IT WON'T SHUT OFF. How do I turn it off?

The ipod was stuck loading an email, so I pushed the off button on top of the ipod, but now just have the little wheel going around on the screen. How do I shut it off to reset it?

hold the homebutton and the power button at the same time ..when it shuts off let go of the power button but keep ur finger on the home button that should reset it (no data will be replaced or deleted)

Similar Messages

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    Try:
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    Try:
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    iphone won't shut off properly, has frozen on spinning wheel screen

    Try to reset the phone by holding the sleep and home button until the Apple logo comes back again.
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  • My LG Ally is frozen and won't shut off

    This morning, when I tried to sign in to Google Talk it said it is unable to connect. When I cleared out of there I decided to power off and see if restarting helped the issue. Unfortunately, It got stuck while powering down and it won't shut off. I tried holding down buttons, which didn't do anything. I can't get the battery out and broke my nail in a really painful way trying. Any advice? How can I safely remove the battery without resorting to prying it out with a screwdriver?
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    My Lg Ally also had the exact same problem. I called tech support and after a couple of subsequent freezes, Verizon sent me a new phone. After a couple of days, the new phone is experiencing similar symptoms. The one thing I noticed that both phones had in common was the location where the freezing occurred. I was trying to place a call, when located approximately a hundred and fifty yards from a known cell site. I wonder if you have noticed the problem reoccurring at a particular location or proximity to a cell site. This is just an observation that I have made. As far as the battery, I would try to find a small piece of plastic or even a small baby spoon to pry the battery out. Something that will not damage the case. The only way to reset the phone is to pull out the battery. After you remove the battery, you might put a small tab of tape around the top. This way, if it happens again, you can pull on the tab of tape to remove the battery. (kind of like you see in the battery holder compartment of portable radios.) I hope this is not a common problem with these phones. Hopefully Verizon and LG will identify this problem immediately.

  • Only get white screen and won't shut off

    Only get a white screen and won't shut off until battery goes dead

    If not successful try the remaining itemes of:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
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  • I dropped my iPhone 4S in the toilet. Now it won't shut off and the camera light stays on. What should I do?

    I dropped my iPhone 4S in the toilet. I dried it and shook out as much water as I could. I removed the SD card and put everything in a bowl of rice. It is still in there and everything appears to be working normally, but it won't shut off and the camera light stays on. I've tried the restart thing where you press and hold the pwr button and the home button. What should I do?

    Service and Repair - https://selfsolve.apple.com/  Repair options (require hardware serial number)
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  • HT201412 my iPad is frozen.. it won't shut off.. i can't do a forced restart.. it doesn't respond to that either.. i can't connect it to iTunes because it needs passcode entered but again the iPad is frozen so i can't input the passcode- can't do recovery

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    Erase iPad and setup iPad from scratch
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    12. Tap Next
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  • Won't shut off

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    It happened to me before but after I repaired the disk permissions, my mac runs a lot smoother now, so I recommend you to go to Applications>Utility>Disk Utility. Click on "First aid" then go to the top left corner and click on your hard drive then click Verify Disk Permissions, then if some errors pops out and when verification is complete click "Repair Disk Permissions" then restart your Mac. This will make your mac run a lot smoother. Try this at your own risk. If anything bad occurs do not blame me.
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  • IPad 1 won't shut off

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    1. Let the iPad run till it auto shut down
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  • I wasn't able to access my email on my pad, so I tried to shut it off, thinking I needed a software update.  Now my ipad won't shut off.  Any ideas?

    My email was a white blank screen on my ipad.  Thinking I needed a software update, I tried to shut it off.  Now all I have is a black screen and the "working" logo in the center, but it won't shut off.
    Any ideas?

    When you reset the iPad, wait until the Apple logo appears on the screen before you let go of the buttons.
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  • TS3274 iPad won't shut off.  Display doesn't respond to slide motion.

    iPad won't shut off.  Display doesn't respond to slide motion.

    Hold down the Sleep/Wake button and the home button together until the apple logo appears (ignore the ON/OFF slider) then let both buttons go and wait for device to restart (no data will be lost).

  • My ipad won't shut off...apple icon is on display and cannot get red slider

    My ipad won't shut off...apple icon is on display and cannot get red slider.  I've tried holding down the shut off button and home button at the same time and the apple icon disappears for a few seconds and comes right back up. 

    Try a reset a few more times.
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  • Ipad won't shut off

    iPad 2 won't shut off, the little wheel just turns and turns and nothing happens.  Can you do a hard restart?

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