It won't finish down loading an Itunes extra I paid for. Error 12001 keeps showing up and I checked the connection and it's fine. What do I need to try next

Purchased the movie Lincoln from Itunes. The movie came through but the Itunes extra stopped downloading. error message 12001 shows up again and again even after checking theconnection which is fine. Any suggestions so it will finish the download?

Even though you're getting a different error message number, try the "Error -50," "-5000," "8003," "8008," or "-42023" section in the Specific Conditions and Alert Messages: (Mac OS X / Windows) section of the following document:
iTunes: Advanced iTunes Store troubleshooting

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Downloading movies, my iTunes reported "error 50" and won't finish downloading any movies AFTER I've paid for them.. What do I do?

Purchasing movies, my iTunes reported "error 50" and won't finish downloading any movies AFTER I've paid for them.. What do I do?

Hi..
Could be the following:
Firewalls
Web Accelerators
Ad Filters
Virus Protection Software
From here > iTunes Store: "Error (-50)" when downloading purchased content

I down loaded new itunes to Airbook now itunes it is very slow, whats wrong

I down loaded new itunes to macbook air. now VERY SLOW TO load anything in Libarary! any suggestions?

I don't have norton anti virus I have AVG virus protection.
hmmm. haven't heard any reports of AVG doing this (Norton all the time, one report about McAfee today).
okay, try to launch itunes. then go to your task manager's process tab. is there an itunes.exe process running there?
if so, see if you can get Katrina's trick to work for you:
Katrina S., "itunes won't open on windows" #21, 01:15pm Sep 3, 2005 CDT
keep us posted.
love, b

Down Loaded latest itune update, will not reconise my devices to syn

Down loaded latest itune update on PC windows 8, will not reconise my devices to syn Ipad,Iphone, Ipod

Have the same issue but with iPod Nano 7 Gen. Happened Yesterday after Yosemite update to 10.10.2

When trying to down load new itunes version, I get airtraffichost.dll, and itnunes will stop installing. HELP ME

when trying to down load new itunes version, I get airtraffichost.dll, and itnunes will stop installing. HELP ME

For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
The error hints at a similar pattern to those discussed in the first and third boxes of the user tip, suggesting that you've got an outdated .dll file that needs replacing. You should find AirTrafficHost.dll in the one of the following folders:
C:\Program Files\Common Files\Apple\Mobile Device Support
C:\Program Files (x86)\Common Files\Apple\Mobile Device Support
Delete it and then repair Apple Mobile Device Support from the Programs and Features control panel. If that doesn't work go for the full tear down and rebuild.
tt2

TS1424 Re down loads from iTunes

Hi I live in France I am unable to down load from itunes with my French address can anyone advise what I can do !!

Which exact error message are you seeing?
The iTunes Store in a country is intended only for use by that country's residents, and only while they are in the country. To use the iTunes Store in a country you need a credit card (or other card type if acceptable in a country) issued in that country, billed to an address in that country, and also be physically present in that country when using the store. You are also restricted to waiting 90 days between country changes.
E.g., "The iTunes Service is available to you only in the United States, its territories, and possessions. You agree not to use or attempt to use the iTunes Service from outside these locations. Apple may use technologies to verify your compliance." - http://www.apple.com/legal/itunes/us/terms.html#SERVICE

My nano won't power down without starting itunes

Hey Group,
My new nano 6th gen lights up and says it is connected and then remains on the entire time my computer is on. Only after I start itunes will it then go to sleep mode. The thing I don't like is that I don't start itunes every time I start my computer and if I don't the nano screen is always on. Any clues?

Have you tried any of the 5 recommend troubleshooting steps to see if that resolves the issue?
http://www.apple.com/support/ipod/five_rs/
If nothing, there could be a hardware malfunction with the iPod's scroll wheel.
B-rock

I updated my iphone and when it came time for activation it won't work and keeps telling me to try again. At the top it says "No Service" and I have my SIM card in and a good WiFi connection and have connected it through iTunes but it says I have no SIM

I updated my iphone and when it came time for activation it won't work and keeps telling me to try again. At the top it says "No Service" and I have my SIM card in and a good WiFi connection and have connected it through iTunes but it says I have no SIM card and need to disconnect and insert my SIM. I don't understand why this keeps happening and it's been going on for a wile now. I have tried over and over again to get this iPhone to work but nothig is happening. I've even gone on the website for support (apple.com/support) but cannot find anything that will help me with this situation. Can someone please help me find a solution to this problem? I have been without a phone and do not have money to buy another one and it is crucial for me to get it fixed. Thanks.

wesb
What computer operating system is involved in the Premiere Elements 11 and 13 issues? Same computer or different ones? Are you installing from purchased download installation files or from purchased installation disc? Does Premiere Elements 11 work completely on this computer whereas 13 will not?
Let us go through the typical drill so as to take nothing for granted.
1. Does the problem exist with or without the antivirus and firewall(s) disabled? Are you working with an individual home computer or in a
school or company network?
2. Are you running the program as Administrator and is there any "domain" account involved?
3. Is your video card/graphics card up to date according to the web site of the manufacturer of the card?
4. Do you have the latest version of QuickTime installed on the computer with Premiere Elements?
Let us start by ruling in or out any of the above, and then we can decide what next.
Any questions or need clarification, please do not hesitate to ask.
Thank you.
ATR

I've just downloaded a sd movie from iTunes with my ipad but the movie will only play for 13s then a msg comes up saying "could not load video! I've paid for it and downloaded the whole thing ! Can anybody help me pls?

I've just downloaded a sd movie from iTunes with my ipad but the movie will only play for 13s then a msg comes up saying "could not load video! I've paid for it and downloaded the whole thing ! Can anybody help me pls?

Hello Lcw2610,
I would recommend deleting the affected movie from your iPad, and redownloading the movie.
How to delete content you've downloaded from the iTunes Store, App Store, iBooks Store, or Mac App Store
http://support.apple.com/kb/HT5772
Download past purchases
http://support.apple.com/kb/HT2519
If the issue persists, please do report the issue to the folks in our iTunes Store.
To report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase, follow these steps:
Find the email receipt for your purchase.
Click Report a Problem under the app that is having the issue.
When prompted, enter the Apple ID and password you used to purchase the item, then click Report a Problem.
Click Report a Problem next to the item you are having an issue with.
From the Choose Problem dropdown menu, choose the appropriate issue.
Follow the onscreen instructions and—if prompted—type a description of the problem into the text field.
Click Submit to have your issue reviewed.
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/HT1933
Cheers,
Allen

All of my apps are in iTunes AND on my iPod Touch. in iTunes it the checkbox next to sync apps is UNchecked. should i check the box and have to reorganize all my apps or leave it "un-synced"?

all of my apps are in iTunes AND on my iPod Touch. in iTunes, under my iPod, the checkbox next to 'sync apps' (in the Apps page under my iPod) is Unchecked. if I check it, all my apps will be all over the place and I will waste hours trying to get it back to the way it was. I don't really have a reason to check the box but I don't know. should I check the box and have to reorganize all my apps or leave it "un-synced"?
by "un-synced" I mean how it is on my iPod and iTunes at the same time but its not synced
this happened b/c I had to make a new user acct on my only [Windows 7] computer and when i clicked transfer purchases, this happened.
any help would be greatly appreciated
And as you can see ( besides my problem here) i am out of dropbox space. it would be nice if you can click http://db.tt/TQiPs59V to make an acct to give me and you more space

You should ALWAYS make sure that everything is on your computer and backed up, most especially before any update. The iphone is designed to be synced to your computer regularly.
If you have failed to do this, then you need to redownload:
Downloading past purchases from the App Store, iBookstore, and iTunes Store

I upgraded my iPad (3rd gen) to iOS 7. When I go to iTunes and look at the summary and to the "Apps" list tab, iTunes stops working and shuts down. What can I do? I am using a Windows 7 machine.

I upgraded my iPad (3rd gen) to iOS 7. When I go to iTunes and look at the summary and to the "Apps" list tab, iTunes stops working and shuts down. What can I do? I am using a Windows 7 machine.

Hi thanks for the encouragement. It's not that the severs are "swamped", iOS 7 has been successfully installed.
I can't access the apps list in iTunes because it *****
down. Its pretty frustrating because many of my apps require me to manually transfer files into iTunes first to view
them. Not sure if the servers being swamped is an issue for me, unless they release a bug fix through another version of iTunes.
Has anyone else had this problem? My iPad is pretty useless unless I can access my app list in iTunes....

TS1367 I was having a problem down loading photos, so I force quite all programs. Then there was problem launching finder. Relaunched and turned computer off to reboot. Now computer starts, but does not boot up I am stopped at a white blank screen

I was having a problem down loading photos, so I force quite all programs. Then there was problem launching finder. Relaunched and turned computer off to reboot. Now computer starts, but does not boot up I am stopped at a white blank screen

Welcome to Apple Discussions Dathanb
You have posted in the Feedback About New Discussions forum.
As you are a first time poster, you seem to have missed the text at the top of this forum that says:
Please Read This Before Posting Here
If your question concerns a hardware or software technical issue, please do not post in this forum
Go to the main Apple Discussions page, select an appropriate product category and follow the links until you reach the correct forum for your post, then click the POST NEW TOPIC link. Because your post doesn't indicate was OS you are using on your iMac, I can't give you a link to the most appropriate forum.
Basically, though, the version of TechTool on the AppleCare disks is not compatible with newer versions of OS X and/or Macs (I can't remember which). If you don't get a satisfactory response by posting in the appropriate iMac or OS X forum, I suggest you take your iMac to the geniuses at the Apple Store. You can set up an appointment time for the same day online before you leave home.
Peggy

I downloaded an album but some of the songs won't play - says my computer isn't authorized to play the song. I checked the authorization, and this computer is authorized. How do I fix this?

I downloaded an album but some of the songs won't play - says my computer isn't authorized to play the song. I checked the authorization, and this computer is authorized. How do I fix this?

If just some of the tracks on the album are doing that, that suggests those tracks are damaged.
If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copies of the dodgy tracks and try redownloading fresh copies. For instructions, see the following document:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Otherwise, I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the items that are not playing properly. If you can't see "Report a Problem" next to the items, click the "Report a problem" button. Now click the "Report a Problem" links next to the items.

TS1368 My account keeps asking for Region but the drop down menu lists Cities in China. I can,'t cange the region in my account because it asks me to check the date and time but these are correct. Any answers please?

My account keeps asking for Region but the drop down menu lists Cities in China. I can,'t cange the region in my account because it asks me to check the date and time but these are correct. Any answers please?

Look, I understand I still need a card attached to the account. The problem is, it won't accept my card because I only have 87 cents in my bank account right now.
If I had known there would be so much trouble with the iTunes card, I would have just put the cash in my bank account in the morning instead of buying an iTunes card (I didn't expect the banks to be open on Thanksgiving of course).
Apple will only accept cards that have a balance. The balance is so small in my account that it won't accept it as a valid card.
I'm going to have to contact Apple anyway to reset the security questions. That's obvious. Your answers were not exactly helpful. You didn't tell me anything I don't already know, but thanks for trying to be helpful.

I SET UP THE HOME SHARING ON MY COMPUTER, AND i CAN STREAM MY PHOTOS AND SEE ALL THE VIDEOS AND LISTEN SONGS IN MY ITUNES, BUT CAN NOT DO HOME SHARING, ON THE TV, ALWAYS SHOWS "TURN ON HOME SHARING ON YOUR OMPUTER WITH YOUR ID WHICH I DID BUT NOTHING HELP

I just bought my apple tv yesterday and SET UP THE HOME SHARING ON MY COMPUTER, I CAN STREAM MY PHOTOS AND SEE ALL THE VIDEOS AND LISTEN SONGS IN MY ITUNES, BUT CAN NOT DO HOME SHARING, ON THE TV, ALWAYS SHOWS "TURN ON HOME SHARING ON YOUR OMPUTER WITH YOUR ID WHICH I DID BUT NOTHING HAPPEN. WHAT'S WRONG? WHAT SHALL I DO NOW?

I have found with AppleTV that it is the IPV6 on the computer you want to access is the problem. The issue is that Homegroup on Win 7 or Win 8 requires IPV6 to work, but AppleTV won't work with IPV6. (So maybe double check you have IPV6 turned off)
So you have to make a choice - Homegroup or AppleTV.... but you can't have both, until Apple brings ATV up to date. (crazy that it does not recognise IPV6 - c'mon Apple!)
You can set up sharing individually in Win 7 or 8 and have the ATV access files that way.
Having said that, there is always the exception.. I have an old HP home server running Win8 and it services ATV - but is part of the Homegroup... have no idea why it works on both, but no other machine on the home network will talk to both ATV and Homegroup at the same time!

It won't finish down loading an Itunes extra I paid for. Error 12001 keeps showing up and I checked the connection and it's fine. What do I need to try next

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