It takes forever to make a phone call go thru.Often does not get thru. Hard for others to hear me.

Both iPhone 4 and iPhone 5 in same plan can't place calls or when call goes thru the other person can't hear me. I went to the Verizon store and they are replacing the iPhone 4 but suggested I go to Apple store(ugh!) to get replacement of whic I know they won't have. So I want to know what the heck is going on that both phones have this problem after attempting other phones, in-network, out of network,landlines, etc. I can do my apps, sometimes the texts don't go thru for non-verizon or non-iPhones. I can recieve most emails, twitter but at times even they lag for a day behind. I reboot and that helps.

RLites22,
I can understand your concern about the insurance you have on the line. I want to make sure that I put a fresh pair of eyes on your account to find out exactly what is going on. I did send you a Direct Message. Can you please respond back to me in the direct message so we can go over the account specifics. I really hope to hear back from you soon.
KevinR_VZW
Follow us on Twitter @VZWSupport

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It takes forever to make a phone call go thru.Often does not get thru. Hard for others to hear me.

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