It still won't convert a simple .doc file

Hello,
I've been desperately trying to convert a 94 page .doc file into .pdf by uploading it using my monthly subscription "Create Adobe PDF Online". However, I've tried numerous times and I always get an email that states: "Conversion for this document failed"
I've emailed tech support previously and, instead of trying to solve the problem, I was given instructions to download something to my printer so I can print it out.
I don't want to download anything; I just want to convert a .doc file into a .pdf by uploading to Adobe's system and then having them email me back the finished .pdf document.
Can any of you help?
Thanks.

Adobe Reader is a free product that is unable to produce PDF files from any kind of source file.
If you bought Adobe Reader, you were scammed. If in fact you are talking about Adobe Acrobat, then you're posting in the wrong forum.
Post in one of the Acrobat forums (for example http://forums.adobe.com/community/acrobat/creating__editing_%26_exporting_pdfs), but provide more information, like your OS, exact version of Office (I highly doubt it's 3, since that was released in the early 90's) and Acrobat. Also be aware that you can't just open a Word file in Acrobat, you have to convert it first to a PDF, either from within Word or from Acrobat itself.

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It still won't convert a simple .doc file

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