Item No Longer Available For Purchase

Question

I was trying to purchase the "No One" music video by Alicia Keys, and when I clicked 'Buy Video', a message popped up saying: "The item you tried to buy is no longer available. The availability of the item changed while you were using the store. The same item may be available with a different price or elsewhere on the store." Please explain to me why this has happened and if there is a way that I can purchase the video. Any help would be greatly appreciated.

Answer 1

I am also having this issue. I live in Adelaide, South Australia.
I am trying to purchase a few tracks from the "Australian Gold" album by Wallis and Matilda. When I search for the artist Wallis and Matilda, the "Australian Gold" album is listed, but clicking on it simply gives me the error message "Your request could not be completed. The item you've requested is not currently available in the Australian store."
The track listings for all the Wallis and Matilda albums appear, and allow me to listen to the previews, but if I attempt to click on the Buy Song button next to the track, I get the same message as Millie C. - ie "The item you tried to buy is no longer available".
I have attempted to contact the iTunes Store to report this at http://www.apple.com/support/itunes/store/browser/ but there are no suitable sub-categories available under either the "Purchase(s) - problem" or "Downloading" categories on the form, neither is there a category for "Other" (this amazes me).
It is therefore impossible to contact the store to report a problem, because the "Ask Your Question Here" part of the form is not available unless you select one of the Sub-Categories under a main Category!
The "Your request could not be completed" issue is also evident with the albums "The Great Bushwhackers Band, Vol. 1" and "The Great Bushwhackers Band, Vol. 3", from the Bushwhackers Band, as well as the album "The Fable Years: Australian Music History 1970-1984" by various artists, and also "Normie Rowe - The Fable Years".
In the case of Wallis and Matilda, I recall having the exact same issue a couple of years ago, so it is not a case of waiting to see if it fixes itself as someone suggested in another, older post on this issue.
I find it absolutely mind boggling that I am in Australia, and can't even purchase songs from these well-known Aussie artists in the Australian iTunes store!!
Yes, I can purchase other songs, and yes, I am running the latest version of iTunes.
Any ideas would be most welcome - at least an idea of how I can contact the iTunes store???
Cheers,
Gerry