It won't let me purchase a app because it tells me to come here won't take my Visa card? Help?
Help please
Contact apple
http://www.apple.com/emea/support/itunes/contact.html
Or https://expresslane.apple.com/Issues.action
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help me i tried to upload photos from my iPhone to my mac and it froze so i tried to quit it and unplugged my phone but now it won't let me quit it help me
OS X: How to quit an unresponsive application using Force Quit - Apple Support
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I Have $13.60 on my itunes account from a gift card, but it won't let me purchase any songs because of a credit card I used to have on the account. There's no money on the credit card, and I want it to go away so I can purchase songs again.
What exactly happens when you try to buy something ? If you've already removed the card from your account then iTunes shouldn't be asking for any details about it.
If you log into into your account is the card still shown . On your computer's iTunes you should be able to edit your payment info by going into the Store > View Account menu option and logging into your account, and on your account's details page there should be a payment link. If you are doing it on your phone then tap on your id in Settings > iTunes & App Store and tap on 'View Apple ID' on the popup and log into your account - that should also give you a payments link on your account's page.
Changing payment info : Change or remove your payment information from your iTunes Store account (Apple ID) - Apple Support -
My apple won't let me download free apps because of payment issue
Hello my apple App Store will not let me download free apps because of payment issue but all I download is free apps can some one help me please
Daddyashley wrote:
... because of payment issue ...
To Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
My itunes in computer wont let me transfer my apps to my ipad. I have the latest version of itunes. Please help. When I press sync it says its syncing but at the end the apps are still not on my ipad.
I need help. Hope you could help me.Close your iTunes,
Go to command Prompt -
(Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
(Win XP SP2 n above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
If you do get a prompt after restart windows to remap LSP, just click NO.
Now launch your iTunes and see if it is working now.
If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
Apple software on Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123?viewlocale=en_US -
I can't make in app purchases on clash of clans every time I try it tells me to come here. This is really annoying! So how do I solve this problem?
I understand it is from the App Store. That is part of iTunes. You still need to contact them for assistance, or you can try Express Lane, https://expresslane.apple.com/GetproductgroupList.action
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Pls help those anyone to how to reset the security questions I know my emails addrs and password when I purchased the apps there is a additional or security question appears in the screen so pls help me apple company how to out this coz I bought new itunes redeem card I already load then after this I couldn't use it?
1. See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities.
2. Here are two different but direct methods:
a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
b. Call Apple Support in your country: Customer Service: Contacting Apple for support
and service.
3. For other queries about Apple ID see Frequently asked questions about Apple ID.
4. Rescue email address and how to reset Apple ID security questions
5. For online assistance use Apple - Support - Express Lane -
I purchased an app last night but instead of deducxting the credit from my itunes gift card balance, it charged my credit card instead. Why? (I don't live in Canada)
I've seen this question a dozen times, and nearly every time, the first person to answer assumes it was a gifted purchase. Weird.
Same problem here. Books are going to credit card despite sufficient balance on iTunes credit. Seems to be a common problem. -
My AppStore wont update my apps because my old iTunes account keeps coming up and asks for billing info HELP!!!
Apps are always associated with the Apple ID that was used to purchase them. This cannot be changed. To avoid getting the request you are seeing delete all apps that request the former Apple ID and download them again.
Any apps for which you paid a fee will require that you purchase them again. -
I would like to know what I need to do so I can use my iphone applications. It won't take my credit card number or any other card?
I assume that by "load" you mean "install from applestore"?
If you do then there is a whole tomelike memo that Apple has for credit cards. For instance you now can't use gift or vanilla prepaid cards anymore. But that's probably not your problem here. Maybe if you could offer a little more info as to where in the Apple maze this is happening? And are you unable to use your applications (the ones you have successfully installed)?
It sounds like a pretty obscure problem if you can't "load" (start? maybe) the applications that you've already downloaded from Applestore and are installed. Is this the case or can you be a bit more specific and exact in your terminology?
And have you previously, successfully installed Applestore apps on the very device you are now are having this problem on? I have had numerous problems with credit cards, authorization and accounts so I may be able to help. Apple is so unthinkably unthinking when they mesh with the real world that even just one hair out of place can bring you to a grinding halt with no clue as to why.
Be more specific and detailed and I'll hang in with you if I can help. Frustrating isn't it? -
ONCE AGAIN I BOUGHT IT UNDER """""""email"""""""" =
vicfer@**** with many more APPS it is now """"""""vicserfer@****... but the name of visa card is the SAME for VICTOR FERREIRA
<Email Edited By Host>Apple is not here. Apple does not answer questions here. Apple does not acknowledge personal issues with your account here.
Everyone here is a fellow user and we don't have enough information in this rant to understand what the issue is so as to make recommendations of possible solutions. -
TS1702 Won't let me purchase on app
I can't purchase an app - checked everything under troubleshooting and I'm up to date
Contact iTune Support
https://ssl.apple.com/emea/support/itunes/contact.html -
I had a little bit of money on my iPad and I brought a app. That was 20 dollars now it saying there is a billing problem. I think I owe them money but I don't know and it won't let me get free apps or upgrade apps. What should I do?
Contact iTune Support
http://www.apple.com/emea/support/itunes/contact.html -
my ipod wont let me buy any appps because it says i have an invalid security code for my moms credit card but its the right one. and it also says i owe money for upgrading an app does anyone know how to remove my moms credit card cause i cant figure itout
To change asccount information see:
Changing Account Information
For the code issue this may help.
iTunes Store: My credit card's security code or zip code does not match my bank's records
For a standard iTunes account you need a valid payment method even for free apps and app updates.
What is making it think that you own money for an app upgrade? -
it will not let me download any apps it says that the apps are not compatiable with ios 4.2.1
I suspect you have a 2G iPod. Those can only go to iOS 4.2.1.
Identifying iPod models
iPod touch (3rd generation)
iPod touch (3rd generation) features a 3.5-inch (diagonal) widescreen multi-touch display and 32 GB or 64 GB flash drive. You can browse the web with Safari and watch YouTube videos with Wi-Fi. You can also search, preview, and buy songs from the iTunes Wi-Fi Music Store on iPod touch.
The iPod touch (3rd generation) can be distinguished from iPod touch (2nd generation) by looking at the back of the device. In the text below the engraving, look for the model number. iPod touch (2nd generation) is model A1288, and iPod touch (3rd generation) is model A1318.
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