It will automatically connect to I Tune when I plugged in I phone or I pad mini. It didn't work since last month. I went to Apple shop ask for help but a Mr. told me you didn't support the Technic for windows, is that right?

Hi
My problem is I cannot connect my I Phone or I Pad Mini with my I Tune on HP note book. It was automatically connected but didn't work since last month. I went to Apple Store for asking help. A Mr. told me that you didn't provide help for Windows Is that right? How can I connect, Sync, and update my information?

Apple Stores won't directly support issues with your Windows PC, even if the issue is iTunes which you need to configure your iDevice.
For device connectivity issues see TS1538: iOS: Device not recognized in iTunes for Windows, in particular section 5, and TS4062: iTunes 10.5 and later: Troubleshooting iTunes Wi-Fi syncing.
tt2

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