can anyone help me

i have just bought an iphone 4s off someone and it does not seem to have siri can anyone help me

If you are using English as your language, then Siri should be available.
Have you registered your iPhone with Apple? If not, please do to confirm that you in FACT have an iPhone 4S.
You can do so here:
https://register.apple.com/cgi-bin/WebObjects/GlobaliReg.woa
Or check your device without registering it here:
https://selfsolve.apple.com/agreementWarrantyDynamic.do

TS3988 i seem to have set up two different icloud accounts can someone tell me how to correct ?

I seem to have set up two different icloud accounts one on mac and one on my ipad newest one can someone tell me how to correct this?

Welcome to the Apple Community.
Choose which one you are going to use and delete the iCloud account from the other device, then log back in using the details of the account you wish to use.

Im having concerns with privacy/security on my browser and settings. Someone seems to have hacked into my account and changes all my settings;

So someone seems to have hockey my browser and has changed all my settings in my Firefox someone seems to be able to uninstall my firefox browser and change all my settings and pair my mobile phone to a computer through Firefox to sync all my information my mobile to computer that I have not done I don't own a computer just think my information to sync my information. Do you have any suggestions about what I should do on this ? I don't know where to go or turn on the security issue. thank you

Is your Firefox for Android currently connected to a Firefox Sync account? If so, you should find a Firefox account in your Android accounts list, and you can remove it. Please see the last section of this article: https://support.mozilla.org/kb/how-do-i-set-up-firefox-sync#w_remove-an-android-device-from-firefox-sync
I'm not sure whether this is one of the settings that is part of your Google account, but if you are not sure how secure your Google account is, you definitely should change that password and/or check Google's suggestions on next steps.

Stolen iPhone....now I have someone else's contacts and reminders! What to do? Nothing seems to have been accessed but it has to have been through iCloud because I have it on my iPad...what to do?

Recently had my iPhone stolen while on holiday in Las Vegas, I didn't report it, tried the track my iPhone app but just showed as offline, also there wouldn't have been any battery left on it anyway. I have passwords for everything. Just managed to buy a new iPhone, restored it but I have someone else contacts! Also I received a reminder on my iPad via iCloud obviously from someone else...what to do?

Contact the Apple account security team and get their assistance resetting the password: http://support.apple.com/kb/HT5699. Once the password is reset, the other party will no longer have access to your iCloud account. Then you can go to icloud.com and delete the other person's data from your account.

Help - I downloaded the latest update for my ipod, but instead it seems to have completely wiped it!

Can someone please help me - I have downloaded the latest update for my ipod to try to get it to work with iCloud, to back everything up, but instead it seems to have wiped everything and restored my ipod to its factory settings and now when I try to sync it, it says 'Sync in Progress', but then doesn't do anything.
When I got my ipod I installed loads of music from CD's, other mp3's etc on to my computer and downloaded it to the ipod. However over the past year I have bought all my music and apps straight from the ipod instead of the computer as I bought a new computer and every time I plugged my ipod in to it, it said that it would download content from the computer, which I didn't want to do as there was no music installed on the computer and I didn't want to lose anything. I had also previously read that you couldn't upload music from an ipod to a computer for some reason.
However, I then heard about the new iCloud where it automatically updates your purchases to all your Apple devices. So when I looked up how to get iCloud it said I needed to install the new ios5 to get an account. I then plugged my ipod in to my computer and tranfered all my purchases to my computer. Once this was complete I clicked on 'update ipod' where it said it would update it from version 3.something to version 4.something, so I left it to it, but when I came back to find it was complete, I looked on my ipod and there was nothing there -no music, no apps, nothing except what was there when I first bought it.
I tried to re-sync it to at least get back the 300-odd songs I'd purchased that are on my new computer, but every time I do it, it displays 'Sync in Progress', but then stops and it hasn't done anything. The ipod itself is working fine and I have no problems with my computer, so I can only assume itunes is causing the problem.
Please could someone tell me if there's a way I can restore my ipod and if there's a way I can get back all my music, including the 2000 odd tracks that I had that weren't bought from itunes?
Thanks in advance.

Per Rysz' suggestion, configure accordingly:

ITunes Seem to Have Suddenly Stopped Communicating With the CD/DVD Burner

Hello, I wonder if anybody can help - my itunes application seems to have suddenly stopped communicating with my laptop's cd/dvd burner
(Generic Name (E: H - T-S D D A S - 20N ATA Device)).
About 2 years ago, I have experienced a similar problem, but was able to resolve it by downloading 64-bit compatible GEAR drivers to my system. However, the problem has re-appeared when I have updated to iTunes Version 10.1. Funny enough, the cd/dvd burner started getting recognized again when I updated to iTunes Version 10.2, but halfway through me burning a large playlist to multiple cds has suddenly stopped recognizing the cd/dvd burner again, and has never "resolved itself" ever since.
I have tried multiple approaches to solving this issue, including completely re-installing itunes software and completely re-installing GEAR drivers, but nothing works. I have even tried uninstalling GEAR drivers completely, as I read that it worked for someone on one of the similar forums, but that didn't work either.
My itunes diagnostics runs all the points of the cd/dvd drive check successfully, except for the last point (Can Not Read Audio CD). Here's what the diagnostics summary looks like:
Microsoft Windows Vista x64 x64 Home Premium Edition Service Pack 2 (Build 6002)
Hewlett-Packard HP Pavilion dv9700 Notebook PC
iTunes 10.2.1.1
QuickTime 7.6.9
FairPlay 1.11.16
Apple Application Support 1.5
iPod Updater Library 10.0d2
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 3.4.0.25
Apple Mobile Device Driver not found.
Bonjour 2.0.4.0 (214.3)
Gracenote SDK 1.8.2.457
Gracenote MusicID 1.8.2.89
Gracenote Submit 1.8.2.123
Gracenote DSP 1.8.2.34
iTunes Serial Number 0016AB580A7B0C28
Current user is not an administrator.
The current local date and time is 2011-04-14 17:52:25.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is not supported.
Core Media is supported.
Video Display Information
NVIDIA, NVIDIA GeForce 7150M / nForce 630M
** External Plug-ins Information **
No external plug-ins installed.
The drive F: Motorola MB810 Rev 0001 is a USB 2 device.
iPodService 10.2.1.1 (x64) is currently running.
iTunesHelper 10.2.1.1 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
** CD/DVD Drive Tests **
No drivers in LowerFilters.
UpperFilters: GEARAspiWDM (2.2.0.1),
E: H-T-S DDA
S_-20N, Rev W_05
Audio CD in drive.
Found 1 songs on CD, playing time 255:08 on Audio CD.
Track 1, start time 00:02:00
Audio CD reading failed. Error Code: 27 27 27 27 27 27 27 27 27 27 27 27 27 27 27 27 0 0 0 0.
iTunes cannot play or import music from a CD in this drive. The drive may need a firmware update. Check with the manufacturer.
Get drive speed succeeded.
The drive CDR speeds are: 3 9 16 24.
The drive CDRW speeds are: 3.
The drive DVDR speeds are: 3.
The drive DVDRW speeds are: 3.
Error Correction is turned on for importing audio CDs.
I have noticed that the diagnostics summary containes a suggestion to update firmware of my laptop's cd/dvd drive, but currently there are no such firmware updates available.
Another frustrating issue that I ran into was trying to convey this issue to Apple Technical Support via e-mail using the Express Lane for the troubleshooting issues. I really fail to understand why I am being asked for the "hardware serial number" when I'm clearly choosing the categories for "iTunes/CD-DVD Import Issues" which are software, not hardware, categories! This prevents me from being able to simply send the description of my problem to the correct Apple Support department, and does not let me do that even when I enter my itunes' Serial Number, which can be found in the diagnostics summary provided above.
Much Thanks to anyone who can provide any kind of helpful advice, even if it's just on how to be able to convey this problem to Apple Support via e-mail!

Okay ... checking something else:
Current user is not an administrator
Is that true? Or do you in fact have a Windows user account with full administrative rights?
(It's possible that a permission may have gone astray in your usual user account, which might be causing the burning issues.)

IPAD2 since yesterday seems to have stopped allowing transfers of photos from anything other than another Apple product and comes up with the message2 itunes will no longer sync photos....which are not transferred from a Mac? Looks as if there is a prob

IPAD2 since yesterday seems to have stopped transfers of photos from non Mac equipment. I use dell with ITunes cloud facility.
Any ideas or are we to await Mac correcting the software?

Okay, can someone please give a useful answer? Thanks! I have been experiencing exactly the same problem for some time now, and it is very annoying. Furthermore, I would like to point out to Chris CA that there is absolutely nothing ambiguous about the original post.
So here is the deal. I used to be able to burn CDs with iTunes that played back fine on both my car and home stereo. After some update, and I am very sorry but I really do not remember which one, as I am just a user and not a programmer and just want something that works, which in the end Apple used to be all about, and therefore do not keep track of all the updates, CDs won't play back on my car stereo. Nothing else changed, still the same brand of CDs (even the same stack!), still the same car stereo, and still the same 2007 MBP. So by simple deduction I conclude it must be a software update. And I do not care what the exact cause is, I just want a fix!
I'd like to apologize for my tone in the above, but it is just a very annoying problem, even more so because it seems nothing is being done about it. Thanks for your answer in advance!

After the last update of itunes I seem to have lost all my music (Cds that I had downloaded into itunes) except the once I had purchased from the itunes store. Can anyone help? Do you know what might have happened?

After the last update of itunes I seem to have lost all the music that I had downloaded from my Cds. It was a lot of music! All I still have is the music that I had purchased in the itunes store. And before you asked. No, I did not have a backup. Never got around to do it.
Does anyone of you have an idea if and how I can maybe get my music back?
Your help is very much appreciated. Would it help if I recover my computer from an earlier date?? I am not even sure if I make sense here.

Hi - I seem to have a similar problem. I was prompted to update to iPhoto 11 yesterday (don't know why yesterday, I'm in iPhoto all the time). So I followed the instructions, library updated, all existing events and albums are there. I uploaded some more pictures and created a few new albums and did some new year spring cleaning, moving stuff around etc. And I started making a calendar.
I've opened it up today, my calendar is still there as are all the new events, but the pictures are empty outlines. If I open up a picture I just get the "!" but I can still see the thumbnails showing in the slider in the bottom - I don't know if that means the source files must still be there somewhere, or if it just means it captured thumbnails yesterday.
I've gone into it via "show package contents" and there just don't seem to be any masters for an upload yesterday. I also just had a look in the last import folder, because of a comment from someone above. As I scrolled down through the folder the images were there and literally disappeared in front of me - by which I mean, the thumbnails were there as I scrolled down and then would turn into empty outlines...!
All my old folders are still there, thankfully (although they're of course the ones that are also all safely back up).
Although I have a timecapsule, my photo library is too big to keep on my hard drive, so I keep it on an external drive - so it only gets backed up when I do it manually (thanks Apple for that, I will never understand why it was designed to work - or not work - that way). So if the pictures have been lost then they are gone for good which is super-frustrating (I just got back from South Korea and was in the middle of sorting out all my shots from that trip). It seems that this can only have happened because of the update - I should have known better than to have pressed yes.
If you have any ideas, I'd be most grateful!
Regards
R

It seems I have someone tampering in my computer. Is it you?

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