It shows to connect to itunes even it is connected
I was updating my iPhone 4 and I got a message to restore it. I am using iCloud and I am afraid that if restore it i will lose all my data.
I can't start it and on the phone is just a picture connect to itunes even it is connected.
Is teher any way to solve this without restoring it?
Restore your phone using iTunes (as the message says).
http://support.apple.com/kb/HT1808
And if you were making backup in iCloud, restore from a backup in iCloud.
http://support.apple.com/kb/HT1766
Similar Messages
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Purchased movies no longer showing up in my itunes, even though they are in my past purchases.
I am trying to figure out why movies I purchased (not rented) are no longere in my library. There are quite a few of them missing. Any ideas on how to get them back?
In the Event mode use the View ➙ Sort ➙ By Date ➙ Decending menu option. Then the latest imports will be near the top of the Event window (depending on when the photos were taken of course).
Or Control-Click on one of the thumbnails in the Last Import album and select Show Event from the contextual menu:
OT -
Whenever i open itunes on my iphone it shows "Cannot connect to iTunes" even when my internet connection is fine.
Try restarting the iPhone.
If that doesn't do it, one thing that others have done to fix this is manually set the date and time a few months out (Settings > General > Date & Time), test it again, and then set it back to the correct time.
You can also take a look at this Apple doc for other ideas -> Can't connect to the iTunes Store -
I tried restoring iPad1 to prepare it to sell, encountered error during the restore. iTunes dispalyed a message that there had been an error. My iPad1 is just showing the image to connect to iTunes, even after i try restarting the iPad1. I've also restarted my PC and iTunes will not recognize the iPad1.
iTunes is and will recognize my new iPad3 just fine.
How do I get my iPad1 to come back to life?
Thanks!No luck. The article says to press and hold the home button, then plug in the usb cable. When i do that, I still just have the connect to itunes image on the iPad, and iTunes is not recognizing the iPad.
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My phone has been set up previously for itunes on my lap top but my phone now shows the connect to itunes message even though the phone is connected....Ive tried every thing I can think of ...now I cant use my phone ..please help ?
Turn your phone off and connect your cable to the computer, but not the device just yet. Start up iTunes. Now, hold down the home button on your phone and plug it in to the cable - don't let go of the button until iTunes tells you it's detected a phone in recovery mode. Now you can restore to factory settings.
Unfortunately, the data on your phone is already gone if you're seeing the connect to iTunes logo. -
My ios update keeps getting stuck on the Restoring iPhone software stage. I uninstalled iTunes and reinstalled it again, but still nothing. Now I can't even use my phone as it shows the plug into iTunes screen. Please help!!!! Thanks,
A Restore first downloads a new copy of iOS to your computer. On a slow Internet connection this can take a long time. How fast is your connection? How long would you expect it to take to download 900 MB?
That's assuming nothing is interfering with the download. Some firewalls and antivirus programs will block the download or slow it down. So you should temporarily disable your security software. Security software can also block the update after the iOS download is complete. -
I've read through several discussions and I've seen a lot of similar issues but none that were quite like mine. Every time I plug my 3rd gen. iPod nano in it shows it connected on the iPod screen and iTunes opens up but the device does not show up in iTunes. The icon on the iPod shows connected and gives the arrows circling showing syncing even though it still says connected. But it won’t show up in iTunes. It shows up on my windows computer but I can’t click it or make it do anything. It keeps saying “You need to format the disk before you can do anything.” And when I hit cancel it beeps and says "Location not available. Dara error (cyclic redundancy check)." As if I know what that means!! And I have 800 songs on it but they aren’t all on my computer and some are on my parents’ computer but I can’t get to that one. It shows it is a “FAT32” which I have no clue what that means but I’ve never noticed that before.
Windows "can't access the disk" and I don't know why. It gives me that notification if I try to check the drive or disk or device for problems. And if you click it on Windows it pops up a screen with formatting things (which I don't know anything about). And then it closes and says that it CANNOT format the device.
The iPod works almost okay when it isn’t plugged in, but I’ve noticed that half my songs won’t play. You click on it and it plays the next one in the album. And it isn’t always the first song in an album but random songs. And songs I listen to a lot. You can’t go back (you can only go forward and you can’t skip over the ‘missing’ song) or even click to select those songs. But other songs play normal, just not half of them that are on the iPod but all of a sudden no longer work. And I don’t know why. I have another 3rd gen. iPod nano that doesn’t have ANY of these problems. It hooks up, it doesn’t need formatting, and all its songs play. I don’t know what is wrong or what to do. I’ve tried re-downloading iTunes and everything. I don’t want to have to reset my iPod and lose everything.
I’ve tried locating the device in iTunes and it shows the iPod but it gives this weird symbol and I can’t select it. It’s like a white box with a box that is outlined in blue with six random icons in the middle. I’ve seen it before and it always means something is wrong or a file (which is where I have seen it before) is corrupted. And like I said I have a second iPod nano of the same generation and it does not give this weird symbol. Plus it connects just fine. It’s this one iPod.
I don’t understand what is going on. It worked just fine and then all of a sudden I noticed songs wouldn’t play so I went to plug it into iTunes and nothing has worked. I’ve searched discussions and none of the tips help. But I want my songs to play again and I want my iPod back.Hey briannagrace96,
Welcome to Apple Support Communities! I'd check out the following article, it looks like it applies to your situation:
iPod: Appears in Windows but not in iTunes
http://support.apple.com/kb/ts1363
You'll want to go through the following troubleshooting steps, and for more detail on each step follow the link to the article above:
Try the iPod troubleshooting assistant:
If you have not already done so, try the steps in the iPod Troubleshooting Assistant (choose your iPod model from the list).
If the issue remains after following your iPod's troubleshooting assistant, follow the steps below to continue troubleshooting your issue.
Restart the iPod Service
Restart the Apple Mobile Device Service
Empty your Temp directory and restart
Verify that the Apple Mobile Device USB Driver is installed
Change your iPod's drive letter
Remove and reinstall iTunes
Disable conflicting System Services and Startup Items
Update, Reconfigure, Disable, or Remove Security Software
Deleting damaged or incorrect registry keys
Take care,
David -
I want to set up my iphone to sync with my macbook but when I plug it in via USB my iphone doesn't show up under devices in itunes even though it is plugged in correctly and is charging through my computer. How do I get it to show up? I've tried restarting my computer.
If your iPhone does not appear under Devices in iTunes after you connect it to your Mac, refer to the troubleshooting suggestions here:
http://support.apple.com/kb/ts1591 -
Not all my songs are showing in itunes even though they are in the Itunes Media file directory
Not all my songs are showing in itunes even though they are in the itunes Media Dir. I have spent hours trying to find out why so I moved the songs out of the Music/itunes/itunes media and uninstalled itunes. I then restarted my pc and re-installed itunes. When I opened itunes the same songs are still there (but cannot be played as cannot find location) even though I have not put anything back in the itunes media dir. To me there seems to be a refreshing problem as itunes is not looking at the directory even through the advanced preferences area is mapped to the correct area.
Help please.
ThanksApple's official advice on duplicates is here: Find and remove duplicate items in your iTunes library. It is a manual process and the article fails to explain some of the potential pitfalls such as lost ratings and playlist membership, or that sometimes the same file can be represented by multiple entries in the library and that deleting one and recycling the file will break the other.
Use Shift > View > Show Exact Duplicate Items to display duplicates as this is normally a more useful selection. You need to manually select all but one of each group to remove. Sorting the list by Date Added may make it easier to select the appropriate tracks, however this works best when performed immediately after the dupes have been created. If you have multiple entries in iTunes connected to the same file on the hard drive then don't send to the recycle bin.
Use my DeDuper script if you're not sure, don't want to do it by hand, or want to preserve ratings, play counts and playlist membership. See this thread for background, this post for detailed instructions, and please take note of the warning to backup your library before deduping.
(If you don't see the menu bar press ALT to show it temporarily or CTRL+B to keep it displayed.)
The most recent version of the script can tidy dead links as long as there is at least one live duplicate to merge stats and playlist membership to and should cope sensibly when the same file has been added via multiple paths.
See also Make a split library portable for some thoughts on best practice when it comes to organizing the library and media files.
tt2 -
Devices show 'Cannot connect to itunes store' when try to purchase via device. However able to purchase via computer therefore password is correct. I purchased a rental film yesterday via ipad so this has just occured today. I've tried rebooting both devices and re sincing with itunes, but the problem remains. I back up via computer not icloud if this makes a difference, which it shouldn't. Any ideas??
I had this exact issue. However, I was not even able to "see" the pending downloads when I tried fixing them using the solution above.
In another thread, I saw that someone mentioned an issue with the use of the "&" (ampersand) symbol in your appleID information. I had recently changed my name and it did include the & symbol in my name (not the appleID itself). I replaced the ampersand with the word "and" and saved. I then went to the iTunes store and logged into my account there and made the same change on my billing name.
Voila! I could now access the 7 pending downloads on my desktop Mac and download them, and all iPhone/iPad/Ipods were again able to download from the app store.
incidentally, I had several support tickets open on this issue and never once did the Apple person even suggest that this might be the issue. -
HT201210 My iPod constantly shows the 'connect to iTunes' sign, how to fix this?
My iPod is showing the 'connect to iTunes' sign, even when I connect to iTunes and do everything it says to do. I have repeated this process several times and still no change. I believe it has wiped everything off of my iPod but I can't access anything on it as it is always on the same screen. Can it be fixed?
Maybe:
Restore loop (being prompted to restore again after a restore successfully completes)
Troubleshoot your USB connection. If the issue persists, out-of-date or incorrectly configured third-party security software may be causing this issue. Please follow Troubleshooting security software issues. .
Next try placing in DFU mode and then restoring.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
Then try restoring on another computer.
Last, make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar -
HT4235 my iphone does not show as connected on itunes menu
suddenly my iphone will not show as a connected device in itunes even though my laptop recognzes that it is attached to my usb port
I have synced this phone before but now it is not recognized by itunes.Hello wtcooper217,
It sounds like your iPhone is not seen in iTunes but your computer does recognize it. I recommend the troubleshootings steps from the article named:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
Thank you for using Apple Support Communities.
All the best,
Sterling -
When I connect my ipod to computer and open itunes, the songs on my ipod do not show up on the itunes library...it is blank...songs are still on my ipod but don't seem to show up on computer..help??
Download this for getting media off your ipod!http://www.macupdate.com/app/mac/19890/ipoddisk
Hope this helped! -
My iPod touch is synced to my old Mac and I have a new PC. Now when I plug my iPod into the new computer it will make the connection sound, but will not show up in my iTunes. I do not care to have the content copied over. Any suggestions?
Start here:
iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows -
I performed an iOS 7 software update on my iPhone yesterday, and now the phone is not working at all. The iPhone screen shows to connect to iTunes to restore. I've have done this, and still the iPhone is not working. What going on?
I have no idea what may have caused your MacBook to stop working, but from your description it kind of sounds like it may have started before you ran Software Update and installed the new Apps. Just the general slow feeling and bugginess is what tips me off. You said that you weren't sure if you had closed all open windows, that doesn't matter if the computer restarts itself. It automatically closes all other open applications when restarting.
As to your data being retrievable, if when you take it in they do a fresh install of the OS, then no, it will not be unless you want to pay several thousand dollars to a software retrieval company.
I am glad to hear that you have taken into the Apple Store to get it fixed, and that you have all of your purchased music backed up to your iPod. You should be able to just transfer it all back to iTunes once you get your computer back should it be necessary.
As a side note, the proper place for this topic would probably in the MacBook forums, not iTunes since there is no evidence that iTunes started the issue.
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