It was about my purchase of tomtom app

i intended to buy tomtom usa&canda but because of typo i bought tomtom europe, i paid almost $100 + im asking you to change this to tomtom usa. im living here in chicago there is no reason to get tomtom europe . i need someone to turn it to usa

You will need to try contacting iTunes support and see if they will refund or credit you so that you can then buy the correct version (these are user-to-user forums) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

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TS1424 Hi. I just added $25 gift card into the redeem in the app store and purchased four different apps for $4.99 each. I was planning on purchasing one more app at $4.99, but showed that I do not have the $5.00 in my redeem. Instead I have only $4.80?!?

Hi. I just added $25 gift card into the redeem in the app store and purchased four different apps for $4.99 each. I was planning on purchasing one more app at $4.99, but showed that I do not have the $5.00 in my redeem. Instead I have only $4.80?!?!?!?
Is there taxes that's going on here?
I feel jipped!

There will indeed be taxes, assuming you are in an area where sales tax is normally charged.

HT201272 hey I was about to purchase some character in pirates inlove app and it says contact the itunes support I don't know what's wrong ??

some issues to purchase in pirates in love it says contact itunes support ;(

To Contact iTunes Support...
Use this Link > Apple Support iTunes Store Contact

IPad and iPhone disabled Apple ID for purchasing items in app store

Hi,
I had reset the password for my apple id and I was able to login to the account but the account was disabled for purchasing items in app store. For your assistance, please.

Call Customer Service.

I've purchased an in-app purchase recently, which was a magazine issue, the problem is that I can't find it in the app! Any help about that?

I've purchased an in-app purchase recently on my iPad, which was a magazine issue, the problem is that I can't find it in the app! Any help about that? The app is called Forbes Middle East

Change your iTS password!!!!
Are these charges from Adobe or Apple?
Are these purchases from the App Store or iTunes Store?
Contact your credit card company and dispute the charges. Apple and Adobe will do nothing for you - it is your CC issuer that can help.
As noted these are user to user discussions. None of us here work for Apple or Adobe.
Contact iTS Customer Service via these links - http://www.apple.com/support/itunes/
MJ

I never purchased an Adobe App and I'm being charged $89 for it?? Also there is a charge got $100 for storage icloud that I was OVER CHARGED for. Can someone please get in touch with me about these charges!!! I've been waiting. Thx

I never purchased an Adobe App and I'm being charged $89 for it?? Also there is a charge got $100 for storage icloud that I was OVER CHARGED for. Can someone please get in touch with me about these charges!!! I've been waiting. Thx

Change your iTS password!!!!
Are these charges from Adobe or Apple?
Are these purchases from the App Store or iTunes Store?
Contact your credit card company and dispute the charges. Apple and Adobe will do nothing for you - it is your CC issuer that can help.
As noted these are user to user discussions. None of us here work for Apple or Adobe.
Contact iTS Customer Service via these links - http://www.apple.com/support/itunes/
MJ

Got a new IPAD and was charged 200.00 for all apps previsouly purchased!. Has anyone else had this issue? I went thru the appstore and clicked on already purcahed apps and "installed" them on my new IPAD and got about 50 charges all at once from ITUNEs

After setting up my new IPAD2 I went into the APPStore and noticed there was an already purchased section, which showed all my previous purchases I had made and installed on my IPAD I. IT gave me the option to "install" them onto my IPAD2 and there was not visual "COST" associated with it and it never prompted me for a charge althought I had to enter my account password each time. Additionally I didn't get any emails like you usually do when buying an app. A few days later, BAM! 50 charges or so totalling upwards to 200 bucks with no description other than ITUNES on my bank account so I can't even tell which apps they were for. Is part of the public BETA cloud testing?! I hope to god not, it caused my bank account to go negative and now I have many NSF charges. I can NOT affort this. I know apple has a disclaimer "No refunds" under any circumstance. But as far as I"m concerned. THIS IS THEFT!
Please note the IPAD os version is 4.3.3 (8J2) which isn't a drop down option for my OS below... Figures.

More update on y situation. Now on both the IPAD and IPAD2 I can not got to view my purchase History, it says it can not connect to the ITUNES store, but yet I can still d/l apps and can view my account etc etc etc.

HT1689 how do i use an iTunes credit for a purchase of an app. I purchased the app but my store credit balance is the same as before the purchase. it looks like credit was not used?

How do i use itunes credits when making a purchase of an app?

When I have done this, all I did was network the two machines and copy the contents of the iTunes folder to the other machine, and that's it.
My understanding (which may not be 100% correct) is that the one file that is absolutely necessary is iTunes Library, and that the XML file is actually a copy auto-generated from the iTunes Library, appearing in a different format only for non-iTunes apps that take advantage of the iTunes Library data.
As far as I know, if you simply have the Library (database) file and all your original music files, iTunes on that computer should operate as it did on your old computer. I believe that the Album Artwork, Genius Data, and XML files can be regenerated from the Library file. Not sure about the Extras file.

Guys i have a problem, I used to download apps from one of my friends apple id, now i created my new account, but when i was about to update my apps its asks for my friends id and password. now how could i update my old apps from my new apple id?

Guys i have a problem, I used to download apps from one of my friends apple id, now i created my new account, but when i was about to update my apps its asks for my friends id and password. now how could i update my old apps from my new apple id?

The_Tonmoy wrote:
I have no communication with my that friend :/ So it means i need to delete those apps? There's no other solution to update those apps?
No. purchases are forever tied to the apple ID used to buy them. Delete them and buy your own copies.

Error message "Please contact iTune support to complete this transaction" when I was trying to purchase an app

Error message "Please contact iTune support to complete this transaction" when I was trying to purchase an app????
Help!! Any one experience this issue???
iTune support, "You are violating the iTunes Store Terms and Conditions specifically, however we're unable to speculate. You are not authorized to purchase from the US iTunes Store. From here please continue to review the terms and conditions in detail for further information."
Do you guys even read the "Terms and Conditions" ? There are thousands of words. who know what term I am violating. It works fine before 12/01/2012...I bet they don't even know what caused this problem...They keep asking me to read it without solving the problem...

"Dose that just happen after December 2012??"
No. It has always been that way.
"So people who live in USA and while travel to other country are not allowed to buy anything? "
Correct.
"how about people who work oversea for long term?"
They would need an itunes account based in the country in which they live.
"The iTunes Service is available to you only in the United States, its territories, and possessions. You agree not to use or attempt to use the iTunes Service from outside these locations. Apple may use technologies to verify your compliance."
http://www.apple.com/legal/itunes/us/terms.html#SERVICE
It is the same for all countries itunes stores.

HT5312 Hi,I want to buy some apps today. While I was ready to purchase , the store ask me to answer my security questions. But I had already forgot my answer ! Now I can't purchase any app, help ! Thanks!

Hi,I want to buy some apps today.
While I was ready to purchase , the store ask me to answer my security questions.
But I had already forgot my answer !
Now I can't purchase any app, help ! Thanks!

The HT5312 page that you posted from has instructions for how to reset them i.e. if you have a rescue email address (which is not the same thing as an alternate email address) on your account then steps 1 to 5 half-way down that page should give you a reset link.
If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will need to contact Support in your country to get the questions reset (these are user-to-user forums).
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 page that you posted from to add a rescue email address for potential future use

Hi,I want to buy some apps today. While I was ready to purchase , the store ask me to answer my security questions. But I had already forgot my answer ! Now I can't purchase any app, help ! Thanks!

Hi,I want to buy some apps today.
While I was ready to purchase , the store ask me to answer my security questions.
But I had already forgot my answer !
Now I can't purchase any app, help ! Thanks!

The HT5312 page that you posted from has instructions for how to reset them i.e. if you have a rescue email address (which is not the same thing as an alternate email address) on your account then steps 1 to 5 half-way down that page should give you a reset link.
If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will need to contact Support in your country to get the questions reset (these are user-to-user forums).
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 page that you posted from to add a rescue email address for potential future use

Hi, I have Mac with Snow Leopard and was trying to purchase Lion , so I can move to I cloud, when trying to buy the app I get a message that a minimum 2gb of memory is required. I went check the hard disck info and it says available memory 20gb :-(

Hi, I have Mac with Snow Leopard and was trying to purchase Lion , so I can move to I cloud, when trying to buy the app I get a message that a minimum 2gb of memory is required. I went check the hard disck info and it says available memory 20gb :-(

Apple Logo, left hand side of the menu bar, About this Mac. It should be right there. If not then More Info, Sys Info.
But it would seem you don't have 2GBs installed and more then likely both RAM slots are already filed. So you just need to buy more RAM in a pair. That could be 2 1GBs chips or if your Mac can have more then that then 2 2 GB chips or 2 4GB chips.
Get your model # and go to Crucial.com and use their memory search to find out how much your Mac can have installed and the price for it. I suggest you install as much as it can take. Cost is very low on RAM these days.

HT201272 I purchased a large app early 2012. It was updated late 2012 to support iOS 6 and iPhone 5. Unlike other apps that I've purchased which say "open" when I view them in the App Store, this one shews a purchase price. I've deleted and uploaded this

I purchased a large app early 2012. It was updated late 2012 to support iOS 6 and iPhone 5. Unlike other apps that I've purchased which say "open" when I view them in the App Store, this one shews a full purchase price. I've deleted and downloaded this app before. If I delete it again will I be made to pay for it again? or will it download with everything anew? or will I lose the app?

If you are completely confident that you didn't hide it, then you purchased those with different apple id. If you completely confident that you purchases with same apple id then you have hidden it. One of the other or you are speaking about a miracle. While miracles are possible they are not very likely. Remember
Occam's razor?

In app purchase for tomtom - login rejected!

Afternoon all - i was going to get the in app purchase for the tomtom - it asks me for an email and password - my itunes one isn't working - and i cannot access it from itunes - do i have to register somewhere else for in app purchases? If so, where?
All software up to date - present and correct!
Cheers all

In app purchases like the one for TomTom must be done using the same itunes account that was originally used to purchase the app. Second, you must actually be signed into the itunes store on your phone. So, make sure you're signed in, Settings>Store, & make sure the account you're signed into on your phone matches the account used to originally purchase the app.

It was about my purchase of tomtom app

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