It won't let me upgrade my account from Standard to Pro. It keeps directing me back here. How do I either upgrade or cancel my current account?

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I have a new iMac, but it won't let me sync my playlists from my old iPod Nano to my iTunes library. How to do this?

The only options iTunes gives me is to erase my playlists and settings on my iPod; it won't let me download the playlists from my iPod to my iTunes account on my new iMac. If I do that, then I will have to manually re-enter every song on every playlist.
BTW - the advice on the Apple support pages doesn't help, because the screenshots they provide are completely different than what I have on my computer.
I did download the latest version of iTunes a few minutes ago.
I did authorize my computer to use this iPod.
Anyone have any ideas?

Because the Nano was previous synced to another comuter/iTunes library.
See the following:
Syncing to a "New" Computer or replacing a "crashed" Hard Drive: Apple Support Communities

When I use migration assistant it won't let me use my account name that I'm signed in with. It requires me to select a different user name and then creates a separate account where my files live. Why can't I select the user name and account name I have?

I'm trying to migrate my music and pictures over to my new iMac. When I use the migration assistant it connects to my PC fine but it won't let me use the account name and username that I have created as the admin. It requires me to create a new user account - so then I have two separate accounts to log in to which i don't want. How do I get it to let me use the current account that I have to move my files to?
Thanks!

Migration Assistant creates a new account and migrates all the information you have requested to that new account. There is no way around that. However once migrated you can move the data to the account you want to. Here are some instructions for doing so:
Transferring files from one User Account to another.

I have an iPod touch from about three years ago. I would like to know if there is a limit on the upgrade versions because it won't let me upgrade to version 4.3 I have version 4.2.1 and it won't let me upgrade further

I have an iPod that is about three years old. I am trying to download an appf rom the app store and it says trhat I need a version 4.3 or higher. My iPOd has version 4.2.1 right now and iTunes tells me that my iPod is up to date. It won't let me upgrade any higher. Is there a limit or can I get a newer version another way?

Yes, there's a limit, and that iPod touch has reached it.
(72099)

HT201364 I have a MacBook Pro 17" that meets all criteria on this list but it still won't let me upgrade... Help.

I have a MacBook Pro 17" that meets all criteria on this list but it still won't let me upgrade... Help.
To install Mavericks, you need one of these Macs:
MacBook Pro (15-inch or 17-inch, Mid/Late 2007 or later) **** Maybe my MacBook Pro is early 2007 ? How do I find that out? ****
Your Mac also needs:
OS X Mountain Lion, Lion, or Snow Leopard v10.6.8 already installed ***YES
2 GB or more of memory ***YES
8 GB or more of available space ***YES
Last Modified: Nov 6, 2013

Then your model cannot upgrade to Mountain Lion or Mavericks. That is why you could not download it. You can upgrade to Lion, however.
Upgrading to Lion
If your computer does not meet the requirements to install Mountain Lion, it may still meet the requirements to install Lion.
You can purchase Lion by contacting Customer Service: Contacting Apple for support and service - this includes international calling numbers. The cost is $19.99 (as it was before) plus tax. It's a download. You will get an email containing a redemption code that you then use at the Mac App Store to download Lion. Save a copy of that installer to your Downloads folder because the installer deletes itself at the end of the installation.
     Lion System Requirements
       1. Mac computer with an Intel Core 2 Duo, Core i3, Core i5, Core i7,
           or Xeon processor
       2. 2GB of memory
       3. OS X v10.6.6 or later (v10.6.8 recommended)
       4. 7GB of available space
       5. Some features require an Apple ID; terms apply.

IPhoto won't let me upgrade to 9.2.3 from 9.2.1

When I launch iPhoto, it says in the about box that it is 9.2.1. Occasionally, it reminds me there is an update for 9.2.3. I click OK to run software update, but software update tells me there are no updates available.
I then go to Apple's download page to download the 9.2.3 upgrade DMG. After downloading and trying to install, it says that I need iPhoto 9.1 or later for the upgrade to work.
Clearly, there is some problem where the Mac thinks I have an old version of iPhoto and won't let me upgrade, but iPhoto itself knows what version it is.
Searching on these forums, I haven't found anything like this. Ideas?

How old is your Mac? If it's very recent you need to update via the App Store
If you purchased at the App Store you need to update via the App Store
Otherwise you update via Softare Update
If you have moved iPhoto from the default location (i.e. into a Folder) then the updater won't find it. Move it back.
If you have renamed iPhoto, the updater won't find it. Change it back.
Regards
TD

Why does my Ipad keep said that the user and passwork is incorrect and won't let me verify my account?

Why does my IPad 2 keep saying that my icl;oud account user and passwork are not correct but won't let me verify it? I've tried to change my password but it still won't let me verify it!

Why does my IPad 2 keep saying that my icl;oud account user and passwork are not correct but won't let me verify it? I've tried to change my password but it still won't let me verify it!

HT201364 My computer meets the requirements to upgrade to Yosemite, but it won't let me upgrade. Can anyone help?

I have a mid 2007 Macbook pro, plenty of memory, and OS X Lion 10.7 but the app store won't let me upgrade to Yosemite. Can anyone help?

Check that your computer is compatible with Mountain Lion/Mavericks/Yosemite.
To check the model number hold down the option/alt key, go to the Apple menu and select System Information.
iMac (Mid 2007 or newer) model number 7,1 or higher

My ipad logs me out of every site if my screen turns off. It also clears all history. Even some of my email accounts won't let me send mail. Ever since the ios7 update, I am frustrated daily! How do I fix these problems?

My ipad logs me out of every site if my screen turns off. It also clears all history. Even some of my email accounts won't let me send mail. Ever since the ios7 update, I am frustrated daily! How do I fix these problems?

My ipad logs me out of every site if my screen turns off. It also clears all history. Even some of my email accounts won't let me send mail. Ever since the ios7 update, I am frustrated daily! How do I fix these problems?

I keep getting an error code of 403 and it won't let me into my account.

I keep getting an error code of 403 and it won't let me into my account.

I just viewed the website on my computer, and it appears to be working okay on my end. It's possible that there's a setting in your web browser responsible for what you're seeing. I would recommend trying the following steps:
1. Try to view the site in a different web browser to see if that's the issue. Normally, Internet Explorer, Google Chrome, Firefox, and Safari all display the website properly. Try one or two of those (other than the one you've been using) and it should do the trick.
2. If that doesn't work, try resetting Internet Explorer's default settings by clicking "Tools" (on the top menu bar), "Internet Options" (usually at the bottom of that list), "Advanced" (far-right tab), and "Reset" (towards the bottom-right of that box). After resetting the defaults, try viewing the ePrint Settings area again.
If I have SOLVED your issue, please feel free to provide KUDOS and make sure you mark this thread as SOLUTION PROVIDED!
Although I work for HP, my posts and replies are my own opinion and not those of HP.

I have an itunes gift card from the uk but i live in france and therefore have a french bank account. itunes won't let me redeem the money from the card because my itunes information is french. Can anyone help me?

Hello,
I have an itunes gift card from the uk but i live in france and therefore have a french bank account. itunes won't let me redeem the money from the card because my itunes information is french. Can anyone help me?
Thanks,
Drew

Sorry, but you cannot use a UK iTunes card in any country other than the UK. Sell or give the card to someone in the UK and buy a French prepaid card.
Regards.

ITunes Store won't let me create an account

I recently got an iTunes Music Card and to use it I have to have an account with iTunes Store. But it won't let me create an account. Everytime I try to make one the Windows Installer opens and tries to install Microsoft Small Business. So when I close that suddenly there is an error and iTunes has to close. So I don't get to create an account. What do I do?

You can create an acct at myinfo.apple.com

IPhoto won't let me upgrade to 9.6

When I try to upgrade to iPhoto 9.6 the upgrade says "Not Responding". It won't let me upgrade, so now I can't even get to my photos. Please help!

Option 1
Back Up and try rebuild the library: hold down the command and option (or alt) keys while launching iPhoto. Use the resulting dialogue to rebuild. Choose to Repair Database. If that doesn't help, then try again, this time using Rebuild Database.
If that fails:
Option 2
Download iPhoto Library Manager and use its rebuild function. (In early versions of Library Manager it's the File -> Rebuild command. In later versions it's under the Library menu.)
This will create an entirely new library. It will then copy (or try to) your photos and all the associated metadata and versions to this new Library, and arrange it as close as it can to what you had in the damaged Library. It does this based on information it finds in the iPhoto sharing mechanism - but that means that things not shared won't be there, so no slideshows, books or calendars, for instance - but it should get all your events, albums and keywords, faces and places back.
Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one.
Regards
TD

It won't let me upgrade to newest version of Firefox...it's telling me I don't have sufficient privileges for some of the items. Why?

It won't let me upgrade to newest version of Firefox...it's telling me I don't have sufficient privileges for some of the items. Why?

If there are problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.
Download a new copy of the Firefox program and save the DMG file to the desktop
* Firefox 6.0.x: http://www.mozilla.com/en-US/firefox/all.html
* Trash the current Firefox application to do a clean (re-)install
* Install the new version that you have downloaded
Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data.
* http://kb.mozillazine.org/Profile_folder_-_Firefox

My MAC won't let me upgrade new software, it says no new software updates?

my MAC won't let me upgrade new software, it says no new software updates but it wont let me download anythng new (i.e. ITUNES) unless i have new software!!!!! HELP?!

v10.5.8 is as far as Mac OS X Leopard can be upgraded to.
To run the latest version of iTunes you will need to upgrade to either v10.7 Lion or v10.8 Mountain Lion.
System requirements for OS X Lion
System requirements for OS X Mountain Lion

It won't let me upgrade my account from Standard to Pro. It keeps directing me back here. How do I either upgrade or cancel my current account?

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