It took money out of my bank account for pandora then charged me again when I redeem my gift card! How do I get my money back?

How do I get refund when been charged twice for the same thing??

You can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

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I have entererd the wrong E-mail address for my £15iTunes gift card, how can i get my code back so i can put it on the right account?

i entered the wrong E-mail address when it asked me for my Apple ID, now my card is useless and i dont have the £15 credit i paid for, i was wondering, if i gave you the code, would you be able to trace what address i typed in (Which will be similar to the one i have now) and would you be able to transfter the £15 credit onto my account?
I can send you the code if you like?
Many thanks, James Cummings.

First, you're not communicating with Apple when you post in these forums. The only people who will respond are fellow users and there's nothing we can do directly with this problem.
But I can tell you that if you redeemed the card through the wrong iTunes Store ID, then sorry, but there's no way to transfer credit from one account to another. You'll have to use the iTunes Store ID under which you redeemed the card to make your purchases. You would not have been able to redeem the card through another account unless you had the password to that account, though, so you may not have actually successfully redeemed the card. Have you tried to redeem it through your "real" iTunes Store account?
Regards.

I just got a new iPod and computer, and when I logged into my iTunes account my music and movies were there but my apps were not. How do I get my apps back

I just got a new iPod and computer, and when I logged into my iTunes account my music and movies were there but none of my apps were. How do I get my apps back?

See:
Downloading past purchases from the App Store, iBookstore, and iTunes Store

Why when I redeemed a gift card on my ipad and rented a film was I charged from my account and not the card?

I was given a gift card and on the back it said I should go to music on my device and to the bottom of the page and click redeem. I did and entered the number on the card. I then went to films to rent a film and have received a receipt for a payment taken from my card. What did I do wrong? Is it indeed worth having these gift cards if I don't want to download music?

I have the same problem as I first redeemed my gift card on my ipad and I can see the credit through itunes, but when I tried to purchase an app for my mac it appeared that my gift card has already been redeemed. The App Store gift card said it can be used on downloading any apps to iPad, iPhone, Mac.
Can anyone helps me out here?!! Thank you.

I previously had an itunes account with a different email address. I had redeemed a gift card but would now like to put it on my new email and apple ID, is this possible?

I would like to know if it is possible to transfer a gift card from one account to another?

Ok thank you!

HT201209 I had $17 in my account, then attempted to add $25 by redeeming a gift card. After redeeming the gift card, my account should have shown a balance of $42. However, my account only shows a balance of $25. What do I do?

Any suggestions will be very helpful.

You can't log into any site and see your account's balance. You can log into your account on your iPad via Settings > iTunes & App Store - on my iOS devices my balance shows at the bottom of, for example, the Featured tab in the App Store app under my account id (or you can view your account via Settings > iTunes & App Stores and it should show on the screen that you are taken to). You may not see anything if your account's balance is zero.
Not sure what you mean by relationship iTunes has to products. You can buy music, films, TV shows, audiobooks via the iTunes app on your iPad, and apps via the App Store app - what you buy will be tied to your iTunes account.

I have deleted images out an email body and foxfire deleded all inages.nothing will come through with the emails. How can I get my pictures back?

There was something in the body of my email and I right clicked on it and clicked on delete image. Foxfire opened a white bar across the top of my screen saying that "Foxfire would delete all of aol 's images and before I realized I could click the undo spot it was gone. I want to know how I can undo this Please.>>>>I can't get any pictures through aol my mail. Thanks

See:
* http://kb.mozillazine.org/Images_or_animations_do_not_load
* You can see the permissions for the domain in the current tab in Tools > Page Info > Permissions
* You can see all exceptions in Tools > Options > Content: Load Images > Exceptions
* You can check the Tools > Page Info > Media tab for blocked images (scroll through all the images)
You can use these steps to check if images are blocked:
* Open the web page that has the images missing in a browser tab.
* Click the website favicon ([[Site Identity Button]]) on the left end of the location bar.
* Click the "More Information" button to open the "Page Info" window with the Security tab selected (also accessible via "Tools > Page Info").
* Go to the <i>Media</i> tab of the "Tools > Page Info" window.
* Select the first image link and scroll down through the list with the Down arrow key.
* If an image in the list is grayed and there is a check-mark in the box "<i>Block Images from...</i>" then remove that mark to unblock the images from that domain.

I never use iTunes before, but it is charged on my banking account for $0.99 =/

I never use iTunes before, but it is charged on my banking account for $0.99 =/

Have you just entered or changed your credit card details on your iTunes account ? If so then it's probably a holding charge that is made to check that the card is valid and active, and it should disappear off the card within a few days : http://support.apple.com/kb/HT3702

Why can't I set up an account for my 7 year old to redeem his gift card? Is there a way I can put it on my account but NOT use it for my purchases?

My 7 year old received a gift card, but I cannot set up an iTunes account for him to use it. When I redeem it on my account, a credit is given to my account against all purchases, including my own. If I want to purchase a song now, it will use HIS gift card to do it. I can't see any way to sidestep it so that I can charge my credit card until the credit on my account is all used up. I would like him to have his own account with the gift card so that I do not end up using it. Any way to do this?

Unfortunately, the minimum age is 13 for an iTunes account.
http://www.apple.com/legal/itunes/us/terms.html#GIFTS

HT3702 Has anyone else had itunes take the money for a purchase out of you bank account when you already have enough money as a credit on your itunes account?

Has anyone else had itunes take money for a purchase out of your bank account when you already have a credit on your itunes account to cover it?

acuna matata wrote:
Dear Carolyn
I tried to forward the email to [email protected] but it was rejected saying that that email address was not recognised. Please could you recheck and let me know
Thankyou
Acuna matata
It should be [email protected] You left out a letter.

Every month my yearly subscription expires despite Adobe taking money out of my bank account?

Every month since I subscribed to Adobe Creative Cloud, I get a message stating that my subscription to the cloud has expired? Yet, there has been no problem with Adobe taking the monthly subscription dues from out of my bank account. Then I must go thru the rig-a-ma-roo to update my account manually in order tyo restore being able to use the programs I need. And another thing, (although you might consider it to be a second question), I must enter and re-enter my Adobe ID and password to go to the next page in succession. I wouldn't mind doing so if for a security reasoning but it appears as a risk to only my redundancy? Things could run much more smoothly if per chance you could identify these hassles prior to confirming my bank account routing number?

Dave, I've been sending these screenshots as attachments and inserted as pictures within an email? I will try posting them here directly. Eventually after alot of time trying to figure, RIG-A-MA-ROO, of how to update my subscription and time not being able to use the software needed, EVERY MONTH THIS HAPPENS. i usually figure it out? As per the SUCCESSFUL image. Thanks, John

Money has been taken from my bank account for items I havnt purchased, Who do I contact about this

Money has been taken from my bank account for items I hav'nt purchased, My bank says to contact I tunes but I cannot find out who to contact, so trying this to see if anyone else has had the same problem

You can contact iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

When I sign out of my bank account, Firefox says its blocked and I have to close the browser, why?

I clicked sign out from my bank account, and a message came up that my account has been blocked, and I am requested to close my browser. Once I received an error message.
ID Code:c967ecee-285b-4a1c-85fe-3f5cfdaaafdd
This has happened several time now!
Can you help me solve this problem?

It depends on how paranoid you are.
There is a theoretical risk that a site in another tab or window could read through the history of your banking session and extract information, but that probably is very rare.
You definitely want to close the browser before leaving the PC available to another person.

Why charged me twice for the same item? They have withdrew money from my bank account for the second time about half an hour later after the transaction was completed leaving me overdrawn.

Why charged me twice for the same item? They have withdrew money from my bank account for the second time about half an hour later after the transaction was completed leaving me overdrawn.

Hi Benjamins,
I've checked your account—you have two ExportPDF subscriptions. One placed on October 20 2013, and the other placed on October 11 of this year. So, you were probably charged the auto renewal for the subscription placed in 2013, and then the new charge for this year's order.
Please Contact Customer Care so that an agent can help get things situated for you. There's no reason to have two subscriptions to the same service, so an agent can help you cancel one, if you'd like.
Best,
Sara

HT201209 Why if I have money in my apple account, having redeemed a voucher, does my iPad still try to charge my bank account for the music I am trying to purchase?

Why if I have money in my apple account, having redeemed a voucher, does my iPad still try to charge my bank account for the music I am trying to purchase?

Hi backpacker1952,
Thanks for visiting Apple Support Communities.
If you already have an iTunes Gift balance on your account, you can browse and buy music like you would if you were paying with a credit card. You may find the information in this article helpful:
How to browse and buy content from the iTunes Store
http://support.apple.com/kb/ht1879
This article explains how to view your current balance in iTunes:
iTunes Store: iTunes Gift balances
http://support.apple.com/kb/ht5035
You use the Redeem link when you want to redeem an iTunes Gift (like an app someone purchased for you) or add an additional iTunes Gift Card to your account. See this article for more information:
Redeeming iTunes Gift Cards and content codes
http://support.apple.com/kb/HT1574
All the best,
Jeremy

It took money out of my bank account for pandora then charged me again when I redeem my gift card! How do I get my money back?

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