Item is Not coming in MRP wizard

Hi to All,
                  When i am to select an itm in MRP wizard, it is coming. I thing this is the issue with software. Myself and my seniors also tried that but it is not working. For getting support from SAP where i need to process my request.

Hi,
              Before going getting support from SAP try with other options,
                   1. Check whether the item is planned for MRP (item Master - > planning data tab -> planning data option)
                   2. Check whether the item is in valid period.
                   If it is not woking then yu need to follow the following steps
                              If your are a customer,
                                     Initally compliant to your partner, if partner is not providing solution means access the customer portal using S User , access the link Help Request.
                              if you are a partner,
                                      Access the partner portal and access the link Help request.
Edited by: Manikandan K on Feb 25, 2010 12:14 PM

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