Item Category Problem

Hi Experts,
We are facing a problem in our production system
(i.e) we have order created in crm and flows to r/3 system and the billing is carried out there and the status of the order in CRM should be changed to complted once the billing is complted.
However it does not happen so for some of orders because,
Item Category ZTAD used in ZOB2 order type is having the object type as SALES ITEM and which are automatically deliver relevant in CRM. In this process system look for the deliver document which is not available (our ZOB2 orders are order related billing) and the system puts the status of the order to inprogress.
options we tried:
a) we have created a new status profile and assigned it to the ZTAD, but on doing so the quantity of the item changes to zero
b) we have created a new item category with object type CUSTOMER DEBIT MEMO REQUEST ITEM but could not assign it the sales document ZOB2 since it's category is SALES.
c) we have Modified badi ORDER_SAVE to make the document complete when ever ZTAD item category is noticed in the sels order, On doing this the sales document flow is not updated.
Can any one suggest solution for this.
Regards
Swaroop
+91-9999444519

hi,
you are requested to check whether your item category exists in the combination of
ZIN 0005
with
SALES DOCUMENT TYPE + ITEM CATEGORY + USEAGE + HIGHERLVEL IC = DEFAULT ITEM CATEGORY.
in VOV4.
it will not be there do your item category determinatin there and proceed.
regards,
balajia

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I could not able to create a Blanket PO with document type FO and item category B (limit).
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Thank you for your answer. I haven't mention this point in my thread but I have already tried this.
I have tried matching the GR and IR controls of account assignment category with PO GR, IR controls and also with item category B, GR, IR controls. Still i am getting the same error and could not able to save the PO
Also I have checked the field settings for PO for all categories like transaction relevant, item category relevant, etc in customizing.
Main problem is both GR and IR controls are being grayed in PO. Other wise I could able to change them as per my wish and could able to avoid the error even though the GR and IR controls in PO are correct as per the process requirement.
If possible, please check the GR and IR controls for item category B (in my system it showing that GR is set with binding and IR is not set with binding). But it should be reverse as per the process requirements and in limit PO it is showing correctly. i.e. with GR is not set with binding and IR is set with binding.
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I could not able to create a Blanket PO with document type FO and item category B (limit).
Normally for a blanket PO, GR is not allowed and IR is mandatory. So, I could able to see these checkboxes for GR (not set and grayed) and IR (set and grayed) in the item details of the PO in delivery and invoice tabs. But I end with an error message that 'GR is not set is used is not allowed' (exactly i don't remember but some thing like that)
Before creating a blanket PO, I found that in 'attributes of item categories', that for the item category B, GR is set and IR is not set (in customizing-OMH4). Of course, one cannot change the attributes of item categories.
I suppose due to this mis-match in the attributes of item categories and that in the PO, I'm getting an error message while creating a blanket PO and could not able to save.
Also I have checked all the system messages for the message displayed. No where(i.e. in any message class or category and for that message number) I found any such message defined with error in 'attributes of system messages' for purchasing, material master, inventory, invoice verification etc.
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Message was edited by:
srinivas vandana

Thank you for your answer. I haven't mention this point in my thread but I have already tried this.
I have tried matching the GR and IR controls of account assignment category with PO GR, IR controls and also with item category B, GR, IR controls. Still i am getting the same error and could not able to save the PO
Also I have checked the field settings for PO for all categories like transaction relevant, item category relevant, etc in customizing.
Main problem is both GR and IR controls are being grayed in PO. Other wise I could able to change them as per my wish and could able to avoid the error even though the GR and IR controls in PO are correct as per the process requirement.
If possible, please check the GR and IR controls for item category B (in my system it showing that GR is set with binding and IR is not set with binding). But it should be reverse as per the process requirements and in limit PO it is showing correctly. i.e. with GR is not set with binding and IR is set with binding.
thank you

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