It won't let me open illustrator it says i need to uninstall and try again but I have and Error:1 keeps coming up :'( HELP!!
HALP!
ugh,
You could try to reinstall using the full three step way:
Uninstall, run the Cleaner Tool, and reinstall.
http://www.adobe.com/support/contact/cscleanertool.html
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Hello dowie3,
Just restart your ipad, with version of IOS are you running?
It's possible that your apple id is locked, or there are some prolems with your internet connection. On this site you can check you account en find a solution for your problem. http://store.apple.com/us/help/your_account
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Have you tried holding the power button down for several seconds? I would try the force quit as mentioned earlier first, or go to the Activity Monitor in Applications>Utilities and try force quit there.
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Appreciate your help Ian and others. I have since uninstalled FCS and reinstalled FCXP only to get the same thing. Loading FCXP stalls at "Looking for Compressor Support". When I first downloaded FCXP from the App store I didn't notice that FCS was being placed in it's own folder. It's not something I did manually. Although moved into it's own folder with FCXP on the same drive. I was not able to open FCS apps. They would load and then "quit unexpectantly". They opened just fine before I downloaded FCXP. Do I need to purchase Compressor so that FCXP recognizes it? It seems this is where it stalls. It doesn't explain however why my computer "FREEZES" while doing this. I am in the process of re-installing Lion to see if this helps, otherwise I am at a complete loss.
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Mac OSX 10.4
Processor 3.06
Numbers 2.3 (554)
I cannot open iCloud documents on my MAC I went to preferences etc and it did not give me access. My error says I need an updated version of numbers but I have the latest versionYou cannot access iCloud on a Mac running Mac OSX 10.4. Are you sure, the system version is correct?
If you are running iWork '09 (iWork 09 9.0.1) on your Mac with Numbers 2.3, you must at least have MacOS X 10.5.6 installed.
if you want iCloud support for iOS apps, you need the iWork 9.3 update,see: About the iWork 9.3 Update
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I updated pages 08 to pages 09 but now if i have saved a document and try to open it it tells me the file can't be opened as it is too old. Does anyone know how to fix this ?
You have tried to open a Pages 09 document in Pages 08. You have to be particular about which app you use for which document. Pages 09 will always try to be tha app to open all your Pages documents. The Pages icocn looks the same for both apps.
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This has happened a few times, I would be working on a project, InDesign crashes, but doesn't recover it. Instead when I try to open the file, it says it can't be opened because it's already open by another user (there are no other users) I'll restart my computer and whatever to see if it will fix itself, but it doesn't. Does anyone else have this issue? Is there a fix?
Thanks!With InDesign closed, look in the same folder where the file is stored and find its "lock file." It will have the extension .idlk. Delete it. Launch InDesign and retry to open your file.
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evHi ev2068,
Please follow the steps mentioned in the below article.
http://helpx.adobe.com/x-productkb/global/error-licensing-stopped-mac-os.html
Also if you have used Time Machine feature to get applications back, then i would advise you to uninstall and reinstall applications.
Thank you for posting on Adobe Forums. -
Pages won't let me open a document, says "unable to open document"
Pages for my iPad 2 is preventing me from opening one specific file. I reaaally need that file back but I can't open it or transfer it anyway. Every time I click on it it says "unable to open document." Pleaaaase help!
Hey mate, do you already have iCloud enabled? If not, then do as RickHanson-Sacto mentioned about and see how you go,
If iCloud was already enabled, then you've possibly run into the same issue I just had. I opened up Pages & Numbers on my iPad, and all the icons were black. Clicking on any of them gave me the 'Document can't be opened' message. If I signed into iCloud.com, I wasn't able to download the documents either.
After a lot of messing around, it seems like it was something to do with file conflicts, and maybe they caused problems when I updated to iOS 5.1 or the new Pages/Numbers App updates? I don't know, but somewhere along the line, the file conflicts were blocking all documents from being accessed.
The way I fixed it was to fire up Pages & Numbers on my iPhone. It showed me my documents, but when I clicked on them, they told me there were conflicts in the files, and presented me with two options, one a black icon, the other a normal document icon. I clicked on the normal one, and the document seemed to open and load. Additionally, with Numbers at least, the files all updated on the iPad too, and all the documents could now be downloaded via iCloud.com. I had an issue with Pages on the iPad, in that it wasn't updating the documents as I was fixing them on the iPhone, so I simply uninstalled Pages on the iPad, and then re-installed. Once iCloud was enabled, all the documents loaded up properly.
I really can't say if this is the same issue you are experiencing, but I figured I'd mention it.. just in case!!
And another tip.. until iCloud gets fixed-up good 'n proper, for your own piece of mind, whenever you edit a document in Pages/Numbers/Keynote, just before you finish-up, hit the 'wrench' icon, choose the 'Share and Print' option, and then click 'Save to iTunes'. Choose the first file type, and it'll save a copy in a different location on your iPad. That way, if a file gets corrupted by Pages or deleted/corrupted by iCloud, you can simply click the + button on the Documents page, and select 'Copy from iTunes'. This will show you all the documents you saved. They also show up in iTunes should you want to pull them off the iPad quickly.
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Hello Scorpio2013,
There are a couple of ways to disable VoiceOver: from iTunes and directly on the device itself. I've linked an article that contains steps for getting to a point at which you can disable VoiceOver.
iPhone: Configuring accessibility features (including VoiceOver and Zoom)
http://support.apple.com/kb/HT3577
VoiceOver
If VoiceOver is on and you want to turn it off from the device instead of from iTunes, remember that a double-tap acts like a single tap and you need to use three fingers to scroll when VoiceOver is on:
Press Home.
Tap Settings. Then double-tap Settings.
Tap General. Then double-tap General.
Use three fingers on the screen to scroll to Accessibility.
Tap Accessibility. Then double-tap Accessibility.
Tap VoiceOver. Then double-tap VoiceOver.
Tap "On" next to VoiceOver. Then double-tap "On" to turn it off.
You can configure the device to display options for VoiceOver, Zoom, or White on Black when you triple-click the Home button. This feature is off by default; to enable it, tap Settings > General > Accessibility > Triple-click Home.
Cheers,
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My System Preferences won't let me open accounts?
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Hello Makena Little,
It sounds like you are unable to change your wallpaper background because that section of your System Preferences says that it is loading adn will not finish. I recommend performing a Safe Boot, then leaving it and retesting the issue:
OS X: What is Safe Boot, Safe Mode?
http://support.apple.com/kb/ht1564
Starting up in Safe Mode
To start up into Safe Mode (to Safe Boot), follow these steps.
Be sure your Mac is shut down.
Press the power button.
Immediately after you hear the startup tone, hold the Shift key.
The Shift key should be held as soon as possible after the startup tone, but not before the tone.
Release the Shift key when you see the gray Apple logo and the progress indicator (looks like a spinning gear).
After the logo appears, you should see a progress bar during startup. This indicates that your computer is performing a directory check as part of Safe Mode.
To leave Safe Mode, restart your computer without holding any keys during startup.
Thank you for using Apple Support Communities.
All the best,
Sterling -
My MacBook Air is stuck in iPhoto and won't let me log out it says it is downloading pics into the library but it is not - can anyone help me escape out of iPhoto?
Apple menu ==> force quit
Post back if you have trouble after quitting and rebooting your MBA
LN -
last night while i was sleeping at somone has tried to open my passcode if Iphone 6 plus model A1524. Now i cannot see the passcode screen and it just saysi phone is disable connect to itunes . Then i decided to restore my iphone and i have download almost 4 firmware files (iPhone7,1_8.3_12F70_Restore.ipsw and iPhone7,1_8.0_12A366_Restore.ipsw and iPhone7,1_8.0.1_12A402_Restore.ipsw and fourth one is iPhone7,1_8.2_12D508_Restore.ipsw.part) and restore (by holding shift in itunes and selecting file ) using itunes ( which is current version 12.1.2.27 64 bit) but for everytime two of them(while extracting ) which are (iPhone7,1_8.3_12F70_Restore.ipsw and iPhone7,1_8.2_12D508_Restore.ipsw.part) it says "Iphone "Iphone" could not be restored becuse firmware file was corrupted please disconnect and try again later" .i have tried to download "iPhone7,1_8.3_12F70_Restore.ipsw " manually and via itunes (when i download and restore using itunes it says
"There was a problem downloading the software for the iPhone ''iPhone'' A unknown error occured (9006).
Make sure your networks settings are correct and your network connection is active, or try again.''
but nothing works (While for rest of two it says firmware file is not compatible).. I'm tired of these now as i'm working on this problem for 5 days ...
Please help me as soon as possible..
sorry for my poor english..Hello JD_NINJA,
Thanks for using Apple Support Communities.
Error 9006 when restoring your iOS device indicates that there is security software on your computer which is preventing connection to the Apple server or your device. To troubleshoot this issue please follow the directions below.
Check your security software
Related errors: 2, 4, 6, 9, 1611, 9006. Sometimes security software can stop your device from communicating with either the Apple update server or with your device.
Check your security software and settings to make sure that they aren't blocking a connection to the Apple servers.
Get help with iOS update and restore errors - Apple Support
When restoring your iPhone, please make sure to follow the directions in the link below to properly restore.
Restore your device from an iCloud or iTunes backup - Apple Support
Take care,
Alex H. -
Hello,
Please help me figure this out. I'm very unhappy at the moment. I'm fustrated and don't have any idea how to revert to the original version before the update was done on iMovie 10. I NEVER hated APPLE until NOW!! I love APPLE products and apps so please help me stay in that mindset. So I worked on some movie projects when I got my macbook pro 6 months ago. I update reguarly. I saw the update prompt and honestly, I did not think I would have ANY issuess with opening my previous files that I created only a few months ago with this updated version.The new updated version of iMovie 10 won't let me open my previous files I created before the update today. I have a wedding that I'm trying to finish and deliver and now I can't because that file version won't open. I keep getting an error message and the iMovie app closes. Last night I saw the file and tried to open it but no luck. Error message came up again. I reboot and turned off my laptop for the evening and tried again just now but nothing!! I need that video. My job depends on it! I worked so hard on this wedding video and now it's lost and won't open. I work another job and don't have much time. I really don't want to start all over again. Please help me. Thanks so much for your assistance.
Fustrated APPLE customer
Jolly A. RuppI also have Jolly's problem. I found the iMovie 9.0.9 folder and tried to launch the older version of iMove. It would not launch. I removed all of the iMovie preferences from the Preferences folder, removed iMove 10 from the applications folder, and restarted my Mac. iMove 9.0.9 still won't launch and I can't access my videos created with the older version of iMovie. Is there a way to uninstall iMovie 10 and reinstall iMovie 9.0.9?
I am running Yosemitie on a iMac.
Paul -
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Firefox won't let me open more than one window at a time. It use to allow me to open multiple windows before but for no apparent reason it stopped. I uninstalled it and re-installed but I'm having the same problem. How do I fix the problem
== This happened ==
Every time Firefox opened
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