Item Determination in SRVR transaction type

Hi
I am trying to do intem determination in SRVR in crm 7.0.
I have done all the config settings and also attached items to multilevel categorization in the categorization schema.
I am not getting the item determinaed. Can you please help.
Thanks
Tarang
5203957714

Hi Raju
Here is the answer to my question no 2
- Executing Service organization is a partner function in the partner determination procedure IT0000001 provided for SRVR in crm 7.0
- you can vetermine it in two ways- one is by Product and Zip code. The rule is already there is the access sequence for this partner function in the partner dtermination procedure. You have to add the product "INVESTIGATION" to the service org you want to determine and maintain the attreibutes for the service org and it should get determined
- The second and the better way to determine the Executing service org should be the org unit of the user and there is an org rule for it which you have to maintain in the access sequence for the partner dtermination procedure. Please check for the rule in the Rule maintenece.
Thanks
Tarang

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    Hi Raju
    Here is the answer to my question no 2
    - Executing Service organization is a partner function in the partner determination procedure IT0000001 provided for SRVR in crm 7.0
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    - The second and the better way to determine the Executing service org should be the org unit of the user and there is an org rule for it which you have to maintain in the access sequence for the partner dtermination procedure. Please check for the rule in the Rule maintenece.
    Thanks
    Tarang

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    Folks
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    ANSWERED

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