It stopped working as my browser. Trying to uninstall to reinstall and it won't let me.

Question

Firefox stopped working, I cannot access the internet with it. I've tried changing the default settings time after time to no avail, so I decided to uninstall and reinstall, but all it does it tell me to close the program 1st, when it's not even running, so I can't even uninstall a program that I can't even use!

Answer 1

When you are checking the Windows Task Manager ("Ctrl+Alt+Del)
are you looking at the "Processes" tab, looking at the "Applications" won't help.
Also close the plugins-container while there.
The following may not completely eliminate having to terminate Firefox through the Windows Task Manager but it will come very close.
'''Plug-in and tasks started by Firefox may continue after attempting
to close Firefox''' The "X" in the upper right-hand corner closes the
Window (same as Ctrl+Shift+W) but even if it is the last Firefox window,
it does not necessarily close Firefox .
The only '''proper way to exit Firefox''' is to use '''Exit''' through the
File menu, not the "X" in the upper right corner of last Firefox window.
In the Beta that would be Alt+F then X
* '''Firefox hangs''' | Troubleshooting | Firefox Support <br>http://support.mozilla.com/en-US/kb/Firefox%20hangs#w_hang-at-exit
Use the '''Windows Task Manger''' to remove all running firefox.exe in the "'''Processes'''" tab of the Windows Task Manager, then restart Firefox.
''very infrequent --'' If Firefox will still not start, remove the parent.lock file from the profile which is created each time Firefox is started to prevent other Firefox tasks from running, see<br>
http://kb.mozillazine.org/Profile_in_use#Remove_the_profile_lock_file
'''Avoiding Problems with close/restart''' ''choose either extension''
:Use to close and restart Firefox after enabling or disabling an extension, switching to a new theme, or modifying configuration files, then you don't have to worry about delay or have to look in the Task Manager to see if Firefox is closed yet.
*"'''Restartless Restart'''" extension for Firefox 4.0+ only (2 KB download ) -- uses keyboard shortcut "'''Ctrl+Alt+R'''" or a file menu option<br>https://addons.mozilla.org/firefox/addon/249342/
*"'''QuickRestart'''" extension (34 KB download) ''(older extension for those below 4.0)''<br>uses keyboard shortcut "'''Ctrl+Alt+R'''" or a file menu option.<br>https://addons.mozilla.org/firefox/addon/3559/