It won't let me install iTunes

Hey guys!  This is a question for my sister.  She just got a new Samsung PC with Windows 8, well she also just got a new iPod touch and got her apple ID and iTunes account all squared away through her iPod.  She is trying to download iTunes onto her computer and it won't go past the stage of the "iTunes64Setup...exe" in her downloads file from apple.com/itunes, it downloads and she goes to click on "run" and nothing happens - literally nothing, no icon to pop up or anything.  I tried to change her pop up blocker to off and then to low security and it's not working.  i have also tried to use Internet Explorer and Firefox.  Any suggestions please?!?!?!?  She has wanted this for a long time and is really disappointed.  I know Apple and Windows are eh together, but I don't understand why it is not working!  Thanks guys and merry christmas to all!

(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

Similar Messages

  • Windows 7 64 bit won't let me install itunes 64bit!

    I have problems with 2 computers.
    They are both by Gateway, one of them is a SX series Windows 7 Home Premium 64 bit, 1 TB, 4GB of RAM, intel i3 Dual Processor, and was just out of the box. The other one is a DX series Windows 7 Home Premium 64bit, 1.5TB, 6GB of RAM, Intel i5 Dual processor, and also, out of the box.
    The first thing I do is install itunes.
    However, in the middle of installing, it said this error:
    an error occurred during the installation of assembly 'Microsoft.VC80.CRT,type="win32".version="8.0.50727.6195",publicKeyToken="1fc8b 9a1e18e3b",processorArchitecture="x86".Please refer to Help and Support for more information. HRESULT: 0x80070005.
    I clicked okay, and it continuted on.
    Just when it finished quicktime, it asked to verify the location of Mozilla Plugins for ntunes.dll or something like that. It won't let me through after that. I tried using other computers what have access through this, but it says that I need administrator permission to do so. However, I AM the Administrator. It is on the 2 computers.
    Anyone know what is going on with itunes?

    I have no idea what check box you are talking about or how you are trying to open a PDF. This is not the Reader forum where you should be asking this question. However, to set Reader as the default, you should be able to right click on the PDF and select open with, select Reader, and then check the box to always use this application to open a PDF.

  • Error won't let me install iTunes - please help !

    When I have tried to download the latest version of iTunes so that I can update my iPhone the software won't install correctly. I even un-installed iTunes and tried from scratch.
    I get so far then get the error message "Could not write value to key \software\classics\itunes.m4r verify that you have sufficient access to that key or contact your support personnal".
    I'm using Vista and had turned off the spyware software and have administration rights.
    Can anyone help please, at the moment I have no iTunes !!!!
    Thanks

    Could you confirm the full error message and is it identical when you try to install and uninstall?
    These permission issues can be tricky.
    To start you need to download the iTunes installer from:
    http://www.apple.com/itunes/download/
    And save it on your PC. ( You may already have done that.)
    Try running it with "Run as Administrator". (You can access this by right clicking on the installer.
    You can also try running the installer from another administration account.
    Failing that, find the key mentioned in the error message using Regedit. I assume it is HKEYLOCALMACHINE\Software\Classes\iTunes.m4r
    Right click on it an select permission then advanced. Apart from some other permissions, you should have Administrators and SYSTEM with full control, inherited from ...software\classes and it should apply to this key and sub-keys.
    Is that what you have?

  • Computer won't let me install itunes

    Have been using itunes for a few years now, was getting the latest update, and my computer wouldn't let it download. Is it my computer or the update?

    What operating system are you using? (If you're not sure, click the Apple icon at the left of the menu bar and choose 'About this Mac'.) The current version of iTunes requires 10.6.8 (Snow Leopard). If you have anything earlier you may be able to get a higher version of iTunes (what version do you have now) but not the current one.
    If you do have Snow Leopard or higher then evidently something is wrong; do you get an error message and if so, what?

  • HT201210 Can I use my old iphone as an ipod? if I hook it up to my itunes it won't let me install playlist

    Can I use my old iphone as an ipod? if I hook it up to my itunes it won't let me install any music. It disconnects and phone goes to apple screen

    Using an iPhone without a wireless service plan

  • I purchased Adobe Illustrator CS2 on CD many years ago and now i have bought a new iMac computer it won't let me install from the CD's. How can i use this product on iMac ?

    I purchased Adobe Illustrator CS2 on CD many years ago and now i have bought a new iMac computer it won't let me install from the CD's. How can i use this product on iMac ?

    Because the Nano was previous synced to another comuter/iTunes library.
    See the following:
    Syncing to a "New" Computer or replacing a "crashed" Hard Drive: Apple Support Communities

  • Computer won't let me install anything anymore

    Ever since I repaired disk permissions this afternoon Mac won't let me install anything.
    What happens is I clicked "save to disk" to install something, I look at my desktop and either a .exe file pops or the actual file pops up but when I click on it it simply vanishes into thin air.
    I was trying to downgrade Quicktime 7 earlier today and that is when I first noticed. I thought it was a quicktime problem. I was wrong.
    HELP!
    Thanks

    What operating system are you using? (If you're not sure, click the Apple icon at the left of the menu bar and choose 'About this Mac'.) The current version of iTunes requires 10.6.8 (Snow Leopard). If you have anything earlier you may be able to get a higher version of iTunes (what version do you have now) but not the current one.
    If you do have Snow Leopard or higher then evidently something is wrong; do you get an error message and if so, what?

  • My computer won't let me install a program.  Says not enough memory although I have 70 GB available

    My computer won't let me install a program.  Says not enough space available when in fact it has 70 GB available.  It selects Macintosh HD as the destination.  It will not let me navigate to the Applications folder.

    - Exactly what are you doing? You saying you are trying to syn it to new comnputer. When yuo sync it to a new computer iTunes will erase the iPod and replace its contents with what is i the iTunes library of the new computer.

  • I can log into my apple id, but it won't let me on Itunes

    I'm studying abroad in two days and I wanted to update my ipod, mostly with a lot of apps since my flight is 9 hours. I tried logging into Itunes using my normal email and what I thought my password was. I wasn't sure on the password so I had my password reset and tried to log in on my itunes. Didn't work so I changed my email twice and my password about 5 times and it still won't let me into Itunes, but when I have to log onto here or any where else on apple.com my apple ID and password works perfectly....What can I do to fix this? I need to get this solved fast please!

    Hello, TonyanAsia. 
    Thank you for visiting Apple Support Communities. 
    Here are the steps that I would recommend going through when experiencing this issue. 
    Troubleshoot issues on an iPhone, iPad, or iPod touch
    If you haven't been able to connect to the iTunes Store:
    Make sure your date, time, and time zone are correct in Settings > General > Date & Time.
    Note: Time Zone may list another city in your time zone.
    Make sure that your iOS software is up to date by tapping Settings > General > Software Update (iOS 5 or later) or connecting your iOS device to iTunes and clicking Check for Update on your device's Summary page.
    Check and verify that you're in range of a Wi-Fi router or base station. If you're on a device with cellular service, make sure that cellular data is turned on from Settings > General > Cellular.
    Note: If connected to cellular data, larger items may not download. You may need to connect to Wi-Fi to download apps, videos, and podcasts.
    Make sure that you have an active Internet connection. You can check the user guide for your device for help with connecting to the Internet.
    Make sure that other devices (portable computers, for example) are able to connect to the Wi-Fi network and access the Internet.
    Try resetting (turning off and then on again) your Wi-Fi router.
    If the issue persists, try troubleshooting your Wi-Fi networks and connections.
    Can't connect to the iTunes Store
    http://support.apple.com/kb/ts1368
    Cheers,
    Jason H. 

  • Download error in creative cloud, won't let me install updates.

    download error in creative cloud, won't let me install updates.
    Evert time I hit reload, It keeps saying download error.
    I uninstalled the cloud, and Re installed it, and still have issues

    Quading2390 make sure that you are browsing to the User/<UserName>/Library folder.  You can see an example screen shot below.

  • "your system has not been modified error" will not let me install itunes on my computer an its for fraustrating need help!

    "your system has not been modified error" will not let me install itunes on my computer(windows 7 64 bit) and it is so faustrating i need help please and thanks!

    I had the same problem.I tried every solutions on the net but nothing worked.Luckily on that very day my free avast antivirus date expired(I dont currently have a paid antivirus) and I uninstalled it.Then I tried to install itunes and did it on the first go.But I am using a windows 7 32 bit so it might not work for you as you are on the 64 bit.Actually the antivrus was the culprit.Hope it helps.Thanks

  • TS3212 I'm trying to update my version of itunes. I get a message that MSVCR80.DLL IS MISSING AND I NEED TO REINSTALL. wHEN I REINSTALL I GET A MESSAGE  THAT APPLE MOBILE DEVICE FAILED TO START AND IT WON'T LET ME OPEN ITUNES. WHAT DO I DO?

    i'M TRYING TO UPDATE MY VERSION OF ITUNES. i GET A MESSAGE THAT MSVCR80.DLL IS MISSING AND THAT I NEED TO REINSTALL. wHEN I DO THAT, I GET A MESAGE THAT APPLE MOBILE DEVICE FAILED TO START AND IT WON'T LET ME OPEN ITUNES. WHAT DO I DO?

    Check out the user tip below.
    https://discussions.apple.com/docs/DOC-6562

  • HT4623 I have an iPhone 5. I've downloaded the iOS 7 update but it won't let me install it. Is anyone ells having this problem and what can I do?

    I have an iPhone 5. I've downloaded the iOS 7 update but it won't let me install it. Is anyone ells having this problem and what can I do??

    I imagine a ton of people are attempting to download it right now. Simple patience, maybe keep trying, and if possible, try a little later. Think of it as all those people lining up at Apple Stores + about a million more.

  • I am trying to re-instal Acrobat Pro on my computer after changing OS and resetting everything. I am using the CC panel for intallation. It shows it installed and won't let me install it.

    I am trying to re-instal Acrobat Pro on my computer after changing OS and resetting everything. I am using the CC panel for installation. It shows it installed and won't let me install it. I doubled check everything on my computer and it is not installed. Even more, all my PDF files now show an HTML extension rather that PDF and only opens in my browser, which means the program is not here.
    How to re-install it, please, when the CC panel installer won't let me do it? Thanks!

    Try "Pacifist"!
    Pacifist is an application for Mac OS X that opens up .pkg installer packages, .dmg disk images, .zip, .tar, .tar.gz, .tar.bz2, .pax, and .xar archives, and more, and lets you install individual files out of them. This is useful if you need to install just one file out of a package instead of the entire package

  • After I loaded Mac OS lion, it won't let me install my Sierra Wireless telstra. It keeps telling me to install it even though i already have. help please?

    After I loaded Mac OS lion, it won't let me install my Sierra Wireless telstra. It keeps telling me to install it even though i already have. help please?

    Check for new 64 bit software for the modem, other wise you I'll probably have to boot your Mac in 32 bit mode first.. And then every time you want to go online.
    I have the Sierra wireless 306 and have their 64 bit lion software installed. Works well.
    Best.

Maybe you are looking for

  • How to send a request from a page to another

    Hello, I've started a project an I would like to do the following. I have : -a datasource included in my project -a page customer_list.jsp with a list (and data binding a datasource table) -a page customer_search.jsp with a text field(where i write m

  • Server does not return query metadata check the query

    hi, i want know how to  use bex query designer, when i  insert a data provider,the message is appear "server does not return query metadata check the query", who can help me ? thanks a lot ! addition: my current entironment is: gui710 with sp4,bi710

  • Index information missing in ALL_OBJECTS

    Hi, In our database ,ALL_OBJECTS is not having the index information. Please tell me What could ve the reason? Thanks, Kumar.

  • Movie in webinar

    I want to show a movie in the webinar, but do not want that the audience has the possibillity to start and stop the movie themselves. How can I arrange this?

  • Missing task from timesheets

    Missing tasks from timesheets. This is despite the user having the task assigned for the correct period and the plan being published.