It wont turn on unless connected to the computer

Hi
We have an old ipod nano that has never been used. It will not turn on unless it is connected to my PC. I have tried to reset it but it doesnt work. Any suggestions please?
Pete

We have an old ipod nano that has never been used.
It's likely that the battery is dead and in need of replacement. The lithium-ion battery needs constant activity in order to maintain its capacity and ability to build up a charge.
B-rock

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HT4972 My ipods screen is black and wont turn on unless plugged into the wall

My ipods screen is black and wont turn on unless plugged into the wall not the computer but when i plug it into the computer and put it in DFU mode it wont restore there is an error 3194 and error 1602 and nothing i do helps

Here's what I found about error 1602:
Error 1600, 1601, 1602: Try the following steps to resolve this error:
Ensure proper USB isolation troubleshooting has been performed, and test with a known-good cable.
Follow the steps listed for Error 1604.
This error may be resolved by disabling, deactivating, or uninstalling third-party security, antivirus, and firewall software. See steps in this article for details on troubleshooting security software.
Error 1603: If you receive this error and the iOS device is not automatically placed into recovery mode, it may be necessary to do so manually. Refer to iPhone and iPod touch: Unable to restore for steps on placing iPhone into forced recovery mode. Also, remove the IPSW and attempt to restore again. If you do not want to remove the IPSW in the original user, try restoring in a new administrator user.
Error 1604: This error is often related to USB timing. Try changing USB ports, uninstalling and reinstalling USB ports, and other available USB troubleshooting steps (troubleshooting USB connections, device not recognized properly, computer won't recognize a FireWire or USB device). If you are using a dock, bypass it and connect directly to the white Apple USB dock connector cable. If the issue persists on a known-good computer, the device may need service.
This device is not eligible for the requested build: Also sometimes displayed as an "error 3194." If you receive this alert,update to the latest version of iTunes. Third-party security software or router security settings can also cause this issue. To resolve this, follow Troubleshooting security software issues.
Downgrading to a previous version of iOS is not supported. If you have installed software to perform unauthorized modifications to your iOS device, that software may have redirected connections to the update server (gs.apple.com) within the Hosts file. First you must uninstall the unauthorized modification software from the computer, then edit out the "gs.apple.com" redirect from the hosts file, and then restart the computer for the host file changes to take affect. For steps to edit the Hosts file and allow iTunes to communicate with the update server, see iTunes: Troubleshooting iTunes Store on your computer, iPhone, iPad, or iPod—follow steps under the heading Blocked by configuration (Mac OS X / Windows) > Rebuild network information > The hosts file may also be blocking the iTunes Store. If you do not uninstall the unauthorized modification software prior to editing the hosts file, that software may automatically modify the hosts file again on restart. Also, using an older or modified .ipsw file can cause this issue. Try moving the current .ipsw file, or try restoring in a new user to ensure that iTunes downloads a new .ipsw.
Error 3194 is also seen when somebody is trying to restore jailbroken devices.

I use my 7th gen ipod on bluetooth and when the battery dies while on bluetooth it wont turn on or charge and the computer doesnt find it. This is my 2nd nano in just over a month. The first one had the same problem. how can i fix this?

I have the latest ipod nano (7th gen, 16gb) and I use it mostly on bluetooth. When the battery dies during use with the Bluetooth it doesn't take a charge, the battery doesn't turn on and of course the computer doesn't even acknowledge that it's plugged in. This is my second nano in just over a month, the same thing happen with the first one. I just want to know if their is a way to fix this so I don't have to keep sending it in? Or maybe pay the difference to upgrade to a touch?

If the battery has been completely depleted on the Nano (not really a good idea) then it is going to take 15 to 30 minutes before your computer can see it. Same thing will happen with an iPod Touch.

I dropped my iphone 4, and it wont turn on unless connected to a power source. even then its stuck on the apple logo.but once i take it off the power source it shuts off and wont turn on.

I dropped my iphone 4 and it shut off and when i tried to cut it on it wouldnt. so i connected it to a power source and it tunred on but stay stucked on the apple logo. so when i discounted it shut off. it only turns on when connected to a power source but not on its own. i tired to connect it to itunes no help, i tried to press the home and power button still no help.

Your last try would be a restore if you can get iTunes to recognize the phone. If not, you have probably damaged the device beyond repair. You can go to see Apple about an out of warranty replacement. The cost for the iPhone 4 is $149US, you can check for your location.

I updated i synched now i have an apple icon and a bar frozen on my ipod - it wont turn on or off and the computer doesnt recognise it

i did all that was required to update itunes and ipod, and sync, then got a message that i needed to restore the ipod, so i did, but then it said it couldnt, the thing is 4 mths old for crying out loud im furious! it wont turn on or off, can some one please explain to me how this is "broken"? I restarted the computer but nothing else at this point. very dissapointed.

connect it with the computer and let it finish or restart the process it takes a very long time

HELP!!!!!! MY IPOD TOUCH WON'T TURN ON OR CONNECT TO THE COMPUTER!!!!!!!!!!

boxa little bit of My ipod's backlight has been going off at random moments. If I locked it for a few moments then unlicked it then it would be fine, or sometimes I would have to charge it. Recently, when this happened, after locking it, it did not fix itself, so after locking it a second time, I tried to unlock it but nothing happened. I tried to charge it and nothing has worked. It doesn't even connect to my computer (Windows XP). It is a very old iPod touch. 2nd Gen, 8gb. iOS is I think less than 4, although it could be iOS 4.2.1 because it wouldn't let me update. It's been dropped quite a few times but that never really did much damage except for a dent in the outer shell. I had no case, it was my friend's old one, and I could not buy one because it was too outdated. The only liquid that has gotten on it is hairspray, and it was just spray from when I was doing my hair. I don't know what to do, and I had no warranty, I don't have the origional box, and I don't have the reciept. Also, I do not want to have to send it in and pay any money, because I don't even have enough money to get a phone plan, and that comes first.

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

Apple TV wont play content unless connected to the Internet

I have added a few movies of my own, when I loose my Internet connection then, none of my content Purchased from Itunes or imported myself will not play on my ATV?
The reason to own this is so when your Internet is down, you can still be entertained. Apple really needs to open this up, so that once Home Sharing is turned on, it allows you to share with any device on your network, even when you have no Internet Connection. It should not render my media none usable when I have fully paid for and should be able to use at any point.

I do not mean to trivialize your problem of not being able to stream "home movies" to your Apple TV without having an internet connection. I know this is frustrating for you, as it would be for me as well. However I would have to concur with vazandrew in that, an internet connection is not needed to stream "home movies" to your Apple TV.
I ran a very simple test. I unplugged the Ethernet cable connecting my modem to my AirPort Extreme. As soon as I disconnected the cable my AirPort Extreme status light started flashing "orange". I then accessed the "computers" app on my Apple TV (which by the way is connected via wifi to the AirPort Extreme). It then loaded "my library" and I loaded a video from the "home videos" category in "my library". It played without a problem. Granted it did take a good minute or more before it actually started to play compared to it being instantaneous when I actually have an internet connection.
I then tried another experiment while still offline. I loaded an actual movie I purchased from iTunes, which is also in the "computers" app, then under "my library" and then "movies". This also played without a problem, but again it did take a good minute or two for the movie to load and start playing. Coincidently, I went to the iTunes "movies" app (again, I am still off line) and I could not connect to iTunes and got an error message to try again.
Since my "home videos" as well as my "purchased iTunes" content are all stored on my mac hard drive, I would have to agree that content can be streamed to the Apple TV while "offline". I would assume, that if I continued to watch multiple "purchased" content while offline I would eventually be prompted to "re-connect" my internet to authenticate my "purchases".
On a side note, at one point I actually stored all my purchased music and movies on a NAS drive connected to my AirPort Extreme and I ran into the same problem you are currently having where I couldn't stream anything unless I had an internet connection. About a year ago I moved all my purchased content from the NAS drive to an external USB hard drive and I haven't had any streaming problems, even while offline.
I don't know if this will help you resolve your problem. But, if this can be of any use I would at least hope it gives you the determination to continue to look for a solution because for all intents and purposes it should work for you.

Split 2 turns off and wont turn on when connected to the keyboard

my split 2 works perfectly as a tablet. I can plug the power into the tablet and it charges fine. when i put it on the keyboard the tablet turns off and will not respond to the power button. when i plug in the power cord to the keyboard the light does not come on so i dont believe it is taking a charge. my updates are current and the device manager does not show any errors. what else can i do. keep in mind the second that i connect the keyboard the tablet shuts down and i have to disconnect the keyboard to turn the tablet back on.
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Hi @gbaker332
Welcome to the HP Community! Your issue with the tablet just shutting off when you connect it to the keyboard does seem like a hardware issue. I would recommend that you give us a call regarding a repair. You can reach HP Total Care at 1-800-474-6836 in North America or start here if you live outside of North America.
Please click “Accept as Solution ” if you feel my post solved your issue.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Thank you,
BHK6
I work on behalf of HP

Dropped my phone and now the back its cracked and wont turn on unless its on the charger and its not even charging . what do i do ?

I dropped my phone on the ground and the back is cracked now , so when i try to turn it on it would show the apple logo then shut off . then i tried to hold the power button and the home button and let go of the power button and continue to hold the home button it would work but once i take my finger off the home button it would shut off . then when i charger it it turns on and stays on but it doesnt charge up . what do i do ?

You've got a phone that has been pretty damaged. At this point you have two options.
1. Get a new iPhone
2. Get your current iPhone repaired.
Getting it repaired with Apple is the best route to go, but they do have Out Of Warranty repair fees.
For an iPhone 5 it's $229.
For an iPhone 4s it's $199.
For an iPhone 4, iPhone 3GS, Original iPhone, and an iPhone 3G it's $149.

HT1174 my ipod wont work and wont turn on or connect to computer its just like the whole device has been totally erased what do i do?

okay so yesterday i tried doing something to my ipod now it wont turn on or connect to the computer and its like the whole software on it is totally erased and its 4 years old and has one chip in it and a broken home button what can i do? or how can i fix this? is it cheaper to just go buy a brand new ipod?

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

Ipod wont turn on or connect to computer after reset while restoreing

so i was restoreing my ipod and i realized there was some pics i wanted so i disconnected the ipod and then reset doing the thing where u hold select and menu and now it wont turn on or connect to the computer please help me out

bump

My ipod is stuck on connect to itunes i think its in a loop. plus it wont turn on unless its connected to a power source.

my ipod touch is stuck in a connect to itunes loop, plus it wont turn on unless its conneted to a power source. how could i fix this.

Maybe:
Restore loop (being prompted to restore again after a restore successfully completes)
Troubleshoot your USB connection. If the issue persists, out-of-date or incorrectly configured third-party security software may be causing this issue. Please follow Troubleshooting security software issues. .
Next try placing in DFU mode and then restoring.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
Then try restoring on another computer.
Last, make an appointment at the Genius Bar of an Apple store since it appears you have hardware problem.
Apple Retail Store - Genius Bar

Ipod doesnt recognise its connected to the computer, it wont turn on!!

My ipod doesnt recognise its connected to the computer, and it wont turn on, it does nothing! ive tried using other usb cables but it makes no difference. help please!

Try with the iPod in forced disk mode.
Putting iPod into disk mode.
Still no joy, see these.
iTunes 7 doesn't recognize the iPod.
Your Windows PC doesn't recognize iPod.
iPod appears in Windows Explorer but does not appear in iTunes.
iPod does not appear in iTunes.
Fast user switching in Windows XP is not supported.
Is the battery charged fully?

HT201210 my ipod wont turn on unless its plugged into the charger?

my ipod touch wont turn on unless plugged into charger what should i do?

Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem (very likely), make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem. Likely a bad battery.
Apple Retail Store - Genius Bar

I was updating to ios7 and my phone turned off and now it wont turn back on. it shows the apple sign but it slowly fades away and so on. Help!

i was updating to ios7 and my phone turned off and now it wont turn back on. it shows the apple sign but it slowly fades away and so on. Help!

Hello there, RFJA2211.
The following Knowledge Base article offers up some great troubleshooting steps for unexpected power off of your iOS device:
iPhone: Hardware troubleshooting
http://support.apple.com/kb/ts2802
Will not turn on, will not turn on unless connected to power, or unexpected power off
Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIsand corrosion.
Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
After at least 30 minutes, if:
The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
If the display turns on, go to step 4.
If the display remains black, go to next step.
Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

It wont turn on unless connected to the computer

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