It will NOT RECOGNIZE MY IPHONE NO MATTER WHAT I DO

wont recognize phone

1. Make sure that your device is not hidden (left hand pane). If it just reads device then toggle between SHOW and HIDE.
2. Try all the other ports on your computer, even a number of times.
3. Make sure your lead /connections are not faulty.
4. If you have another computer try plugging your device into it without taking any action, give it a moment, remove it and try it back in your other computer again.
5. Make sure you have the latest version of iTunes installed.
6. If using Widows, make sure all Windows Updates are installed.
7. Failing all that, see here - http://support.apple.com/kb/TS1538 for Windows and http://support.apple.com/kb/TS1591 for Macs
8. And failing all that put the device into Recovery mode. See here and note the paragraph 'If you restore from a different computer.... ' down near the bottom of the page -
http://www.apple.com/support/ipad/assistant/itunes/

Similar Messages

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    Phone not recognised in itunes
    device not recognised by iTunes on PC  or  device not recognised by iTunes on Mac
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  • Hi, I have a new cell phone, I wanted to give my iphone to my father, instead of deleting the content on the iphone I have deleted the entire iphone. It starts up no more. iTunes will not recognize the iphone. How do I get my old data back onto the phone?

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    Place the device in DFU mode (google it) and restore as new.

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    I my macbook pro will not recognize my iphone.  I had the AppleStore, re-install my original software a month or two ago, but since they did this, my computer cannot recognize my Iphone  it is telling me that I also need to download the new version of Itunes, but keeps telling me my system isn't running the correct software.  When I go to update my software, it's telling me I'm running the latest version???  HELP!!

    you need to upgrade your OSX to 10.6.8 or later to sync with the iPhone 5. as you need itunes 10.7 to  run Iphone 5

  • Itunes recently updated on my PC and now it will not recognize my iPhone.  How do I get it to recognize so I can sync?

    I updated iTunes this morning and afterwards I went to sync my iPhone and iTunes will not recognize the iPhone.  The computer will, but iTunes will not.  How do I get iTunes to recognize the iPhone so I can sync.  I do have the phone connected to the computer with the cable.

    http://support.apple.com/kb/TS1538
    Going to venture a guess your Apple Mobile Device service isn't started.

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  • HT1386 windows 8 will not recognize my iphone but my windows 7 computer will

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    Hello Gary12100,
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    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/TS1538
    Cheers,
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  • My 15" iMac G4 800mhz will not recognize my iPhone 4s at all. Please Help, There is more information below. Thanks.

    My 15" iMac G4 800mhz will not recognize my iPhone 4s at all. It charges but doesn't load as external memory or in itunes.
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    ....and an 800mHz Mac cannot officially run 10.5.8. There may be some third-party hacks to allow tricking the installer into thinking the computer qualifies and permit the install to continue, but 10.5 will be very sluggish on that machine even if you have a lot of RAM.
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  • Got a new windows 8.1 laptop. and i have downloaded the latest version of itunes and this will not recognize my iphone?

    got a new windows 8.1 laptop. and i have downloaded the latest version of itunes and this will not recognize my iphone?

    Hi lewisdearden!
    Here is an article that can help you troubleshoot this issue:
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/ts1538
    Take care, and thanks for visiting the Apple Support Communities.
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  • Mac will not recognize my iPhone. a restart will resolve but...?

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  • Itunes will not recognize my iphone 5s and i need to reset to factory settings

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    Hi CMC08,
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    http://support.apple.com/en-us/ht1212
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    Use these steps if you've synced your device with iTunes.
    Use these steps if you have an iCloud account and have Find My iPhone turned on. 
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  • ITunes will not recognize my iPhone 5s

    iTunes will not recognize my iPhone 5s.  I need it to, so I can choose the sync via WIFI.  Plus, I am unable to download iTunes by just using WIFI and my iPhone 5s.  I checked the Computer Manager areas and the settings appear correct.  My laptop runs on Windows 8.1.

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  • PC will not recognize my iphone camera.

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    If you don't already have the latest iTunes, get it, if you do have it, try a re-install...the driver comes from the iTunes install.

  • My iphoto will not recognize my iPhone 5c

    My iphoto will not recognize my iPhone 5c, therefore I can't import any of my pictures.
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    Launch iTunes, then connect your iPhone to USB. The iPhone will prompt you, if you trust this computer. Confirm that you trust it.
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  • My iTunes will not recognize my iPhone after iTunes was updated.

    my iTunes will not recognize my iPhone after iTunes was updated. what does that mean?
    <Re-Titled By Host>

    Hello mzshay2u2,
    Thanks for using Apple Support Communities.
    From your post I understand that you're unable to locate your iPhone within iTunes 12 on your Mac.  First, I'd like you to take a look at the screenshot below, as iTunes 12 changed the navigation of your Library.
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    If you do not see your iPhone's icon there, then continue on to the link below.
    iOS: Device not recognized in iTunes for OS X
    Cheers,
    Alex H.

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