It went completely black and wont turn on!!help!!

I had my iphone connected to my mac and I didnt realize that it was syncing... I then pressed the home and sleep (on/off) button simultaneously and the phone went completely black..and has stayed that way!! I tried pressing the home button... then the on button and It never turned on, I dont know what to do!! help!!

1. If it was syncing you can slide the slider to cancel the sync.
2. Was it definitely fully charged before? If not charge for a few hours then try turning it on.
3. Try holding the Home key and docking it with the Mac at the same time. Continue to hold the Home key and see if it will recognize it.
4. If none of the above work try calling 1-800-MyiPhon

Similar Messages

  • My iphone went completly black and wont respond to anything

    My Iphone is not working at all its completely black and wont respond to anything if you know the soultion to this problem  please let me know thank you

    Hi mikemikenation,
    Welcome to Apple Support Communities.
    The article linked below provides troubleshooting tips that can help you resolve the blank black screen issue with your iPhone 5s.
    Get help with the screen on your iPhone, iPad, or iPod touch - Apple Support
    If you see a solid color screen (black, white or blue)
    Plug in your device to a power source. If you see the low-battery screen when you plug in, let your device charge for at least 10 minutes (20 minutes for iPad) before using it.
    Reset your device while it's plugged in.
    If resetting doesn’t fix the issue, restore your device.
    If you still see the issue after you restore, contact Apple Support.
    Take care,
    -Jason

  • My iphone 3g is completely frozen and wont turn on, help!

    My iphone is completely frozen and will not turn off.  It was working just fine then completely shut off and is now not responding.  I tried holding just the top button, then the top button and home button together... nothing!  HELP!

    Try a Hard Reset.
    - hold down the home button and the sleep/wake button at the same time
    - the phone will turn off and the apple logo will appear
    - once you see the apple logo release both buttons
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  • My iphone 3gs just went completely dead and wont turn on again?

    has full battery, wont even charge... what to do!? the phone is a little old but still didnt expect this to happen feel lost without it now! any help would be greatly appreciated!
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    I had the same problem and tried your solution.  It worked!!!  Yay!!!  You have to hold the buttons down for a while.  I was about to give up when the apple logo turned on.  I'm so glad.  I was really bummed when I went to wake my phone up and nothing happened.  I wonder why it did that though.  I hadn't dropped it or anything.

  • Iphone 4s screen went black and wont turn on

    Iphone 4s screen  went black and wont turn on... what do I do?

    Does the Vibrate/Mute switch make the iPhone vibrate? Does iTunes on computer recognize the iPhone? If not, then possibly the battery is faulty or worse. If yes, then the LCD Display is not working, possibly the connector came loose and simply needs to be pressed down to the logic board. Of the LCD Display is faulty and the front screen assembly needs to be replaced. Or worse. If there is Warranty or AppleCare, make Genius reservation or set up service and take or send iPhone to Apple for resolution. If no coverage, Replacement iPhone is $199 or battery is $80 with Apple.

  • My ipod said to restore when I did it went black and wont turn on plz help?

    I have an older ipod touch 32GB this morning it said to connect to itunes and restore and when I did it went black and wont turn on. What happened?

    If not successful try the remaining items of:
    iOS: Not responding or does not turn on

  • My ipod went black and wont turn on or show up on itunes- please help

    heyy all--my ipod went black and wont turn on it wont show up when i plug it into itunes or even a charger please help me thanks

    Try resetting it by holding the sleep/wake and home buttons simultaneously for 10-15 seconds.
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  • My iphone 4s turned black and wont turn on again

    Hi
    Ok so my iphone 4s turned black and wont turn on again and my sleepbutton does not want to work
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    Is the battery completely discharged? If charge it with the charger for at least an hour then try again.
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  • Ipad is black and wont turn on

    My ipad is black and wont turn on the only thing i get a the apple icon in the center of the screen. I tried restarting it. It is fully charged and it is upgraded. Please help

    Try a reboot first.
    If a reboot doesn't work, try and force iPad into Recovery Mode (data will be lost)
    1. Turn off iPad
    2. Connect USB cable to computer; leave the other end alone
    3. Press and hold the Home button down and connect the docking end of cable to iPad
    4. Continue holding the Home button until you see the "Connect To iTune" screen
    5. Release the Home button
    6. Open iTune
    7. You should see "iTunes has detected an iPad in recovery mode"
    8. Use iTune to restore iPad
    Note: You need to be patient and repeat the above many times to recover your iPad

  • It seems that my iphone 4 8gb verizon burnt out when i plugged it in my car charger and the screen went completely black and my iphone was hot when it happened any help how to fix it?

    It seems that my iphone 4 8gb verizon burnt out when i plugged it in my car charger and the screen went completely black and my iphone was hot when it happened any help how to fix it?

    kriss1692 wrote:
    I cant use my phone
    So use a different phone...
    and i dont remember my serial number on it
    -> iOS: How to find the serial number, IMEI, MEID, CDN, and ICCID number

  • My screen turned black and wont turn on

    when i was using my ipad it turned black and wont turn back on, i tried to charge it and plugged it in to my compter but wont turn on.

    Assuming that the battery isn't empty (and it can take up to 15 minutes of charging before it will respond), then have you tried a reset ? Press and hold both the sleep and home buttons for about 10 to 15 seconds, after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.

  • HT4972 My ipods screen is black and wont turn on unless plugged into the wall

    My ipods screen is black and wont turn on unless plugged into the wall not the computer but when i plug it into the computer and put it in DFU mode it wont restore there is an error 3194 and error 1602 and nothing i do helps

    Here's what I found about error 1602:
    Error 1600, 1601, 1602: Try the following steps to resolve this error:
    Ensure proper USB isolation troubleshooting has been performed, and test with a known-good cable.
    Follow the steps listed for Error 1604.
    This error may be resolved by disabling, deactivating, or uninstalling third-party security, antivirus, and firewall software. See steps in this article for details on troubleshooting security software.
    Error 1603: If you receive this error and the iOS device is not automatically placed into recovery mode, it may be necessary to do so manually. Refer to iPhone and iPod touch: Unable to restore for steps on placing iPhone into forced recovery mode. Also, remove the IPSW and attempt to restore again. If you do not want to remove the IPSW in the original user, try restoring in a new administrator user.
    Error 1604: This error is often related to USB timing. Try changing USB ports, uninstalling and reinstalling USB ports, and other available USB troubleshooting steps (troubleshooting USB connections, device not recognized properly, computer won't recognize a FireWire or USB device). If you are using a dock, bypass it and connect directly to the white Apple USB dock connector cable. If the issue persists on a known-good computer, the device may need service.
    This device is not eligible for the requested build: Also sometimes displayed as an "error 3194." If you receive this alert,update to the latest version of iTunes. Third-party security software or router security settings can also cause this issue. To resolve this, follow Troubleshooting security software issues.
    Downgrading to a previous version of iOS is not supported. If you have installed software to perform unauthorized modifications to your iOS device, that software may have redirected connections to the update server (gs.apple.com) within the Hosts file. First you must uninstall the unauthorized modification software from the computer, then edit out the "gs.apple.com" redirect from the hosts file, and then restart the computer for the host file changes to take affect.  For steps to edit the Hosts file and allow iTunes to communicate with the update server, see iTunes: Troubleshooting iTunes Store on your computer, iPhone, iPad, or iPod—follow steps under the heading Blocked by configuration (Mac OS X / Windows) > Rebuild network information > The hosts file may also be blocking the iTunes Store. If you do not uninstall the unauthorized modification software prior to editing the hosts file, that software may automatically modify the hosts file again on restart. Also, using an older or modified .ipsw file can cause this issue. Try moving the current .ipsw file, or try restoring in a new user to ensure that iTunes downloads a new .ipsw.
    Error 3194 is also seen when somebody is trying to restore jailbroken devices.

  • We have iPhone 4 and I plugged phone into after market hardwired plug in car (that we have used successfully for two years) and the screens has gone black and wont turn on.  Phone is charged. We have tried force quit- home screen and top button. help pls

    We have iPhone 4 and I plugged phone into after market hardwired plug in car (that we have used successfully for two years). The screen has gone black and wont turn on.  Phone was charged. I have tried force quit- home screen and top button. iTunes is not recognizing phone when I plug into computer.  help pls

    FIRST charge with an Apple charger for at least 15 minutes. Then hold the HOME and SLEEP buttons at the same time until an Apple logo appears. Hold for up to 30 seconds. If nothing happens the phone hardware has failed.

  • My screen on my ipod5 is black and wont turn on but it makes a noise when i plug it into the charger can anyone help?

    its just all black and wont turn on or show any light. ive had it for about 2 years now. its a ipod touch 5th generation and blue not sure what to be but it has everything on it thats so important.. i need help and im unsure about the IOS :/

    Try:                                               
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable       
    - Try on another computer                            
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
      Apple Retail Store - Genius Bar                              

  • My iphone is not working at all its completely off and wont turn on.

    my iphone 4s is not working at all it is completely off and wont turn on, what should I do?

    No, I haven't learned anything more.  It doesn't happen to me enough to warrant trying to swap it out for a new one, though I have discussed the possiblity with the folks I bought it from.  They are not big-volume Apple sellers but I was the first to complain to them about this problem.  Hasn't happened to me in over a month.  Some people are convinced it's a problem with the phone, not the software and therefore not fixable, but I suspect there is more than one reason it can happen.  I'm hoping my problem is cured, fingers crossed and all that.  Good luck, glad my post helped you.

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