It wants my secruity question and i dont know the answers? what do i do?

I need  help!

If you have a rescue email address set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address set up then go to Express Lane  and select 'iTunes' from the list of 'products' in the middle of the screen.
Then select 'iTunes Store', and on the next screen select 'Account Management'
Next choose 'iTunes Store Account Questions' or 'iTunes Store account security' (it appears to vary by country) and fill in that you'd like your security questions/answers reset.
You should get an email reply within about 24 hours (and check your Spam folder as well as your Inbox).
Or you could see if the second half of Kappy's reply in this thread helps : https://discussions.apple.com/message/20357006#20357006

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    I have problem with the security questions and i dont know the answer. How i change the questions ?

    See Here... ask to speak with the Account Security Team...
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    Or Here  >  Apple  Support  iTunes Store  Contact

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  • HT5312 Help!!! I am at my wits end. Can anyone tell me how to have my security questions re-set? Truth is I do not even remember the questions and so dont know the answers  I keep getting refered to 'answer security questions' when I reset my password hel

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    Alternatives for Help Resetting Security Questions and Rescue Mail
         1. Apple ID- All about Apple ID security questions.
         2. Rescue email address and how to reset Apple ID security questions
         3. Apple ID- Contacting Apple for help with Apple ID account security.
         4. Fill out and submit this form. Select the topic, Account Security.
         5.  Call Apple Customer Service: Contacting Apple for support in your
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    How to Manage your Apple ID: Manage My Apple ID

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    I'm trying to buy new music on iTunes, but I cant because it wants me to answer my two security questions that i dont know the answer to. I looked it up in customer service, but it says i need some rescue email that i never set up. Im confused and i just want to buy new music!

    There is nothing that anyone in the forums can do for you. You have to contact iTunes Store Support about this now. You can email them from here. Click on iTunes Store support.
    http://www.apple.com/support/itunes/contact/
    Or you can try calling one of the phone numbers and ask for iTunes Support and explain what you are trying to do.
    http://www.apple.com/contact/

  • How do i reset my security questions if i dont know the answers?

    How do ireset my security questions if i dont know the answers?

    The Three Best Alternatives for Security Questions and Rescue Mail
         1.  Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
         2.  Call Apple Support in your country: Customer Service: Contact Apple support.
         3.  Rescue email address and how to reset Apple ID security questions.
    A substitute for using the security questions is to use 2-step verification:
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  • HT201210 My iPod is disabled and I dont know the passward, what do I do?

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    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
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  • HT204088 Hi it's asking my my security question and I have forgotten the answers what do I do?

    Hi  I wanted to download something off of App Store and because it a new one and my first time making a purchase off my iPad its asking my my security question but I have forgotten the answer what do I do?

    If you have a rescue email address set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
    If you don't have a rescue email address set up then go to Express Lane  and select 'iTunes' from the list of 'products' in the middle of the screen.
    Then select 'iTunes Store', and on the next screen select 'Account Management'
    Next choose 'iTunes Store Account Questions' or 'iTunes Store account security' (it appears to vary by country) and fill in that you'd like your security questions/answers reset.
    You should get an email reply within about 24 hours (and check your Spam folder as well as your Inbox).
    Or you could see if the second half of Kappy's reply in this thread helps : https://discussions.apple.com/message/20357006#20357006

  • I'm trying to download an album to my phone, but it is asking me to answer my security questions. I do not recall answering these questions and do not know the answers, and the email that they are sending the answers to is not my email. Help!

    I have not registered any email beginning with the letter 's' but that is the email they are sending my answers to. I just want to know how to reset these questions and change that email. Please help.

    Hi
    To reset your security questions you will need to contact apple either by phone or email, many people have asked this question before and most have all ended up contacting apple
    Hope this helps

  • I forgot the answers to my security questions but when I go to change my security questions IT MAKES ME ANSWER MY CURRENT SECURITY QUESTIONS--THAT I DONT KNOW THE ANSWERS TO!!

    PLEASE HELP ME I'M GETTING SO FRUSTRATED

    Check the AppleCare number for your country here:
    http://support.apple.com/kb/HE57
    Call them up, and let them know you would like to be transferred to the Account Security Team.

  • HT201209 keeps asking me to answer security questions and i dont remember the answers

    can get itunes card to work

    Assuming that the body of you post is what you asking about, not what you have as its title, then what happens when you try to redeem it ?
    If this page doesn't help and the problem is something that only iTunes Support can help you with (these are user-to-user forums), then you can contact them via this page (you will probably need to give them images of the front and back of the card, and possibly its receipt) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then iTunes Cards And Codes

  • HT201272 try to purchase app? but they ask me my security verification which i am not aware of. and i dont know the answer.

    pls i need help

    If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then go to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you should see an option to send security question reset info to your rescue email address.
    If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you won't get the reset option - you will need to contact iTunes Support / Apple to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312

  • I locked my ipod and i dont know the combination what do i do?

    help!!

    Click on "devices," then the "Summary" tab.  Click the "restore" button.
    iPod Troubleshooting Assistant

  • What can i do if i don't remember my security questions and i dont have the option to send a verification mail?

    Please help me, I buy a itunes card and its the first time i use my apple id in my new iphone and my laptop so when I try to use it, it ask me for the security questions and I dont know the answers!! and there is not an option to send a verification account email

    Security questions:
    https://discussions.apple.com/docs/DOC-4551
    http://support.apple.com/kb/HT5312
    This is also useful:
    http://www.macworld.co.uk/ipad-iphone/news/?newsid=3463233&olo=email
    If you don’t know your security questions, phone Apple (using the number listed here:  http://support.apple.com/kb/HE57  ) and ask for the Account Security Team.

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