Item does not move from Workflow Inbox to Work Item Executed by me

Hi experts,
We have implemented workflow inbox for invoice payment. After archive document in OAWD, we will do posting through Workflow inbox. After posting, the item should go to 'work item executed by me' folder. But the problem is the work item is still in the workflow inbox. What should we do? Pls help. This is urgent. Correct answer will be rewarded, TQVM in advanced.
Rgds,
Nanie

Hi Arianie,
First check the status of your WORK ITEM ID. You can check it in SBWP or in SWI6 transaction.
If your work Item ID still remains in the SAP Inbox & does not move into outbox i.e. "work Item Executed by me" then it may happened that your workflow is not triggered after users/responsible agents action completion. You can check the graphical status in SWI6 transaction itself.
Also check whether your Work Item ID's status is not "ERROR" . If it is "ERROR" then you need to resume the work item ID (Whose status is Error) to start/recall the workflow.
Thanks
Pravin

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