IT Service Management (Solution Manager - Configuration)

Dear Expert!
We are using SM 7.1 SP11.
The System Preparation and Basic Configuration has been done
Now, we want to configure the IT Service Management under the Solution Manager Configuration.
There are some steps are manual in the standard configuration;
1) Configure Manually
2) maintain Transaction Types
3) Configure Automatically
4) Perform Additional Configuration
5) Create Template users.
I don't aware by the manually steps, what should be provide in the manual configuration.
I have downloaded document  ITSM Configuration Part 1 and 2 but material does not discuss about the steps to executed in the configuration.
Please advise
Regards

Hi Anwer,
Go to service.sap.com/instguides
from here you can go to S -> SAP Solution Manager -> on the right pane scroll down and click on
Planning, Installation, Upgrade Guides -> Look under Additional Guides - ITSM you will find the required documentation.

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    -> arg[ 11]: -XX:NewSize=86M
    -> arg[ 12]: -XX:MaxNewSize=86M
    -> arg[ 13]: -XX:+DisableExplicitGC
    -> arg[ 14]: -verbose:gc
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    -> arg[ 20]: -XX:SoftRefLRUPolicyMSPerMB=1
    -> arg[ 21]: -XX:SurvivorRatio=2
    -> arg[ 22]: -XX:TargetSurvivorRatio=90
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    -> arg[ 24]: -Dstartup.mode=SAFE
    -> arg[ 25]: -Dstartup.action=UPGRADE
    -> arg[ 26]: -Dsys.global.dir=D:\usr\sap\SMA\SYS\global
    -> arg[ 27]: -Dapplication.home=D:\usr\sap\SMA\DVEBMGS00\exe
    -> arg[ 28]: -Djava.class.path=D:\usr\sap\SMA\DVEBMGS00\exe\jstartup.jar;D:\usr\sap\SMA\DVEBMGS00\exe\jvmx.jar;.\bin\boot\boot.jar;.\bin\boot\jaas.jar;.\bin\system\bytecode.jar;.
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    [Thr 7188] JLaunchISetState: change state from [Waiting for start (1)] to [Starting (2)]
    [Thr 5436] Mon Feb 25 16:16:34 2008
    [Thr 5436] JLaunchIExitJava: exit hook is called (rc = -11113)
    [Thr 5436] **********************************************************************
    ERROR => The Java VM terminated with a non-zero exit code.
    Please see SAP Note 943602 , section 'J2EE Engine exit codes'
    for additional information and trouble shooting.
    [Thr 5436] Mon Feb 25 16:16:35 2008
    [Thr 5436] JLaunchCloseProgram: good bye (exitcode = -11113)
    trc file: "D:\usr\sap\SMA\DVEBMGS00\work\dev_server0", trc level: 1, release: "700"
    node name   : ID3244050
    pid         : 14568
    system name : SMA
    system nr.  : 00
    started at  : Mon Feb 25 16:16:46 2008
    arguments       :
           arg[00] : D:\usr\sap\SMA\DVEBMGS00\exe\jlaunch.exe
           arg[01] : pf=D:\usr\sap\SMA\SYS\profile\SMA_DVEBMGS00_BKKT031A
           arg[02] : -DSAPINFO=SMA_00_server
           arg[03] : pf=D:\usr\sap\SMA\SYS\profile\SMA_DVEBMGS00_BKKT031A
           arg[04] : -DSAPSTART=1
           arg[05] : -DCONNECT_PORT=1130
           arg[06] : -DSAPSYSTEM=00
           arg[07] : -DSAPSYSTEMNAME=SMA
           arg[08] : -DSAPMYNAME=BKKT031A_SMA_00
           arg[09] : -DSAPPROFILE=D:\usr\sap\SMA\SYS\profile\SMA_DVEBMGS00_BKKT031A
           arg[10] : -DFRFC_FALLBACK=ON
           arg[11] : -DFRFC_FALLBACK_HOST=localhost
    [Thr 14572] Mon Feb 25 16:16:46 2008
    [Thr 14572] *** WARNING => INFO: Unknown property [instance.box.number=SMADVEBMGS00bkkt031a] [jstartxx.c   841]
    [Thr 14572] *** WARNING => INFO: Unknown property [instance.en.host=BKKT031A] [jstartxx.c   841]
    [Thr 14572] *** WARNING => INFO: Unknown property [instance.en.port=3201] [jstartxx.c   841]
    [Thr 14572] *** WARNING => INFO: Unknown property [instance.system.id=0] [jstartxx.c   841]
    JStartupReadInstanceProperties: read instance properties [D:\usr\sap\SMA\DVEBMGS00\j2ee\cluster\instance.properties]
    -> ms host    : BKKT031A
    -> ms port    : 3901
    -> OS libs    : D:\usr\sap\SMA\DVEBMGS00\j2ee\os_libs
    -> Admin URL  :
    -> run mode   : safe
    -> run action : UPGRADE
    -> enabled    : yes
    Used property files
    -> files [00] : D:\usr\sap\SMA\DVEBMGS00\j2ee\cluster\instance.properties
    Instance properties
    -> ms host    : BKKT031A
    -> ms port    : 3901
    -> os libs    : D:\usr\sap\SMA\DVEBMGS00\j2ee\os_libs
    -> admin URL  :
    -> run mode   : safe
    -> run action : UPGRADE
    -> enabled    : yes
    Bootstrap nodes
    -> [00] bootstrap            : D:\usr\sap\SMA\DVEBMGS00\j2ee\cluster\instance.properties
    -> [01] bootstrap_ID3244000  : D:\usr\sap\SMA\DVEBMGS00\j2ee\cluster\instance.properties
    -> [02] bootstrap_ID3244050  : D:\usr\sap\SMA\DVEBMGS00\j2ee\cluster\instance.properties
    Worker nodes
    -> [00] ID3244000            : D:\usr\sap\SMA\DVEBMGS00\j2ee\cluster\instance.properties
    -> [01] ID3244050            : D:\usr\sap\SMA\DVEBMGS00\j2ee\cluster\instance.properties
    [Thr 14572] Mon Feb 25 16:16:47 2008
    [Thr 14572] JLaunchRequestQueueInit: create named pipe for ipc
    [Thr 14572] JLaunchRequestQueueInit: create pipe listener thread
    [Thr 14664] JLaunchRequestFunc: Thread 14664 started as listener thread for np messages.
    [Thr 14668] WaitSyncSemThread: Thread 14668 started as semaphore monitor thread.
    [Thr 14572] NiInit3: NI already initialized; param 'maxHandles' ignored (1;202)
    [Thr 14572] CPIC (version=700.2006.09.13)
    [Thr 14572] [Node: server0] java home is set by profile parameter
         Java Home: C:\j2sdk1.4.2_14
    [Thr 14572] JStartupICheckFrameworkPackage: can't find framework package D:\usr\sap\SMA\DVEBMGS00\exe\jvmx.jar
    JStartupIReadSection: read node properties [ID3244050]
    -> node name          : server0
    -> node type          : server
    -> node execute       : yes
    -> jlaunch parameters :
    -> java path          : C:\j2sdk1.4.2_14
    -> java parameters    : -Djava.security.policy=./java.policy -Djava.security.egd=file:/dev/urandom -Dorg.omg.CORBA.ORBClass=com.sap.engine.system.ORBProxy -Dorg.omg.CORBA.ORBSingletonClass=com.sap.engine.system.ORBSingletonProxy -Djavax.rmi.CORBA.PortableRemoteObjectClass=com.sap.engine.system.PortableRemoteObjectProxy -Djco.jarm=1 -XX:MaxPermSize=192M -XX:PermSize=192M -XX:NewSize=86M -XX:MaxNewSize=86M -XX:DisableExplicitGC -verbose:gc -Xloggc:GC.log -XX:PrintGCDetails -XX:+PrintGCTimeStamps -Djava.awt.headless=true -Dsun.io.useCanonCaches=false -XX:SoftRefLRUPolicyMSPerMB=1 -XX:SurvivorRatio=2 -XX:TargetSurvivorRatio=90 -Dorg.omg.PortableInterceptor.ORBInitializerClass.com.sap.engine.services.ts.jts.ots.PortableInterceptor.JTSInitializer -Dstartup.mode=SAFE -Dstartup.action=UPGRADE
    -> java vm version    : 1.4.2_14-b05
    -> java vm vendor     : Java HotSpot(TM) Server VM (Sun Microsystems Inc.)
    -> java vm type       : server
    -> java vm cpu        : x86
    -> heap size          : 512M
    -> init heap size     : 512M
    -> root path          : D:\usr\sap\SMA\DVEBMGS00\j2ee\cluster\server0
    -> class path         : .\bin\boot\boot.jar;.\bin\boot\jaas.jar;.\bin\system\bytecode.jar;.
    -> OS libs path       : D:\usr\sap\SMA\DVEBMGS00\j2ee\os_libs
    -> main class         : com.sap.engine.boot.Start
    -> framework class    : com.sap.bc.proj.jstartup.JStartupFramework
    -> registr. class     : com.sap.bc.proj.jstartup.JStartupNatives
    -> framework path     : D:\usr\sap\SMA\DVEBMGS00\exe\jstartup.jar;D:\usr\sap\SMA\DVEBMGS00\exe\jvmx.jar
    -> shutdown class     : com.sap.engine.boot.Start
    -> parameters         :
    -> debuggable         : no
    -> debug mode         : no
    -> debug port         : 50021
    -> shutdown timeout   : 120000
    [Thr 14572] JLaunchISetDebugMode: set debug mode [no]
    [Thr 14716] JLaunchIStartFunc: Thread 14716 started as Java VM thread.
    JHVM_LoadJavaVM: VM Arguments of node [server0]
    -> stack   : 262144 Bytes
    -> arg[  0]: exit
    -> arg[  1]: abort
    -> arg[  2]: vfprintf
    -> arg[  3]: -Djava.security.policy=./java.policy
    -> arg[  4]: -Djava.security.egd=file:/dev/urandom
    -> arg[  5]: -Dorg.omg.CORBA.ORBClass=com.sap.engine.system.ORBProxy
    -> arg[  6]: -Dorg.omg.CORBA.ORBSingletonClass=com.sap.engine.system.ORBSingletonProxy
    -> arg[  7]: -Djavax.rmi.CORBA.PortableRemoteObjectClass=com.sap.engine.system.PortableRemoteObjectProxy
    -> arg[  8]: -Djco.jarm=1
    -> arg[  9]: -XX:MaxPermSize=192M
    -> arg[ 10]: -XX:PermSize=192M
    -> arg[ 11]: -XX:NewSize=86M
    -> arg[ 12]: -XX:MaxNewSize=86M
    -> arg[ 13]: -XX:+DisableExplicitGC
    -> arg[ 14]: -verbose:gc
    -> arg[ 15]: -Xloggc:GC.log
    -> arg[ 16]: -XX:+PrintGCDetails
    -> arg[ 17]: -XX:+PrintGCTimeStamps
    -> arg[ 18]: -Djava.awt.headless=true
    -> arg[ 19]: -Dsun.io.useCanonCaches=false
    -> arg[ 20]: -XX:SoftRefLRUPolicyMSPerMB=1
    -> arg[ 21]: -XX:SurvivorRatio=2
    -> arg[ 22]: -XX:TargetSurvivorRatio=90
    -> arg[ 23]: -Dorg.omg.PortableInterceptor.ORBInitializerClass.com.sap.engine.services.ts.jts.ots.PortableInterceptor.JTSInitializer
    -> arg[ 24]: -Dstartup.mode=SAFE
    -> arg[ 25]: -Dstartup.action=UPGRADE
    -> arg[ 26]: -Dsys.global.dir=D:\usr\sap\SMA\SYS\global
    -> arg[ 27]: -Dapplication.home=D:\usr\sap\SMA\DVEBMGS00\exe
    -> arg[ 28]: -Djava.class.path=D:\usr\sap\SMA\DVEBMGS00\exe\jstartup.jar;D:\usr\sap\SMA\DVEBMGS00\exe\jvmx.jar;.\bin\boot\boot.jar;.\bin\boot\jaas.jar;.\bin\system\bytecode.jar;.
    -> arg[ 29]: -Djava.library.path=C:\j2sdk1.4.2_14\jre\bin\server;C:\j2sdk1.4.2_14\jre\bin;C:\j2sdk1.4.2_14\bin;D:\usr\sap\SMA\DVEBMGS00\j2ee\os_libs;C:\oracle\SMA\102\bin;C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System32\Wbem;C:\Program Files\OpenSSH\bin;C:\Program Files\System Center Operations Manager 2007\;D:\usr\sap\SMA\SYS\exe\uc\NTI386
    -> arg[ 30]: -Dmemory.manager=512M
    -> arg[ 31]: -Xmx512M
    -> arg[ 32]: -Xms512M
    -> arg[ 33]: -DLoadBalanceRestricted=no
    -> arg[ 34]: -Djstartup.mode=JCONTROL
    -> arg[ 35]: -Djstartup.ownProcessId=14568
    -> arg[ 36]: -Djstartup.ownHardwareId=Y0571960686
    -> arg[ 37]: -Djstartup.whoami=server
    -> arg[ 38]: -Djstartup.debuggable=no
    -> arg[ 39]: -DSAPINFO=SMA_00_server
    -> arg[ 40]: -DSAPSTART=1
    -> arg[ 41]: -DCONNECT_PORT=1130
    -> arg[ 42]: -DSAPSYSTEM=00
    -> arg[ 43]: -DSAPSYSTEMNAME=SMA
    -> arg[ 44]: -DSAPMYNAME=BKKT031A_SMA_00
    -> arg[ 45]: -DSAPPROFILE=D:\usr\sap\SMA\SYS\profile\SMA_DVEBMGS00_BKKT031A
    -> arg[ 46]: -DFRFC_FALLBACK=ON
    -> arg[ 47]: -DFRFC_FALLBACK_HOST=localhost
    -> arg[ 48]: -DSAPSTARTUP=1
    -> arg[ 49]: -DSAPSYSTEM=00
    -> arg[ 50]: -DSAPSYSTEMNAME=SMA
    -> arg[ 51]: -DSAPMYNAME=BKKT031A_SMA_00
    -> arg[ 52]: -DSAPDBHOST=BKKT031A
    -> arg[ 53]: -Dj2ee.dbhost=BKKT031A
    Mon Feb 25 16:16:48 2008
    CompilerOracle: exclude com/sapportals/portal/pb/layout/taglib/ContainerTag addIviewResources
    CompilerOracle: exclude com/sap/engine/services/keystore/impl/security/CodeBasedSecurityConnector getApplicationDomain
    CompilerOracle: exclude com/sap/engine/services/rmi_p4/P4StubSkeletonGenerator generateStub
    CompilerOracle: exclude com/sapportals/portal/prt/util/StringUtils escapeToJS
    CompilerOracle: exclude com/sapportals/portal/prt/core/broker/PortalServiceItem startServices
    CompilerOracle: exclude com/sap/engine/services/webservices/server/deploy/WSConfigurationHandler downloadFile
    CompilerOracle: exclude com/sapportals/portal/prt/jndisupport/util/AbstractHierarchicalContext lookup
    CompilerOracle: exclude com/sapportals/portal/navigation/cache/CacheNavigationNode getAttributeValue
    CompilerOracle: exclude com/sapportals/portal/navigation/TopLevelNavigationiView PrintNode
    CompilerOracle: exclude com/sapportals/wcm/service/ice/wcm/ICEPropertiesCoder encode
    CompilerOracle: exclude com/sap/lcr/pers/delta/importing/ObjectLoader loadObjects
    CompilerOracle: exclude com/sap/engine/services/webservices/jaxrpc/encoding/InstanceBuilder readElement
    CompilerOracle: exclude com/sap/engine/services/webservices/jaxrpc/encoding/InstanceBuilder readSequence
    CompilerOracle: exclude com/sap/engine/services/webservices/jaxrpc/encoding/TypeMappingImpl initializeRelations
    CompilerOracle: exclude com/sap/engine/services/webservices/jaxrpc/encoding/GeneratedComplexType _loadInto
    [Thr 14716] JHVM_LoadJavaVM: Java VM created OK.
    JHVM_BuildArgumentList: main method arguments of node [server0]
    [Thr 6068] Mon Feb 25 16:16:58 2008
    [Thr 6068] JHVM_RegisterNatives: registering methods in com.sap.bc.krn.perf.PerfTimes
    [Thr 6068] Mon Feb 25 16:17:01 2008
    [Thr 6068] JHVM_RegisterNatives: registering methods in com.sap.bc.proj.jstartup.JStartupFramework
    [Thr 6068] JLaunchISetClusterId: set cluster id 3244050
    [Thr 6068] Mon Feb 25 16:17:02 2008
    [Thr 6068] JLaunchISetState: change state from [Initial (0)] to [Waiting for start (1)]
    [Thr 6068] JLaunchISetState: change state from [Waiting for start (1)] to [Starting (2)]
    [Thr 14728] Mon Feb 25 16:18:33 2008
    [Thr 14728] JLaunchIExitJava: exit hook is called (rc = -11113)
    [Thr 14728] **********************************************************************
    ERROR => The Java VM terminated with a non-zero exit code.
    Please see SAP Note 943602 , section 'J2EE Engine exit codes'
    for additional information and trouble shooting.
    [Thr 14728] JLaunchCloseProgram: good bye (exitcode = -11113)
    trc file: "D:\usr\sap\SMA\DVEBMGS00\work\dev_server0", trc level: 1, release: "700"
    node name   : ID3244050
    pid         : 13172
    system name : SMA
    system nr.  : 00
    started at  : Mon Feb 25 16:18:41 2008
    arguments       :
           arg[00] : D:\usr\sap\SMA\DVEBMGS00\exe\jlaunch.exe
           arg[01] : pf=D:\usr\sap\SMA\SYS\profile\SMA_DVEBMGS00_BKKT031A
           arg[02] : -DSAPINFO=SMA_00_server
           arg[03] : pf=D:\usr\sap\SMA\SYS\profile\SMA_DVEBMGS00_BKKT031A
           arg[04] : -DSAPSTART=1
           arg[05] : -DCONNECT_PORT=1130
           arg[06] : -DSAPSYSTEM=00
           arg[07] : -DSAPSYSTEMNAME=SMA
           arg[08] : -DSAPMYNAME=BKKT031A_SMA_00
           arg[09] : -DSAPPROFILE=D:\usr\sap\SMA\SYS\profile\SMA_DVEBMGS00_BKKT031A
           arg[10] : -DFRFC_FALLBACK=ON
           arg[11] : -DFRFC_FALLBACK_HOST=localhost
    [Thr 16204] Mon Feb 25 16:18:41 2008
    [Thr 16204] *** WARNING => INFO: Unknown property [instance.box.number=SMADVEBMGS00bkkt031a] [jstartxx.c   841]
    [Thr 16204] *** WARNING => INFO: Unknown property [instance.en.host=BKKT031A] [jstartxx.c   841]
    [Thr 16204] *** WARNING => INFO: Unknown property [instance.en.port=3201] [jstartxx.c   841]
    [Thr 16204] *** WARNING => INFO: Unknown property [instance.system.id=0] [jstartxx.c   841]
    JStartupReadInstanceProperties: read instance properties [D:\usr\sap\SMA\DVEBMGS00\j2ee\cluster\instance.properties]
    -> ms host    : BKKT031A
    -> ms port    : 3901
    -> OS libs    : D:\usr\sap\SMA\DVEBMGS00\j2ee\os_libs
    -> Admin URL  :
    -> run mode   : safe
    -> run action : UPGRADE
    -> enabled    : yes
    Used property files
    -> files [00] : D:\usr\sap\SMA\DVEBMGS00\j2ee\cluster\instance.properties
    Instance properties
    -> ms host    : BKKT031A
    -> ms port    : 3901
    -> os libs    : D:\usr\sap\SMA\DVEBMGS00\j2ee\os_libs
    -> admin URL  :
    -> run mode   : safe
    -> run action : UPGRADE
    -> enabled    : yes
    Bootstrap nodes
    -> [00] bootstrap            : D:\usr\sap\SMA\DVEBMGS00\j2ee\cluster\instance.properties
    -> [01] bootstrap_ID3244000  : D:\usr\sap\SMA\DVEBMGS00\j2ee\cluster\instance.properties
    -> [02] bootstrap_ID3244050  : D:\usr\sap\SMA\DVEBMGS00\j2ee\cluster\instance.properties
    Worker nodes
    -> [00] ID3244000            : D:\usr\sap\SMA\DVEBMGS00\j2ee\cluster\instance.properties
    -> [01] ID3244050            : D:\usr\sap\SMA\DVEBMGS00\j2ee\cluster\instance.properties
    [Thr 16204] JLaunchRequestQueueInit: create named pipe for ipc
    [Thr 16204] JLaunchRequestQueueInit: create pipe listener thread
    [Thr 15796] JLaunchRequestFunc: Thread 15796 started as listener thread for np messages.
    [Thr 14860] WaitSyncSemThread: Thread 14860 started as semaphore monitor thread.
    [Thr 16204] NiInit3: NI already initialized; param 'maxHandles' ignored (1;202)
    [Thr 16204] CPIC (version=700.2006.09.13)
    [Thr 16204] [Node: server0] java home is set by profile parameter
         Java Home: C:\j2sdk1.4.2_14
    [Thr 16204] JStartupICheckFrameworkPackage: can't find framework package D:\usr\sap\SMA\DVEBMGS00\exe\jvmx.jar
    JStartupIReadSection: read node properties [ID3244050]
    -> node name          : server0
    -> node type          : server
    -> node execute       : yes
    -> jlaunch parameters :
    -> java path          : C:\j2sdk1.4.2_14
    -> java parameters    : -Djava.security.policy=./java.policy -Djava.security.egd=file:/dev/urandom -Dorg.omg.CORBA.ORBClass=com.sap.engine.system.ORBProxy -Dorg.omg.CORBA.ORBSingletonClass=com.sap.engine.system.ORBSingletonProxy -Djavax.rmi.CORBA.PortableRemoteObjectClass=com.sap.engine.system.PortableRemoteObjectProxy -Djco.jarm=1 -XX:MaxPermSize=192M -XX:PermSize=192M -XX:NewSize=86M -XX:MaxNewSize=86M -XX:DisableExplicitGC -verbose:gc -Xloggc:GC.log -XX:PrintGCDetails -XX:+PrintGCTimeStamps -Djava.awt.headless=true -Dsun.io.useCanonCaches=false -XX:SoftRefLRUPolicyMSPerMB=1 -XX:SurvivorRatio=2 -XX:TargetSurvivorRatio=90 -Dorg.omg.PortableInterceptor.ORBInitializerClass.com.sap.engine.services.ts.jts.ots.PortableInterceptor.JTSInitializer -Dstartup.mode=SAFE -Dstartup.action=UPGRADE
    -> java vm version    : 1.4.2_14-b05
    -> java vm vendor     : Java HotSpot(TM) Server VM (Sun Microsystems Inc.)
    -> java vm type       : server
    -> java vm cpu        : x86
    -> heap size          : 512M
    -> init heap size     : 512M
    -> root path          : D:\usr\sap\SMA\DVEBMGS00\j2ee\cluster\server0
    -> class path         : .\bin\boot\boot.jar;.\bin\boot\jaas.jar;.\bin\system\bytecode.jar;.
    -> OS libs path       : D:\usr\sap\SMA\DVEBMGS00\j2ee\os_libs
    -> main class         : com.sap.engine.boot.Start
    -> framework class    : com.sap.bc.proj.jstartup.JStartupFramework
    -> registr. class     : com.sap.bc.proj.jstartup.JStartupNatives
    -> framework path     : D:\usr\sap\SMA\DVEBMGS00\exe\jstartup.jar;D:\usr\sap\SMA\DVEBMGS00\exe\jvmx.jar
    -> shutdown class     : com.sap.engine.boot.Start
    -> parameters         :
    -> debuggable         : no
    -> debug mode         : no
    -> debug port         : 50021
    -> shutdown timeout   : 120000
    [Thr 16204] JLaunchISetDebugMode: set debug mode [no]
    [Thr 16180] JLaunchIStartFunc: Thread 16180 started as Java VM thread.
    JHVM_LoadJavaVM: VM Arguments of node [server0]
    -> stack   : 262144 Bytes
    -> arg[  0]: exit
    -> arg[  1]: abort
    -> arg[  2]: vfprintf
    -> arg[  3]: -Djava.security.policy=./java.policy
    -> arg[  4]: -Djava.security.egd=file:/dev/urandom
    -> arg[  5]: -Dorg.omg.CORBA.ORBClass=com.sap.engine.system.ORBProxy
    -> arg[  6]: -Dorg.omg.CORBA.ORBSingletonClass=com.sap.engine.system.ORBSingletonProxy
    -> arg[  7]: -Djavax.rmi.CORBA.PortableRemoteObjectClass=com.sap.engine.system.PortableRemoteObjectProxy
    -> arg[  8]: -Djco.jarm=1
    -> arg[  9]: -XX:MaxPermSize=192M
    -> arg[ 10]: -XX:PermSize=192M
    -> arg[ 11]: -XX:NewSize=86M
    -> arg[ 12]: -XX:MaxNewSize=86M
    -> arg[ 13]: -XX:+DisableExplicitGC
    -> arg[ 14]: -verbose:gc
    -> arg[ 15]: -Xloggc:GC.log
    -> arg[ 16]: -XX:+PrintGCDetails
    -> arg[ 17]: -XX:+PrintGCTimeStamps
    -> arg[ 18]: -Djava.awt.headless=true
    -> arg[ 19]: -Dsun.io.useCanonCaches=false
    -> arg[ 20]: -XX:SoftRefLRUPolicyMSPerMB=1
    -> arg[ 21]: -XX:SurvivorRatio=2
    -> arg[ 22]: -XX:TargetSurvivorRatio=90
    -> arg[ 23]: -Dorg.omg.PortableInterceptor.ORBInitializerClass.com.sap.engine.services.ts.jts.ots.PortableInterceptor.JTSInitializer
    -> arg[ 24]: -Dstartup.mode=SAFE
    -> arg[ 25]: -Dstartup.action=UPGRADE
    -> arg[ 26]: -Dsys.global.dir=D:\usr\sap\SMA\SYS\global
    -> arg[ 27]: -Dapplication.home=D:\usr\sap\SMA\DVEBMGS00\exe
    -> arg[ 28]: -Djava.class.path=D:\usr\sap\SMA\DVEBMGS00\exe\jstartup.jar;D:\usr\sap\SMA\DVEBMGS00\exe\jvmx.jar;.\bin\boot\boot.jar;.\bin\boot\jaas.jar;.\bin\system\bytecode.jar;.
    -> arg[ 29]: -Djava.library.path=C:\j2sdk1.4.2_14\jre\bin\server;C:\j2sdk1.4.2_14\jre\bin;C:\j2sdk1.4.2_14\bin;D:\usr\sap\SMA\DVEBMGS00\j2ee\os_libs;C:\oracle\SMA\102\bin;C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System32\Wbem;C:\Program Files\OpenSSH\bin;C:\Program Files\System Center Operations Manager 2007\;D:\usr\sap\SMA\SYS\exe\uc\NTI386
    -> arg[ 30]: -Dmemory.manager=512M
    -> arg[ 31]: -Xmx512M
    -> arg[ 32]: -Xms512M
    -> arg[ 33]: -DLoadBalanceRestricted=no
    -> arg[ 34]: -Djstartup.mode=JCONTROL
    -> arg[ 35]: -Djstartup.ownProcessId=13172
    -> arg[ 36]: -Djstartup.ownHardwareId=Y0571960686
    -> arg[ 37]: -Djstartup.whoami=server
    -> arg[ 38]: -Djstartup.debuggable=no
    -> arg[ 39]: -DSAPINFO=SMA_00_server
    -> arg[ 40]: -DSAPSTART=1
    -> arg[ 41]: -DCONNECT_PORT=1130
    -> arg[ 42]: -DSAPSYSTEM=00
    -> arg[ 43]: -DSAPSYSTEMNAME=SMA
    -> arg[ 44]: -DSAPMYNAME=BKKT031A_SMA_00
    -> arg[ 45]: -DSAPPROFILE=D:\usr\sap\SMA\SYS\profile\SMA_DVEBMGS00_BKKT031A
    -> arg[ 46]: -DFRFC_FALLBACK=ON
    -> arg[ 47]: -DFRFC_FALLBACK_HOST=localhost
    -> arg[ 48]: -DSAPSTARTUP=1
    -> arg[ 49]: -DSAPSYSTEM=00
    -> arg[ 50]: -DSAPSYSTEMNAME=SMA
    -> arg[ 51]: -DSAPMYNAME=BKKT031A_SMA_00
    -> arg[ 52]: -DSAPDBHOST=BKKT031A
    -> arg[ 53]: -Dj2ee.dbhost=BKKT031A
    CompilerOracle: exclude com/sapportals/portal/pb/layout/taglib/ContainerTag addIviewResources
    CompilerOracle: exclude com/sap/engine/services/keystore/impl/security/CodeBasedSecurityConnector getApplicationDomain
    CompilerOracle: exclude com/sap/engine/services/rmi_p4/P4StubSkeletonGenerator generateStub
    CompilerOracle: exclude com/sapportals/portal/prt/util/StringUtils escapeToJS
    CompilerOracle: exclude com/sapportals/portal/prt/core/broker/PortalServiceItem startServices
    CompilerOracle: exclude com/sap/engine/services/webservices/server/deploy/WSConfigurationHandler downloadFile
    CompilerOracle: exclude com/sapportals/portal/prt/jndisupport/util/AbstractHierarchicalContext lookup
    CompilerOracle: exclude com/sapportals/portal/navigation/cache/CacheNavigationNode getAttributeValue
    CompilerOracle: exclude com/sapportals/portal/navigation/TopLevelNavigationiView PrintNode
    CompilerOracle: exclude com/sapportals/wcm/service/ice/wcm/ICEPropertiesCoder encode
    CompilerOracle: exclude com/sap/lcr/pers/delta/importing/ObjectLoader loadObjects
    CompilerOracle: exclude com/sap/engine/services/webservices/jaxrpc/encoding/InstanceBuilder readElement
    CompilerOracle: exclude com/sap/engine/services/webservices/jaxrpc/encoding/InstanceBuilder readSequence
    CompilerOracle: exclude com/sap/engine/services/webservices/jaxrpc/encoding/TypeMappingImpl initializeRelations
    CompilerOracle: exclude com/sap/engine/services/webservices/jaxrpc/encoding/GeneratedComplexType _loadInto
    [Thr 16180] Mon Feb 25 16:18:42 2008
    [Thr 16180] JHVM_LoadJavaVM: Java VM created OK.
    JHVM_BuildArgumentList: main method arguments of node [server0]
    [Thr 15648] Mon Feb 25 16:18:48 2008
    [Thr 15648] JHVM_RegisterNatives: registering methods in com.sap.bc.krn.perf.PerfTimes
    [Thr 15648] Mon Feb 25 16:18:50 2008
    [Thr 15648] JHVM_RegisterNatives: registering methods in com.sap.bc.proj.jstartup.JStartupFramework
    [Thr 15648] JLaunchISetClusterId: set cluster id 3244050
    [Thr 15648] JLaunchISetState: change state from [Initial (0)] to [Waiting for start (1)]
    [Thr 15648] JLaunchISetState: change state from [Waiting for start (1)] to [Starting (2)]
    [Thr 14068] Mon Feb 25 16:19:57 2008
    [Thr 14068] JLaunchIExitJava: exit hook is called (rc = -11113)
    [Thr 14068] **********************************************************************
    ERROR => The Java VM terminated with a non-zero exit code.
    Please see SAP Note 943602 , section 'J2EE Engine exit codes'
    for additional information and trouble shooting.
    [Thr 14068] JLaunchCloseProgram: good bye (exitcode = -11113)
    trc file: "D:\usr\sap\SMA\DVEBMGS00\work\dev_server0", trc level: 1, release: "700"
    node name   : ID3244050
    pid         : 15808
    system name : SMA
    system nr.  : 00
    started at  : Mon Feb 25 16:20:03 2008
    arguments       :
           arg[00] : D:\usr\sap\SMA\DVEBMGS00\exe\jlaunch.exe
           arg[01] : pf=D:\usr\sap\SMA\SYS\profile\SMA_DVEBMGS00_BKKT031A
           arg[02] : -DSAPINFO=SMA_00_server
           arg[03] : pf=D:\usr\sap\SMA\SYS\profile\SMA_DVEBMGS00_BKKT031A
           arg[04] : -DSAPSTART=1
           arg[05] : -DCONNECT_PORT=1130
           arg[06] : -DSAPSYSTEM=00
           arg[07] : -DSAPSYSTEMNAME=SMA
           arg[08] : -DSAPMYNAME=BKKT031A_SMA_00
           arg[09] : -DSAPPROFILE=D:\usr\sap\SMA\SYS\profile\SMA_DVEBMGS00_BKKT031A
           arg[10] : -DFRFC_FALLBACK=ON
           arg[11] : -DFRFC_FALLBACK_HOST=localhost
    [Thr 15880] Mon Feb 25 16:20:03 2008
    [Thr 15880] *** WARNING => INFO: Unknown property [instance.box.number=SMADVEBMGS00bkkt031a] [jstartxx.c   841]
    [Thr 15880] *** WARNING => INFO: Unknown property [instance.en.host=BKKT031A] [jstartxx.c   841]
    [Thr 15880] *** WARNING => INFO: Unknown property [instance.en.port=3201] [jstartxx.c   841]
    [Thr 15880] *** WARNING => INFO: Unknown property [instance.system.id=0] [jstartxx.c   841]
    JStartupReadInstanceProperties: read instance properties [D:\usr\sap\SMA\DVEBMGS00\j2ee\cluster\instance.properties]
    -> ms host    : BKKT031A
    -> ms port    : 3901
    -> OS libs    : D:\usr\sap\SMA\DVEBMGS00\j2ee\os_libs
    -> Admin URL  :
    -> run mode   : safe
    -> run action : UPGRADE
    -> enabled    : yes
    Used property files
    -> files [00] : D:\usr\sap\SMA\DVEBMGS00\j2ee\cluster\instance.properties
    Instance properties
    -> ms host    : BKKT031A
    -> ms port    : 3901
    -> os libs    : D:\usr\sap\SMA\DVEBMGS00\j2ee\os_libs
    -> admin URL  :
    -> run mode   : safe
    -> run action : UPGRADE
    -> enabled    : yes
    Bootstrap nodes
    -> [00] bootstrap            : D:\usr\sap\SMA\DVEBMGS00\j2ee\cluster\instance.properties
    -> [01] bootstrap_ID3244000  : D:\usr\sap\SMA\DVEBMGS00\j2ee\cluster\instance.properties
    -> [02] bootstrap_ID3244050  : D:\usr\sap\SMA\DVEBMGS00\j2ee\cluster\instance.properties
    Worker nodes
    -> [00] ID3244000            : D:\usr\sap\SMA\DVEBMGS00\j2ee\cluster\instance.properties
    -> [01] ID3244050            : D:\usr\sap\SMA\DVEBMGS00\j2ee\cluster\instance.properties
    [Thr 15880] JLaunchRequestQueueInit: create named pipe for ipc
    [Thr 15880] JLaunchRequestQueueInit: create pipe listener thread
    [Thr 12672] JLaunchRequestFunc: Thread 12672 started as listener thread for np messages.
    [Thr 15460] WaitSyncSemThread: Thread 15460 started as semaphore monitor thread.
    [Thr 15880] NiInit3: NI already initialized; param 'maxHandles' ignored (1;202)
    [Thr 15880] CPIC (version=700.2006.09.13)
    [Thr 15880] [Node: server0] java home is set by profile parameter
         Java Home: C:\j2sdk1.4.2_14
    [Thr 15880] JStartupICheckFrameworkPackage: can't find framework package D:\usr\sap\SMA\DVEBMGS00\exe\jvmx.jar
    JStartupIReadSection: read node properties [ID3244050]
    -> node name          : server0
    -> node type          : server
    -> node execute       : yes
    -> jlaunch parameters :
    -> java path          : C:\j2sdk1.4.2_14
    -> java parameters    : -Djava.security.policy=./java.policy -Djava.security.egd=file:/dev/urandom -Dorg.omg.CORBA.ORBClass=com.sap.engine.system.ORBProxy -Dorg.omg.CORBA.ORBSingletonClass=com.sap.engine.system.ORBSingletonProxy -Djavax.rmi.CORBA.PortableRemoteObjectClass=com.sap.engine.system.PortableRemoteObjectProxy -Djco.jarm=1 -XX:MaxPermSize=192M -XX:PermSize=192M -XX:NewSize=86M -XX:MaxNewSize=86M -XX:DisableExplicitGC -verbose:gc -Xloggc:GC.log -XX:PrintGCDetails -XX:+PrintGCTimeStamps -Djava.awt.headless=true -Dsun.io.useCanonCaches=false -XX:SoftRefLRUPolicyMSPerMB=1 -XX:SurvivorRatio=2 -XX:TargetSurvivorRatio=90 -Dorg.omg.PortableInterceptor.ORBInitializerClass.com.sap.engine.services.ts.jts.ots.PortableInterceptor.JTSInitializer -Dstartup.mode=SAFE -Dstartup.action=UPGRADE
    -> java vm version    : 1.4.2_14-b05
    -> java vm vendor     : Java HotSpot(TM) Server VM (Sun Microsystems Inc.)
    -> java vm type       : server
    -> java vm cpu        : x86
    -> heap size          : 512M
    -> init heap size     : 512M
    -> root path          : D:\usr\sap\SMA\DVEBMGS00\j2ee\cluster\server0
    -> class path         : .\bin\boot\boot.jar;.\bin\boot\jaas.jar;.\bin\system\bytecode.jar;.
    -> OS libs path       : D:\usr\sap\SMA\DVEBMGS00\j2ee\os_libs
    -> main class         : com.sap.engine.boot.Start
    -> framework class    : com.sap.bc.proj.jstartup.JStartupFramework
    -> registr. class     : com.sap.bc.proj.jstartup.JStartupNatives
    -> framework path     : D:\usr\sap\SMA\DVEBMGS00\exe\jstartup.jar;D:\usr\sap\SMA\DVEBMGS00\exe\jvmx.jar
    -> shutdown class     : com.sap.engine.boot.Start
    -> parameters         :
    -> debuggable         : no
    -> debug mode         : no
    -> debug port         : 50021
    -> shutdown timeout   : 120000
    [Thr 15880] JLaunchISetDebugMode: set debug mode [no]
    [Thr 12716] JLaunchIStartFunc: Thread 12716 started as Java VM thread.
    JHVM_LoadJavaVM: VM Arguments of node [server0]
    -> stack   : 262144 Bytes
    -> arg[  0]: exit
    -> arg[  1]: abort
    -> arg[  2]: vfprintf
    -> arg[  3]: -Djava.security.policy=./java.policy
    -> arg[  4]: -Djava.security.egd=file:/dev/urandom
    -> arg[  5]: -Dorg.omg.CORBA.ORBClass=com.sap.engine.system.ORBProxy
    -> arg[  6]: -Dorg.omg.CORBA.ORBSingletonClass=com.sap.engine.system.ORBSingletonProxy
    -> arg[  7]: -Djavax.rmi.CORBA.PortableRemoteObjectClass=com.sap.engine.system.PortableRemoteObjectProxy
    -> arg[  8]: -Djco.jarm=1
    -> arg[  9]: -XX:MaxPermSize=192M
    -> arg[ 10]: -XX:PermSize=192M
    -> arg[ 11]: -XX:NewSize=86M
    -> arg[ 12]: -XX:MaxNewSize=86M
    -> arg[ 13]: -XX:+DisableExplicitGC
    -> arg[ 14]: -verbose:gc
    -> arg[ 15]: -Xloggc:GC.log
    -> arg[ 16]: -XX:+PrintGCDetails
    -> arg[ 17]: -XX:+PrintGCTimeStamps
    -> arg[ 18]: -Djava.awt.headless=true
    -> arg[ 19]: -Dsun.io.useCanonCaches=false
    -> arg[ 20]: -XX:SoftRefLRUPolicyMSPerMB=1
    -> arg[ 21]: -XX:SurvivorRatio=2
    -> arg[ 22]: -XX:TargetSurvivorRatio=90
    -> arg[ 23]: -Dorg.omg.PortableInterceptor.ORBInitializerClass.com.sap.engine.services.ts.jts.ots.PortableInterceptor.JTSInitializer
    -> arg[ 24]: -Dstartup.mode=SAFE
    -> arg[ 25]: -Dstartup.action=UPGRADE
    -> arg[ 26]: -Dsys.global.dir=D:\usr\sap\SMA\SYS\global
    -> arg[ 27]: -Dapplication.home=D:\usr\sap\SMA\DVEBMGS00\exe
    -> arg[ 28]: -Djava.class.path=D:\usr\sap\SMA\DVEBMGS00\exe\jstartup.jar;D:\usr\sap\SMA\DVEBMGS00\exe\jvmx.jar;.\bin\boot\boot.jar;.\bin\boot\jaas.jar;.\bin\system\bytecode.jar;.
    -> arg[ 29]: -Djava.library.path=C:\j2sdk1.4.2_14\jre\bin\server;C:\j2sdk1.4.2_14\jre\bin;C:\j2sdk1.4.2_14\bin;D:\usr\sap\SMA\DVEBMGS00\j2ee\os_libs;C:\oracle\SMA\102\bin;C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System32\Wbem;C:\Program Files\OpenSSH\bin;C:\Program Files\System Center Operations Manager 2007\;D:\usr\sap\SMA\SYS\exe\uc\NTI386
    -> arg[ 30]: -Dmemory.manager=512M
    -> arg[ 31]: -Xmx512M
    -> arg[ 32]: -Xms512M
    -> arg[ 33]: -DLoadBalanceRestricted=no
    -> arg[ 34]: -Djstartup.mode=JCONTROL
    -> arg[ 35]: -Djstartup.ownProcessId=15808
    -> arg[ 36]: -Djstartup.ownHardwareId=Y0571960686
    -> arg[ 37]: -Djstartup.whoami=server
    -> arg[ 38]: -Djstartup.debuggable=no
    -> arg[ 39]: -DSAPINFO=SMA_00_server
    -> arg[ 40]: -DSAPSTART=1
    -> arg[ 41]: -DCONNECT_PORT=1130
    -> arg[ 42]: -DSAPSYSTEM=00
    -> arg[ 43]: -DSAPSYSTEMNAME=SMA
    -> arg[ 44]: -DSAPMYNAME=BKKT031A_SMA_00
    -> arg[ 45]: -DSAPPROFILE=D:\usr\sap\SMA\SYS\profile\SMA_DVEBMGS00_BKKT031A
    -> arg[ 46]: -DFRFC_FALLBACK=ON
    -> arg[ 47]: -DFRFC_FALLBACK_HOST=localhost
    -> arg[ 48]: -DSAPSTARTUP=1
    -> arg[ 49]: -DSAPSYSTEM=00
    -> arg[ 50]: -DSAPSYSTEMNAME=SMA
    -> arg[ 51]: -DSAPMYNAME=BKKT031A_SMA_00
    -> arg[ 52]: -DSAPDBHOST=BKKT031A
    -> arg[ 53]: -Dj2ee.dbhost=BKKT031A
    Mon Feb 25 16:20:04 2008
    CompilerOracle: exclude com/sapportals/portal/pb/layout/taglib/ContainerTag addIviewResources
    CompilerOracle: exclude com/sap/engine/services/keystore/impl/security/CodeBasedSecurityConnector getApplicationDomain
    CompilerOracle: exclude com/sap/engine/services/rmi_p4/P4StubSkeletonGenerator generateStub
    CompilerOracle: exclude com/sapportals/portal/prt/util/StringUtils escapeToJS
    CompilerOracle: exclude com/sapportals/portal/prt/core/broker/PortalServiceItem startServices
    CompilerOracle: exclude com/sap/engine/services/webservices/server/deploy/WSConfigurationHandler downloadFile
    CompilerOracle: exclude com/sapportals/portal/prt/jndisupport/util/AbstractHierarchicalContext lookup
    CompilerOracle: exclude com/sapportals/portal/navigation/cache/CacheNavigationNode getAttributeValue
    CompilerOracle: exclude com/sapportals/portal/navigation/TopLevelNavigationiView PrintNode
    CompilerOracle: exclude com/sapportals/wcm/service/ice/wcm/ICEPropertiesCoder encode
    CompilerOracle: exclude com/sap/lcr/pers/delta/importing/ObjectLoader loadObjects
    CompilerOracle: exclude com/sap/engine/services/webservices/jaxrpc/encoding/InstanceBuilder readElement
    CompilerOracle: exclude com/sap/engine/services/webservices/jaxrpc/encoding/InstanceBuilder readSequence
    CompilerOracle: exclude com/sap/engine/services/webservices/jaxrpc/encoding/TypeMappingImpl initializeRelations
    CompilerOracle: exclude com/sap/engine/services/webservices/jaxrpc/encoding/GeneratedComplexType _loadInto
    [Thr 12716] JHVM_LoadJavaVM: Java VM created OK.
    JHVM_BuildArgumentList: main method arguments of node [server0]
    [Thr 15780] Mon Feb 25 16:20:09 2008
    [Thr 15780] JHVM_RegisterNatives: registering methods in com.sap.bc.krn.perf.PerfTimes
    [Thr 15780] Mon Feb 25 16:20:11 2008
    [Thr 15780] JHVM_RegisterNatives: registering methods in com.sap.bc.proj.jstartup.JStartupFramework
    [Thr 15780] JLaunchISetClusterId: set cluster id 3244050
    [Thr 15780] Mon Feb 25 16:20:12 2008
    [Thr 15780] JLaunchISetState: change state from [Initial (0)] to [Waiting for start (1)]
    [Thr 15780] JLaunchISetState: change state from [Waiting for start (1)] to [Starting (2)]
    [Thr 4828] Mon Feb 25 16:21:17 2008
    [Thr 4828] JLaunchIExitJava: exit hook is called (rc = -11113)
    [Thr 4828] **********************************************************************
    ERROR => The Java VM terminated with a non-zero exit code.
    Please see SAP Note 943602 , section 'J2EE Engine exit codes'
    for additional information and trouble shooting.
    [Thr 4828] JLaunchCloseProgram: good bye (exitcode = -11113)
    trc file: "D:\usr\sap\SMA\DVEBMGS00\work\dev_server0", trc level: 1, release: "700"
    node name   : ID3244050
    pid         : 7528
    system name : SMA
    system nr.  : 00
    started at  : Mon Feb 25 16:27:52 2008
    arguments       :
           arg[00] : D:\usr\sap\SMA\DVEBMGS00\exe\jlaunch.exe
           arg[01] : pf=D:\usr\sap\SMA\SYS\profile\SMA_DVEBMGS00_BKKT031A
           arg[02] : -DSAPINFO=SMA_00_server
           arg[03] : pf=D:\usr\sap\SMA\SYS\profile\SMA_DVEBMGS00_BKKT031A
           arg[04] : -DSAPSTART=1
           arg[05] : -DCONNECT_PORT=1130
           arg[06] : -DSAPSYSTEM=00
           arg[07] : -DSAPSYSTEMNAME=SMA
           arg[08] : -DSAPMYNAME=BKKT031A_SMA_00
           arg[09] : -DSAPPROFILE=D:\usr\sap\SMA\SYS\profile\SMA_DVEBMGS00_BKKT031A
           arg[10] : -DFRFC_FALLBACK=ON
           arg[11] : -DFRFC_FALLBACK_HOST=localhost
    [Thr 7060] Mon Feb 25 16:27:52 2008
    [Thr 7060] *** WARNING => INFO: Unknown property [instance.box.number=SMADVEBMGS00bkkt031a] [jstartxx.c   841]
    [Thr 7060] *** WARNING => INFO: Unknown property [instance.en.host=BKKT031A] [jstartxx.c   841]
    [Thr 7060] *** WARNING => INFO: Unknown property [instance.en.port=3201] [jstartxx.c   841]
    [Thr 7060] *** WARNING => INFO: Unknown property [instance.system.id=0] [jstartxx.c   841]
    JStartupReadInstanceProperties: read instance properties [D:\usr\sap\SMA\DVEBMGS00\j2ee\cluster\instance.properties]
    -> ms host    : BKKT031A
    -> ms port    : 3901
    -> OS libs    : D:\usr\sap\SMA\DVEBMGS00\j2ee\os_libs
    -> Admin URL  :
    -> run mode   : safe
    -> run action : UPGRADE
    -> enabled    : yes
    Used property files
    -> files [00] : D:\usr\sap\SMA\DVEBMGS00\j2ee\cluster\instance.properties
    Instance properties
    -> ms host    : BKKT031A
    -> ms port    : 3901
    -> os libs    : D:\usr\sap\SMA\DVEBMGS00\j2ee\os_libs
    -> admin URL  :
    -> run mode   : safe
    -> run action : UPGRADE

    Hi Bruyneel,
    I've solved the problem. I think while doing kernel or component upgrade SAP clear all configuration that connected from ABAP and JAVA. You can re-config from config tool.
    1. Goto \usr\sap\<SID>\<SIst.Num>\j2ee\configtool and execute go.bat
    2. cluster-data -> global server configuration -> services -> com.sap.security.core.ume.service.
    3. Configure:
    ume.login.guest_user.uniquefields with J2EE_GUEST, and make sure the user is already exist in ABAP
    ume.persistence.data_source_configuration     dataSourceConfiguration_abap.xml
    ume.r3.connection.master.ashost
    ume.r3.connection.master.client
    ume.r3.connection.master.passwd : with SAPJSF user's password
    ume.r3.connection.master.sysnr
    ume.r3.connection.master.user : SAPJSF User
    Refer for this link for help: http://help.sap.com/saphelp_nw04s/helpdata/en/20/361941edd5ef23e10000000a155106/frameset.htm
    Thanks & Best Regards,
    Yan

  • Solution manager service desk - configuration -pls help

    Hi Forum,
    I have completed basic configuration of service desk (solution manager 7.1) and able to realize things like create/process/confirm message and email notification after automatic support team determination (which works well based on component). However facing below issues and have few requirement.
    1. Once the support team gets determined automaitcally based on component field 'Support Team' gets filled with a predeifined value which is obvious however furhter to that when i wish to change the 'Support Team' manually its grayed out i.e. i am not able to change it as it goes to non-edit mode. how to solve this issue?
    2. In mail notification if message is raised from the satellite system or solution manager itself i am receiving the details of the system e.g. products installed and software components which makes message unneccesarily long. Can i configure system to produce e-mail noification without system info so that a notification can be kept short. (This is required as client needs to use service desk for internal purpose and not happy to see the system information as its increasing the length of the message)
    3. While creating organizational structure in /nppoma_crm . i have created organizational unit/Support team/support employees..now in support team determination e-mail notification goes to the determined supoport team (to bp for which e-mail id is entered) however it doesnt goes to the employees mapped under support team as members (pls note bp for each member is maintained along with the e-mail id)
    4. I would like to know the method used for automatic sold-to-party determination as like support team determination & is it possible to reset the number range as while test plenty of messages got created e.g. 8000000584/8000000585/8000000586 to be reset to 8000000001 again so client can start from 8000000001.
    Please help by sharing your thought on this at earliest.
    Regards,
    Rupesh
    Edited by: rupesh_modi12 on Dec 23, 2011 12:25 PM

    Hi Jitu,
    Thank you very much for sharing the links. However sad to say after succesful configuration still the issues mentioned below remains same :
    1. Once the support team gets determined automaitcally based on component field 'Support Team' gets filled with a predeifined value which is obvious however furhter to that when i wish to change the 'Support Team' manually its grayed out i.e. i am not able to change it as it goes to non-edit mode. how to solve this issue?
    2. In mail notification if message is raised from the satellite system or solution manager itself i am receiving the details of the system e.g. products installed and software components which makes message unneccesarily long. Can i configure system to produce e-mail noification without system info so that a notification can be kept short. (This is required as client needs to use service desk for internal purpose and not happy to see the system information as its increasing the length of the message)
    3. While creating organizational structure in /nppoma_crm . i have created organizational unit/Support team/support employees..now in support team determination e-mail notification goes to the determined supoport team (to bp for which e-mail id is entered) however it doesnt goes to the employees mapped under support team as members (pls note bp for each member is maintained along with the e-mail id)
    4. I would like to know the method used for automatic sold-to-party determination as like support team determination & is it possible to reset the number range as while test plenty of messages got created e.g. 8000000584/8000000585/8000000586 to be reset to 8000000001 again so client can start from 8000000001.
    Regards,
    Rupesh

  • Alert Mail configuration in Solution Manager 7.1 for Portal Runtime errors

    Dear Friends,
    We have EP7.01 SP5  installed on windows environment with Oracle DB. Also we have  SAP EHP 1 for SAP Solution Manager 7.0.
    Please help to provide steps to configure
    proactive mail alert configuration ,
    GRMG for High availability
    Any portal runtime errors
    for PORTAL services in Solution Manager.
    Regards,
    Venkat.

    Hello Venkat,
    You will have to include the Portal system in the Central System administration of your Solution Manager.
    As the EP system will be monitored by a sapccmsr running with -j2ee option this one can be configured separately. The agent will be started using the monitoring segment of the J2EE instance and therefore can be started more than once.
    Here you should also use the latest sapccmsr agents.
    The following link provides details on the required agents:
    http://help.sap.com/saphelp_nw2004s/helpdata/en/ca/118110ff542640b7c86b570cc61ae3/frameset.htm
    Please refer the below notes.
    214247     RZ20: Questions on configuration of monitoring data
    704349     Activating the CCMS monitoring for TREX 6.1 (NW2004
    Note the EP system can only be monitored by using the SAPCCMSR agents. and then by implement a central autoreaction method you can generate e-mails from CCMS.
    Automatic emails will get generated when certain thresholds are met. You must configure the thresholds from the central monitoring system for the nodes that you want email to be generated.
    Please follow the steps in the note to configure central auto reaction.
    429265 CCMS monitor architecture: Central auto-reaction
    In the central monitoring system ( Solution Manager in your case ), Goto RZ20, choose the monitor for the nodes that you are monitoring. Select the node, click properties, & check the threshold values.
    Also refer to the following notes:
    547024 - Transfer the EP 5.0 Monitoring-Data to SAP CCMS
    644783 -P 6.0 Monitoring via CCMS / SolMan
    Also, check the following link that has information on portal monitoring  :
    http://service.sap.com/~sapidb/011000358700002004322004E
    I guess this is a whole lot of information to assimilate and will be helpful to you to setup what you intend to.
    Regards
    Amit

  • Where can i find the configuration guide for a solution manager beginner

    dear all:
           as the title,expect your reply.
    thanks!

    Hi Zuiyong,
    the configuration guide of SAP Solution Manager contains only same general information like strategy, required SPs in sat. systems, authorization and notes.
    The 'REAL' configuration guide can will find in the system in the transaction SPRO->Referenz.IMG ->Solution Manager->Solution Manager-> Basic Settings. These settings you have to make to use standard SAP Solution Manager. In the are enhanced settings you can find additional settings for additional features.
    Regards,
    Udo Lang

  • Setting up EarlyWatch in Solution manager

    Hi Guys
      I am trying to configure Early Watch in solution manager(System Id u2013SOL , Installation No - 0020306432) for an satellite system (System Id -DEV u2013Installation No : 0020181089).
    I have followed all the configuration steps listed below :
    1.     Configuration RFCs to market place SAPOSS and to satellite Systems and RFC Back to solution manager. All RFC like SAPOSS and Back has been tested from SDCCN (Solution manager and satellite system)
    2.     Configured  SDCCN in solution manager and in satellite system except u201CGenerate Includes for Service data control centeru201D in SPRO of solution manager as this process is getting time out and not letting us to generate all the includes
    3.     Activated Service data Control center locally and assign solution manager as u2018Master system for allu2019.
    4.     Activated SDCCN in satellite system(DEV) ,Created Earlywatch Service in Solution manager for DEV system  and also created/Started u2018Refresh Sessionu2019 in SDCCN of DEV(Satellite system)
    5.     This successfully shows me Early watch link in u2018Waitingu2019 Status in solution manager.
    6.     I click on u2018Start Service Processingu2019 to Schedule/Run u201CSM:EXEC SERVICESu201D background job .
    Problem :  Background job u201CSM:EXEC SERVICESu201D get cancelled after some time and throws a Dump which is pasted below.
    Dump shows that an include u2018/1CAGTF/IF_LOGFUNC_000393u2019  is missing which should have been generated while activating the includes for SDCCN in SPRO of solution manager.
    I found includes from u2018/1CAGTF/IF_LOGFUNC_000001u2019 to  u2018/1CAGTF/IF_LOGFUNC_000353u2019 in the system as it seems that not all include have been generated  . 
    *Could you please help me to provide some SAP note so that I would be able to generate all the includes .  *
    DUMP
    Runtime Errors         SYNTAX_ERROR
    Date and Time          24.05.2008 00:01:02
    Short text
    Syntax error in program "RDSVASAEW_ROOT_____________073 ".
    What happened?
    Error in the ABAP Application Program
    The current ABAP program "SAPLDSVAS_PROC" had to be terminated because it has
    come across a statement that unfortunately cannot be executed.
    The following syntax error occurred in program "RDSVASAEW_ROOT_____________073
    " in include "RDSVASAEW_ROOT_____________073 " in
    line 96:
    "INCLUDE report "/1CAGTF/IF_LOGFUNC_000393" not found."
    The include has been created and last changed by:
    Created by: "SAP "
    Last changed by: "SAP "
    What can you do?
    Please eliminate the error by performing a syntax check
    (or an extended program check) on the program "RDSVASAEW_ROOT_____________073
    You can also perform the syntax check from the ABAP Editor.
    If the problem persists, proceed as follows:
    Note down which actions and inputs caused the error.
    To process the problem further, contact you SAP system
    administrator.
    Using Transaction ST22 for ABAP Dump Analysis, you can look
    at and manage termination messages, and you can also
    keep them for a long time.
    Error analysis
    The following syntax error was found in the program
    RDSVASAEW_ROOT_____________073 :
    "INCLUDE report "/1CAGTF/IF_LOGFUNC_000393" not found."
    How to correct the error
    Probably the only way to eliminate the error is to correct the program.
    If you cannot solve the problem yourself and want to send an error
    notification to SAP, include the following information:
    1. The description of the current problem (short dump)
    To save the description, choose "System->List->Save->Local File
    (Unconverted)".
    2. Corresponding system log
    Display the system log by calling transaction SM21.
    Restrict the time interval to 10 minutes before and five minutes
    after the short dump. Then choose "System->List->Save->Local File
    (Unconverted)".
    3. If the problem occurs in a problem of your own or a modified SAP
    program: The source code of the program
    In the editor, choose "Utilities->More
    Utilities->Upload/Download->Download".
    4. Details about the conditions under which the error occurred or which
    actions and input led to the error.
    System environment
    SAP-Release 700
    Application server... "mslsol"
    Network address...... "192.168.193.154"
    Operating system..... "Windows NT"
    Release.............. "5.2"
    Hardware type........ "2x Intel 801586"
    Character length.... 16 Bits
    Pointer length....... 32 Bits
    Work process number.. 10
    Shortdump setting.... "full"
    Database server... "MSLSOL"
    Database type..... "ORACLE"
    Database name..... "SOL"
    Database user ID.. "SAPSR3"
    Char.set.... "C"
    SAP kernel....... 700
    created (date)... "Aug 29 2006 00:18:21"
    create on........ "NT 5.0 2195 Service Pack 4 x86 MS VC++ 13.10"
    Database version. "OCI_10201_SHARE (10.2.0.2.0) "
    Patch level. 75
    Patch text.. " "
    Database............. "ORACLE 9.2.0.., ORACLE 10.1.0.., ORACLE 10.2.0.."
    SAP database version. 700
    Operating system..... "Windows NT 5.0, Windows NT 5.1, Windows NT 5.2"
    Memory consumption
    Roll.... 8176
    EM...... 29266272
    Heap.... 0
    Page.... 24576
    MM Used. 24845128
    MM Free. 236264
    User and Transaction
    Client.............. 600
    User................ "BASISA"
    Language key........ "E"
    Transaction......... " "
    Program............. "SAPLDSVAS_PROC"
    Screen.............. "SAPMSSY0 1000"
    Screen line......... 6
    Information on where terminated
    Termination occurred in the ABAP program "SAPLDSVAS_PROC" - in "EXECUTE".
    The main program was "RDSMOPBACK_AUTOSESSIONS ".
    In the source code you have the termination point in line 2146
    of the (Include) program "LDSVAS_PROCCD0".
    The program "SAPLDSVAS_PROC" was started as a background job.
    Job Name....... "SM:EXEC SERVICES"
    Job Initiator.. "BASISA"
    Job Number..... 00384300
    Source Code Extract
    Line
    SourceCde
    2116
    ls_stdparameter-versnr           = po_ctnode->versnr.
    2117
    ls_stdparameter-grp              = po_ctnode->grp.
    2118
    ls_stdparameter-id               = po_ctnode->id.
    2119
    ls_stdparameter-reference_versnr = po_ctnode->reference_versnr.
    2120
    ls_stdparameter-reference_grp    = po_ctnode->reference_grp.
    2121
    ls_stdparameter-reference_id     = po_ctnode->reference_id.
    2122
    else.
    2123
    ls_stdparameter-grp              = pf_grp.
    2124
    ls_stdparameter-versnr           = pf_versnr.
    2125
    ls_stdparameter-reference_grp    = pf_grp.
    2126
    ls_stdparameter-reference_versnr = pf_versnr.
    2127
    endif.
    2128
    2129
      Formroutinen aufrufen
    2130
    loop at    actseq
    2131
    into  ls_actrel
    2132
    where exec_time = pf_exec_time.
    2133
    check ls_actrel-exec_time ne gf_exec_time_event
    2134
    or ( ls_actrel-exec_time = gf_exec_time_event and
    2135
    ls_actrel-event     = pf_event               ).
    2136
    call function 'DSVAS_CDMNT_FORM_NAME'
    2137
    exporting
    2138
    pf_container_type = 'A'
    2139
    pf_form_number    = ls_actrel-action
    2140
    importing
    2141
    pf_form_name      = lf_form_name.
    2142
    perform (lf_form_name)
    2143
    in program (program)
    2144
    using ls_stdparameter
    2145
    if found.
    >>>>>
    endloop.
    2147
    endmethod.                    "execute
    2148
    2149
    Collect_Known_Events
    2150
    method collect_known_events.
    2151
    data: ls_actseq type line of ltype_action_sequence_table,
    2152
    lf_event  type dsvasactseq-event.
    2153
    2154
    loop at actseq into ls_actseq
    2155
    where ( exec_time = gf_exec_time_event and
    2156
    event     ne space                 )
    2157
    or   exec_time = gf_exec_time_1
    2158
    or   exec_time = gf_exec_time_2
    2159
    or   exec_time = gf_exec_time_3
    2160
    or   exec_time = gf_exec_time_modus_close.
    2161
    if ls_actseq-exec_time = gf_exec_time_event.
    2162
    read table pt_events with table key table_line = ls_actseq-event
    2163
    transporting no fields.
    2164
    if sy-subrc ne 0.
    2165
    insert ls_actseq-event into table pt_events.
    Contents of system fields
    Name
    Val.
    SY-SUBRC
    0
    SY-INDEX
    1
    SY-TABIX
    1
    SY-DBCNT
    0
    SY-FDPOS
    30
    SY-LSIND
    0
    SY-PAGNO
    0
    SY-LINNO
    1
    SY-COLNO
    1
    SY-PFKEY
    SY-UCOMM
    SY-TITLE
    DSWP: Execute rule set
    SY-MSGTY
    E
    SY-MSGID
    FL
    SY-MSGNO
    046
    SY-MSGV1
    DSVAS_TOOLS_PACKAGE_GET
    SY-MSGV2
    SY-MSGV3
    SY-MSGV4
    SY-MODNO
    0
    SY-DATUM
    20080524
    SY-UZEIT
    000049
    SY-XPROG
    SAPCNVE
    SY-XFORM
    CONVERSION_EXIT
    Active Calls/Events
    No.   Ty.          Program                             Include                             Line
    Name
    11 FORM         SAPLDSVAS_PROC                      LDSVAS_PROCCD0                       2146
    EXECUTE
    10 METHOD       SAPLDSVAS_PROC                      LDSVAS_PROCCD0                       2142
    LCL_ACTION_SEQUENCE=>EXECUTE
    9 METHOD       SAPLDSVAS_PROC                      LDSVAS_PROCCTI                       1741
    LCL_CHECK_TREENODE=>EXECUTE
    8 METHOD       SAPLDSVAS_PROC                      LDSVAS_PROCCTI                       1792
    LCL_CHECK_TREENODE=>EXECUTE_AND_PROPAGATE
    7 METHOD       SAPLDSVAS_PROC                      LDSVAS_PROCCTI                       1806
    LCL_CHECK_TREENODE=>EXECUTE_AND_PROPAGATE
    6 METHOD       SAPLDSVAS_PROC                      LDSVAS_PROCSEI                       2025
    LCL_SESSION=>EXECUTE
    5 METHOD       SAPLDSVAS_PROC                      LDSVAS_PROCSEI                       1582
    LCL_SESSION=>CONTEXT_INSTANCES_CREATE
    4 METHOD       SAPLDSVAS_PROC                      LDSVAS_PROCSEI                       1995
    LCL_SESSION=>EXECUTE
    3 FUNCTION     SAPLDSVAS_PROC                      LDSVAS_PROCU02                        303
    DSVAS_PROC_SESSION_OPEN
    2 METHOD       CL_DSMOP_SOLUTION=============CP    CL_DSMOP_SOLUTION=============CM01P   184
    CL_DSMOP_SOLUTION=>START_PERIODIC_SERVICES
    1 EVENT        RDSMOPBACK_AUTOSESSIONS             RDSMOPBACK_AUTOSESSIONS                72
    START-OF-SELECTION
    Chosen variables
    Name
    Val.
    No.      11 Ty.          FORM
    Name  EXECUTE
    PF_EXEC_TIME
    I
    4
    9
    0
    0
    PF_EVENT
    2222222222222222222222222222222222222222
    0000000000000000000000000000000000000000
    0000000000000000000000000000000000000000
    0000000000000000000000000000000000000000
    PO_CTNODE
    |
    | 2000D000 |
    | E0001C00 |
    | PF_GRP |
    |  |
    | 22222222222222222222 |
    | 00000000000000000000 |
    | 00000000000000000000 |
    | 00000000000000000000 |
    | PF_VERSNR |
    | 00000 |
    | 33333 |
    | 00000 |
    | 00000 |
    | 00000 |
    | <%_L02E>-EXEC_TIME |
    | ??? |
    | ?????? |
    | ?????? |
    | <%_L02F> |
    | I |
    | 4 |
    | 9 |
    | 0 |
    | 0 |
    | LS_ACTREL-EXEC_TIME |
    | I |
    | 4 |
    | 9 |
    | 0 |
    | 0 |
    | GF_EXEC_TIME_EVENT |
    | E |
    | 4 |
    | 5 |
    | 0 |
    | 0 |
    | SYST-REPID |
    | SAPLDSVAS_PROC |
    | 5454455455554422222222222222222222222222 |
    | 310C43613F02F300000000000000000000000000 |
    | 0000000000000000000000000000000000000000 |
    | 0000000000000000000000000000000000000000 |
    | LS_ACTREL-EVENT |
    |  |
    | 2222222222222222222222222222222222222222 |
    | 0000000000000000000000000000000000000000 |
    | 0000000000000000000000000000000000000000 |
    | 0000000000000000000000000000000000000000 |
    | SY-SAPRL+0(4) |
    | 70 |
    | 33 |
    | 70 |
    | 00 |
    | 00 |
    | LS_ACTREL-ACTION |
    | 108 |
    | 333 |
    | 108 |
    | 000 |
    | 000 |
    | LF_FORM_NAME |
    | ACTION_108 |
    | 44544453332222222222222222222222 |
    | 1349FEF1080000000000000000000000 |
    | 00000000000000000000000000000000 |
    | 00000000000000000000000000000000 |
    | ME->PROGRAM |
    | RDSVASAEW_ROOT_____________073 |
    | 5455454455544555555555555553332222222222 |
    | 243613157F2FF4FFFFFFFFFFFFF0730000000000 |
    | 0000000000000000000000000000000000000000 |
    | 0000000000000000000000000000000000000000 |
    | %_DUMMY$$ |
    |  |
    | 2222 |
    | 0000 |
    | 0000 |
    | 0000 |
    | LS_STDPARAMETER |
    | EA6000000000255###ESESSION                                           00047EA_ROOT |
    | 4433333333333330004545544422222222222222222222222222222222222222222223333344554452222222222222 |
    | 516000000000255010535339FE00000000000000000000000000000000000000000000004751F2FF40000000000000 |
    | 0000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000 |
    | 0000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000 |
    | No.      10 Ty.          METHOD |
    | Name  LCL_ACTION_SEQUENCE=>EXECUTE |
    | PF_EXEC_TIME |
    | I |
    | 4 |
    | 9 |
    | 0 |
    | 0 |
    | PF_EVENT |
    |  |
    | 2222222222222222222222222222222222222222 |
    | 0000000000000000000000000000000000000000 |
    | 0000000000000000000000000000000000000000 |
    | 0000000000000000000000000000000000000000 |
    | PO_CTNODE |
    |
    2000D000
    E0001C00
    PF_GRP
    22222222222222222222
    00000000000000000000
    00000000000000000000
    00000000000000000000
    PF_VERSNR
    00000
    33333
    00000
    00000
    00000
    <%_L02E>-EXEC_TIME
    <%_L02F>
    I
    4
    9
    0
    0
    LS_ACTREL-EXEC_TIME
    I
    4
    9
    0
    0
    LS_ACTREL-EVENT
    2222222222222222222222222222222222222222
    0000000000000000000000000000000000000000
    0000000000000000000000000000000000000000
    0000000000000000000000000000000000000000
    LS_ACTREL-ACTION
    108
    333
    108
    000
    000
    LF_FORM_NAME
    ACTION_108
    44544453332222222222222222222222
    1349FEF1080000000000000000000000
    00000000000000000000000000000000
    00000000000000000000000000000000
    ME->PROGRAM
    RDSVASAEW_ROOT_____________073
    5455454455544555555555555553332222222222
    243613157F2FF4FFFFFFFFFFFFF0730000000000
    0000000000000000000000000000000000000000
    0000000000000000000000000000000000000000
    LS_STDPARAMETER
    EA6000000000255###ESESSION                                           00047EA_ROOT
    4433333333333330004545544422222222222222222222222222222222222222222223333344554452222222222222
    516000000000255010535339FE00000000000000000000000000000000000000000000004751F2FF40000000000000
    0000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000
    0000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000
    No.       9 Ty.          METHOD
    Name  LCL_CHECK_TREENODE=>EXECUTE
    PF_EXEC_TIME
    I
    4
    9
    0
    0
    PF_EVENT
    2222222222222222222222222222222222222222
    0000000000000000000000000000000000000000
    0000000000000000000000000000000000000000
    0000000000000000000000000000000000000000
    GF_EXEC_TIME_ATTRIBUTES
    a
    6
    1
    0
    0
    RSJOBINFO
    00000000000000                                  ##
    2222222222222222222222222222222233333333333333222222222222222222222222222222222200
    0000000000000000000000000000000000000000000000000000000000000000000000000000000000
    0000000000000000000000000000000000000000000000000000000000000000000000000000000000
    0000000000000000000000000000000000000000000000000000000000000000000000000000000000
    ME
    |
    | 2000D000 |
    | E0001C00 |
    | GT_OPEN_SESSIONS |
    | Table IT_3668[1x44] |
    | FUNCTION-POOL=DSVAS_PROCDATA=GT_OPEN_SESSIONS |
    | Table reference: 1911 |
    | TABH+  0(20) = 807E0D3E000000000000000077070000540E0000 |
    | TABH+ 20(20) = 010000002C000000FFFFFFFF0417010010040000 |
    | TABH+ 40( 8) = 10000000A4318001 |
    | store        = 0x807E0D3E |
    | ext1         = 0x00000000 |
    | shmId        = 0     (0x00000000) |
    | id           = 1911  (0x77070000) |
    | label        = 3668  (0x540E0000) |
    | fill         = 1     (0x01000000) |
    | leng         = 44    (0x2C000000) |
    | loop         = -1    (0xFFFFFFFF) |
    | xtyp         = TYPE#000007 |
    | occu         = 16    (0x10000000) |
    | access       = 4     (ItAccessHashed) |
    | idxKind      = 0     (ItIndexNone) |
    | uniKind      = 1     (ItUnique) |
    | keyKind      = 3     (user defined) |
    | cmpMode      = 8     (cmpManyEq) |
    | occu0        = 1 |
    | groupCntl    = 0 |
    | rfc          = 0 |
    | unShareable  = 0 |
    | mightBeShared = 0 |
    | sharedWithShmTab = 0 |
    | isShmLockId  = 0 |
    | gcKind       = 0 |
    | isUsed       = 1 |
    | isCtfyAble   = 1 |
    | >>>>> Shareable Table Header Data <<<<< |
    | tabi         = 0xC0AB0D3E |
    | pgHook       = 0x00000000 |
    | idxPtr       = 0x78F10D3E |
    | shmTabhSet   = 0x00000000 |
    | id           = 2504  (0xC8090000) |
    | refCount     = 0     (0x00000000) |
    | tstRefCount  = 0     (0x00000000) |
    | lineAdmin    = 16    (0x10000000) |
    | lineAlloc    = 16    (0x10000000) |
    | shmVersId    = 0     (0x00000000) |
    | shmRefCount  = 1     (0x01000000) |
    | >>>>> 1st level extension part <<<<< |
    | regHook      = Not allocated |
    | collHook     = Not allocated |
    | ext2         = Not allocated |
    | >>>>> 2nd level extension part <<<<< |
    | tabhBack     = Not allocated |
    | delta_head   = Not allocated |
    | pb_func      = Not allocated |
    | pb_handle    = Not allocated |
    | GF_EXEC_TIME_BEFORE_REPORT_GEN |
    | R |
    | 5 |
    | 2 |
    | 0 |
    | 0 |
    | GF_EXEC_TIME_INIT |
    | I |
    | 4 |
    | 9 |
    | 0 |
    | 0 |
    | ME->INITIALIZED |
    |  |
    | 2 |
    | 0 |
    | 0 |
    | 0 |
    | GF_EXEC_TIME_AFTER |
    | A |
    | 4 |
    | 1 |
    | 0 |
    | 0 |
    | ME->ACTSEQ |
    |
    2000D000
    C0003C00
    SCREEN
    2222222222222222222222222222222222222222222222222222222222222222222222222222222222222222222222
    0000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000
    0000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000
    0000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000
    ME->HAS_TABLES
    X
    5
    8
    0
    0
    SYST
    ##########################A###P##############################################T###ÿ##### u####
    0000000000000000000000100040005000000050000000007000000000000000000000000000105000F00050270000
    1000101000001000000000E010101000000000C0000000004000000000000000000000000000604000F00080050600
    0000000000000000000000000000000000000000000000001000000000000000000000000000000000000040000000
    00000000000000000000000000000000000000000000000070000000000000000000000000000000000000D000000C
    SY-REPID
    SAPLDSVAS_PROC
    5454455455554422222222222222222222222222
    310C43613F02F300000000000000000000000000
    0000000000000000000000000000000000000000
    0000000000000000000000000000000000000000
    ME->CHECK_TABLES
    |
    | 2000D000 |
    | 3000CC00 |
    | No.       8 Ty.          METHOD |
    | Name  LCL_CHECK_TREENODE=>EXECUTE_AND_PROPAGATE |
    | PF_EXEC_TIME |
    | I |
    | 4 |
    | 9 |
    | 0 |
    | 0 |
    | PF_EVENT |
    |  |
    | 2222222222222222222222222222222222222222 |
    | 0000000000000000000000000000000000000000 |
    | 0000000000000000000000000000000000000000 |
    | 0000000000000000000000000000000000000000 |
    | PF_CON |
    | SESSION |
    | 5455444222 |
    | 35339FE000 |
    | 0000000000 |
    | 0000000000 |
    | PF_INS |
    |  |
    | 2222222222222222222222222222222222222222 |
    | 0000000000000000000000000000000000000000 |
    | 0000000000000000000000000000000000000000 |
    | 0000000000000000000000000000000000000000 |
    | ME->DYNAMIC |
    | X |
    | 5 |
    | 8 |
    | 0 |
    | 0 |
    | ME |
    |
    2000D000
    E0001C00
    GF_SESSION_DEF_TYPE_MORE_DEV
    L
    4
    C
    0
    0
    ME->ACTIVE
    X
    5
    8
    0
    0
    GF_SESSION_DEF_TYPE_VERSION
    V
    5
    6
    0
    0
    ME->CON
    SESSION
    5455444222
    35339FE000
    0000000000
    0000000000
    ME->INS
    2222222222222222222222222222222222222222
    0000000000000000000000000000000000000000
    0000000000000000000000000000000000000000
    0000000000000000000000000000000000000000
    ME->CHILD_CONDSEQ
    F0000000
    F0000000
    GF_CONTEXT_SESSION
    SESSION
    5455444222
    35339FE000
    0000000000
    0000000000
    ME->CHILDREN
    Table[initial]
    LO_TNODE
    |
    | F0000000 |
    | F0000000 |
    | %_ARCHIVE |
    |  |
    | 2222222222222222222222222222222222222222222222222222222222222222222222222222222222222222222222 |
    | 0000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000 |
    | 0000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000 |
    | 0000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000 |
    | No.       7 Ty.          METHOD |
    | Name  LCL_CHECK_TREENODE=>EXECUTE_AND_PROPAGATE |
    | PF_EXEC_TIME |
    | I |
    | 4 |
    | 9 |
    | 0 |
    | 0 |
    | PF_EVENT |
    |  |
    | 2222222222222222222222222222222222222222 |
    | 0000000000000000000000000000000000000000 |
    | 0000000000000000000000000000000000000000 |
    | 0000000000000000000000000000000000000000 |
    | PF_CON |
    | SESSION |
    | 5455444222 |
    | 35339FE000 |
    | 0000000000 |
    | 0000000000 |
    | PF_INS |
    |  |
    | 2222222222222222222222222222222222222222 |
    | 0000000000000000000000000000000000000000 |
    | 0000000000000000000000000000000000000000 |
    | 0000000000000000000000000000000000000000 |
    | ME |
    |
    2000D000
    F0000C00
    ME->CHILD_CONDSEQ
    |
    | F0000000 |
    | F0000000 |
    | ME->CHILDREN |
    | Table IT_3674[26x8] |
    | DATA=CHILDREN
    Table reference: 1919
    TABH+  0(20) = 68550D3E00000000000000007F0700005A0E0000
    TABH+ 20(20) = 1A00000008000000800100000417010030080000
    TABH+ 40( 8) = 10000000C1288001
    store        = 0x68550D3E
    ext1         = 0x00000000
    shmId        = 0     (0x00000000)
    id           = 1919  (0x7F070000)
    label        = 3674  (0x5A0E0000)
    fill         = 26    (0x1A000000)
    leng         = 8     (0x08000000)
    loop         = 384   (0x80010000)
    xtyp         = TYPE#000029
    occu         = 16    (0x10000000)
    access       = 1     (ItAccessStandard)
    idxKind      = 0     (ItIndexNone)
    uniKind      = 2     (ItUniqueNon)
    keyKind      = 1     (default)
    cmpMode      = 4     (cmpSingleEq)
    occu0        = 1
    groupCntl    = 0
    rfc          = 0
    unShareable  = 0
    mightBeShared = 0
    sharedWithShmTab = 0
    isShmLockId  = 0
    gcKind       = 0
    isUsed       = 1
    isCtfyAble   = 1
    >>>>> Shareable Table Header Data <<<<<
    tabi         = 0xB0B10D3E
    pgHook       = 0xF0882E3E
    idxPtr       = 0x00000000
    shmTabhSet   = 0x00000000
    id           = 2508  (0xCC090000)
    refCount     = 0     (0x00000000)
    tstRefCount  = 0     (0x00000000)
    lineAdmin    = 48    (0x30000000)
    lineAlloc    = 48    (0x30000000)
    shmVersId    = 0     (0x00000000)
    shmRefCount  = 1     (0x01000000)
    >>>>> 1st level extension part <<<<<
    regHook      = Not allocated
    collHook     = Not allocated
    ext2         = Not allocated
    >>>>> 2nd level extension part <<<<<
    tabhBack     = Not allocated
    delta_head   = Not allocated
    pb_func      = Not allocated
    pb_handle    = Not allocated
    LO_TNODE
    |
    | 2000D000 |
    | E0001C00 |
    | LO_CTNODE |
    |
    2000D000
    E0001C00
    %_SPACE
    2
    0
    0
    0
    No.       6 Ty.          METHOD
    Name  LCL_SESSION=>EXECUTE
    PF_EXEC_TIME
    I
    4
    9
    0
    0
    PF_EVENT
    2222222222222222222222222222222222222222
    0000000000000000000000000000000000000000
    0000000000000000000000000000000000000000
    0000000000000000000000000000000000000000
    PF_CON
    SESSION
    5455444222
    35339FE000
    0000000000
    0000000000
    PF_INS
    2222222222222222222222222222222222222222
    0000000000000000000000000000000000000000
    0000000000000000000000000000000000000000
    0000000000000000000000000000000000000000
    ME->ACTSEQ
    |
    | F0000000 |
    | F0000000 |
    | ME->GLOBAL_CHECK_GRP |
    | EA_ROOT |
    | 44554452222222222222 |
    | 51F2FF40000000000000 |
    | 00000000000000000000 |
    | 00000000000000000000 |
    | ME->GLOBAL_VERSNR |
    | 00047 |
    | 33333 |
    | 00047 |
    | 00000 |
    | 00000 |
    | ME->CHECK_TREE |
    |
    2000D000
    F0000C00
    GF_EXEC_TIME_MODUS_CLOSE
    W
    5
    7
    0
    0
    ME->RAISED_EVENTS
    Table[initial]
    GF_EXEC_TIME_LOGICAL_COMPLETE
    L
    4
    C
    0
    0
    No.       5 Ty.          METHOD
    Name  LCL_SESSION=>CONTEXT_INSTANCES_CREATE
    LT_ZOMBIES
    Table[initial]
    LS_CTREL-TREENODE
    F0000000
    F0000000
    LO_ZOMBIE
    |
    | F0000000 |
    | F0000000 |
    | LT_NEW_CONINS |
    | Table IT_3670[1x100] |
    | FUNCTION-POOL=DSVAS_PROCCLASS=LCL_SESSIONMETHOD=CONTEXT_INSTANCES_CREATEDATA=LT_NEW_CONINS |
    | Table reference: 1920 |
    | TABH+  0(20) = 90C50D3E30F3DE3D0000000080070000560E0000 |
    | TABH+ 20(20) = 0100000064000000080100000417010060140000 |
    | TABH+ 40( 8) = 01000000C1248401 |
    | store        = 0x90C50D3E |
    | ext1         = 0x30F3DE3D |
    | shmId        = 0     (0x00000000) |
    | id           = 1920  (0x80070000) |
    | label        = 3670  (0x560E0000) |
    | fill         = 1     (0x01000000) |
    | leng         = 100   (0x64000000) |
    | loop         = 264   (0x08010000) |
    | xtyp         = TYPE#000094 |
    | occu         = 1     (0x01000000) |
    | access       = 1     (ItAccessStandard) |
    | idxKind      = 0     (ItIndexNone) |
    | uniKind      = 2     (ItUniqueNon) |
    | keyKind      = 1     (default) |
    | cmpMode      = 2     (cmpSingleMcmpR) |
    | occu0        = 1 |
    | groupCntl    = 0 |
    | rfc          = 0 |
    | unShareable  = 0 |
    | mightBeShared = 1 |
    | sharedWithShmTab = 0 |
    | isShmLockId  = 0 |
    | gcKind       = 0 |
    | isUsed       = 1 |
    | isCtfyAble   = 1 |
    | >>>>> Shareable Table Header Data <<<<< |
    | tabi         = 0x08AB0D3E |
    | pgHook       = 0x00000000 |
    | idxPtr       = 0x00000000 |
    | shmTabhSet   = 0x00000000 |
    | id           = 2505  (0xC9090000) |
    | refCount     = 0     (0x00000000) |
    | tstRefCount  = 0     (0x00000000) |
    | lineAdmin    = 1     (0x01000000) |
    | lineAlloc    = 1     (0x01000000) |
    | shmVersId    = 0     (0x00000000) |
    | shmRefCount  = 1     (0x01000000) |
    | >>>>> 1st level extension part <<<<< |
    | regHook      = 0xB0F0BE3D |
    | collHook     = 0x00000000 |
    | ext2         = 0x00000000 |
    | >>>>> 2nd level extension part <<<<< |
    | tabhBack     = Not allocated |
    | delta_head   = Not allocated |
    | pb_func      = Not allocated |
    | pb_handle    = Not allocated |
    | <LFS_CONINS> |
    | SESSION |
    | 54554442222222222222222222222222222222222222222222 |
    | 35339FE0000000000000000000000000000000000000000000 |
    | 00000000000000000000000000000000000000000000000000 |
    | 00000000000000000000000000000000000000000000000000 |
    | ME |
    |
    90006000
    4000B000
    <LFS_CONINS>-CON
    SESSION
    5455444222
    35339FE000
    0000000000
    0000000000
    <LFS_CONINS>-INS
    2222222222222222222222222222222222222222
    0000000000000000000000000000000000000000
    0000000000000000000000000000000000000000
    0000000000000000000000000000000000000000
    SY
    ##########################A###P##############################################T###ÿ##### u####
    0000000000000000000000100040005000000050000000007000000000000000000000000000105000F00050270000
    1000101000001000000000E010101000000000C0000000004000000000000000000000000000604000F00080050600
    0000000000000000000000000000000000000000000000001000000000000000000000000000000000000040000000
    00000000000000000000000000000000000000000000000070000000000000000000000000000000000000D000000C
    GF_EXEC_TIME_BEFORE
    B
    4
    2
    0
    0
    No.       4 Ty.          METHOD
    Name  LCL_SESSION=>EXECUTE
    PF_EXEC_TIME
    I
    4
    9
    0
    0
    PF_EVENT
    2222222222222222222222222222222222222222
    0000000000000000000000000000000000000000
    0000000000000000000000000000000000000000
    0000000000000000000000000000000000000000
    PF_CON
    2222222222
    0000000000
    0000000000
    0000000000
    PF_INS
    2222222222222222222222222222222222222222
    0000000000000000000000000000000000000000
    0000000000000000000000000000000000000000
    0000000000000000000000000000000000000000
    ME->ACTSEQ
    |
    | F0000000 |
    | F0000000 |
    | ME |
    |
    90006000
    4000B000
    ME->LOGICAL_COMPLETE
    2
    0
    0
    0
    GF_EXEC_TIME_COMPLETE
    C
    4
    3
    0
    0
    ME->COMPLETE
    2
    0
    0
    0
    SY-XFORM
    CONVERSION_EXIT
    444545544454545222222222222222
    3FE65239FEF5894000000000000000
    000000000000000000000000000000
    000000000000000000000000000000
    No.       3 Ty.          FUNCTION
    Name  DSVAS_PROC_SESSION_OPEN
    PF_HANDLE_TO_USE
    0
    0000
    0000
    PF_MAX_TREE
    2
    0
    0
    0
    PF_MODE
    C
    4
    3
    0
    0
    PS_SESSION_NUMBER
    EA6000000000255
    443333333333333
    516000000000255
    000000000000000
    000000000000000
    PF_HANDLE
    1
    0000
    1000
    PF_HIDE_TREE
    2
    0
    0
    0
    PF_MODE_USED
    2
    0
    0
    0
    PF_NEXT_CHECK_GRP
    22222222222222222222
    00000000000000000000
    00000000000000000000
    00000000000000000000
    PF_NEXT_CHECK_ID
    00000
    33333
    00000
    00000
    00000
    PF_NEXT_CON
    2222222222
    0000000000
    0000000000
    0000000000
    PF_NEXT_INS
    2222222222222222222222222222222222222222
    0000000000000000000000000000000000000000
    0000000000000000000000000000000000000000
    0000000000000000000000000000000000000000
    PT_ERRORS
    Table[initial]
    PT_FRONTEND_TREE[]
    Table[initial]
    PF_LANGUAGE
    E
    4
    5
    0
    0
    <%_TABLE_DSVASSESSADMIN>
    LF_BUNDLE_VERSNR
    00038
    33333
    00038
    00000
    00000
    DSVASRESULTSGEN-CLUSTR
    0
    00
    00
    PS_SESSION_NUMBER-SESSNO
    6000000000255
    3333333333333
    6000000000255
    0000000000000
    0000000000000
    LS_OPEN_SESSIONS-SESSION
    |
    | 90006000 |
    | 4000B000 |
    | LO_SESSION |
    |
    90006000
    4000B000
    LS_OPEN_SESSIONS
    EA6000000000255C####k#
    4433333333333334009060
    51600000000025531040B0
    0000000000000000000000
    0000000000000000000000
    SY-XPROG
    SAPCNVE
    5454454222222222222222222222222222222222
    3103E65000000000000000000000000000000000
    0000000000000000000000000000000000000000
    0000000000000000000000000000000000000000
    LS_SESSDEFGEN-MULTI_USER

    Please replace the Service Definitions in your SAP Solution Manager
    system as described in SAP Note 727998.
    As of SAP Solution Manager 7.0 (= 4.0) Support Package Stack 15 (which
    includes ST-PI 700_2005_1 SP06) you can trigger the required steps
    within transaction SDCCN:
    Menu Utilities -> Maintain Service Definitions ->
    Select 'Delete and Replace Service Definitions -> Confirm this
    selection-> Confirm that you want to delete the definitions -> Confirm
    that a new task 'Service Definition Refresh' was created
    Take a note of the task id -> Review the log for this task id when it
    is completed. You should not see any errors for either the update
    of a Service Definitions table or the generation of any re-import
    include.
    Reschedule SM:EXEC SERVICES and the reported dump will no longer
    occur.

  • How to send support message in solution manager?

    Dear All:
    I need a guilde or document can show me how to configure the service desk in solution manager ...like how to set up a support team and how to send the sopport mesage to SAP and role setting
    thanks
    Regards
    Jack Lee

    Dear Expert:
    I tried to finished these document below:
    Service Desk: Support team determination
    /people/dolores.correa/blog/2007/10/06/service-desk-support-team-determination
    Service Desk Implementation Guide
    /people/bruyneel.guillaume/blog/2008/05/02/service-desk-implementation-guide-part-i
    /people/bruyneel.guillaume/blog/2008/06/13/service-desk-implementation-guide-part-ii
    but I found out that there were something different with my solution manager,
    my solution manager is version 7.
    is there any other documents can clearly guide me how to set up the service desk service on solution manager 7?
    actually i'm not get the whole picture of the concept.
    and i still can't send out the message to SAP~@@
    Regards
    Jack Lee

  • System Monitoring Setup in Solution Manager

    Hello Experts,
    We are going to implement and configure Solution Manager - System monitoring setup for pre testing purpose
    Currenly we have installed below SAP Systems
    1.Solution Manager Server
    2.ECC server (Without Ides) - Abap
    3.CRM Server (Without Ides) -Abap + Java
    We need to setup below tasks in Solution Manager
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    2.System Monitoring
    3.Central System Administration
    4.Business Process Monitoring
    5.Service Level reporting
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    Could you please someone give input reg this.
    Thanks
    Thirumal
    Edited by: Thiru Thirumal on Aug 6, 2008 4:56 AM
    Edited by: Thiru Thirumal on Aug 6, 2008 4:57 AM

    Hi,
    Q. Is it possible to setup the solution manager -above mentioned tasks without Ides system ?
    A. Yes.
    Check with links for
    1.Early watch alert
    This process helps you to identify potential problems early, avoid bottlenecks, and monitor the performance of your ABAP and JAVA systems and your most important business processes, regularly, automatically and effectively. The data collection infrastructure comprises the ABAP Service Data Control Center and the JAVA function module Data Provider. The SAP EarlyWatch Alert in the SAP Solution Manager is a service provided by SAP.
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    RFC u2013 Connections between: and an RFC u2013 Connections established.
    your satellite systems and the SAP Solution Manager system
    SAP Solution Manager and the SAP Service Marketplace
    Solution Manager system and Solution Manager Diagnostics
    Cf: Solution Manager IMG (transaction SPRO).
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    activated Alert Monitoring and set-up the Automatic Session Manager (ASM) in the Service Data Control Center (SDCCN) of your satellite systems, for all SAP satellite systems and the central SAP Solution Manager of your solution
    set-up your systems in a solution landscape in the SAP Solution Manager
    configured Solution Manager Diagnostics
    2.System Monitoring
    The system monitoring in the SAP Solution Manager is, as described above, like a system-wide central CCMS. It can also contain the central CCMS (CEN) of satellite systems. These CENs can then monitor other components.
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    3.Central System Administration
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    4.Business Process Monitoring
    The system and business process monitoring (including interface monitoring) in the SAP Solution Manager, both use the Computing Center Management System (CCMS) (transaction RZ20) architecture. This means that system alerts which occur in the local CCMS, are passed to the SAP Solution Manager via RFC connections between the SAP Solution Manager and the satellites. The system shows these alerts in a graphic or in Sessions. You can also handle the alerts centrally, without having to go to the local CCMS of the satellite systems.
    You can see the alerts from several systems in a solution landscape in the SAP Solution Manager, in a graphical overview, in contrast to the local CCMS of the SAP Solution Manager satellite systems. This is the view of a central CCMS (CEN). You can also monitor non-SAP systems in a central CCMS (CEN) of a satellite system
    5.Service Level reporting
    http://service.sap.com/solutionmanager for all solman tasks as given below.
    http://www.asap.net.cn/homepage_en/Solution%20Manager%20EN.pdf
    http://help.sap.com/saphelp_sm32/helpdata/en/1b/f02c41ab78f66fe10000000a1550b0/content.htm
    http://help.sap.com/saphelp_sm32/helpdata/en/9f/1f46570f8a4a268b3154e0e0f07280/content.htm
    Regards,
    Srini Nookala

  • SMSY t.code in Solution Manager 3.2

    I want the steps for using SMSY t.code. In detail i want to configure the SLD using SMSY.
    URGENT
    Satinder Lamba

    Hi Lamba,
    You cna see the detailed documentation with screens in SMP .
    Go to http://service.sap.com/rkt --> Solution Manager --> Solution manager 3.2 -->Technology Consultant & System Administrator --> System and Solution Maintenance 
    Thanks
    Prince Jose

  • Solution Manager CHARM Implementation

    Our company has implemented SAP in the year 2000.  Now we are trying to implement Solution Manager and do CHARM configuration.
    The difficulty what we are facing is the system is taking all the transports which have already done right from the year 2000.
    Is ther any way by which we can restrict the system not to take those CR's into consideration...
    Edited by: gokulakrishnan konni govardhanan on May 22, 2009 10:48 AM

    Some Discussion about Remedy And Solution Manager,
    Solution Manager - Service Desk + Remedy Integration
    And Yes BMC Remedy can be integrated with solution Manager, so please Contact Remedy to guide you on this one.
    Regards
    Shailesh Mamidwar

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