It shows me error 5002 when i purchase somthing please help me

please help me i have money and when i purchase it shows me error 5002 on PC itune store and in iPad downloads dissapear please someone help me

Hi,
try these steps after closing the cc apps.
Try to delete the aam updater
        Mac- ~/Library/Application Support/Adobe/
        Windows- AppData/Local/Adobe
In case the above step doesn't work then please follow this step
        Mac-~/Library/Application Support/Adobe/OOBE
        Windows- AppData/Local/Adobe/OOBE
Thank You
Arjun

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