IT0210 withholding Info W4/W5 US allowances error

Folks,
The issue is with respect to IT0210 withholding. While maintaining "FED", irrespective of the filing status, allowance defaults to "0" and the field is greyed out  when "tax exempt indicator" is maintained. However, the allowance accepts and save values >0 if the tax exemption indicator is left blank. This doesn't meet our tax compliance as we have to maintain values for "Filing status", "Allowances" & "Tax exempt indicator".
How it looks now?
Filing Status : 02
Allowances : 0 (Greyed out and cannot be entered)
Tax exempt indicator:R
How it should look?
Filing staus :02 (or any other values)
Allowances:99 (Must)
Tax exempt indicator:R (or any other values)
Appreciate the help.
Regards
GK

This is the scenario for retirees who have to fil up W4P.
In case of no withholding for retirees, we need to send "Marital status", "No of exemptions" and "Reportable" and this file will be sent to BONY which applies this information to the tax tables. However, if we don't provide the above information, BONY applies the default "Married" with 3 exemptions which will be improper.
Appreciate the inputs.
Regards
GK

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    INFO 2007-05-17 11:01:49
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